This error message can appear if the document you are attempting to open is corr

upt. It is possible to recover a corrupt file or its content by using either the
Recover Text converter (may require installation) or the Open and Repair featur
e.
The Open and Repair feature is available from the Open dialog. To open and attem
pt a repair, click the File tab, click Open, and then navigate to the damaged fi
le and click it once. Instead of clicking the Open button at the bottom right of
the dialog box, click the down arrow to the right of the button and select Open
and Repair from the menu. If the file can be recovered, it will open and appear
in the document work area.
The Recover Text converter, if installed, is available from the Open dialog and
appears in the Files of type drop down list. It appears in the drop-down list as
Recover Text from Any File (*.*).
For more information, see Microsoft Knowledge Base article 918429.