...

,
,

Business Linguistic PublicationLtd



.


,


.
The content of this publication is a product of subjective opinion and
judgment of the author whereby the English text is followed by a
loose translation in the Greek language. The content has been
published for general guidance and training and does not constitute
professional advice. Despite having considered and assessed the
content of this publication for its accuracy and validity, the author
and the publisher have absolutely no liability for any damage that
may occur to any person acting or refraining from acting or taking
decisions based on the content of this publication.

, ,

( ) ,
, , , ,

, .
2121/1993
.
All rights reserved. No part of this publication may be translated,
reprinted, utilized, reproduced, stored in a retrieval system, or
transmitted, in any form or by any means, electronic, mechanical,
photocopying, recording or otherwise, without the prior written
permission of the Publisher and the copyright owner.

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Marketing

A.

18

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(meeting, conference call) 21.

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e-mail 24.

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27.

150

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152

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35.

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2.
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7. :
8. :
9. :
10. : /
11.
12.
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18.

.
1. excel
2. excel
3.
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522

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8. / Marketing

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33
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8.

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45
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50
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54

16.
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60
60
61

17.
18.

19.

1.
) , ,

Hello, this is Anna from OL

, OL

Hello, my name is Anna, Im calling from ,

OL
OL
Is Tom there, please?
Could I have the accounting
department please?

Tom , ;
()
;

Id like to speak to Anna, please

Can I speak to Ms. Ellen please?

Can you give me the sales department?

Id like some information, please
;

Hello, Id like to speak to John please. ,

This is Tom, calling from Athens
. Tom,

Can you put me through
marketing department?

to

the

Could you deal with calls for Alex?

marketing;
() Alex;

Could I speak with Alexander in Sales, please?

, ;
Could you look it up for me?

Could you put me through, please?

,
;

Could you tell me if anyone has left any

message for me?

Could you ask him to call me back?

Could you give her a message?

Could you ask John to do this for me?

Could you tell me some more about

this?

Could you give me some more details?

Could you tell me when I could reach

him?

Could you say Alex called?

Alex;

Do you have a minute? Sure, whats the

problem?

; ,
;

I cant get hold of Tom. He has been in

a meeting since 8:30

Tom.
8:30

Theres something else Id like to know

about.

8.
The phone was out of range

When the signal gets better

Are you phoning me from your mobile?

The line isnt very good

This is a very bad line. Are you calling

from your mobile?

.
;

Can you hear me clearly?

...to speak on a landline

Are you near to a landline?

Can I call you on a landline?

Do you have a landline?

Im sorry; this is a bad line, where you

are calling from?

, ,
;

I hope you can hear me

I cant catch the middle bit

The line is breaking up

Switch on/turn on your mobile

Your mobile was unreachable;

I didnt want to call at home in case I
wake the children

I think its a bad idea to switch off their

mobiles...

Fiddling with your mobile

( )

I suggest I call you when I am in a good

reception/signal area

( )

Either turn them off or put them in the

silent mode

9.
)
Can you say that again slowly please?

Please speak more slowly

Im afraid I cant hear you very well, the

signal is weak. Can you repeat that (a , .
little slower)?
-
( );
What did you say, I didnt hear you?

, ;

What was that?

I cant hear you, the line is bad

Could you speak a little louder?. Speak

up a little?
;. ;

1. :
I hope that you had an interesting and
enjoyable time and you have taken
home a couple of tips for your work

I would be very interested in discussing .

the idea of.
Were continually looking at ways to
improve.

In the past 3 months I have got in 3

contact with.
.
Things have been rather hectic recently

By coincidence I worked on an
engagement.

We only have a draft program, prepared

very late as unfortunately Alex has
,
been extremely busy and not able to

Alex

participate much

We are highly interested in discussing

possible ways.

This is to let you know that.

Im travelling, so e-mail will work best

in view of the time differential.

, e-mail
.

I hope you are looking forward to the

upcoming course being held on.
.

I havent heard back from.

Ill therefore proceed on the basis.

The time of the year has come round

again, that we should.

,
.

I hope you arrived back in Athens safely

Im just coming back to you to see

whether you wanted to explore this
option.

I would like to give you an update on

where we stand in terms of holding the
necessary meetings between our team
and.

Following the exchange

between Alex and I.

2.

of

e-mails e-mail
Alex .

I hope you are both well

I hope you and your family are well

I hope you are well

 e-mails

Of course I do remember you; we : , were most

impressed with you

3. :

Thank you for an excellent meeting on

Monday

Let me begin by saying that it was a

pleasure meeting you this morning in
order to.
.
It was a great pleasure to see you again
today and.
.
Further to our meeting of earlier today.

Im writing to you as an extension of our

telephone conversation

It was a pleasure to speak to you on the

phone and I would like to renew the
experience in person next week

It was a pleasure speaking with you this

afternoon. In the meantime I hope all is .
well and I look forward to speaking with
you soon

I still appreciate the advice you sent

7
1

It was great speaking with you today

after so long. I was pleased to learn that
you are.

.
.

It was good to speak with you earlier

It has been a pleasure meeting you

during New Years Eve and I really
enjoyed our brief but interesting
conversation

I sincerely hope that you enjoyed the

meeting as much as I did. I have already
made a note of your interest on.and I
will get back to you soon after the
Easter break. Please let me know also,
if there is anything else you might wish
to get involved in. We should speak
soon after the Easter break

.
^
.
.
,

.

It was good to chat yesterday. I hope

that our talk was useful

It was a pleasure speaking with you

earlier this afternoon to discuss your
plans for Greece

It was a pleasure meeting you on Friday

and thank you very much for giving us
the opportunity to present to you our
initial thoughts on.

7
2

 e-mails

. -


.

It was a great pleasure to speak with

you the other day and thankyou for
taking the time to explain your current
financing position and some of the
issues that you are facing.
I promised to revert with a few thoughts
on how we might be able to help you in
addressing your.

Based on our call, I understand the

status of your position is as follows:

,

:

The pleasure was ours and thank you

details and once we go back to

the U.K. we will look into all the

to you over
It was
a pleasure
speaking

the phone
It was a pleasure talking with you
earlier

It was a pleasure to speak to you earlier

today

It was a great pleasure speaking to you

earlier

It was a pleasure to meet you at the

Embassy event yesterday evening

Its been a pleasure to make your

acquaintance

It was good to speak to you just now

for making the time. Thank you very

much as well for sending us your

things we discussed and come back

to you
7
3

.


Id like to say how much I enjoyed our
short conversation

..



()

4 : .

7
4

I have spoken to Tom who is keen to

speak to you at.

Tom ..

You have been suggested as a contact

for.

Ellen suggested getting in touch with

you to see if youre interested in.

-
.

Thank you for making the introduction

and I will keep you posted on the
progress

Ellen remains available as a reference

of course

 e-mails

)
Do you have any suggestion as to whom
I should liaise with?

Let me know with whom within your

team I should liaise with in respect to
this potential project

Who do I have to speak to?

At this stage we would like to know

whether you are the appropriate
person that could help us in gathering
the required information or is there
another person that could help on the
above

At this stage we would like to know who

the most appropriate person within OL
is so that we may contact him regarding
the above

OL

I was hoping to meet up with people

who have their ears close to the ground
to help me get a better feeling for what
banks are experiencing. Is there
somebody you can put me in contact
with at OL?

(
)


.

OL;

9. :

8
9

 e-mails

Would you be able to arrange the

conference call with Alex whenever he
is available?

Alex
;

I suggest that a conference call be held

between you and myself to coordinate ,
our efforts on this review


Were aiming to set up a weekly update
call to keep everyone in the loop on
work progression and general update in
the process

At Johns suggestion I pushed back the

call by 1 hour

()
1

We propose the arrangement of a

conference call in order to discuss and
finalize any pending issues and
comments

conference call

Ill be happy to take a call if you have

any outstanding items that I can help
with. Alternatively lets touch base on .
Wednesday when I am back so that we ( )
can check on progress
,

It may be worth scheduling an event

1 2 : .

9
3

 e-mails

In light of todays call, please.

,
.

In anticipation of our meeting we

thought it useful to put down one or
two points for discussion: first wed like
to have your views on.

,

:
.

.as put forward in the latest version.

. .
Are these in line with your view of the E
current market?
;
Do you have a list of questions that
could be sent to us prior to the
conference?

Please let us have your suggestion as to

what would be more appropriate and if
you know someone we should invite

I would be most grateful, if you kindly

furnish me with some details about the
deal and if you could possibly send me
by mail the proposition made to him

In addition to the information

requested regarding the assets and in
light of the recent commentary
supplied by yourself, is it possible to
provide the following also?

,
;

9
4

Unfortunately, as it stands it is very

unlikely that we will be able to
support on this engagement.
I wanted to give you a heads up
before the weekend so you werent
left wondering. Please feel free to
contact myself or Anna for information

I am sorry its proving difficult to find

support for this

,

.

,
.

30. ,

) pologize

Apologies if you have already been

approached on this

Apologies for not replying earlier, but I ,

was out of office

Apologies for the delay in getting back
to you but things have been rather ,
hectic recently

Apologies, I have been quite busy and ,

travelling lately

Apologies for missing you out from the
initial e-mail
e-mail

95

 e-mails

I do apologize once again for your

interview being delayed, thank you so
much for your cooperation

We are very sorry about this mistake. .

Please accept our apologies

Apologies, I meant to write Wednesday ,

on the e-mail on and not todays date e-mail

I apologise for not having been in

contact before. I have had a family
crisis and in fact have had to delay my
return until the New Year. However, I
am now in a position to reply

.


.
,

I apologize for the technical

inconvenience some of you initially
experienced trying to connect to the
WebEx

WebEx

Im in the US on family business (an

emergency situation) and Im having
trouble getting my telephone messages.
I hope this hasnt caused you any
problems. Please accept my apologies

( )

.

.

96

We apologize for any inconvenience this

may cause

I apologize that this is taking time.

I have been out of the office moving

house, so I apologies for not responding
earlier

My sincerest apologies for taking so long

to come back to you

I was in meetings at the end of last

week, so my apologies if you have had ,
difficulty reaching me. Please feel free
to use my mobile number
.

We wish to apologize for.We normally

pride ourselves on keeping to our
payment dates, but in this case it was
beyond our control since the power
failure lasted too long

Apologies, I have been fighting a bug

which laid me low yesterday

) am sorry

97

,

,

,

 e-mails

Im sorry, I just didnt realize.

, .

Im sorry to mention this.

98

 e-mails

In order to avoid any disruption of

work or adverse rumor within the
market place.

I leave this with you and look

forward to receiving more
information on.

36. e-mail
Were enthusiastic about the prospect
of assisting you on this and are
committed to providing the best team
to demonstrate this

Im really looking forward to working on

the new project

The credentials we have in this area are

first class

If youre serious about going ahead with

this

Be assured that the.will be stated as

confidential

Weve made every possible effort to

accommodate your needs and are still
working hard to smooth out any
difficulties you may be facing

Let me know if I can be of further

assistance

99

 e-mails

I think we should hold a mini meeting to

decide whether to break for lunch or to
carry on

Lets take a 5 minute break and then

start on point No 2, shall we say at
10:15?

2,
10:15;

Take a break? Weve only just started

How far are we from the break?

Were having a break now. Weve got to

come back at 10:00

() .
10:00

Well take a time out

Time to take a break

Could you excuse me for a couple of

minutes?

(agenda)
/
)
I hope youve all seen the agenda.

(, ).

10
0

 e-mails

The agenda for this meeting is as

follows: Basically, there are 3 things on : , 3
the agenda: first a presentation of the :
port by Anna followed by an analysis by
Alex and finally a discussion about
whether we will do it or not
Alex -


Id like to open this meeting by passing
out an agenda, on which youll see () ,
there are 4 items
4

Has everyone got a copy of the agenda?

;
As an item at the very top of our agenda
this year.

What else is on the agenda?

()
.
;

Come top of/(last) on the agenda

/()

Im afraid it has to come last on the

agenda

Well deal with this

through the agenda

issue

midway

Can we proceed with the first point on

the agenda? In fact, there is one main
item to discuss

;
,

101

 e-mails

)
Did you have a good flight?

Yes, very good thank you

, ,

How was your flight?

.a little bumpy and there was a lot of
turbulence
.it was a nice flight, but Im glad to be
here
.it was raining quite hard and to be
honest it seemed very long

;
.
.
,
.

Was it a good flight today?

No, it wasnt actually

Was the flight on time?

.yes, it was on time

.,

How long does it take from London? -3,

5 hours

? -3,5

It is 3, 5h each way, so the round trip

takes 7 hours

3,5 ,
7

Sorry, Im late. My plane was delayed.

, .
.

Sorry, Im a little early

Did you check Virgin?

Virgin;

10
2

The opinion of the majority of the men

in the team was that we would rather
exclude our spouses from this dinner
arrangement since some of us feel
awkward, or shall I rather put it better
off without them, when it comes to
consuming quantities above the
acceptable limit of alcoholic beverages

,

,
,

,

However the best part is that I am

responsible for organizing all the
Getaway events or Celebration dinner
of the team

,
()

9.
That would be very nice

Id like that

Thank you very much

That would be a pleasure

Thats very kind of you; Id like that

very much

Great. That sounds like an excellent

idea

That would be great. I look forward to

it

10
3

Ok, I get through around 10

1 Ok, 10

Thank you that would be very

interesting

10.
)
Please accept my apologies.

Thats a splendid idea, but now that I

think of it.

I wish I could, but.

, .

Im so sorry to have to say no but.

, .

I really appreciate the offer but.

,
.

Thats very nice of you to ask but.

, .

That would be very nice but

unfortunately.

,
.

Id love to but:
.Ive got to run
.Im busy all day
.Ill be away tomorrow
.Ive made other plans
.Im rather tired
.I have a lot of/some work to do
.I have an appointment this evening

.Im afraid I have an appointment

.I have to leave early in the morning
.I already have three appointments
tomorrow
.Ive made prior arrangements .Im
very busy Saturday morning

10
4

.my diary was blocked out .something

has just come up .Im afraid I cant.
Another time perhaps
.Ill be at home with my family
.Im tied up right now .there is an
important prior commitment that I
booked yesterday; I cant get out of it
, :
. .
.
.
. .
/ .
.
.

.
.
.
.
. .

. -

.
. -
.
()

Were going to have to decline your

kind invitation

.and feel free to decline if you are too

busy which I can understand in that
case

.
,

10
5

1.

Hello everyone. Good morning ladies

and gentlemen

Good morning everyone. My talk today .

is about changes in.
.

Let me begin by saying.

Id like to start off by saying that.

Im going to talk to you briefly.

By way of introduction.

We can talk on the sequence of events

Lets kick off this session by introducing ( )
ourselves, shall we?

, ;
OL have given me a warm welcome

OL

Id like to take you through our thinking

and tactics

As time is precious I will focus on.

106

2.
My talk will be in 4 parts.

4 .

Im going to divide.

().

Ive divided my talk into two parts.

First, the current situation, how things
are now, and second how long it will
take to implement the changes

()
.
,
,

My main objective is to describe in

detail the development of the idea

In the first part.then in the second

part. and finally.

.
. .

This morning I want to explain further

the issues of concern

()

Im going to talk about the new IT

system, first Ill describe the current
situation, then Ill explain why we have
to change this system and finally Ill
describe the final arrangements

10
7

,

,

5 minutes before we get to hear.

5 .

It will give us the opportunity to

smooth the way to the next part

7. Slides

108

In reading the slides we noted.

slides .

Skip over the first slide

slide

Ill come back to those

Write that up

Dont look past the first page

The slide put forward

slide

The quality of the picture is not good

Ill just get them up on the screen and

then we can go through it point by
point

Go back to the slide

slide

Flip it around

( )

Can you hold it?

Can we move to?.

;.

Is going to be coming up soon

I put another slide up.

slide.

Ive got a slide which is coming up now

slide

If you turn the page.

.the positive aspects and they are

many
.the whole package
.the big picture
.the individual areas of difficulty
that were resolved
.the dynamic of the new scheme

.
.
.

.

6.

10
9

Ill offer them a 10% discount but

theyre likely to ask for more because
they are sometimes very tough in
negotiations

10%,

,

Youve got until tomorrow to.

The first thing we have on our list is

sales discounts. Alex is asking for 12%.
How do you feel about this? Well,
suppose we paid with the discounts
youre offering, would you be prepared
to give us a better delivery date if we
place an order right now?

- .
Alex 12%.
;
,

(
),

I suggest going through the rest and

then if were happy we can still put
together a counter offer

()
()

Alex, I could let that one pass

Alex,

If you say you have got it, youve got it ,

This in turn.

To come off the point

()

Youve got a choice

Thats not much to ask for

We have a long way to go before we talk ()

about that

I guess thats acceptable. However if.

. .

Lets just make sure we agree, thats an interesting possibility. Can we come ,
back to you on that?
. ;
We cant answer that one straight away

110

I didnt capture all

We havent touched upon that yet

Were just getting on with it

Is more involved?

I dont see the point of.

This is what its all about

8. :
If you are serious about going ahead
with this.

How should they go about it?

Have you had a chance to think about

it?

It would be useful to hear how you plan

to move matters on.

Let us know your views in that respect

That was your concern?

Who would bear most of the burden?

Have a view of what is likely to happen

Lets see if I got this straight

Well need a thorough survey

Are these things effective?

How much leverage have you?

Have you agreed how to split the.

TO.

33
1

This may prevent further deterioration

of the situation

A small incident could tip us further
into a full-blown crisis

()

The meeting was called to consider

alternative corporate schemes

The presentation was very successful

with a lively discussion and plenty of
questions at the end. We have received
excellent feedback

11.
We can offer a discount but only if you
pay in cash

Lets settle our disagreements before

progressing any further

()

Can we compromise here?

We have to give some ground

Well give a 0.1% increase as long as its

part of a two year agreement

0.1%

Its not ideal, but I think we could do it

34
6

.and settled for 3 months

. () 3

Lets assume were going that way

I concede that to you.

Make minor concessions to.

We need to come up with some way to

let them get something


You are best placed to judge

12.
I agree.

I agree entirely

I see your point

()

Wed accept that. Thats seems

acceptable

Ill go along with that

Im all in favor of that

I couldnt agree more

I see what you mean, but.

, .

34
7

Z1 .
excel
We received a model underpinning the
business plan.

The model will be helpful to the

process as its well constructed

The detailed financial model

underpinning the business plan was
sent to us

The model that underpins the numbers

in the business plan has been
constructed in a way that will enable a
range of scenarios to be evaluated
relatively quickly

An indicative structure on the model

I set out an indicative layout of. That
may be helpful

Should come after this

This isnt incorrect

Match the comments with.

Doesnt seem to fit anywhere else

Leave it blank. Leave it in

34
8

We havent got that column in

I gathered the list from Alex and

merged it with our previous one

Alex

I have to open it up (a file)

( )

Z3.
To go up/down

To level off/stabilize

To climb slightly/decline steadilydecline a little

/
-

To improve/deteriorate

To get better/worse

An upturn/downturn

To recover

To rise/fall-drop

To stay the same/fluctuate

To reach a peak/a low point

To reach a maximum/to hit bottom

/
()

37
5

Z5 : .
_______________________________
Maybe Im thick, but I found this largely
incomprehensible and therefore of
little use to anyone

It merely states parameters of the

market rather than providing any
analytical insight into what was driving
the market and why

Is very text heavy and difficult to

digest, please reconsider

It seems its all too easy for someone

who is good with figures to create a
completely misleading impression

Those loans are deteriorating with

shocking speed

There are numerous considerations on

this plan which leaves us with a certain ,
skepticism with regard to the ability of
OL to rebound
OL
OL is lagging in LLU

OL LLU

It leads to misunderstanding

They havent been behaving very

intelligently

39
1

I've taken a look and made necessary

corrections

Whatever routes are taken, this could

take a generation to work its way
through

This will be tenable so long as.

If either of these conditions fail.

Its a bit confusing

Z6. :
.is this sustainable?

. ;

.a page which explains in simple terms .

Do you know what case it applies to, or ,

its purpose?
;
Do you reckon we have got the budget budget
for it? Because I dont
?
It is very useful to know what the extra
costs involved are likely to be.
Sometimes you may get some bad
shocks/nasty surprises

,
.

/

We need an overall view

How can they get more benefit?

406

How much value do they attribute to

being?.

Everything has a price with you

Think of a random number

In general, how long does a project

have to run before it can break even?

,

;

At what point will you integrate that?

You should pursue all angles as

aggressively as you would if you wanted
to win

()
()
,

Whats the bottom line?

);

How did you come about these

numbers?

Is there any distinction between?.

;.

Have they denied that?

How do the costs break down?

Please advise if your numbers differ

materially from that

How do you plan to cut costs by 5% next 5%

year?
;

40
7

H.
Our bid was unsuccessful

When you dont land a contract you

lose money and time

Thats important. How do you go about .

assessing the value? Its very simple; we () ;
itemize all the work we have to do and ,
then we start calculating the costs


Theyve got legitimate reasons for.

We pitched for and lost

.they are formulating a team to bid for .

the project below and would like to
team up with OL. Do let me know if this OL.
is of interest and I will be glad to set up
a meeting at your colleagues earliest
convenience

We expect to win one seventh of the

contracts we bid for, what about
yourself?

1/7

, ;

Id very keen to know which companies

are on the shortlist

Put in a bid

44
2

. -

44
6

Go along

Go past the.

Continue towards.

Continue for 3 blocks

As far as.

Cross north.

Turn right into.

Take the 1st turning on the left

Turn right at the stop light

Near P but rather far from T

P
T

Its on the corner of.

Its in Bond Street, at 22 Bond St

Bond Street, 22

A cinema opposite and a bank next to it

'

Is dead ahead

Ill give you directions

On the left hand side

Go past the Pentagon

.
If the computer crashes, turn
everything off and start again
A website works like a living brochure

computer ,

website

Complaints will soon pop up here

To plug in numbers

( )

I was able to look at different options in

less than an hour

Tick off the flag indicating that this is

OL

OL

E-mail is flowing nicely now

e-mail

You log in

Im checking out web sites

web sites

You wont get spam

spam

Log in and check at the new features

If I pick on.

Underneath

You can literally go into

1.

45
0

()

Wishing you all a happy Christmas and

all the very best in the New Year

We wish you Merry Christmas and a
happy New Year to you and your families

To send my greeting belatedly

I wish you a belated Merry Christmas

He wished the best of luck

I look forward to Christmas

Happy Name Day and I hope you had a ( )

Merry Christmas

Christmas in London is preferable; they

take more care in the decoration of the
streets

I hope you are able to spend some (

quality time with family and friends )
over the holiday period and want to
wish you a Very Merry Christmas and all
the best in the New Year

Hope you have a good Christmas and

New Year

451

'

Thank you very much for your wishes

and I cordially wish you Merry
Christmas and a Happy New Year

()

'

Thank you so much for your ecard and

the good wishes. In turn, I would like to
wish you every good fortune, health
and prosperity in 2012 and, of course,
my very best wishes for your name day

()

. ,
,
2012

2.
Firstly Happy New Year and all the best
for.
.
Happy New year to each of you

Have a happy and healthy New Year

Best wishes from the accounting dpt for

a pleasant transition into the New Year

Can I wish you a belated Happy New

Year, as I have not had the opportunity '
to say it before?
;

45
2

5.
Anna and I were deeply saddened to
learn of your great loss

I tried to reach you twice to express my 2

sincere condolences for your mother


When you lose a loved one.

Many thanks for attending the funeral

and for your support during this
difficult time

Please accept our most sincere

condolences on behalf of.

We are very sorry to hear of the loss of

your mother. We had the privilege of
knowing and working with Maria for
many years. I must admit her friendly
presence and her kind manners will be
sadly missed

.


.

My condolences for the death of your

mother

I would like to extend the deep

sympathy of all of us at OL

()

OL

Do call me if I can be of any help

.
46
3

No gain without pain

God did not put us on this earth to do

nothing

The nail that sticks up gets hammer

down

Memories are too fallible to let things

slide

What if you were given 3 wishes by a

genie what would you wish for?

3
;

Is whiter than white so far as corporate

government is concerned

Good times never last forever

Everyones running around trying to put -

out fires

No one has a license to live forever

Enter the snake into this Eden

()

I crossed the fence and defected

We can laugh now but in 20 years

someone will be laughing at us

20

464

- .

_______________________________________

49
2

Ill give you the highlights

Are you sitting?

Are you seated?

I suggest you sit down

You might want to sit before I tell you

this

Its not a science

Maybe Im repeating myself

In effect.

No one in their right mind

To take an extreme

Have my hands cut off

'

Other than this

Who is it for?

I thought you had gone to.

Do you fancy doing that?

I bumped into you

( )

Ive got a lot of stress lately

'

. /
Immunity from prosecution expires on.

This is critical because hell warn you

about what to look out for before
signing a contract

Advice on how to identify suitable

partners

In the hands of the lawyer

Dont dare void his contract and throw

him off the team because they would be
worse off without him
,

51
4

To speak out publicly and take a

position you have to engage lawyer

If youre innocent go on the offensive

and dont apologize if you didnt do
anything wrong

Is whether theres actual culpability or

if they are victims.

12 drivers brought a case against one of

our subsidiaries

12

A new law amending the Law 111, has

recently been enacted

111

I would need a specific non- circumvent

agreement signing before I release any
details

()

Is always presumed to be guilty

A line that can get surprisingly fine

Though Tom crossed the line, lawyers

disagreed about where that line is

515

Tom ()
,

Youre trapped between serving the

best interests of. and the legal
requirement not to lie

We ought to check his references first

I would do some background research

into.

() .

Im afraid this is a binding contract;

unfortunately we cant back out of it
now

A new law has come into effect

To set the terms and conditions of my

participation

Ive been reading recently that Bulgaria

is likely to overtake us as the cheapest
producer for clothes

We are facing some strong headwinds;

competition is heating up
( ):

We are not at much risk from
competition

As you know in this industry the

misdeeds of one company can tarnish
all its competitors and the whole
industry

,

()

Seems to be in competition in terms of

computer use

Can you tell how OL is reacting to this

competition from abroad?

OL
;

IT will put us ahead of the competition

If we had been more successful

breaking into the Balkan market, we
would have made record profits last
year
Put them ahead of the competition

52
3

5.

53
2

If your business is experiencing rapid

growth.

Its going to keep you in business

To go quietly about your business

Confusion reigns at OL

OL

Runs a company specializing in.

If OL wants to survive it has to become

more competitive

OL

Theyre planning to wind down their

operation in.

Our client, products, processes have

evolved, out of all recognition if you
compare them just 2 years ago

, , ,
(),
2

We make a strong promise to the market

that people will receive the quality they
deserve

()

Nowhere near the efficiency have we

achieved

Growing at rates that would be the envy

of.

We primarily need to demonstrate

commercial experience

 marketing

We focus on service as opposed to price

Google has been around 10 years. Its
not an accident

Google 10 .
()

Perhaps an area we might get into in

the future

Im proud to admit that we were among

the pioneers and this has really
rocketed now

Our company has been in existence for

more than a century, during that time
we have experienced major changes in
almost all areas, however the last two
years our core business is slowing

,
()
,
2

6. /
The last semester the industry went
through a period of momentous change
thats why we couldnt.

I think youre exaggerating

magazines importance

the

As we lag the competition in this area

we couldnt.

,
.

53
3

If we hadnt run such a disastrous campaign we might have met our sales ,
targets

There was a big slowdown in the
demand

With the cut-throat market we are in.

There was a totally unexpected shift in

fashion

Although our competitors growing at
rates.

We dont exactly run to catch up with

demand

What gives a competitive edge in our
industry? We just dont have it
;

Every market we want, is catered for

The consequent increase in disposable

income has brought about a shift in
flavor/taste which couldnt be
predicted

,
,

Due to the credit crunch, cancelations ,

outnumber the new orders

53
4