BUSINESS

ALIGNMENT

STRATEGY AND
GOVERNANCE

SOURCING
AND VENDOR
RELATIONSHIPS

PROJECT
MANAGEMENT

SERVICE
MANAGEMENT

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Business
Development
Objectives, Measures
and Communication

Ecosystem
Management
Concept
Development

Process
Development
Project Portfolio
Management

Master Data
Management
Business Continuity
Management

Strategy,
Governance and
Procedures

Sourcing and
Vendor Strategy

Organization and
Capability
Management

Architecture and
Execution of
Structural
Changes

Requirements,
Tendering and
Evaluation

Security, Risk
Management
and Quality
Assurance

Negotiations, Contracts
and Decisions

Pre-Study and
Business Case

Planning,
Ramp-Up
and Kick-Off

Implementation,
Testing and
Governance

Training and
Deployment

Service

Service

Service

Service

Strategy

Design

Transition

Operation

Financial
Planning and
Control

Vendor Relationships,
Contract Management
and Benchmarking

Completion
and Value
Realization

Continual
Service
Improvement