Table of content1.

0 Term of Reference (underline)I

(nama kita) as a researcher from (nama
organization kita) were asked by Marks & Spencer
and Ford Motor Company to make a research about
culture, structure management approaches that
had been applied by these company.
CONTENT
1.0Term of reference
Im Siti Zaleha as a research from mountain coast Sdn Bhd were asked
by Mark and Spenser and Ford Motor Company to make research about
culture,structure management approaches that had been applied by
both company

PAGE

2.0 Findings
1.1 Critically examine these two organization by comparing and
contrasting:
a) Their differing structure
b) Their different cultures
1.2 Discuss on how far Mark & Spencer and Ford Company structure
and culture can bring impact on the performance of the business
1.3 What are the factors that could influence the employees (Mark &
Spenser and Ford Company) behavior at work?
2.1 Compare the effectiveness of leadership style that had been applied
in Mark & Spenser and Ford Company.

2.2 What is the advantage of approaches to management that had been

applied in both organizations? Make a comparison between both
organizations
2.3 What ate the importance of leadership style and approaches to
management to the organizations

INTRODUCTION
The Marks & Spenser brand name evokes a strong,positive public image.Image is a
combination of an individual personal experience of a company or product,plus what they have
read or head from other sources such as family or friends.Many applications for graduate

positions at Marks & Spenser are based upon what they applicants have heard from other
people as well as their own experience.
For Ford Motor Company is a US based global automotive manufacturer.The company has
manufacturing operations in six continents.In Europe alone there are 35 factories located in nine
countries.Ford divided its department based on product produces.
Im Siti Zaleha as a research from mountain coast Sdn Bhd were asked by Mark and Spenser
and Ford Motor Company to make research about culture,structure management approaches
that had been applied by these both company

CONCLUSION
For the conclusion,both company which is Mark and Spenser and Ford Motor Company applied
a different cultures and structures.

RECOMMENDATION

REFERENCE