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TABLE OF CONTENTS
OPERATIONS AND MAINTENANCE JOB REQUIREMENTS ......................................................... 1
TEST PREPARATION ................................................................................................................... 2
USE OF INDUSTRIAL INFORMATION TEST OVERVIEW .............................................................. 3
USE OF INDUSTRIAL INFORMATION TEST PRACTICE ITEMS ..................................................... 3
MECHANICAL APTITUDE ASSESSMENT OVERVIEW ................................................................ 14
MECHANICAL APTITUDE ASSESSMENT PRACTICE ITEMS ....................................................... 14
WORKPLACE ATTITUDE AND BEHAVIOR INVENTORY OVERVIEW .......................................... 21
WORKPLACE ATTITUDE AND BEHAVIOR INVENTORY SAMPLE ITEMS.................................... 22
STRATEGIES FOR MULTIPLECHOICE TEST QUESTIONS.......................................................... 23
GENERAL TEST TAKING TIPS .................................................................................................... 24
TEST PREPARATION
The purpose of this Guide is to assist you in preparing for the Operations and Maintenance tests you
might see as an applicant. The Guide provides examples of the types of items that are included in
the test battery and tips for helping you prepare for the testing process.
The Shell Industrial Aptitude Battery is designed to measure skills and abilities that are important to
performing Operations jobs. The test battery may include:
Use of Industrial Information Test measures the ability to read, understand, and use
information in graphs, charts, tables, and written passages to solve problems.
Mechanical Aptitude Assessment measures the ability to apply general mechanical
principles to understand and solve problem situations.
Workplace Attitude and Behavior Inventory measures personal characteristics
important to success in Operations job.
On the following pages, you will find an overview and sample items for the three tests in the
Industrial Aptitude Battery.
Presented on the following pages are practice items for the Use of Industrial Information Test.
Carefully examine the items and attempt to answer the sample questions.
You will be provided with scratch paper during the actual test so that you can work through your
answers to the questions. You will not be allowed to use a calculator. All of the items are written so
that the correct answer can be found without a calculator.
After the questions, the correct answer is explained. It is best if you attempt to answer the question
on your own before looking to see what the correct answer is.
Minutes (thousands)
AB Unit
XL Unit
Year
1.
2.
In which year was the downtime for the XL Unit exactly one-half of the downtime for the AB
Unit?
A. Year 3
B. Year 4
C. Year 6
D. Year 7
Equip Rent
Field Rental
Weekdays
(Monday- Thursday)
$50/day
$40/day
$60/day
Weekends
(Friday - Sunday)
$40/day
$50/day
$30/day
3.
If a truck is needed from Tuesday through Thursday, which rental service offers the lowest
overall rate?
A. Trucks R Us
B. Equip Rent
C. Field Rental
D. Trucks-R-Us and Equip Rent are equal, and lower than Field Rental
4.
If a truck is needed from Thursday through Sunday, which rental service will offer the lowest
overall rate?
A. Trucks R Us
B. Equip Rent
C. Field Rental
D. There is insufficient information to answer the question.
Question 4:
This item is a little more complicated because the rental period goes from weekday to weekend
rates, and the rates change. The truck is needed for four days, Thursday, Friday, Saturday, and
Sunday. Thursday will have a weekday rate, but Friday, Saturday, and Sunday will have the weekend
rate. It might be helpful to make a little table like the one below in order to keep your numbers
organized and to make calculations easier. You will have scratch paper to use during the test.
The first day for which you must calculate rental rates is Thursday, and this is a weekday. You can
see that Trucks R Us charges $50, Equip Rent charges $40 and Field Rental charges $60 for the
weekday rental.
Looking again at the item, this time on the row for weekends, you will see that for Friday, Saturday,
and Sunday, Trucks R Us charges $40 a day, Equip Rent charges $50 a day, and Field Rental charges
$30 a day.
Thurs Fri
Sat
Sun
After adding up the amounts charged for each of the four days for each of the three rental
companies, you see that Field Rental is the cheapest option. The correct answer is C.
2013 SHL US. All rights reserved.
Product Grade
Number of Defects
AA
0 20
$3.50
21 50
$2.50
51 150
$2.00
151 300
$1.50
301 500
$1.00
over 500
$0.50
5.
6.
If a customer has a budget of $2,000 and needs 1,000 cartons, what is the highest quality
product available?
A. Grade AA
B. Grade B
C. Grade D
D. Grade X
Question 6:
If the customer needs 1,000 cartons and has only $2,000, the most that can be spent per carton is
$2.00 (divide 2,000 by 1,000 = 2). Looking at the table, you can see that $2.00 per carton
corresponds to Product Grade B.
The next highest grade, Product Grade A costs $2.50, which is too expensive. The customer would
not be able to buy 1,000 cartons of Product Grade A with a $2,000. Thus, the answer is B. Product
Grade B costs $2.00 per carton; therefore the customer can buy 1,000 cartons for $2,000.
7.
8.
If you moved Arrow B one inch to the right on the ruler above, what measurement would
Arrow B be pointing to?
A. 1 inch
B. 3 and 1/2 inches
C. 4 inches
D. 4 and 7/16 inches
10
Question 8:
Arrow B points to the 3 and 7/16 inches mark on the ruler, which can be found by looking closely at
the ruler, or by counting the individual marks past the 3 inch mark.
Since there are sixteen marks between each inch, and the arrow is pointing at the 7 th mark,
the arrow is pointing to the 3 and 7/16 inches mark on the ruler.
In order to obtain the measurement one inch to the right of Arrow B, add 1 inch to 3 and
7/16 inches, and this equals 4 and 7/16 inches.
The correct answer is D.
2013 SHL US. All rights reserved.
11
Distance
Weight
To Convert:
Multiply by:
3.80
0.26
Inches to Centimeters
2.54
Centimeters to Inches
0.39
Feet to Meters
0.30
Meters to Feet
3.28
Miles to Kilometers
1.61
Kilometers to Miles
0.62
Ounces to Grams
28.35
Grams to Ounces
0.035
Pounds to Kilograms
0.45
Kilograms to Pounds
2.20
10. If you convert 2 pounds into kilograms, how many kilograms do you have?
A. 0.90 kilograms
B. 1 kilograms
C. 2 kilograms
D. 4 kilograms
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Question 10:
Look under the To Convert column of the table and find Pounds to Kilograms.
The table indicates that you must multiply the number of pounds by 0.45 in order to convert to
kilograms.
Perform the following calculation: 2 x 0.45.
0.45
x 2
0.90
The correct answer is A, 0.90 kilogram.
You can also get the correct answer rationally if you think carefully about the item.
1. If you must multiple the number of pounds by 0.45 to get the number of kilograms, that
means the number of kilograms is less than half the number of pounds (0.50 would be exactly
half).
2. If the number of kilograms is less than half the number of pounds, and you need to know how
many kilograms are in 2 pounds, you know that it is less than half, or less than 1.0 (one-half of
2 = 1).
3. Answer A, 0.90 kilograms, is the only answer that is less than 1.0 kilograms, so it would be
13
After each question, the correct answer is explained. It is best if you attempt to answer the question
on your own before looking to see what the correct answer is.
14
Practice Item #1
1. If the larger gear turns clockwise, which direction will the smaller gear turn?
A. Clockwise
B. Counter-Clockwise
C. Either clockwise or counter-clockwise
Practice Item #2
15
Question 2:
The correct answer is B. Even though there is one gallon of water in each container, Container B is
wider, and the water in Container B has a greater surface area. The greater the surface area of
water, the faster it will evaporate.
16
Practice Item #3
20 lb.
20 lb.
20 lb.
20 lb.
20 lb.
20 lb.
Practice Item #4
17
Question 4:
The correct answer is D. This question is similar to the first sample question. Remember, in a set
of gears like this, the gears that are touching each other will turn in opposite directions.
Gear 1 and Gear 2 turn in opposite directions, so answer A is incorrect.
Gear 2 and Gear 3 turn in opposite directions, so answer B is incorrect.
If Gear 1 turns clockwise, Gear 2 turns counter-clockwise, Gear 3 turns clockwise, and Gear 4 turns
counter-clockwise.
Since Gear 1 and Gear 4 turn in the opposite direction, answer C is incorrect.
Gear 2 and Gear 4 turn in the same direction, and answer D is correct.
It does not matter whether Gear 1 turns clockwise or counter-clockwise. Gear 2 and Gear 4 would
turn in the same direction.
18
Practice Item #5
A
B
10 feet
10 feet
15 feet
5 feet
20 feet
10 feet
Practice Item 6
Hole
19
Question 5:
The correct answer is A, and there are several ways to reach this answer.
Container A can hold more liquid than Container B. Although Container B is twice as wide as
Container A, Container A is three times as tall as Container B.
You can think of cutting Container 15 x 10 x 10) A into three different Container, each one being 5
x 10 x 10. Remember Container B is 5 x 10 x 20, so it would take only two of the 5 x 10 x 10
Containers to equal Container B, leaving one additional 5 x 10 x 10 Container.
Alternatively, you can actually calculate the volume of both containers. To obtain the volume for a
cube, multiply the cubes base by its width by its height.
Container A: 10 x 10 x 15 = 1,500
Container B: 20 x 10 x 5 = 1,000
Comparing the volumes, you can see that Container A would hold the most water.
Question 6:
The correct answer is A.
Statement A is not accurate.
Since the hole is located about halfway up the side of the pool, the water below the hole will
remain in the pool.
Statements B and C are accurate.
If water is pumped into the pool at a faster rate than it leaks out, eventually the water will spill
over of the pool.
The water level will increase when a person jumps into it, since the person will displace the water
by taking up space that the water once held.
Since Statement A is not accurate, and Statements B and C are accurate, answer D would be
incorrect.
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21
1.
2.
3.
A) Agree
B) Do a lot of different
activities
B) Disagree
22
Strongly
Disagree
Disagree
Agree
Strongly
Agree
Neither
Agree nor
Disagree
23
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