ASQC Quality Engineer Certification | Introduction by David C. Leaman, EDUCATION DIRECTOR ‘The October 1872 issue of Quality Progress was largely devoted to the certiied quality enginoor {CQE) program and became known as the “certification issue of QP." In addition to covering the historical development and current growth of the program, the first reprinted examination appeared in Its entirety to enable readers to better prepare for future exams. Ag stated then, It was the new policy of the Society's Education and Training Institute to publish examinations periodically to form a pool of computerized Questions for exam development and, hopefully, publication of a handbook of several thousand questions trom which current exams would be developed While the hoped for handbook is not yet possible, we are pleased to offer, in this issue, another complete reprint of a recent xamination in'its entirely to assist individuals and retresher course instructors in better preparing for future examinations, ‘and to add to the “poo!” bringing us a step closer to the published handbook. Those studying to retake a portion(s) of the exam next December will want to know that ‘this exam was. given in December 1973 and, as the correct answers are clearly identified, may wish to discuss derivations with thelr instructors, ‘An updated bibliography appears ere along with the names and affiliations of succesetul candidates from the June 1974 exam Which set new records in examinees (702) and exam sites (71) Correlated with tne \remendous growth of these programs has ‘been the increasing number of employers who utilize ASAC Certification in their personnel practices, with many now requiring Centitication for employment or promotion. Its Roped that continued publication of past examinations will be of particular assistance to those remote from section sponsored preparatory courses. As we have more experience with the certified reliability. engineer (CRE) and certified quality technician programs, similar publications should be possible. Recent developments [As this issue is also planned to become @ certification issue, it |s_important. that we reiterate previously announced. steps. in ASQC's constant endeavor to upgrade the certification programs land safeguard their integrity. & major step has been the newly established. Certification Committee chalred. by Dr. Max Kstrachan and reporting directly to ASC. Vice President: Education and Development Dana M. Cound. This will allow fulltime administration of these programs and take additional precautions to separate educational activities from caniieation Yo minimize any conflict of interest New proctor requirements are being developed, as well as a position or white paper on overall Society certification policy. GGE exam prerequisites have been placed in commonality with the CRE program, with the same experience waiver for valid ‘education established for both Tn addition, the examination committee is putting the finishing touenes on the maintenance of certification program approved by essere ASC 10/74258 20 Quaity Progress: October 1974 Examination the Society Board of Directors last May. Finaly, the first pilot un has been ‘completed with an applications portion containing certain weighted scores for more difficult questions. The Computer results of this project are now being analyzed to ‘etarmine tne value of this approach to better evaluation of the fexaminee's ability to apply the principles mastered. ‘The correct answers in the following are preceded by a black arrow and except for grammatical corrections sre. exactly 3s fiven in the original exam. There is, of course. no guarantee thet {ny of these will appear as shown In future exams. Howover, itis hoped that this. second exam printing will enrich. future ‘examinations and provide a more equitable and valid certification rogram for the quality engineer. ETI Exam Bibliography BOOKS COVERING MORE THAN ONE SUBJECT AREA ON THE ‘QUALITY ENGINEERING CERTIFICATION EXAMINATION 1. Dixon, Wad. and Massey, F.J., Introduction to Statistical Analysis, 3rd ed., McGraw-Hill Book Co.,Inc., New York, 1988, 2, Duncan, A.J. Quality Controf and Industral Statistics, 3 e6., Richard 0. Irwin, Inc., Homewood, Il, 1965. 3. Feigenbaum, A.V., Total duality Control, McGraw-Hill Book Gon, Inc., New York, 1961 4. Hansen, "BLL. Quality Control: Theory and Applications, Prontice-Hall ine., Englewood Clitfs, N.J., 1965. 5. duran, J.M.,Qualily Contro! Handbook, 3rd ed., McGraw-Hill Book'Co., Inc., New York, 1974. 6. duran, “dM. and” Gryna, FM. Jr, Quality Planning land Analysis, McGraw-Hill Book Co., Ine, New York. 1970 7. Ostle, 8., Statistics in Research, 2nd ed., iowa State Unive. sity Press, Ames, lowa, 1963. REFERENCES MORE SPECIALIZED TO THE SUBJECT AREA 1. Fundamental Concepts of Probability and Statistics, Statistical Guality Control, and Experimental Design. ‘A, Fundamental Concepts of Probability and Statistics 1. Freund, J.€., Modern Elementary Statistics, 3rd ed., Prentice Hall Inc., Englewood Clits, Nea, 1987. 2, Lindgren, B.W. and McElrath, G.W., Introduction to Proba- bilitiy and Statistics, 3rd ed., Tre MacMillan Co., New Yor 11069, 3. Rickmers, A.D. and Todd, H.N., Statistics, Am Introduction, McGraw-Hill Book Co, Inc., New York, 1967 4. Spiegel, M.R., Statistics, McGraw-Hill Book Co. Yorks 1967. Inc, New B, Statistical Quality Control 1, ASQCStd. A1-1971 (ANSI Std. 21.5-1971), “Definitions, Sym bois, Formulas and Tables for Control Charts.” pat of anlicat hice ba is wy, 1 |. Reliability and Maintainabi ‘ASQC publication (1972) also including ASOC Std. A2-1971 (ANSI Std. 21.6-1971), “Definitions ana Symbols for Accept- ance Sampling by Attributes;” and ASQC Std. A3-1971 (ANSI Sta. Z1-7-1971), "Glossary of General Terms Used in Quality Control." Burr, LW. Engineering Statistics and Quality Control, MeGraw-Hill Book Co., Inc., New York, 1953. Dodge, H.F. and Romig, H.G., Sampling Inspection Tables, Single and Double Sampling, 2nd ed., vohn Wiley & Sons. 989, Enrick, N.L. ang Mottley. H.€. teol," Bnd ed., ASQC, 1967, ‘Manufacturing Quality Con- Grant, 'E.L. and Leavenworth, A.S., Statistical Quality Control, ath ed., McGraw-Hill Book Co,, Inc., New York, 1972. State University of lowa Section, ASC, Training Manual,” 2nd ed. 1965, US. Department ‘of Deianse, MIL-STD-105D, “Sampling Procedures and Tables for Inspection by Attributes,” Govern= ment Printing Office, Washington, D.C., April 28, 1963, U'S. Department of Defense MIL-STO-4i8, "Sampling Proce- dures and Tables for Inspection by Variables,” Government Printing Office, Washington, 0.C., June 11, 1987. “Quality Control C. Experimental Design Davies, O.L., Design ang Analysis of industrial Experiments, 2nd ed, Hater Publishing Co., New York, 1956, Enrick, N.L. and Mottley, H.E., “Manufacturing Improvement Through Experimentation,” ASC, 1968. Fisher, R.A.. The Design of Experiments, Hafner Publishing Co., New York, 1954 Hicks, C.R., Fundamental Concepts in the Design of Ex- periments, Zod ed., Holt, Rinehart and Winston, New York, 1973. | Quality Planning and Management ASC, “Procurement Quality Control,” Handbook of Recom- mended Practices, 1969, ASQC, “Quality Costs—What and How,” 2nd ed., Workbook, 1971 Enrick, N.L. ang Mottley, H.E: ‘wol,” 3nd €0., ASC, 1967, ETLASQC, “Quality Control and Reliability Management,” Training Manual, 1969, JJuran, .M., Managerial Breakthrough, McGraw-Hill Book Con tnc., Now York, 1964 ASQC Sid. C-1 (ANSI Std. 21.8-1971), “Specification of Gen- feral Requirements for @ Quality Progam,” 1871 ‘Manufacturing Quality Con- ty ARINC Research Corp. (Wm. H. Von Alven, ed.), Reliability Engineering, Prentice-Hall, Inc., Englewood Cifs, Nui ‘004, Bazovsky, |.. Reliability Theory and Practice, Prentice-Hall, Englewood Cliffs, N.J., 1961 Calabro, S.R., Reliability Principles and Practices, McGraw- Hill Book Co.) Inc., New York, 1962. Enrick, N.L., Qually Control and Reliability, th e., The In- ustrial Press, New York, 1966, ETI-ASQG, "Guality Control and Reliability Management, Training Manual, 1969. ETI-ASGC, “Reliability Engineering," Training Manual, 1968. Goldman, A.S. and Slattery, T-8.,, Maintainability: A’ Major Element of System Effectiveness, John Wiley & Sons, Inc. (2nd printing, June 1987), reson, W.Grant {ed.), Reliability Handbook, McGraw-Hill Book Go., Inc., 1966, Lloyd, O.K. and Lipow, M., Reliability and Management, Methods and Mathematics, Prentice-Hall, Englewood Clifs, “he, 1982. Plecischka, €., Principles of Reliability, Englewood Cliffs, Na, 1963. "Reliability Training Text,” 2nd ed. Quality Control and Institute of Radio Engin Prentice-Hall, ‘American Society for rs, 1963, Quality Cost Analysis ASC, “Quality Costs—What and How,” 2nd ed., Workbook, sori li 2. ASQC Transactions, 22nd and 29rd Annual Technical Confer fences, 1968 and 1969, 3. Information-Special Report, “How QC Can Boost Perform: ance and Cut Costs,” Prentice-Hall, Englewood Cliffs, N.J V, Metrology, Inspection and Testing 1. Busch, T., Fundementals of Dimensional Metrology, Wilkie Brothers Foundation, Delmar Publishers, Ine. 2nd eds, Albany, N.Y. 196. 2. Convair Division, General Dynamics Corp., Plt Series of Training Handbooks, San Diego, Cail. 3. Kennedy, C.W., Inspection and Gaging, 2nd od., The Indus trial Press, New York, 1951 4. Manufacturers’ IheralUre (Federal Products, Brown & Sharpe, Starratt, etc). 5. Michelon, L-C., Industrial Inspection Methods, revised edition, Harper & Flow, New York, 1980. 6. ASTM, Basie Principles of Sensory Evaluation,” STP 483, 1968. 7. ASTM, ‘Manual on Sensory Testing Methods,” STP 434, 1968. 8. Stout, Melville 8., Basic Electrical Moasurements, 2nd ed., Prentice-Hall, Inc., Englewood Cliffs, N.J., 1960 9. Turner, ALP", Basic Electronic Test Procedures, Rinehart and Winston, New York, 1968, 10. Lamble, J-H., Principles and Practice of Nondestructive Test- ing. McGraw-Hill Book Co., Ine.. New York, 1963, 11, MICHDBK-S2, “Evaluation "of Contractors Calibration Systoms” (MiL-D-48662), U.S. Government Printing Office, Washington, D.C. Hott, VI. Data Collection, Analysis and Reporting 1, ASQG, “Quality Costs—What and How.” 2nd od., Workbook, 1971 2, Awad, E.M,, Business Date Processing, 2nd ed., Prentice Hal, inc’, Englewood Cliffs, NJ, 1968. 3. Data Prodessing Management Association, Automatic Data Processing: Principles and Procedures, Prentice-Hall, Inc., Englewood Cliffs, NJ, 1966 Davis, Gordon 8, Iniroduetion to Electronic Computer, 2nd 4., McGraw-Hill Book Co., Inc,, New York, 1971 Ellict, "C0. and Wasley, A.S., Business "Information Processing Systems, Richard D. Irvin, Homewood, II. 1965. 6. Fround, die. and Williams, F-S., Modern Business Statistics, Prentice-Hall, Inc., Englewood Cliffs, N.J.. 1965, pp. 338- 473. 7. Martin, E.W., Electronics Data Processing: An Introduction, Tevised edition, Richard D. inwin, Ine., Homewood, ., 1965, Vil. Quality Auditing 1, Ogden, J-E., "Product Quality Audit," Booklet x7-2776/201 ‘Autonetics Division, Rockwell international Corp., Anaheim. Cali 2 Johnson, L.M.. Quality Assurance Program Evaluation, Stockton-Doty Trade Press, Ine., Whittier, Calif, 1970. 3. MICHDBK-S0, "Evaluations of Contractors Guality Pro- grams” (MIL-0-9858), 4, MICHDBK51, "Evaluations of System” (WIL1-45208). 5. ASC. “Procurement Guallty Control," Handbook of Recom- mended Practices, 1969, 8. Convair Division, General Dynamics Corp., PI3 Series of Training Handbooks, San Diego, Call. Contractors Inspection VII, Motivation and Human Factors 1. Angyris, C., Personality and Organization, Harper & Row, ‘ger, 2. Harris, D-H. and Chaney, F.B., Human Factors in Quality ‘Assurance, John Wiley &'Sons, inc., New York, 1969. 3. Hersborg, F., Work and the Nature of Man, World Publishing Co., 1988. Maslow, A., “A Theory of Human Motivation,” Psychological Review, Voi, 50, pp. 370-396. 5, McGregor, D., Human Side of the Enterprise, McGraw-Hill Book Co.” Inc., New York, 1960 ‘Quality Motivation Workbook,” ASQC. 1967. Tiffin, Joseph and McCormick, E-J., Industrial Psychology, Sth ed., Prentice-Hall, Englewood Cilffs, N.J., 1965, ‘uetity Progress: October 1974 21PRINCIPLES In acceptance sampling, the probability Undesirabie Tot is tne same as (or may Be c Stone 2 baa? 5: Age 2: tipo inen Inrodveln the manuf : en Inducing @ new product to the manufacturing phase btiine product’ life, the most important justification for a Process capability siudy—alter a pict un Yor stability, but Suring @ controlad preproduction operation 1a J Weil prove design feasibly 2 itll Bstaplish machine capability 3. Ill provide manufacturing engineering with the basis for'a prevontive maintenance schedule 4. IttPaetermine the degree of conformance of the tools, materials, and operators with design specifications, and Sconomic yleld requirements 5, fone of these ‘The primary reason for evaluating and maintaining su \elishce over & suppers Guay program ite 1""pertorm product inapectlon at Source 2. Bliminate incoming inspection costs 5. Improve numan "and ustomer relations and. motivate SUppiiers'in improving quality 4, make sure the supplle?'s quality program is accomplishing Its intended functions elfactively snd economically In fatermining process. average, faction aetestve using induetve or inferential statistics, we are making inferences shout. = °" based on taken fram the J stages, samples, gopuTations Populations, sampies, populations 5: Samples, statistce: populations 4 samples; populations, Samples 5. Statistes, populations, statistics in linger madsurement, what over guide tho quality ‘control engines in fnessuring instrument to be used Tine ability of the instrument to be read to one decimal Blace.beyong that of the base dimension to be messured {ne apilty of the instrument fo meet the error Tue-oF ham the ability. of the instrument.inspector system to obtain the neceasary accurate data ata minimum overall cost {he Combination of base cimension and tolerance im rela: {ion to measurement eror ihe’ Sblity ofthe: Inspector to use the measuring Instaimont When me arrange @ set of measurements. in order of magnitude and ingicate the trequency ausociated with each measurement, we have constucted 1s grouped frequency distabution 2. § Sumulative frequency distibton §. Sr-Ungrouped frequency ststibution 2 Shar graph &: & histogram, Winen looking for existing sources of external failure cost ata, which of ie flowing fe usualy the best souree aval Customer corrective action requests Salesman el Tp accounting reports on sales of “seconds” ot “distressed Merchandise” Feturned material reports purchase orders Fof'a two factor experiment with “n” observations per cell iy randomized design ie degrees of tleodom cannot be determined because of the Interaction term in the mathemat sal model 2. bath factors. are” fixed, ail tests. of significance remade using the etor mean square 3. the Interaction term cannet be ealeulates by subtractin the main elfects sum of squares from the ceil sum 0 squares, accepting an ed) Consideration should arin specifying the “Geet anawere ae preeded By a 22 Quality Progress: October 1074 40. " 12 W. 19. a FF 4. when the interaction effect ig significant, it becomes * 2 rie it isee ae Outside endorsements or approvals, such as Underwriters’ | ie ia "minor" or “incident ‘major ” may be wing measures of variability. is. not ependent on the exact value of every measurement? frvmean 6 2 Variance i 3. range 4) Standara 55 none of the above { Fora given number of degrees of freedom, as the variability | Among moans (Groups, columns) increases relative to the Vanabllty within groups: the F-ratio decteases 2) the E-ratlo increases 3. the Feratlo fs unalfected 4: the risk of a Type lerror increases 5 t cannot answer without knowing the number of obser tion he ‘vernler makes measurement readings as fine ssES 2. 2. 2. 1 Sere o. 92 x thousandths of an inch possible by 1 °magnitying the graduations 2. provising more widely spaced graduations & Siguatly Suberviding the smaltest civisions on a scale 2 providing more closely spaced graduations, The Gu oa cumulative probability funtion shows: 1"ine incremental probability of events 2 ine probability of an avent for @ given "X 5: the folate Trequeney of events & Ine probebillty of events egucl to or less than a given “X 5: alrat the above is organizing an audit group, itis most important: {T that the group bs independent of operating functions 2 that it'be compatible with the accounting audit group & for t'to cover all company functions 4 fori 19 report to top management only ‘inten ‘of ine following functions. are normally considered work elements of quality control engineering? preproduction planning Process capablity studies Elgssifiostion of characteristics ‘Quality cost analysis, SSF hse work ramen of qulty conv engineer ing A progess calls forthe mean value ofa dimension to be 2.02" Wubich cline following should be used ae the nul hypothesis 1S lost nether or not the process fs aeeving this mean? the mean of the population is 2.02" {he mean of the Sample ts 2.02" the mean of the population 13 not 2.02" the mean of the fampie fg not 2.02" ilo the sbove are acceptable null hypotheses ‘inteh‘of tne following quantitative methods does not apply {othe assessment of aclual system/component reliability? {P Gtattotial analysis of field test data Statistical allocation of rolabilty Goals valuation of laboratory fest data Snalysis of resulte of reliability demonstration tests s aralsi offalure data "ee te en planning a total duality system, one key objective is to rovdeamanns of gurantesingine mainanance oi product fregtty:“ Which of ine foiowing quality system provisions Is\deslgred to most directly provide such @ guarantee? Grawing and print conta} Special process control Eblibration and maintenance of test equipment {dentiftcation and segregation of nonconforming material pouication change.control A wal prepared check it or 8 quality al i @ Vital (ol 19 Provide: F°aSsurance that areas having major deticiencles during past udlits are reviewe ‘raining method for developing new auditors 4 means'of obtaining reltvely uniform audits alot te above one af the above inten of the following cannot be a null hypothesis? "the population means are equal ae ts 5b 5 0:35 4. the sample means are equal 5: the difference in the population means from which the Samples were drawn Is 3 Your operation requires Infrequent vendor shipments, of a ‘tay smal numberof pair acre assembly, Dei {eg the best protection for the fowest cost, you advise the Chet inspector that tre most appropriate sampling plan for fevelving inspection shoulé be one developed frm "ing olesen distribution {he hypergeometric distribution 3. the blnomia aistribution the log normal distribution 5: the Gaussian (normal) sistibution {Tne two quantities that uniguely determine @ single atirbutes sampling plan are Rat ara Creo 3: Sample size and rejection number 5: Rat"and producer’ risk 4 CiBp and consumer's risk Bare inuse during he random failure or normal portion of the pall life cycle cue will exhibit Ea gonstant fare ate 2 Gecreasing fale rate 5: a fow falure rate 4 anincreasing failure rate Geof ihe rat questions that should be answered when fanning to process quaity data is Pisimi the results of the analysis be used? 2. how much will {he analysis cost? 5: wnat Is the error of measurement (analytical variation)? 4 ie the sample size large enough? Pa 36. 38, Fo 8 t a 6 4, * 1 percentage of full scale range Selection of a sampling plan trom the Dodge-Romig LTP sampling fables: Pzquies knowlege of tre AO fequires knowledge of the process average tedulres sorting ot elected Iota teu larger sampiee than ualty assurance maintalnabiity group is “otormining the prebab) [STD-105D for equivalent rimanty concord wit ity of survival of a system for a ‘ven period of time Ectabifsning he probability of a system being restored to Fanetional speration within given period of time Derforming adequate Maintenance on a system Grantor sf maintenance supplies inventory Bala om ‘whieh, of the following normally not be included in auditing syster 3” Sxamination of al items produces 2. Gkamination ‘of customer neees and the adequacy of ‘design specifications in reflecting these needs 3. examination of vendor product specifications and moni- tering ‘bracedires ‘ration of caster quality complaints and adequacy for corrective action upon’ Sempievion of 'a branch plant_or vision quality Systeme audit, an “exit Briefing! of concemed personnel Should be conducted by the audi team, Which of the follow ing is usvally @ violation of quality audit Integrity? ‘M9identtying major quality system deficiencies found during the ast auch ee ‘ona Eompariag audit results with the branch plant/division fast aucitee brining covet acon commitments as aud ighiignting key arees of improvement since the last audit 2iPot the above are good audit practice Wich ofthe follwing elements ls Toast necessary toa good forrectve action feedback report?” iat caused the failure Wino.causea the failure Vinat correction has been made Mien the correction is ettectie fow’the corrected product identified in single factor ansiyets of variance the assumption of Romogeseity of veriancs applies to: Po" variance within the featment groups 2 Ine varlanee of the means associated with the treatment groups 3. fhe tote! variance & allot tne above 5: mone of the ebova Bial incicator inaccuracies are stated in terms of Investigations would ga complete. quality 4 2. 3 3 5 2 Blat indicator divisions 5. percent reliability 4, fhousands of full scale range 5, none of these ‘The principal reason for a quality control department using EDP is T the planning forces re-examination of the value of storing ‘quality data 2, ths cheap 3: the Gata are available for analyses faster than by any other method 4, analyses can be standardized ‘inieh ofthe following statements concerning the coetticient of simple linear correlation, , fs nor tue? $1 aPo:o0 represents the absence of a relationship, Scant EE TET in gna coy torr forthe: J "Boisson, distribution E Pascal dltnbston hyperqeometri aistribution & Dlnomardietsbation 5: hone of the above Fas °Gopropnate. mathematical model, for describing the Jampling istributton of the Traction defective in samples fSnta controlled process in which = 0.05 Is: 1°the normal cue 2: ine binomial distribution in which p* 5 he Binomial gistnbution in which B 4 the alpha level 4 good duality cost reporting system wil 4 9Geg £5 operating a the Iawast possible cost 2: supolemen the company's financial reporting system 3: Gof fhe best product avaity possible 0.05 088, ‘ualty roges: etober 574 23++ 4, indicate areas of excessive quality coste 5. none of these, 46. Two of the most fundamental aspects of product quality a 1." appraisal costs and Tailure costs. 2. inprocess and finished product quality ++ 3 quality of design and quality of conformance 4 Impact of machines and impact of men 5 none of those 47. & number resulting from the manipulation of some raw data according fo certain specified procedures is called i a'cample 2: & population 3: a Constant oo 4 a Statitle 5. a parameter 48. A very useful attribute control chatt for plotting the actual umber of defects found’ during an ingpection is known as they 49. The ‘best reason for increased Investment in quality information equipment (GIE) is that Mt will Improve the total guality system by: i roviding better data collection ++ Z reducing the time span in the corrective action feedback (oop. 3. providing better information retrieval 4 reducing the paper work load of the QC department 50. If the means of the samples. for each of the. treatment groups in an experiment were identical, the F-ratio would be: Tibo + 2 taro 8. S positive number between 0 and 1.00 4 3 Regative number 5. infinite HY, im a (test, alpha ie 0.06: 1! B percent of the time we will say that there isa real differ- fence, when there really is nota difference 2. Sipercent of the time we will make a correct inference 43: 88 percent of the time we will make an incorrect inference 4:5 percent of the time we will say thal there Is'No real difference, but in roalty there is.a difference. 6, 95 percent of the time the null hynotnesis will be correct 52. Winich’of tne following Is the poorest reason for'a qually auait 1 rout quality evaluation ++ Z fostan disciplinary action 5. 16 initiate corrective action 4. identification of hardware deficiency 53, Winich'of the following quality system provisions is of the least concer when propaing a auait check ist for the Upcoming branch operation quality system audit ‘drawing and print control Make-up o! the MR (material review board) Contral of noncantorming materials Control of Special procosbes. Calibration of test equipment 54, fallure rate (f per unit of t) ui Wy par “eliabilty function for the period “8” 1s best represented by: ae 5: none ot these 55, Winlch of the following is most important to consider when calibrating a piece of equipment? 1" calibration sticker 2; maintenance history card 4 3. wheatstone bridge o> & Standard used 5; ealoration interval Recognizing’ the ature of process variability, the process Eapabiity target ia usualy {the same a8 product specitications 2: Independent of product specifications & looser than product specications 7 & tighter than broduet specifications 57. Winich ‘one “of the following statements best describes aching eapaoiliy? Fhe total variation ofall cavities of a mold, cavities of a die cast machine or spindles ‘of an “automatic. assembiy machine {he inherent variation of the machine the fotel variation over a shift’ the Variation inga short eon of consecutively produced parts, LT 58. Suppose that, given X = 36. and Ziq, = ished contiasnee limits for ieot 36°Mia 40. 1) the probability that w= 39/13 0.01 2 the probability that 4 = 35 is 0.99 5 the probability that the interval Contains 1 is 0.01 e+ E iRe probability that the interval contains is 0.99, 3, none of the above 59. The basic (primary) standard for time (the second) in SI units {international System of Units) adopted by the U.S: is based 3° the transition between two radiation level of krypton-86 2: Inetime i takes an St eylindet of platinumsitium alloy to fall one meter the transition between two radiation levels of the ground State of castum-133, 4, ihe time it takes to plate one milimeter of silver on an SI ylinder with one ampere of current Innetent or intinatereabity f W"that reliability Wwhien can Be Improved only by design change 2, an be improved only by an improvement inthe state of the an 3. that reliability estimates over a stated period of time by a Stated measurement technique 4, notan estimated reliably 61. Human factors engineering concepts introduced to your final inspection area ate not valuable until the test equipment has been set up and operating Should be incorporates during the design and planning Stage of the area, wliPresut in ScHedue stippage wherever incorporated are most costly when infroduced curing the Gesign and Blsnning stage of the area, will result in reduced efficiency of your inspectors, but 62, In Satta quality control, eter | in Statistical quailty contol, a parameter is: 1 S'tandom variable 2 8 sample value o+ 5. 3 Soputation value & the Solution to statistical problem 63, An effective supervisor 4 sometimes does a job himself because he can do It better than others, 2. $005 att of is role as ono of ereating worker saistaction 5: has objectives of growin and increased profit by working through otter people, > 4, allot ine above, 64. The difference between setting alpha equal to 0.05 and alpha edual to0.01 in hypothesis testing ta + Nsitatpna equal to 0.05 we are more willing torisk a Type 2. With alpha equal to 0.08 we are more willing to risk a Type enor 3, Alpha equal 10.05 a more “conservative” et ofthe nll pothesis (i) 4, alfatnna eq to 0,05 we are ess willing to risk a Type | 5 + 2.58, we estab- ‘This means that - 3, 18 2 3 3 6. one of the above 65, Classification of defects is most essential asa prior step to® alld establisnment of 1° design characteristics 2. Vendor specifications of critical parts 5° process eontrol points ++ £ Bconomieal sampling Inspection 5. a product audit eneck Net 66, The permissible variation Ina dimension is the: ‘specttication slearance tolerance allowance +n 2. 73 14 8 7. 7. Data are: 1 coded test/inspection measurements 2. computer prepared summaries 5. Collected raw facts 4 the output after processing that management wishes to know ‘An adequate quality budget should be "about ten percent of direct production costs 2. estimated from past quality costs 5. about two percent of sales 4 based on total quality cost trends Winieh one of the Tollowing quailty management principles would you apply to increase the probability of better quality? 1 Grawings and specifications should be rigidly set with nominal enforcement 2, drawings and specifications should be realistically set ‘with rigid enforcement, 3, drawings and specifications should be under the direction 4 5 of quailty engineering Srewings and specifications should be left entirely to de- Sign engineering discretion Grawings and specifications should be rigidly sot and Agidly enforced A gage that checks a single dimension (and tolerance) is: 1. ‘a micrometer 2 Svemer 5, a vangage & plug gage Winich of the following cost elements is a prevention cost? 1, Quality planning 2) process quality control 3 design of qualty measurement equipment & ali! the above vai Vinen Snalyzing monthly quality cost trends on failure reports, of many {ypos of consumer goods, you must be most alert fo the ettacts of changes in marketing management personnel Secular trends in the data Seasonal variations in the data tyclieal variations. within the date changes in prevailing labor rates. A tracer type surface finish Instrument, such @ protilometer, Snould nat be vaed to measure . {toughness measurement on gear tect 2: Gepin'of scratches on a metal surtace 5: roughness measurement on mild steal plate 4 Surface condition of a tapered nole Winen analyzing quality Gost data during the initial stages of management's emphasis on quality control and corrective fection a= part of a. product improvement program, one formally expects to see: i O"nereased prevention costs and decreased appraisal costs 2! decreased inornal failure costs. 43: increased appraisal costs with little change in prevention costs 4, increased external failure costs 5: none of these Yinieh of he foowing 4 "the higher the corel {lon eatimate 2, the lower the correlation, the better the regression equa- on estimate 3, regression estimates are better made with positive than i._minnegativecoreiation statements is correct? lation, the Better the Tegression equa: the lower the correlation, the greater is the tikelinood that homoscedasticity exists with respect to ihe predicted Variable. 5. the better the regression estimate, the greator Is the Ik hhooa that homoscedasticity exists with respect to the pre- Sicted variable Doubie sampling is better than single sampling because: Trit'is more economical regardiass of lot cualty 2. It Is easier to aaministor 5. It gives the lot a second chance 4 It the first sample rejects the Tot, the socond will accept it 5, ILinvolves fase inspection when the lots are of very good of very bad quality Product characteristics should be classified (critical, major, ete.) 80 that $12 more meaningful assessment of quality can be made ‘emphasis can be places on important characteristics ‘Sctton with the responsible individuals can be taken 4 guality aust woule be mare meaningful fone of these Several types of good instruments are usually equipped with a mirror Bening the dial-pointerto reduce whieh of the follow- ing measurement errors: 1 interpolation rounding 2. parallax 3, Ronlinearity in lower scale regions z 3 ‘ 8 79, 80 at 2, 83, a7. 29, 4, minisous. 4 wrong seale reading 2 test of significance using a given value of 2 Is performed on the yield data froma process using a standard material and a proposed substitute. Which of the following conclusions is hot possibie trom this test? 1 °%the standard material's bette: than the substitute material 2 we have an Inarction between the two mates 3: the probability ofa Type errr is 4 the ‘sample size fe {00 amall to ‘detect the difference Necessary to ustity a matenal change {he proposed material's etter than standard material ithe glanning tor quality Information equipment, en sppro- priate activity would be to: PMEstabiish training plans as required for the operation of the equipment Teilew present process capabilities to permit eoreatlon with newer processes Establish the calibration frequency Evaluate process cost relative to, performance ‘effective report should have the folowing characteristics: the data and information are intermiced within the body ot the report the reper is widely distributed charts are never used fhe data aro compared with standards of performance winich have proviously been established syaahine save Winen designing a quality reportin feedback. lope care, must et Information préavced I 1 Simely 2 reliable 5: securate 2 vali 5, allo the above ‘The basic objective of a quality cost program isto: 1 improve the prott pasture af your company 2! intertace with the accounting department 5: identity the source of quality ‘ailures 4 Identity quality control department costs, Complete examination of a small sample of finished product Fevcharacterstic of 1 Yinat ingpection 2. work sempiing 5: process audit 4& Broduet avait ‘Wine developing and implementing a,modern quality assur- ance prograrn ttegarapactve ot whieh ofthe following ds. eiplines fs most uaelul financial management Production contol Eceounting management manutactaring engineering Systems engineorin in dly magnete parse testing, best results are obtained ste the magni ad rom prods is apps Siong the fangth of the discontinuity inea‘arection crosswise to the diection in which the Siseontinulty lies So that the magnetic fled parallsls the direction of the dis- continuity 4, hone of the above Ging human management approach, often called the “carot fr the stk approach fe bast Waited by which of the {Blgulng theorist 4. Heraberg's "Hygiene Theory” 2. Maslow’ “Hiersreny of Motivation 5: Skinnors “Reinforcement of Behavior Theory" 4 MeGregors “Theory Pneumatic gaging has one major advantage over electronic gaging and tat ‘ost 2. higher amplification 5: tne'elimination of metal to metal contact 4% Increased accursey ‘Tye primary reason for collecting and analyzing quality costs 41 to satisty requirements of MIL-0-9856A 2: fo see that quality costs are close to Industry avera 53:19 achive optimum balance of prevention, appraisal and ailure costa 4, to Identity the source of trouble Givaty cost data woule not normally be obtained from which of the fofowing? labor repons Capital expenditure reports Salary budget reports Scrap reports Sry of these Bn , system to insure a tight fon to be sure that ihe ‘uatty Progress: October 1076 28APPLICATIONS ‘There is @ potential saving by using optical scanning to: 1M"have tess sata to process B fade wren ntrmation 5: eliminate keypunching, 4 feduce cara sorting The'management team Is establishing priorities to attack a Serious quality probiem. You are requested to establish a data Collection system to direct this attack. You use which of these “general management fules. fo support your recom: mendations as to the quantity of data required you have compared the incremental cost of adltional data {inin'ihe varus of tne information oBtained and stopped winen they are eaual 2. Your decision arresponds to the rules appticable to the Ether actors of production 3. Your decision I based upon the relationship between Yalue and cost 4, allot the above ‘Tho. design function that assigns probability of ‘allure among somponoste or Subsysioms is eel i eontidence 2 Qualification 3: Significance et : 2 single semoling plan calls fora sample size of 80 with an Secoplance numer of 8 and a rejection number of 6 I sha ually of the submitted lots is ton percent detective, then the Boren of ois expected to be accepted inthe ong Tun 1s Epproximatcly ieee 2 08s 5 509% a Om 5 20% iF sine probability of success on a single tial is 0:3, and two Seale Sr periormed, what athe prcbabity o a least one 1ost0 2 O10 5 0510 2 0.400 5 0.030, You have just returned trom a two-week vacation and are {going over the control charts that have been maintained dur Mia'your absence mith your quality control manager. He cals, your attention fo the fact that one of the Xcharts shows the that $0 pointe to be very near the centerline. In Tact, they ail seem to be urthin about one sigma of the cemier ine. What explanation moule you offer him? $somebody “goood” in he original calculation of the con- fro! limi 2, The process standard deviation has decreased during the {ime the tat £0 samples were taken and nobody thought to ecompute the contol limits. 3, Ths fea terrible situation i got on it ight away and see what the trouble is: thope we havent produced too much Sorap 4, This fine, The closer the points are tothe center ine the better our contol When testing to establish failure rate data and prediction lunich of the following Is not normally leasibte aeceleralion Factor with respect to rated conditions: 1 tonger time 2 Greater numiaity 3: Rigner temperature 2 higher voltage ‘The term “random access” identifies information stored: 1 outeide a computer. so it hes to Be sought by humans fathar than olestroniclly 2. Someplace inside a computer, whose address only the Eomputers scanning device ean locate 3. fehore all pars of ae esigned fo be equally accessible Wwnen needed 4. Inthe special part of the processing unit for temporary storage only Select the incorrect statement from among the following ‘Tho bs of a'eortain piece of tubing are normally distributed wth mean 4.00" The proportion of tubings with IDs Tess than 080" fogs than the proportion of IDs greater than 0.90" 2 les than 50 percent 5 less than the proportion with 10s greater than 1.10" 4 Iss than the proportion wih 1s grater than 1 OF Suppliers A'and B'have each sent us samples of 50 items to ‘Sxamine for Us to choose between them to award a contact. 28 Oualty Progress: October 1974 16. 7. %6 The samples have the same moan and range. However, the Standard deviation of A's product is 15 and of B's is.5, We may conclude that 1"°A's product 1s grouped closer to the mean than is 8's 2&3 product is Groupes closer to the moan than Is A's 3. there are three times as. many measurements from —1 Standard deviation tot standard dovition ns produtt 4, there afe one-third as many measurements, from —t Stanoard aevaiion To +1 Standard deviation ns product 5, cannot say anything unless we know the value of the when using an inside or outside caliper, care must be taken toiget the proper 1 Sip 2 depth 3. gp & fect Management is constantly seeking new ways to make profit Abia use of heir expensive computers. Which ofthe following Computer applications promises to be the most beneticia from management's standpoint? 1" information storage and retrieval 2! decision-making help In combination with simulation techniques, 3, wider uee as an accounting machine 4° Solution of complex mathematical formulas nam experiment designed to compare two different ways of measuring @ given quant, it wae gested 1 test th nul hypothesis that the means were equal at the 0.08 level ot nificance. A sample of five paris was measured by meth anoa sample of seven parts with method il. A ratio of 2.178 ‘Was obtained. We should 1 reject the hull hypothesis, F faite vejact tne null Mypotnesi, 4. assert that thew is:no dfterence between the two methods & conclude that &r is significantly greater than 2 5. conclude that we must know the sample means in order to answer the question. 1. na designed experiment, you obtained an Frat of 2.8 \witt 2 and 20 degrees of treedom, you would conclude that: 1"there were ne significant differences among the means 2! youhad mace an error 5. the variances were equal 4 the null hypothesis was rejected 5: dlr ot the above. Uinen you are performing a branch plant quality system aucit itis most necessary that You 4. “report avery deficiency identified 2 plain corroboration” by" management of deliciency reported 3. complete every item on the audit check list 4 fake corrective action on each doficiency Identified 5 allot these To\megsure an angle on a work piece the most accurate method would Involve the Use of: qr a'sine-bar 2. & sel of plastic triangles 3. & bevel protractor & nono of the above Management nas been receiving complaints trom the tial about the performance of iis product. Although the gualty System being used Goes require a final inspaction for lot aéseptance, it also has bean decided to do an end-ltom iproduct) quality audit Wien sampling procedure would you FScommend to your quality control manager? 1 ten percent of production 2. fixed quantity per time period 3: & plan selected from Mi‘870-1050 & a Small sample 5: any of the above Hiainainanlty of an equipment may be measured In terms any system 1" maintenance mannours 2 repair time 4 maintenance dollar cost 4. iro the above, Vinen ‘purchasing materials from vendors, it is. sometimes Bovantageous to choose vendors whose prices are higher be i \Such a statement is basically incorrect; always buy at low est bid price. 2. Such wendors may become obligated to bestow specid 2. materials that coat more cap be expected tobe better, nt "you get what you pay tor 4, the tre cost of purchased materials, which should include Htems such a8 sorting inspection, contacting vendors and production delays, ray be lowerof it on 79 as Irto b.68 hat is roe low: jeciat and ude ‘and 20, Your quality control manager has asked you to make a study Of the gosts of using variables sampling as against attribute Sampling fora pipe fitting. Alter searching the literature you tind tha the following saraping plans wil give equal protec tion over the range of quailty fevels in which you are in- terestod Acceptance Types of Plan Sample size. eriterion Awtbutes| BO” AcSiORe=11 Variables, sigma unknown 100 k=20 Varables, sigma known ‘38 K=20 Upon investigating the possible costs involved in each type ‘of sampling with your accounting, production and inspection Separtments, you arrive at ine following figures: Sigma Sigma Attributes unknown — known Unit sampling cost, «= "$10.05" S00 $0.05 Unit inspection cost 0.08, 6.38, 0135 Unitcomputation cost 0.00 0103 oo: Ut overhead cost 6.00 8100 40.00, Wihieh type of sampling would you advise, your quality {oniol Manager to Use baced on the above Information? "ae ates eampting : Since they all give equal protection, It doesn't make an diferense 3, se continuous sampling ++) Use vanables sampling, sigma unknown 5. Use variables sampling. sigma known 21, Specifying a tolerance by +0.000 is known as: *o.0001 4, limit dimension 3, manufacturing lr 5: Gmiateral tolerancing 2 bhateral tolerancing 22. The distinguishing Testure of the optical comparator is that Blestmets for measurement ate cbsered on a 2 tellele coordinator 5 Giat inciestor 4 fotating stage 28. The appropriate. mathematical model. for describing the Sampling distributlon of outcomes in samples of ten trom & process which 1s five percent defective Is R°tne normal curve with mean 0.08. 2: the Binomial aistrbution with pF = 0.05 5 the hypergeometric distribution with mean 0.08 & the Posson olstribution with npr =0.05 24, Winer selecting an avait sample sige, which of the following ules should govern your choice? firsince qualty may change over time, we shouldlook at 3 Fixed quantly each time period for audit purposes 2. we nesd only avery smal eample for audi purposes, a8 \ong'ae ite chosen at random 3, any'size sample f randomly selected can be suitable for Jubii purposes, since we are not directly performing lot ‘oveptange or flection 4, MiL-STB:1050 [2a sclontific sampling procedure and we ead scientific sampling for audt purposes, 5. unganealton perce sa good sample size To use Also 1 Breasy io remember Select one’singie sampling plan from MIL-STD-1050 that meets the following requirements: lov size = 1000: AQL= G85 percent inspection level tightened inspection 2 5 2 5 2. Sample size Sample size = 80; i 26, Ih analyzing the cost data below: $20,000 = Final test 960,000 = Field warranty costs 170,000 = Reinspection and retest 145.000 = Lose or disposition of surplus stock 12,000 = Vendor quality suneys. 30,000 = Rework We might conclude that 1 "imternal failure costs can be decreased 2. prevention cost is too low a proportion of the quality costs Shown 3, appraisal costs should be increased 4: nothing can be concluded 27. Winen planning aualty control functions, which one of the Tollowing is most airecily related to production of @ quality, product + Process control and process capability 2, Suitable Blvsprints 5. dimensional tolerancing 2 product auait 28. A apdom sample of 10.toms was taken trom fot A, 20 from {C38 Gd S6.tom Vot ©. The three Tots contained the same Iype-t material Each of the samples yielded the same mean, Which GF the foliowng statements Te true concerning. the Standard deviation of the samples” fi"the standard donation of Tot © sample is the largest 2. the standard deviation of lt A Sample is the largest 3 the standard deviation of fot © sample Ts tree fimes as large ag that ofthe fot A sample > 4, moje of the above statements can be made 35. K quality avait can'be used to 4 ShSaeure the eltectvencss of a quality program 2 venty product gualty 5 Getermine inspection efficiency + 4, Sry of ne above 36. Wiethdds. for ‘predicting human reliability In. production processes: {are represented by the many motivation programs in effect 3 Sie inovitably correlate with monetary rewards e+ 3, Sie ati in the developmental stages 4 Ste based on tho complet of tne process Timon aly ae dte colchion shows te follow ng ‘adjustmant of customer complaints § 3.500 Rework and repair 10:700 Quality management salaries 25:000 Sowngeading expense 1/800 ‘Werranty replacment 55,500 Caibration anc maintenance of test equipment 2800 Inspection ang testing 28,00 For your action" report fo top management you sefect which Eger the following a6 the percentage of “externa failure" 19 foal guaiy costs sow the ue mpac fd problems? ee 2 bss 5 Ses. ee Bey : uct h 52. Supplier of cotton yarn claims that hig product has an average breaking strength of 90 pounes. To test his ciaim, Jou select a random gamplo.of 18 pieces of yarn. i the {iShdard deviation oF ns procese Is unknown and you use ermal curv hour instead oft catbuton theory Yo let {be null hypothesis, you woul oo increase the nak dba Type enor 2, decrease the-nek of Type | error 4% Inerease the risk ot Type eror & both 2 ana 3 5: one of the above 33, You have, Just conducted a designed experiment at three Wad’ R°alana € yielding the following "coded" data: ALB eta 33 4 Bi 2 2 ‘As a major step in your analysis you calculate thedegrees of Mecuorn tor he arto sum oF squares to be ot 28 53 22 8. 10 34, Fypically, total quality costs involve: Palfesste incored by the qualty department 2: Some costs incured by produetion 3. Some costs incurred By production engineering st aio! the above 35. Winicn of tne following cost elements Is usually considered ‘an appraisal cost? 3 Sbrwening selected lots e+ X ecenng ingpection & Suey SEB preparing inspection plans 36, Winn inere is a bank of dials to be read on a monitoring ‘nel i'heips to erent Inem in which one of the following Srangements ie"fandom unpattered display for the normal indicating Sositions to raduce boredom 2. Raifims pattomed group forthe normal position atthe 12 Selock position and half (n'a patted group at the 6 Selock Bosition to minimize aye fatigue ‘+ 3, Siftonmal indication positions in a pattern so that normal feagings are in the 9 ociock or 12 clock positions 4, Gach mith the normal naleating position ins new position Warying ina clockwise pattern 5, Say of tre above 7, Establishing the quality policy for the company isthe respon- sibity oF i customer 2: quality control Cualy rogats: October 1874 273. marketing department 4 op management 8. The most important activity of a material review board (MRB) ey a 42, 43, BY would nocmally be: making sure that corrective action is taken to prevent fecurrance of the problem 2. to provide a bonded or segregated area of holding discrepant material pending alepaslion 3. prepara discrepant rateriaf reports for management 4, Accept discrepant material when “commercial” decisions Sictate 5, none of these Golor can be described as: 1" photometric 2. fwo dimensional 3. one dimensional 4 free dimensional AK shipping line product auait will directly measure: 4) the outgoing product quality 2 the qualiy Sapability ot production 5. the adequacy of Inspection methods & the motivational tovel of the operators The modern approach to quality cost Is to: 1 "concentrate on external failures: they are important to the Business since they represent customer acceptance ‘consider the four cost segments and thelr general trends budget each cost element such as amounts for inspection. Quality control salaries, scrap, ote feduce expenditures on each Segment individually ‘make annual budget cuts whore cost elemants show major variances. An essential element of a quality motivation program i: J. the establishment of attainable goals 2. the establishment of fatlure costs 3. a'stable environment the generation of a minimum level of defect Gne'ot the most Important techniques in making a training program effective Is to: Fconcentrate only on developing knowledge and skills heeded fo doa good job 2, transmit all of the information that is even remotely related {othe function 3. Sot Individual goals instead of group goals 4. give people meaningful measures of performance In a "scanning" type Inspection task, inspection accuracy is Iikely to be greater Tethe: product moves toward the Inspector rather than Iaterally past him 2. the inspector scans each item for all types of defects father than the entire fot for one type of detect at a ime 3. the magnification is increased 4 the product is Inspected waite itis stationary rather than while it Is moving 45, In order to test whether the outputs of two machines were Yielding the same average value or one wae larger than tne ‘ther, va. sample. of tan. places. was taken ‘Irom each ‘The ivalue turned out to be 1.767. Using a level of significance of 0.08, dne-talled test, me conclude that J the obtained t-atig does not fall within the critical region 2. there was no significant difference between the means ++ 3 the null hypothesis was rejected. 4 the null hypothesis was Sccopted 5. the question cannat be answered unless we know the Stangard deviations 48. One. of the best analytical methods for _identiying those failure costs that snauld be attacked first forthe great est return on the invested prevention dolar is to J) pertorm an internal linancial audit 2: Study the budge! variance report 3: apply ine Gomperts curve feernique +> £ apply the Pareto principle 5 perform a break-even analysis 47. The AOGL for the single sampling plan with sample size of 200, acceptance number of 14 and rejection number of 18 for 2 Tot size of 4000 Is approximately 30.0% w+ 2 age 5. aloe 4 72% 48. The controlled process has a mean of $0 and a standard deviation of 6. What is the probability that a random sample 9f 16 items will Yield a mean greater than $37 1 08 2001 5 ge © 08 5 042 49. Suppose that you are blindfolded and tive items are placed bolore "you, each of which is eliher a. detective. or ondetective. The prooapility that you will identity al ems Correctly is approximately 28 Quality Progress: October 1974 8 en ifications f¢ ity in th Neh Blaning the specitications for product quality in the vealed “inechanial inet market research establishes economic tolerances pigduct design ssagmen prime responsi or estab ishing szancmi tolerances produttroseare seues ficial product specications Stal’ contol develope products posstesing auslties that mest consumer need air these St. Inthe planning of new major manufacturing program the greatest qual star snot Be pa ogialy fa Pingpection 3f product 2. nonestctie testing equipment 3 noncontormance to speclicatons i petion of aoctrares of baandag ually ufing tne design rowew stage Tor new equipment. you recommend that human factor ve teat Be polchmes uot gre alte following eandtions $n a production modell sossiblo Z not” Combined” wih enginesing tests on the same euiomant o> 3, Womantirates tne capability of personnel to perform the required functions using the equipo 4, ao the above ‘he longs ofa certain bushing are normally distributed wih ine Foy nany anaare ceria ue syettea about £ ,wi'inciude To'percent of ihe lengths? 50. sonore 54, Ifthe distribution of defectives among various lots is found {o follow the laws of chance, we can Zoncluce that: Fall fots should be accopied 2: all lots should be rejected ++ 5 the'produst was well mixed before dividing into lots a the anulactring proce snot predctale in planning the stating Tor your new quality control depart tment, youuse which of te folowing as the best justification for'estimating the numbor of people required? 1" salven ratte of produstion employes to quality personnel, iyplcal ot the industry 2. atotal salary budget as a given percent of sales dollars 5. the number Of peoote in tne engineering department 4, Ihe qualiy objectives thet have been set by top manage: ‘ment 5. Rone of the above Fallureoflests mode analysis is primarily forthe purpose of Tiearning as much about the Nem as possi ater qual Galion fest 2. Getormining, by extensive analysis, the reliability of an item 3. determining the way an item will most likey fall to help gbtain Gentgn and procedural safeguards against such failure 4, determining the cause of a failure, by dissecting the item, fo help obtain corrective action Tne operating characteristic (06) curve of an acceptance sampling plat Maomansiates the advantages of double sampling over Singie sameling 2, Germonsirates Now the plan wilt eject all ofthe lots worse than the AGL 3. Shows the telative cost of sampling for various levels of auaity hows the ability of the plan to distinguish between good and bad Tots, ‘Tne sequence of punched Holds for punched cards generally should’be the same as: i ihe data from previous reports with similar source data ++ 2 the data to be punched from the orginal documents 5. prescribed trom the output report 4: ho generally accepted practice can be preseribed ih the Sovsaied "process" inaustries 1 Quality contro! nas some responsibility in choosing the Brocade 2. brocess development issues process specifications 3. Quallty controt may help to establish process tolerances sr 58, 5 e+ & allot the above 60. Three trainees wore given the same fot of 50 pleces and asked to classify them as defective or nondetective, ‘with. the HONING FESUlS: trainge #1 Trainee #2 Trainee #3 Total Retectve si 30 2 @ Nondetective 33 2 joa” OBBly 8 oa 6. ‘6. or 60 is a difference in the In determining whether or not ther classify the parts: abilly of the three trainees to property 1" the value of chi-square is about 6 3: Using a level of significance of 0.05, the critical value of chiesquare 1s 8.98 Since the obtained chi-square Is greater than 5.99, we Fefect the null hypothesis: 4, allot the above. 5 hone of the above Goste incurred in Tied testing for acceptance at the custo: ter’ site, prior to releasing & product for customer ac: Eeptance, is considered: {prevention cost 2: ppvalsal cost 3: failure cost 4. none of the above in planning for quality, an important consideration atthe start 1 the relation of the total cost of quality to the net sales 2. theestaplishment of a company guality policy or objective 3. deciding precisely now much money 1s to be spent & the selling of the quality program fo top management Winat ig the best estimate of the variance of the population from which the following sample came? 17, 20,18, 22, 21 Evry 230 5:00, 240 ‘A Subsurface discontinuity in some purchased steel! bar Stock Ia a suspected cause for the high failure rate in your parts fabrication area, which of the following nondestructive fest (NDT) methods would you sof recommend as an effective screening device? {magnetic particle testing 2! radiographic testing 5. liquid penetrant testing 2 edgy current testing 5. Ultrasonic testing Fixed gages: 1 "measure one or more dimensions 2 measure only one dimension 43, ate all made of tool steel 4, ve a fast method of checking parts ‘You'nave just been put in charge of Incoming inspection and have decided to institute a sampling plan on a'simall_geat vunich your company uses in considerable quantity. The ven- Gorsnins them to you in late of 1000. You have decided to use MIL-STO-10SD, ingpection level ll, and an AGL = 4.0 percent. Naturally, your, inspectors, never having used scientiic Sampling, are interested in seeing how it works. The first lot is npecied and accepted. One of the inspectors says: "This, ‘means that the fot Is mat more than four percent detective Resuming the sample was randomly taker and-no inspection errors were made, which one of the following would you sceept? {the inspector's statement is correct 2. the probability of accepting the fot Is about 0.99 3 you Bhauld go fo reduced famoting & tho tot may Be ten percent defective 5: all of the ove are core a Rianagement requests that you analyze the quality costs in Gepartment “A which produces ‘an’ average of One large complex product svery six months. After reviewing the alter. fatives, you select which of the following indexes! as the most valld and reliable indicator for cost trends? 1°auaiity costs per net sales billed 2. Qualily costs per unit produced 5. Quality costs por direct labor dollar 2: Quality costs por total manufacturing costs 5. any of the above Bind the predicted system reliability for the three parts shown fhe individual part reliability 1 80. percent each for a Specitiag mission time and mission conditions: 72.9% 70.0% 2.9% Bat 90.0% The reliability of a measuring instrument is linked to the U.S. National Standards By: + 1 traceability 2, confirmation 3: Unitication 4% capapitty 70. Gages that tell how much a dimension varies from speciti- cation aro called Maccuratore 2. depth gages ++ 3 indicating gages 4 (olorators 71. Each valve below ig the number of defects found in 25 groups of eight subassemblies Inspected. Tr 61 59 22 St 6 49 84 92 i 6 8 8 B43 ar 8 33 & 7 40 2 2 ‘Assume that a “c" chart is to be used for future protection GSieUTate the preliminary three-sigma control limits from the above asta Tes 7 487 3.158, 88, os 2 82, 83 8. 92.5, 28.9 72. The primary responsibilty for follow-up on corrective action Commitments alter an audit repor usually rests with fe'production management. 3. the function being audited 2 Quality enginearing +8. the audit group 73. The finest reading possible with a vernier micrometer in inches is 1hundred-thousandtne +> 2 temthousandthe 3 microstenins & thousanaths 74, Gwen 005. = $1.96, the mean of a sample as 30 and the Stangafo.error of the mean ae 5, ine lower limit of the interval inat would Include the population mean with probability 0.95, + F 20.20 2 28.04 4. 25.00 3 iss 5, 24.00 75. You have been asked to appraise the new quality data system Geveloped by your statislical services group: which of the following measures need not be considered during your evaluation of the elfectiveness of that quality data system? Fhe information Is resulting In elfective and timely correc 2. the system i being adequately maintained +. the raports are being istrauted monthly & paper work fs held 10.4 minimum 76, The percentages "of total quallly cost are distributed as follows: Prevention 10% Appraizal 28% Internal Failure 409% Externalallure 259% Wie conclude TS pethotld invest more money in provenon {The amount spen for appraisal seome about right 3. expenditures for failures are excessive 9 sc & noining ‘vendor duality control plan has been adopted: which of the following prowsions would you advige top menagement 1 be the leon ettective? F product auaits 4. cetiticate of analysis 2 Soures inspection sa. Gatifiate of compliance 7. in the manufacture. of airplane fuselage ‘ame sections, housangs.of rivets sre used to join aluminum sheets. and trames A study ofthe number of oversize vat holes and the higmber of minor repairs on'a unt Yelded a correlation co: ttclom of 1108, Tie means that ine numba of oversize vet Noles on a units a good pre- Sicor ate mer of minor reals that wi ae 10 Be 2. you should hie a new statistician 3 Yeemumber of aversive vet notes Is 8 poor predictor of the 4 5 umber of minor repairs large number of oversize rivet holes means that a small umber of minor repaire will have to be made large aumber of oversize rivet noles means that a large hhumBer of minor repairs will nave to be made 79, The method whereby several sizes of gage blocks can be con- Yenienly combined to total a desired dimension is calles ie magnetiom eo wringing 2 Interlocking 4 Stacking 80. 2 process is producing material which is 40 percent defective Four pieces are selected at random for inspection. What 1s, the probability of exactly one detective being found in the ‘sample? 10870 3. 0.346 2! 01575 #01130 Cualty Progress: October 194 29