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National Centre For Electronic Switching
National Centre For Electronic Switching
Dated: 27.01.2007
(V. K. KANAUJIA)
Dy. General Manager (Technical)
Tel: 011 - 2351 6108
Enclosure: Technical note of Siemens: CCR Calculation, Analysis and improvement
(26 pages)
Copy to:
1. Director (Operations), BSNL, Statesman House, New Delhi
2. Sr. DDG (MS), BSNL Corporate Office, Statesman House, New Delhi
3. DDG (NM), BSNL Corporate Office, Statesman House, New Delhi
Regd. Office: B-148, Statesman House, Barakhamba road, New Delhi-110 001
Corporate Office: B-148, Statesman House, Barakhamba road, New Delhi-110 001 Website: www.bsnl.co.in
Documentation
CCR Calculation, Analysis and
Improvement
BSNL AMC
CONTENTS
1. Critical Performance Parameters
2. CCR Analysis & Improvement
3. Common Error Counters
_______________________________________________________________________
Processing Efficiency
Processed Calls
------------------------ *100
Offered Calls
4.
Answered Calls
------------------------- *100
Circuit Seizures
Answered Calls
-----------------------*100
Offered Calls
Traffic/1000 BHCA:
This is calculated as (Total Transit Traffic*1000)/BHCA. This indicates the useful transit traffic in erlangs created for
every 1000 offered calls. A benchmark value for this parameter is 25.
6.
BHCA:
Sum of Total Calls Carried for the busiest hour i.e. for Four consecutive intervals in which the Traffic Carried figure is
highest in the day.
___________________________________________________________________________________________
Page:3
2. Processed Calls:
Processed Calls means calls offerred to CP. This can be calculated using any of the following methods
RECGOS
RECEXCH
3. Circuit Seizures:
This means SUCCESSFUL CALLS or CALLS CARRIED i.e. Calls for which SN through connection was successful in
the own Exchange. This can be calculated using any of the following methods
RECGOS
RECEXCH
CC
CCS:SUB+CCS:TRUNK+CCS:PBX
4. Answered Calls:
Sum of "CCS with Answer" figures (National Incoming Traffic: Transit National) This can be calculated using any of the
following methods
RECEXCH
RECGOS
RECGOS(SEL=EXCH)
5. Total Traffic:
Sum of Traffic Carried TC(DERL) for the busiest hour i.e. for Four consecutive intervals in which the Traffic Carried
figure is highest in the day.
[Sum of "TC: Exchange (DERL)" figures (National Incoming Traffic) of the four 15 minute periods ] / 4
RECGOS
RECGOS(SEL=EXCH)
[,BEG=]
[,TER=]
[,IV=]
[,PER=] ;
day )
TO OBTAIN RESULTS
GET TRAFILE : FILE=
[,SEL=]
[,BEG=]
[,TER=]
[,IV=] ;
___________________________________________________________________________________________
Page:5
NTTAX/A39336D5000/INDCPK1V16314266/003
7131
OMT-01/JTOMTC
2893/06181
TRAFFIC MEASUREMENT : GRADE OF SERVICE
DATA QUALITY : SECURE
TC:EXCHANGE (DERL) =
06-06-26
12:16:33
06-06-26
11:30
91.107
N A T I O N A L
I N C O M I N G TRAFFIC
TERMINATE TRANSIT NAT
--------------------+------------+------------+------------+-----------TC (DERL)
0
87.398
TC WITH ANSWER(DERL)
0
64.674
CC
350.773
4
337.757
CCS WITH ANSWER
4
70.962
TC INTERCEPT (DERL)
6
0
381
CC ICEPT NO FAILURE
0
0
0
CC ICEPT FAILURE
560
0
9.807
CCS ICEPT NO FAIL SN
0
0
0
CCS ICEPT FAILURE SN
54
0
4.565
TC REROUTING (DERL)
7.307
0
7.277
CC REROUTING
49.206
0
39.131
CCU REROUTING
0
0
0
CCU RER BUSY
0
0
CCU RER FALLBACK
0
0
CCS REROUTING
0
49.206
CCS RER ANSWER
0
0
CCS RER BUSY
0
0
CCS RER INT TECHN I
0
17.742
CCS RER EXT TECHN I
0
31.464
CCS RER NO ANSWER
0
0
CCS SN REROUTING
0
20.675
CC QUEUING
0
0
CC QUEUING NOT POSS
0
0
CCU QUEUED CALL REL
0
0
CC PRECEDENCE
0
0
0
CC IN
0
CC IN NON CALL ASS
0
CC IN SERVICE FILTER
0
CC IN CONGESTION
0
CC IN SCP SER LOG ER
0
CC IN SCP NO ANSW
0
CC IN SERV NOT ACT
0
CC IN UNALL NUM
0
TC NO DIAL (MERL)
6
CC NO DIAL REL A
4
CC NO DIAL TIOUT
0
TC TEST CIRC (DERL)
0
CC TEST OF CIRCUIT
0
CC TEST OF TRUNK
1
CC LNP QUERY ON REL
0
CC LNP QUERY ON DA
0
CCU SN BUSY
0
0
0
CCU SUB BUSY
0
CCU TGRP BUSY
0
0
126.004
CCU TRUNKRESERVATION
0
0
CCU CMP DIAL REL A
6
0
0
CCU INCMP DIAL REL A
1.270
0
0
CCU INCMP DIAL TIOUT
515
0
0
CCU NM BLOCKING
0
CCU NM CANCEL TO
0
0
CCU NM CANCEL FROM
0
0
CCU INT TECHN IRREG
0
0
0
CCU EXT TECHN IRREG
10.085
0
0
CCU UNALL NUM
1.129
0
374
CCU TGRP BLOCKED
0
0
0
CCU NO SERV AUTH
0
0
CCU SUB NO CUG
0
0
CCU SP CONN REJ
0
CCU BLO BY SCREENING
18
0
CCU CTM SUB ABSENT
0
CCU PREEMPTED
0
0
0
CCU CCS7 DPC OLOAD
0
0
0
CCU CCS7 CCNC OLOAD
0
0
CCU IN SCP END
0
0
0
CCS SUB
4
CCS PABX
0
CCS TRUNK
211.414
CCS CALL FORWARDED
0
CCS CMP DIAL REL A
0
44.776
CCS CMP DIAL TIOUT
0
793
CCS INCMP DIAL REL A
0
228
CCS INCMP DIAL TIOUT
0
0
___________________________________________________________________________________________
Page:6
CCS
CCS
CCS
CCS
CCS
CCS
CCS
CCS
CCS
CCS
CCS
CCS
CCS
CCS
CCS
CCS
CCS
CCS
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
2.613
0
12.942
10.403
1.379
216
0
54
0
49
0
0
17.792
0
0
0
=
=
CC:INC
BHCA
=
=
PROCESSED CALLS
=
=
CALLS OFFERRED TO CP
CC:INC+ CC:INC INAT+ CC:ORIG - CC REROUTING:INC
- CC REROUTING:INC INAT - CC REROUTING:ORIG
350773 - 49206
350,783
=
=
301567
CIRCUIT SEIZURES
=
=
=
ANSWERED CALLS
=
=
=
With the help of these basic parameters, we can calculate the Critical Exchange Performance Parameters as follows
1. Processing Efficiency
=
=
=
=
=
=
3. A.S.R.
=
=
=
4. C.C.R.
Note :-
=
( Answered Calls / Offerred Calls ) * 100
=
( 70966 / 350783 ) * 100
=
20.23 %
Similarly the above calculations can be done for any duration e.g. One hour or One day by summing
up the corresponding counter values for all fifteen minute records in that duration.
___________________________________________________________________________________________
Page:7
TIME
TC (DERL)
TOTAL
SUCCESSFUL ANSWERED
DATA
CALLS
CALLS
CALLS
QUALITY
--------+------+----------+----------+----------+-----------+----------02-04-09 18:00
17820
30683
29950
9261
SECURE
02-04-09 18:15
18341
32637
31772
9241
SECURE
02-04-09 18:30
19006
36382
33961
9396
SECURE
02-04-09 18:45
18682
35814
33352
9289
SECURE
02-04-09 19:00
19744
35527
34688
9588
SECURE
02-04-09 19:15
21882
42001
41065
10426
SECURE
02-04-09 19:30
24224
45470
44344
11270
SECURE
02-04-09 19:45
26855
52154
51024
12330
SECURE
02-04-09 20:00
29513
56052
54695
13286
SECURE
02-04-09 20:15
44253
89291
87034
19008
SECURE
02-04-09 20:30
52037
106818
102605
21417
SECURE
02-04-09 20:45
53492
108116
103812
21535
SECURE
02-04-09 21:00
54621
105770
102449
22016
SECURE
02-04-09 21:15
60248
110373
106012
24007
SECURE
02-04-09 21:30
60801
102603
99361
23647
SECURE
02-04-09 21:45
63040
99502
96302
24128
SECURE
02-04-09 22:00
59577
83874
81182
22082
SECURE
02-04-09 22:15
56239
73391
70038
20211
SECURE
02-04-09 22:30
45565
56505
53694
16396
SECURE
02-04-09 22:45
48146
53374
50844
17532
SECURE
02-04-09 23:00
40604
38586
37476
14945
SECURE
02-04-09 23:15
34022
32793
32035
11197
SECURE
02-04-09 23:30
23761
21799
21392
6898
SECURE
02-04-09 23:45
17197
15174
14896
4684
SECURE
From the above output for one full day, we can find out the busiest hour of the day i.e. Four consecutive intervals in
which the Traffic Carried figure i.e. TC(DERL) is highest
BUSY HOUR
21:15 to 22:15
=
=
BHCA
=
=
=
=
Traffic/1000 BHCA
___________________________________________________________________________________________
Page:8
[,BEG=]
[,TER=]
[,IV=]
NTTAX/A39336D5000/INDCPK1V16314266/003
7850
OMT-01/JTOMTC
2889/08463
[,PER=] ;
06-06-28
12:33:56
06-06-26
11:30
841
744
304909
211418
0
0
0
126004
3332
70966
0
OFFERRED SEIZURES
PROCESSED CALLS
OR
CALLS OFFERRED TO CP
CIRCUIT SEIZURES
= SUCCESSFUL CALLS
= CC
= 211418
ANSWERED CALLS
___________________________________________________________________________________________
Page:9
1. Processing Efficiency
=
=
=
=
4. C.C.R.
Note :-
Similarly the above calculations can be done for any duration e.g. One hour or One day by summing
up the corresponding counter values for all fifteen minute records in that duration.
0
0
123
1
456
2
7
3
OFFERED SEIZURES
This counter specifies the number of offered calls at the exchange. The output value is the total of the corresponding
counter values for all active and conditionally blocked LTGs in the exchange.
CCU INT PROT MECH
Number of seizures rejected by GP of trunk circuits and subscriber circuits due to internal protective measures of the
LTG. Reasons for the rejection of the seizures are LTG-/CP-CPU overload, SEIZURE_A call rate too high, lack of GP
resources such as heap deficit or the threshold value in the task queue / available queue is exceeded. Seizures
rejected due to a lack of code receivers are not logged. The output value is the sum of the corresponding counter
values for all active and conditionally blocked LTGs in the ex-change.
CC
Total of accepted calls in the network node. The counter value is calculated from the counters of the REC GOS
measurement in the following way:
CC = CCS SUB+CCS PBX+CCS TRUNK.
___________________________________________________________________________________________
Page:10
CCU CANCELTO
Number of rejected calls for outgoing and bidirectional trunks due to network management activity CANCELTO.
Parameter CANTO (command ENTR NMCNTL) deter-mines the type of control for searching
for free lines of certain trunks.
CCU LEAKY BUCKET
Number of rejected calls which are released in the home exchange due to network management activity LEAKY
BUCKET before SN through-connection. The leaky bucket mechanism allows the traffic to be directed dynamically
onto specific trunk groups. The threshold value for the seizures of a trunk group can be set with parameter LBUCLCR
(command CR CBPGRP).
CCU ALL TRUNK BUSY
Number of unsuccessful seizures in the home exchange because the serving line to the following exchange (traffic
directions OUTOR, OUTOR INAT, TR, TR INAT NAT, TR INAT INAT, and TR NAT INAT) is occupied (recognized
before SN through-connection). All PBX lines busy is not recorded by this counter.
CCU TRUNK RESERVATION
Number of connections rejected before SN through-connections due to trunk reservation in the accessed outgoing
trunk of the exchange.
CCS WITH ANSWER
Sum of the number of seizures with answer from the called subscribers terminal in the specified traffic directions. The
counters are updated only at the end of the connection. DATA QUALITY and AVAILABILITY
The measurement REC EXCH is a measurement for the entire network node and supplements the measurement REC GOS.
It records the ex-change load, the number of accepted calls, and the number of calls rejected due to network management
activities.
UNIT= [,BEG=]
___________________________________________________________________________________________
Page:11
05-08-30
19:15
TGNO
:
BAFZ
BARTL
BBDX
BBGM
OPMODE/TGRPTYP :
BW
BW
BW
BW
AVAILABILITY
:
--------------------+---------+-------+-------+-------+-------+------CC:I
42
0
697
52
TC:I (DERL)
59
0
409
45
CCS WITH ANSWER:I
20
0
202
13
TC ANSWER:I (DERL)
43
0
308
30
CC:O
148
0
380
89
TC:O (DERL)
61
0
312
98
CCS WITH ANSWER:O
39
0
151
42
CONNECTED LINES
30
0
215
60
NO OF BLO LINES(ERL)
0
0
0
0
SEMI BLOCKED LINES
0
0
0
0
TRANS BLOCKED LINES
0
0
0
0
TGRP BLO TIME:O(SEC)
0
0
0
0
ATB TIME (SEC)
0
900
0
0
NUMBER OF ATB
0
0
0
0
CCS CONGESTION
0
0
8
0
CCS INCMP DIAL
0
0
3
3
CCS UNALL NUM
25
0
28
4
CCS RELORIG ENDTOEND
0
0
0
0
CCS SUB BUSY
68
0
64
18
CCS INT TECHN IRREG
0
0
0
0
CCS EXT TECHN IRREG
4
0
13
0
CCS UNANSWERED
9
0
90
15
CCU SUM OFL/LOSS
0
0
0
0
CCU LOST CALLS
0
0
0
0
CCU NM TGRP BLOCKING
0
0
0
0
CCU TECHN IRREGULAR
0
0
0
0
CCU TGRP BLOCKED
0
0
0
0
CCU TRUNKRESERVATION
0
0
0
0
CCU ALL TRUNKS BUSY
0
0
0
0
QOS TRAFFIC CONTROL
0
0
0
0
NUMB CCS7 DPC OLOAD
0
0
0
0
CCS7 DPC OLOAD (SEC)
0
0
0
0
CCS CCS7 NORM UNSPEC
0
0
13
0
CCU CCS7 CCNC OLOAD
0
0
0
0
CCU CCS7 DPC OLOAD
0
0
0
0
CCU CCS7 DPC OL ACC
0
0
0
0
CC PRECEDENCE:I
0
0
0
0
CC PRECEDENCE:O
0
0
0
0
CC PREEMPTED:I
0
0
0
0
CC PREEMPTED:O
0
0
0
0
from GOS and TGRP reports regarding the CCU TGRP BUSY and ATBT cases.
from GOS and TGRP reports regarding calls failures due to own System/Network
from GOS and TGRP reports regarding calls failures due to Partner Exchange or Network.
from GOS and TGRP reports regarding calls failures due to Subscriber behaviours.
Accordingly action can be taken depending upon the reasons of call failures e.g. If the TGRP BUSY / ATBT event is
occurring significantly for a TGRP then provisioning of additional trunks may be required to improve the CCR.If
rejection is coming from the partner exchange or network then the matter should be taken up with your Partner
Exchanges.
You are therefore requested to initiate and analyse Traffic measurements in EWSD and also send us the same for
further comments. We are attaching information containing General suggestions for CCR improvement. Also inform
us in detail
1.
2.
3.
4.
5.
How you are analyzing and calculating CCR and other critical performance parameters?
What CCR and other parameter values you are getting ?
What are the prominent causes for call failures observed by you?
What is the Call failure rate during high and low traffic hours?
Output of various Traffic reports running in the EWSD, e.g. RECGOS,RECTGRP and RECDLU
___________________________________________________________________________________________
Page:13
0
8
15
21
22
29
37
42
121
125
126
129
147
148
153
157
158
160
161
162
173
179
180
181
182
183
184
191
232
233
185; ..._255,
The release event detected by the call-processing software in the LTG (GP) is sent as a reason for call failure (RCF)
in the LTG release message to the CP. The call is then prematurely terminated. The reasons for call failure listed
below cause the following counters to be updated if received before SN through-connection:
RF_A_SIDE_CALL_CANCELLED
137
RF_INTERNAL_FAILURE_A_SIDE
192
RF_A_SIDE_RESTART
195
RF_A_SIDE_NEWSTART
197
RF_TIME_OUT_WAIT_FOR_CP_REACTION 201
RF_NO_ZONE_VALUE_AT_ANSWER_TIME 205
___________________________________________________________________________________________
Page:15
RF_A_SIDE_MODULE_REMOVED
RF_A_SIDE_DIU_FAILURE
206
210
___________________________________________________________________________________________
Page:16
___________________________________________________________________________________________
Page:18
212
216
220
10
12
___________________________________________________________________________________________
Page:20
___________________________________________________________________________________________
Page:21
8. CCS CONGESTION
Number of calls released after trunk group seizure (CC:O) because the backward signal for congestion (all trunks
busy) was received from downstream exchanges (transit or destination exchange).
Suggestion: Check the reason of congestion with the partner exch.
9. CCS SUB BUSY
Number of calls released after trunk group seizure (CC:O) because the backward signal subscriber terminal busy
was received.
Suggestion: This is a subscriber behavior. However check if the subscribers are actually busy. Check the same with
the terminating exch. Traffic reports can be used to check the same.
10. CCU SUB BUSY
Suggestion: This is a subscriber behavior. However check how many subscribers of the exch. are in PG (Line Lockout
Condition). If this figure is high then the cases of SUB BUSY can be more.
11. CCS UNANSWERED
Number of calls released after trunk group seizure (CC:O) because the called party terminal does not answer (timeout
of ringing time supervision) or because the calling party releases the connection after end of dial status is reached in
the home exchange and before the called subscriber answers.
Suggestion: This is a subscriber behavior. However check the same with the originating and terminating exch.
12. CS LINK FAILURE
Number of calls rejected in the LTG after SN through-connection due to failure of a link between CP and LTG or
between LTG and DLU
Suggestion: This can be due to the link failure between the LTG and remote DLUs. In case these failures are High
then this failure will be more.
13. CCU TGRP BUSY
This is due to the All Trunk Busy in the trunk group.
Suggestion: Check if all the trunks in the trunk groups (OBWG, OATL, ODMS etc.) remains busy or not. If these are
actually busy then augment these trunk groups.
14. CCU COMP DIAL REL A:TRTYP
Number of seizures with complete dialing which are released by the A-subscriber before SN through connection. This
counter is usually counted in conjunction with feature use, e.g. if the A-subscriber has dialed the complete B-directory
number, but cannot be switched through to the B-subscriber due to the active feature Do not disturb.
Suggestion: This is a subscriber behavior. However check how many subscribers are using the Do not disturb
feature.
15. CCS O/DEX SUB BUSY:TRTYP
Number of unsuccessful calls due to "subscriber busy" after SN through-connection in the own exchange (ISDN traffic)
or in the destination exchange
Suggestion: Check if the lSDN subscriber lines are in disturbed condition.
___________________________________________________________________________________________
Page:22
___________________________________________________________________________________________
Page:23
RF_UPDATE_PARTNER_FAILURE
RF_NO_ZONE_VALUE_AT_ANSWER_TIME
RF_B-SIDE_MODULE_REMOVED
RF_A-SIDE_SUBSCRIBER_FAILURE
RF_B-SIDE_SUBSCRIBER_FAILURE
RF_RELEASE_BY_ORIGIN_END_TO_END
RF_ANI_FAILURE
RF_CALL_DIVERSION
RCFs that result in CALL FAILURE in the basic TUP
RF_NO_ROUTE_TO_SPEC_TRANSIT_NET
RF_CHANNEL_UNACCEPTABLE
RF_CALL_AWARDED_DEL_ESTAB_CHNL
RF_PREEMPTION
RF_PREEMPTION_CIRC_RSVD_F_REUSE
RF_NORMAL_CALL_CLEARING
RF_NO_USER_RESPONDING
RF_NO_ANSWER_FROM_USER
RF_NON_SELECTED_USER_CLEARING
RF_RESPONSE_TO_STATUS_ENQUIRY
RF_NORMAL_UNSPECIFIED
RF_PERM_FRAMEM_CONN_OUT_OF_SERV
RF_PERM_FRAMEM_CONN_OPERATIONAL
RF_TEMPORARY_FAILURE
RF_ACCESS_INFORMATION_DISCARDED
RF_REQ_CIRCUIT_CHNL_NOT_AVAILA
RF_PRECEDENCE_CALL_BLOCKED
RF_RESOURCE_UNAVAILABLE_UNSPECI
RF_QUALITY_OF_SERVICE_UNAVAILAB
RF_REQ_FACILITY_NOT_SUBSCRIBED
RF_BEARER_CAPAB_NOT_AUTHORIZED
RF_BEARER_CAPAB_NOT_PRES_AVAIL
RF_INCONS_OUTG_ACC_INF_SUBCLASS
RF_CHANNEL_TYPE_NOT_IMPLEMENTED
RF_REQ_FACILITY_NOT_IMPLEMENTED
RF_RSTR_DIG_INF_BEARER_CAPAB_AV
RF_SERV_OR_OPT_NOT_IMPLM_UNSPEC
RF_INVALID_CALL_REFERENCE_VALUE
RF_IDENTIF_CHNL_DOES_NOT_EXIST
RF_SUSP_CALL_EX_BUT_THIS_ID_NOT
RF_CALL_IDENTITY_IN_USE
RF_NO_CALL_SUSPENDED
RF_CALL_REQ_ID_HAS_BEEN_CLEARD
RF_USER_NOT_MEMBER_OF_CUG
RF_NON_EXISTENT_CUG
RF_INVLD_TRANSIT_NETW_SELECTION
RF_INVALID_MESSAGE_UNSPECIFIED
RF_MANDATORY_INFO_ELEM_MISSING
RF_MSG_TYPE_NOT_EXIST_NOT_IMPL
RF_MSG_N_COM_W_CALLS_NONEX_NOTI
RF_INFO_ELEM_PARAM_NONEX_NOTIMP
RF_INVALID_INFO_ELEM_CONTENTS
RF_MSG_NOT_COMP_WITH_CALL_STATE
RF_RECOVERY_ON_TIMER_EXPIRY
RF_PARAM_NONEX_NOTIMPL_PASSD_ON
RF_MSG_W_UNREC_PARAM_DISCARDED
RF_INTERWORKING_UNSPECIFIED
RF_NON_FAILURE_CASE_FOR_INTERCE
RF_ANNOUNCEMENT_TIMEOUT
RF_CONVERSATION_TIME_LIMIT_EXPI
RF_TEST_CALL_GLARE
RF_A_SIDE_CALL_CANCELLED
___________________________________________________________________________________________
Page:24
RF_B_SIDE_CALL_CANCELLED
RF_TERMINATED_BY_CP
RF_ASSISTANCE_CANCELLED
RF_DISCONNECT_OPERATOR_FROM_CON
RF_OPR_ABANDONED_CALL_DURING_DI
RF_OPERATOR_SYSTEM_REJECT
RF_IN_SCP_NO_ANSWER
RF_IN_SCP_INITIATED_END
RF_IN_CCS7_GLOBAL_OVERLOAD
RF_IN_SCP_DIALOGUE_FAILED
RF_CTX_FEATURE_NOT_SUBSCRIBED
RF_CTX_INVALID_FEATURE_INTERACT
RF_CTX_NON_FAILURE_REROUTE
RF_CONTINUITY_FAILURE_INCOMING
RF_HW_FAIL_ORIENT_BACKW_BLOCK_B
RF_STOP_TRAFFIC_B_SIDE
RF_B_SIDE_GROUP_RESET_CIRCUIT
RF_TRUNK_OFFERING_REFUSED
RF_SUB_FREE_TRUNK_OFFER_REFUSED
RF_CALL_FORWARDING_REFUSED
RF_CALL_ABAND_AFTER_FIRST_DIGIT
RF_INTERNAL_FAILURE_A_SIDE
RF_INTERNAL_FAILURE_B_SIDE
RF_CALL_FAILURE_INTERN
RF_A_SIDE_RESTART
RF_B_SIDE_RESTART
RF_A_SIDE_NEWSTART
RF_B_SIDE_NEWSTART
RF_COC_RETRY_FAILURE
RF_TIMEOUT_WAIT_FOR_CP_REACTION
RF_TIMEOUT_WAIT_FOR_CODE_RECEIV
RF_ISDN_NO_TCB
RF_UPDATE_PARTNER_FAILURE
RF_NO_ZONE_VALUE_AT_ANSWER_TIME
RF_A_SIDE_MODULE_REMOVED
RF_B_SIDE_MODULE_REMOVED
RF_A_SIDE_DIU_FAILURE
RF_B_SIDE_DIU_FAILURE
RF_A_SIDE_DLU_FAILURE
RF_B_SIDE_DLU_FAILURE
RF_DLU_CONGEST_REROUTE_NOT_POSS
RF_A_SIDE_CARRIER_FAILURE
RF_B_SIDE_CARRIER_FAILURE
RF_A_SIDE_SUBSCRIBER_FAILURE
RF_B_SIDE_SUBSCRIBER_FAILURE
RF_A_SIDE_SIGNALING_FAILURE
RF_B_SIDE_SIGNALING_FAILURE
RF_INVALID_DIGIT_RECEIVED
RF_RELEASE_BY_ORIGIN_END_TO_END
RF_EXT_UNSUCCESSFUL_BACKW_INFO
RF_CHANGED_DID_NUMBER
The CALL_FAILURE event sent in the ISUP line signal normal unspecified by the EWSD destination exchange to the upstream
exchange is recorded in the following counters:
RF_NORMAL_UNSPECIFIED
RF_OPERATOR_PORT_GLARE
RF_OPERATOR_SPEECH_CHANNEL_GLARE
RF_ASSISTANCE_CANCELLED
RF_DISCONNECTED_OPERATOR_FROM_CONNECTION
RF_OPR_ABANDONED_CALL_DURING_DIAL
RF_IN_SCP_NO_ANSWER
RF_IN_SCP_INITIATED_END
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RF_IN_SCP_DIALOGUE_FAILED
RF_HW_FAIL_ORIENT_BACKW_BLOCK_A
RF_HW_FAIL_ORIENT_BACKW_BLOCK_B
RF_B_SIDE_GROUP_RESET_CIRCUIT
RF_BLO_MSG_RECEIVED
RF_UPDATE_PARTNER_FAILURE
RF_NO_ZONE_VALUE_AT_ANSWER_TIME
RF_CALL_DIVERSION
Please investigate for the above causes on call by call basis, you can activate signal trace for such calls wherein the failure rate i
high and then observe various RCF (reasons for call failure). Also perform the diagnosis and testing of complete SN.
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