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MEDICAL OUTSOURCING MARKET

ANALYSIS (2015 2020)

By Services (Payer, Provider, Pharmaceutical, Pathology, Information


Technology); By End Users (Hospitals, Pharma Laboratories, Clinics) Forecast (2015 2020)

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TABLE OF CONTENTS
1. Medical Outsourcing- Market Overview
2. Executive Summary
3. Medical Outsourcing - Market Landscape
3.1 Market Share Analysis
3.2 Comparative Analysis
3.2.1 Product Benchmarking
3.2.2 Patent Analysis
3.2.3 Top 5 Financials Analysis
4. Medical Outsourcing - Market Forces
4.1 Market Drivers
4.2 Market Constraints
4.3 Market Challenges
4.4 Attractiveness of the Industry
4.4.1 Power of Suppliers
4.4.2 Power of Customers
4.4.3 Threat of New entrants
4.4.4 Threat of Substitution
4.4.5 Degree of Competition
5. Medical Outsourcing Strategic Analysis
5.1 Value Chain Analysis
5.2 Opportunities Analysis
5.3 Product lifecycle
5.4 Pricing Analysis
6. Medical Outsourcing Market- By Services
6.1 Payer
6.1.1 Transactional Services
6.1.1.1 Claims Processing
6.1.1.2 Transaction Processing

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6.1.1.3 Mailroom
6.1.2 Customer Care
6.1.2.1 Plan Administration
6.1.2.2 Call Centre
6.1.2.3 Contact Technology Services
6.1.3 Communication and Marketing Services
6.1.3.1 Member Recruitment
6.1.3.2 Communications Design and Consulting
6.1.4 Cost Avoidance, Audit and Payment Recovery
6.1.4.1 Third-Party Liability
6.1.4.2 Litigation Services
6.2 Provider
6.2.1 Medical Billing
6.2.2 Medical Coding
6.2.3 Medical Transcriptions
6.2.4 Finance and Account
6.2.5 Improved process tracking and reporting
6.2.6 Pricing maintenance and configuration
6.3 Pharmaceutical
6.3.1 CRO Market
6.3.1.1 Lead identification & Lead optimization Phase
6.3.1.2 Biopharmaceutical Development
6.3.1.3 Biologic Assay Development
6.3.1.4 Pre-clinical phase
6.3.1.5 Clinical Research
6.3.1.5.1 Phase 1 clinical phase
6.3.1.5.2 Phase 2 clinical phase
6.3.1.5.3 Phase 3 clinical phase
6.3.1.5.4 Phase 4 clinical phase

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6.3.1.6 Clinical Trials Management


6.3.1.7 Pharmacovigilance
6.3.2 Contract Manufacturing Organization
6.3.2.1 API Manufacturing
6.3.2.2 Formulation Development
6.3.2.3 Stability Studies
6.3.2.4 Method Development
6.3.2.5 Packaging
6.3.3 Data Management Services and Biostatistics
6.3.4 Non-Clinical Services
6.3.4.1 Medical Writing
6.3.4.2 Regulatory Compliance
6.3.4.3 Sales and Marketing
6.3.4.4 SCM and Logistics
6.4 Information Technology
6.4.1 IT Organizational Management
6.4.2 Infrastructure Technology Outsourcing
6.4.3 Data integration tools
6.4.4 Quality, safety and compliance solutions
6.5 Pathology
6.5.1 Transcription services
6.5.2 Testing protocols
6.5.3 Resource management
7. Medical Outsourcing Market, By End Users
7.1 Pharmaceutical Industries
7.2 Pharmaceutical Laboratories
7.3 Hospitals
7.4 Clinics
7.5 Research Institutes

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8. Medical Outsourcing Market -Geographic Analysis


8.1 U.S.
8.2 Europe
8.3 APAC
8.4 RoW
9. Market Entropy
9.1 Mergers & Acquisitions
9.2 Agreements, Partnerships, Collaborations, and Joint Ventures
10. Company Profiles
10.1 Accenture
10.2 Medusind
10.3 GeBBS
10.4 Genpact
10.5 Inventive
10.6 Cognizant Technology Solutions Corporation
10.7 Lonza
10.8 Catalent
10.9 Boehringer Ingelheim
10.10 DSM Pharma
10.11 Quintiles
10.12 Charles Rivers Laboratories
10.13 Newmark Grubb Knight Frank
10.14 Igate Patni
10.15 Inventive Health Inc.
11. Appendix
11.1 Abbreviations
11.2 Sources
11.3 Research Methodology
11.4 Bibliography

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11.5 Compilation of Expert Insights


11.6 Disclaimer

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KEY INSIGHTS
U.S. is largest source of healthcare outsourcing followed by Europe.
Rapid growth has been viewed in the global healthcare information technology outsourcing
market and it is expected to increase at a 13.1% CAGR from 2014 to 2020.
Advancements and innovation in healthcare information technology and regulatory changes are
major factors that led to the development of healthcare outsourcing market.
According to an estimate approximately 70% of US healthcare companies outsource their work
to external providers. A number of reasons responsible are shortage of qualified and technical
staff, rising cost of healthcare, compliance of strict set of rules and regulations. Most commonly
outsourced services are claims processing, medical billing, medical coding, medical transcription,
radiology reporting, and clinical outsourcing.
Due to the implementation of various reforms like the American Recovery and Reinvestment
Act of 2009 and the Health Information Technology for Economic and Clinical Health Act
(HITECH) as well as the conversion from the ICD-9 coding system to the ICD-10 has led to
increased growth trend.
Different South Asian countries such as Philippines, Indonesia, Malaysia, Singapore & Thailand
are attractive destinations for outsourcing markets. They are emerging markets which are
drawing considerable attention of large service providers into the region.

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RESEARCH METHODOLOGY
The quantitative and qualitative data collected for the Global Medical Outsourcing Market report is
from a combination of secondary and primary sources. Research interviews were conducted with
senior executives and/or managers of leading manufacturers & assembly companies. These Key
Opinion Leaders (KOLs) were then provided a questionnaire to gather quantitative and qualitative
inputs on their operations, performance, strategies and views on the overall market, including key
developments and technology trends. Data from interviews is consolidated, checked for consistency
and accuracy, and the final market numbers are again validated by experts. The global market was
split by products, services and geography based on different factors like primary and secondary
sources, understanding of the number of companies operating in each segment and also KOL
insights.
We have used various secondary sources such as directories, articles, white papers, newsletters,
annual reports and paid databases such as OneSource, Hoovers and Factiva to identify and collect
information for extensive technical and commercial study of the Medical Outsourcing market.
The key players in the market and its value chain were identified through secondary research and
their market opinions were also gathered in a similar way through telephonic interviews and
questionnaires. We have also studied the annual reports of these top market players. Interviews with
key opinion leaders such as directors, managers, marketing personnel were used extensively in
understanding the need and emergence of Medical Outsourcing market.

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THE ARC ADVANTAGE


An analytical model lies at the core of our process, ensuring logical consistency throughout
our research. We complement the model with secondary data and interviews with industry
experts to reflect the latest trends. With our final expert validation, we provide you with
only the most accurate and actionable intelligence.

THE ARC PROCESS


Analytical
Method
1. Granular
breakdown of
drivers into
factors
2. Validate all
factors in terms
of their present
impact on the
market
3. Assign weights
to these factors in
terms of their
relevance and
impact on the
market
4. Build the
Analytical Model
ANALYTICAL MODEL

Base Method

1. Get a topdown estimate of


the market
2. Follow it up
with a bottom-up
estimate of the
market
3. Check
forconsistency
and new growth
factors that are
relevant over the
next 10 Years

4. Build the Base


model
BASE MODEL

Consolidation
Method
1. Granular
breakdown of
drivers into
factors
2. Validate all
factors in terms
of their present
impact on the
market.
3. Assign weights
to these factors in
terms of their
relevance and
impact on the
market.
4. Build the
Consolidated
Model

Delphi
Verification
1. Verify the
findings of the
model with
experts from
across the value
chain
2. Verify the
findings with
players across
small and large
enterprises
3. Tweak the
model and add
new factors
4. Finalize the
ARC Model

CONSOLIDATED MODEL

ARC MODEL

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