STRESS

MANAGEMENT

What is STRESS?
Individual confronted with an OPPORTUNITY
CONSTRAINT OR DEMAND and outcome is
perceived to be both uncertain and important
ACTUAL STRESS = POTENTIAL STRESS
+ UNCERTAINITY

EMPLOYEE SURVEY
TOO MUCH WORK, TOO LITTLE TIME
Feel overworked

54%

Are overwhelmed by workload

55%

Lack time for reflection

59%

Dont have time to complete tasks

56%

Must multi-task too much

45%

SOURCES OF STRESS
Economic Factors
Organizational Factors
Individual Factors
Individual Differences

ECONOMIC UNCERTAINITY

POLITICAL UNCERTAINITY

TECHNOLOGICAL UNCERTAINITY

TERRORISM

TASK DEMANDS

ROLE DEMANDS

INTERPERSONAL DEMNADS

ORGANISATIONAL STRUCTURE

ORGANISATIONAL LEADERSHIP

ORGANIZATIONAL LIFE STAGE

FAMILY PROBLEMS

ECONOMIC PROBLEMS

PERSONALITY

PERCEPTION

JOB EXPERIENCE

SOCIAL SUPPORT

BELIEF IN LOCUS OF CONTROL

SELF-EFFICACY

HOSTILITY

CONSEQUENCES OF STRESS
Physiological Symptoms
Psychological Symptoms
Behavioral Symptoms

HEADACHE

HIGH BLOOD PRESSURE

HEART DISEASE

ANXIETY

DEPRESSION

DECREASE IN JOB SATISFACTION

PRODUCTIVITY

ABSENTEEISM

TURNOVER

MANAGING STRESS
INDIVIDUAL APPROACHES
ORGANIZATIONAL APPROACHES

TIME MANAGEMENT

AEROBICS

WALKING

JOGGING

SWIMMING

RELAXATION EXERCISES FOR THE OFFICE

EXERCISES - CONTINUE
Back and Shoulder Exercises

EXERCISES - CONTINUE
Head and Neck Exercises

SOCIAL SUPPORT NETWORK

SELECTION AND PLACEMENT

TRAINING

GOAL SETTING

JOB REDESIGNING

EMPLOYEE INVOLVEMENT

ORGANIAZATIONAL COMMUNICATION

WELLNESS PROGRAM

SURVEY REPORT OF JOHNSON AND JOHNSON

In dollars

Annual Savings in Insurance Premium of

JOHNSON AND JOHNSON ( In $)

1400
1200
1000
800
600
400
200
0

CONCLUSION
Hans Selves view
Stress is not
necessarily something bad it all depends
on how you take it. The stress of
exhilarating, creative successful work is
beneficial, while that of failure, humiliation
or infection is detrimental.