The Platinum Card

Summary of Services
Platinum Service
You can reach Platinum Service free at home or abroad on
00800 80 00 602 (also see the back of your Platinum Card).

Fax: +41 44 385 62 61

www.americanexpress.ch/platinum

If you are calling from a country which does not offer this free service,
please dial + 41 44 659 63 72 (at that countrys tariff or as a reversedcharge call)

In case of medical emergency call :

+49 89 500 70 232 (AXA Platinum Assist)

Travel Benefits
Platinum Travel Service
24/7 on 00800 80 600 602

For all your travel needs. Reservations and travel information ,

locally and worldwide

Priority Pass1
Free for principal cardholders and additional cardholder. One
accompanying person pays 27 USD per entry.

Grants you and your additional cardholder access to over 600

airport lounges worldwide

Airport Club lounge access2

Free for you, your partner and children up to 21 years of age or
up to 2 companions, regardless of the class booked

Enjoy the peace and quiet and relax in the American Airlines
Admiral Club, Continental Airlines Presidents Clube and Delta
Airlines Delta Sky Club airport lounges

International Airline Programme

Advantages with our Partner Airlines, inc. special tariffs

Fine Hotels & Resorts and Small Luxury Hotels

Exclusive advantages for American Express Cardmembers

including room upgrades and late check-out

Preferred Extra Hotels and Worldwide Cities & Resorts

Hotel Programmes

Abercrombie & Kent and Orient Express

Travel in luxury and style with these premium tour operators

VIP Travel

Cruises, Limousine, Private Jet and Yacht Charter

Lifestyle Benefits
Platinum Concierge Service
24/7 on 00800 80 600 602

Priority treatment and service globally from flowers and tickets

to tables at the best restaurants

Fine Dining Programme

To reserve tables all over Switzerland

Exclusive Events

A calendar of events for Platinum Cardmembers

Rewards & Offers

Membership Rewards
1 CHF = 1 point4 (points do not expire)
Additional and supplementary cards also earn points.

Each transaction with your Card earns points to exchange on

flights, travel, gifts and other rewards. You can also book travel
with your points.

American Express Selects

Global offers with our partners in retail, travel and leisure.

Security
Lost card/replacement card

Generally within 24 hours (at home and abroad)

Liability in case of loss/theft

None, as long as duty of care & cooperation obligations are met

Services are provided by Priority Pass. Priority Pass General Terms and Conditions apply.
Please note that the full terms and conditions can be found at www.americanexpress.ch/platinum
3 Except for fees, interest, cash withdrawals and Travellers Cheques
2

Insurance & Assistance

Transport Accident Insurance1

Pay for your tickets using your Platinum Card and enjoy
transport insurance (aeroplane, rail ship, bus, taxi, rental car)

In case of disability
In case of death

1000 000 CHF

1000 000 CHF

Travel Inconvenience Insurance1

Subsistence, hotel accommodation in case of flight delays , flight
cancellation

Up to 400 CHF

Missing connecting flights

Up to 400 CHF

Delayed luggage by at least 6 hours (clothing, toiletries)

Up to 1000 CHF

Delayed luggage by at least 48 hours (clothing, toiletries0

Up to 2000 CHF

Emergency Assistance abroad (Gold Assist)1

Emergency medical treatment

3000 000 CHF

Transport to the nearest hospital or repatriation

Vehicle Assistance (Gold Assist) Vehicle Breakdown support1

Assist)1

Cancellation Assurance (Platinum

Travel cancellation as a result of illness or accident

Up to 30 000 CHF

Loss damage waiver for rental cars1

For rental cards abroad

Up to 120 000 CHF

Luggage insurance

Up to 6 000 CHF

Purchase Protection insurance1

Up to 2 000 CHF per insured event & max. 10 000 CHF / 12mths

Return Protection Insurance1

Up to 1 000 CHF per insured event & max. 8 000 CHF / 12mths

Services
Spending Limit

No pre set (fixed) spending limit

Cash withdrawal using your Platinum Card

Over 800 000 ATMS worldwide with the American Express logo

4 000 CHF over a week

Billing

In CHF

Personal PIN Code

Only with DD

Travellers Cheques

6 CHF (processing fee + 1% commission)

Online Account Access

You can register directly at www.americanexpress.ch/platinum

You can access your card account online at any time and
anywhere to check your balance, transactions and your
Membership Rewards points balance.

Methods of Payment

Bank transferral

Bank name: Credit Suisse AG, 8070 Zurich

Acc No: 0195-9500250-08-3. Sort code: 4835
IBAN No: CH86 0483 5950 0250 0800 3
Swift code: CRESCHZZ80A

Pay-in slip

PC Account: 80-500-4. For the benefit of Swisscard AECS AG,

8810 Horgen, 0195-9500250-08-3. Please enter your card
number 3758... in the comment box

Direct Debit (DD)

Download the DD form at www.americanexpress.ch/platinum or

request it from Platinum Service

The exact terms and conditions (incl. Insured sums and disclaimers) can be found in the insurance terms and conditions, which you receive or have received in extract form for your
information and can be viewed in their full version at www.swisscard.ch or requested from Swisscard AECS AG. The full version shall take precedence in case of contradictions.
Please take the exact terms and condition from the General Terms and Conditions, which can be found at www.americanexpreess.ch/platinum or requested from Swisscard AECS AG
All benefits and services mentioned in this guide are valid at time of print and may be changed ta any time.
Swisscard AECS AG, PO Box 227, CH-8810 Horgen, www.americanexpress.ch/platinum
American Express Cards issued in Switzerland by Credit Suisse AG under licence of American Express TRS Co Inc.
Processing services provided by Swisscard AECS AG, Travel and Concierge Services provided by American Express International Inc, Wilmington, Zurich branch