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8/20/15
8/20/15
Will there be Combine and Save options available with the Scentsy Diffuser?
No.
How much area will the Scentsy Diffuser cover?
Many factors affect the fragrance experience, such as the size of the room, humidity, air flow and the amount
of oil used. The Scentsy Diffuser allows you to customize your fragrance experience for your personal
preference and room size, so we encourage you to experiment.
Will the Scentsy Diffuser replace my humidifier?
Though the Scentsy Diffuser will add some humidity to the room, it was not designed to replace a humidifier.
Can you replace the LED light?
No. A failure of the LED light would be classified as a manufacturers defect. Replacement would be covered by
the lifetime warranty.
Who pays for the warranty shipping?
To redeem the warranty, the consumer is responsible for paying shipping costs. For more details on the Scentsy
Diffuser warranty, visit scentsydiffuser.com.
Is the product safe?
The Scentsy Diffuser is flameless and meets all standard electrical requirements.
Is the plastic used in the Scentsy Diffuser medical-grade?
No. Medical-grade refers to plastics that meet FDA standards for purity and suitability for specific medical
applications, such as drug containers and medical implants. To meet FDA standards, a plastic must meet testing
standards as determined by Unites States Pharmacopeia in the U.S. and/or the International Organization for
Standardization (ISO) outside the U.S. Though we have not submitted the Scentsy Diffuser for these tests, the
plastic used in the Scentsy Diffuser is BPA-free and safe for home and workplace use.
Should I use warm or cold water?
We recommend using clean, cold tap water.
Does the product emit any noise?
Yes. The Scentsy Diffuser emits a soft noise. Most users cannot hear it unless they are sitting directly next to it.
Does the product have timer options?
The Scentsy Diffusers intermittent mode emits mist on the high setting for 30 seconds, turns off for 30 seconds
and repeats. The other mist options must be controlled manually.
Will humidity affect the Scentsy Diffusers performance?
While humidity will not affect how the Scentsy Diffuser works, you may notice the scent throw is not as strong
in highly humid environments. Use more fragrance oil in high humidity to maintain fragrance strength.
Does the diffuser need to be cleaned on a regular basis?
We recommend cleaning your diffuser after eight hours of use for optimal performance. Use a cotton swab to
gently clean the bottom of the water reservoir, then rinse the reservoir with clean water.
Will oils clog the product?
No. the Scentsy Diffuser is designed to efficiently diffuse oils of all viscosities when used as directed. Never use
undiluted oils in the Scentsy Diffuser. Always add clean, cold water to the fill line before adding oils, and clean
your diffuser as directed to ensure trouble-free enjoyment.
Is the product safe to use during pregnancy?
Diffusers are generally regarded as safe during pregnancy. However, we recommend consulting with your
health care provider if you have any concerns, allergies or chemical sensitivities.
8/20/15
8/20/15