Y BAN NHN DN THNH PH H CH MINH

TRNG I HC SI GN
KHOA IN T- VIN THNG

H I HC. NGNH IN T TRUYN THNG

NIN KHA: 2011 2015
TN TI: THC HIN O KIM NH GI CHT LNG MNG 3G

VINAPHONE BNG MY TEMS INVESTIGATION

Ni dung thc hin:
Chng 1: gii thiu chung
Chng 2: Tng quan mng v cc thng s nh gi cht lng 3G WCDMA.
Chng 3: Quy trnh o kim mng 3G .
Chng 4: Phn tch nh gi cht lng mng 3G.

PH LC V TI LIU THAM KHO.

Ths.L Quc n.

Ngi hng dn:

Sinh vin/nhm sinh vin thc hin:

Hu Ton

Thnh ph H Ch Minh, Nm 2015

Y BAN NHN DN TP.H CH MINH

TRNG I HC SI GN
KHOA IN T VIN THNG

CNG HA X HI CH NGH VIT NAM

c lpT doHnh phc

PHIU GIAO NHIM V THIT K MCH

Ging vin b mn in t giao nhim v thit k mch cho sinh vin/ nhm sinh vin thc
hin ti nh sau:
1. Danh sch sinh vin:
TT
H v tn
M sinh vin
Lp
H
1
Hu Ton
3111500033
DDT1111
i hc
2.Tn ti: thc hin o kim cht lng mng 3G Vinaphone bng my tems investigation.
3.Ni dung thc hin:
Chng 1: Gii thiu chung.
Chng 2: Tng quan mng 3G WCDMA.
Chng 3: Quy trnh o kim mng 3G.
Chng 4: Phn tch nh gi cht lng mng 3G.

PH LC V TI LIU THAM KHO

4.Thi gian thc hin: T ngy:
5.Thi gian chm n:
5.1. Ngy np n:
5.2. Ngy chm:
6.Kt qu chm im ca ging vin:
im s
im ch

Sinh vin thc hin k tn:

Nhn xt

Ging vin

Li ni u

LI CM N
Trong qu trnh nghin cu v thc hin ti, em nhn c s
quan tm hng dn rt tn tnh ca cc thy c.
Li u tin,chng em xin c gi li cm n ti cc thy Nguyn Hi
Bnh gip em trong vic hon thnh ti, ti hon thnh ng
thi gian quy nh
Em rt mong s tip tc nhn c s quan tm, hng dn tn tnh ca
thy thc hin tt cc ti sau.

Trn trng.
Thnh ph H Ch Minh, ngy 15 thng 05 nm 2014

MC LC

CHNG 1: GII THIU CHUNG

5

1.1.S lc v n v thc tp.

Cng ty c phn u t PITC l doanh nghip chuyn kinh doanh v sn xut trong lnh vc dch v
vin thng, in t, tin hc, lp t h thng in v h thng xy dng khc.c thnh lp
vo ngy 01/09/2010 vi phng chm em li s hi lng cho mi khc hng ti nay PITC
l i tc tin cy ca nhiu n v nh : Vinaphone,Mobiphone, VNPT,VMSv..v..
Vi i ng cc k s , chuyn vin tr, nng ng PITC p ng c nhng yu cu kht khe
v ln v trnh cng ngh ca Cng trnh. Vi phng chm nng cao hn na nng lc
v hiu qu trong cng tc T vn u t nht l cng tc kho st, thit k v lp d ton
cng trnh, xy dng cng trnh dn dng & cng nghip, vin thng. Bn cnh PITC v
ang m rng hn na trong cc lnh vc bo dng, lp t, ti u ha mng li cho cc
cng trnh Vin thng; Xy dng c s h tng cng nh cho thu cc trm BTS. Qua nhm
to ra nhng hiu qu trong cc hot ng ca cng ty, ng thi cng gp phn nng cao cht
lng cc cng trnh, mng li Vin thng ngy cng hin i, p ng mi yu cu t ra
ca Ch u t.
1.2.M hnh t chc ca cng ty.

CHNG 2: Tng quan mng 3G WCDMA.

2.1.s lc mng 3G WCDMA.
WCDMA (Wideband Code Division Multiple Access): a truy cp phn chia
theo m bng rng l mt trong nhng cng ngh a truy nhp c la chn xy
dng ln phn truy nhp v tuyn ca h thng thng tin di ng th h th 3.
Cc c im chnh ca WCDMA:
- WCDMA l mt h thng a truy nhp phn chia theo m tri ph chui trc
tip (DS-CDMA) ngha l cc bit thng tin ngi dng c tri ph ti mt
tn s rt rng bng cch nhn cc bit d liu ny vi mt chui cc bit gi
ngu nhiu cn c gi l cc chip.
- Tc chip c s dng c nh l 3,84Mcps dn ti rng bng ti thiu
cho mt knh trong WCDMA l 5MHz.
- WCDMA cho php thay i tc d liu ca user theo ngha Bng thng
theo yu cu. Tc ny thay i theo mc khung 10ms.
- WCDMA h tr 2 c ch hot ng: FDD v TDD. Vi FDD cn ti thiu 2
sng mang, mi sng mang 5MHz, mt cho ng ln v mt cho ng
xung. Nh vy vi FDD, mt mng ch c th trin khai ti thiu 10MHz bng
tn c cp pht. Trong c ch TDD do phn chia theo thi gian nn ng
ln v ng xung c th s dng chung mt sng mang c rng bng tn
5MHz. C ch ny ph hp vi cc quc gia di tn quanh 2GHz c
cp cho nhiu cc h thng khc.
- WCDMA cho php cc trm gc BS hot ng ch khng ng b, ngha
l khng cn ly tn hiu ng h t GPS ging nh cc h thng CDMA khc
nh IS-95. c im ny thch hp cho cc indoor v micro BS ni kh c th
thu c tn hiu GPS.
- WCDMA s dng cng ngh pht hin phi logic d liu trn c ng ln v
ng xung trn c s knh hoa tiu chung. Cng ngh ny c s dng
trong IS-95 trn ng xung, vi WCDMA cng ngh ny c p dng c
ng ln gip tng cng vng ph v dung lng knh trn ng ln.

1.1.1. Kin trc tng quan ca UMTS/WCDMA

Theo chc nng th cc phn t mng c nhm thnh cc nhm:
- Mng truy nhp v tuyn RAN (Mng truy nhp v tuyn mt t UMTS l
UTRAN). Mng ny thit lp tt c cc chc nng lin quan n v tuyn.
- Mng li (CN): Thc hin chc nng chuyn mch v nh tuyn cuc gi v
kt ni d liu n cc mng ngoi.
- Thit b ngi s dng (UE) giao tip vi ngi s dng v giao din v tuyn.
Kin trc h thng mc cao c ch ra trong hnh 1-4

Hnh 1.4. Kin trc h thng UMTS mc cao

H thng UMTS c th chia thnh cc mng con c th hot ng c lp hoc
hot ng lin kt cc mng con khc v n phn bit vi nhau bi s nhn dng duy
nht. Mng con nh vy gi l mng di ng mt t UMTS (PLMN), cc thnh phn
ca PLMN c ch ra trong hnh 1-5.

Hnh 1.5.Kin trc mng UMTS

8

 Thit b ngi s dng (UE) bao gm 2 phn:

- Thit b di ng (ME) l u cui v tuyn s dng giao tip v tuyn qua
giao din Uu.
- Modul nhn dng thu bao UMTS (USIM) l mt th thng minh m nhn
vic xc nhn thu bao, thc hin thut ton nhn thc, v lu gi kho m mt,
kho nhn thc v mt s cc thng tin v thu bao cn thit ti u cui.
UTRAN cng bao gm 2 phn t:
- Nt B: chuyn i d liu truyn gia giao din Iub v Uu. N cng tham gia
vo qun l ti nguyn v tuyn.
- B iu khin mng v tuyn (RNC) s hu v iu khin ngun ti nguyn v
tuyn trong vng ca n (gm cc Nt B ni vi n). RNC l im truy cp
dch v cho tt c cc dch v m UTRAN cung cp cho mng li.
Cc phn t chnh ca mng li:
- HLR(B ng k thng tr) l mt c s d liu trong h thng thng tr ca
ngi s dng, lu tr cc bn gc cc thng tin hin trng dch v ngi s
dng, hin trng v dch v bao gm: thng tin v dch v c php s dng,
cc vng roaming b cm, thng tin cc dch v b sung nh: trng thi cc
cuc gi i, s cc cuc gi i N c to ra khi ngi s dng mi ng
k thu bao vi h thng, v c lu khi thu bao cn thi hn. Vi mc ch
nh tuyn cc giao dch ti UE (cc cuc gi v cc dch v nhn tin ngn),
HLR cn lu tr cc thng tin v tr ca UE trong phm vi MSC/VLR hoc
SGSN.
- MSC/VLR (Trung tm chuyn mch dch v di ng/B ng k tm tr) l mt
b chuyn mch(MSC) v c s d liu(VLR) phc v cho UE v tr tm thi
ca n cho cc dch v chuyn mch knh. Chc nng MSC c s dng
chuyn mch cc giao dch s dng chuyn mch knh, chc nng VLR l lu
tr bn sao v hin trng dch v ngi s dng l khch v thng tin chnh xc
v v tr ca thu bao khch trong ton h thng. Phn ca h thng c truy
nhp thng qua MSC/VLR thng l chuyn mch knh.
- GMSC (MSC cng): l mt b chuyn mch ti v tr m mng di ng mt
t cng cng UMTS kt ni vi mng ngoi. Tt cc kt ni chuyn mch
knh n v i u phi qua GMSC.

- SGSN (Nt h tr GPRS phc v) c chc nng tng t nh MSC/VLR

nhng thng c s dng cho cc dch v chuyn mch gi.
- GGSN (Node cng h tr GPRS) c chc nng gn ging GMSC nhng phc
v cc dch v chuyn mch gi.
Mng ngoi c th chia thnh 2 nhm:
- Cc mng chuyn mch knh: Cc mng ny cung cp cc kt ni chuyn
mch knh, ging nh dch v in thoi ang tn ti V d nh ISDN v
PSTN.
- Cc mng chuyn mch gi: Cc mng ny cung cp cc kt ni cho cc dch
v d liu gi, chng hn nh mng Internet.

10

Cc giao din m c bn ca UMTS:

- Giao din Cu: y l giao din gia th thng minh USIM v ME. Giao din
ny tun theo tiu chun cho cc th thng minh.
- Giao din Uu: y l giao din v tuyn WCDMA. Uu l giao din nh UE
truy cp c vi phn c nh ca h thng, v v th c th l phn giao din
m quan trng nht trong UMTS.
- Giao din Iu: Giao din ny kt ni UTRAN ti mng li, giao din ny em li
cho cc b iu khin UMTS kh nng xy dng c UTRAN v CN t cc
nh sn xut khc nhau.
- Giao din Iur: Giao din m Iur h tr chuyn giao mm gia cc RNC t cc
nh sn xut khc nhau, v v th b sung cho giao din m Iu.
- Giao din Iub: Iub kt ni mt Nt B v mt RNC. UMTS l mt h thng in
thoi di ng mang tnh thng mi u tin m giao din gia b iu khin
v trm gc c chun ho nh l mt giao din m hon thin.
Chuyn giao trong WCDMA.

CcloichuyngiaovlachnliCell

Chuyn giao cng tn s:xy ra gia cc cell c cng tn s v tuyn. UE c th o

lng cng tn hiu ca cc cell khc m khng lm gin on kt ni vi cell
hin ti.Chuyn giao c th lm mm hoc mm hn.
Chuyn giao gia cc tn s: xy ra gia cc cell trn cc tn s v tuyn khc
nhau. o lng cng tn hiu ca mt cell ln cn gia cc tn s,UE phi
iu chnh khi tn s ca cell ang phc v v iu chnh ti tn s ca cell ln cn.
Chuyn giao gia cc h thng (IS-HO): gia cc t bo thuc hai cng ngh truy
cp v tuyn (RAT) hay hai ch truy cp v tuyn (RAM) khc nhau. Trng hp
thng xuyn xy ra nht l chuyn giao gia cc h thng WCDMA v GSM.

Cc th tc chuyn giao

11

Hnh2.7.Cc loi chuyn giao trong W-CDMA

Chuyn giao cng (HardhandOver-HO) l cc th tc trong tt c cc
ng truyn v tuyn c ca mt UE c gii phng trc khi thit lp cc ng
truyn v tuyn mi.
Chuyn giao mm (SoftHandOver-SHO) v chuyn giao mm hn (Softer
Handover): l cc th tc trong UE lun duy tr t nht mt ng v tuyn ni
n UTRAN.Trong chuyn giao mm UE ng thi c ni n mt hay nhiu cell
thuc cc Node B khc nhau ca cng mt RNC(chuyn giao mm ni RNC) hay
thuc cc RNC khc nhau (chuyn giao mm gia cc RNC). Trong chuyn giao
mm hn UE c kt ni n t nht l hai cell ca cng mt NodeB.SoftHO v
Softer HO ch c th xy ra trn cng mt tn s sng mang v trong cng mt h
thng.
Ph thuc vo s tham gia trong chuyn giao mm,cc cell trong mt h thng
WCDMA c chia thnh cc tp sau y:
Trong ch kt ni,UE lin tc o cc phc v v cc ln cn(do RNC ch
dn)trn tn s sng mang hin thi.UE so snh cc kt qu o vi ngng HO do
RNC cung cp v gi bo co kt qu o n RNC.V th SHO l kiu chuyn giao
c nh gi bi u cui di ng (MEHO).
2.THNG S NH GI CHT LNG MNG 3G :

12

2.1 nh ngha, c im KPI :

KPI l cc ch th c th nh lng c trong mt iu kin, th tc v thit b o lng
cho trc, hn na cn l cc ch th then cht hng dn cho vic xc nh cc mc tiu ti
u mng sau ny. Cc KPI c cc nh vn hnh s dng theo di trng thi v cht lng
dch v ca mng mt cch ton din, c p ng tt cc yu cu tho thun vi khch hng
hay khng.
KPI phi c nh ngha, biu thc r rng v trn vn trong phi bao gm c th tc
v im o lng. Khng th so snh cc KPI ch da trn tn hay biu thc ca chng. Khi cc
KPI c so snh rt cn thit phi bit nh ngha chnh xc, c bit l ch tiu lc c s
dng la chn u vo, cc mc tho thun v cc lin h v tham s.
Vic nh ngha v vic xc nh cch thc o lng KPI thng t thay i v thng l
cc quan tm c tnh di hn.
Cho n thi im hin ti, cc KPI vn cha c chun ho gia cc nh cung cp thit
b. Cc nh vn hnh mng v cc nh cung cp thit b s phi tho thun v kt hp mt s
cc o lng ch yu v s dng chng tnh ton cc KPI. V vy, nh ngha v biu thc
tnh ton cng mt KPI c th c th khc nhau gia cc nh cung cp khc nhau.
Cc KPI cn c phn tch mt cch chi tit cho mi dch v (thoi, thoi video, video
hoc gi), cho mi phn t mng (cell, Node B, RNC, SGSN, MSC), cho mi loi thu bao
(da trn IMSI) iu hnh qua cc kt qu d liu thu nhn c v hn ch phm vi ca cc
vn gip d dng tch bit, v tm ra cc nguyn nhn c bn gy ra cc s c ca mng.
2.2 Mc ch s dng KPI:
Mc ch ch yu ca vic s dng KPI l o lng cht lng ca dch v theo mt
cch ph hp v duy nht. Qua vic kim sot s thay i ca cc KPI ta c th pht hin cc
vn ca mng nhanh nht c th.
Vic kim tra cc KPI cho mt mng l mt chc nng ca cng vic qun l cht lng
mng hng ngy. Vic kim tra ny s cho nh vn hnh cc thng tin lin quan n vic mng
ang thc hin chc nng ca n nh th no:
Mng c p ng y cc yu cu cht lng khng?
Cht lng mng c thay i khng? Tng ln hay gim i?
Khu vc gp s c u?
gp phi nhng loi vn g?
2.3 Phn loi ch s KPI:
Phng php phn loi theo nhm cht lng dch v
Theo ITU-T E800, cc KPI cht lng dch v c chia thnh 4 nhm l:
Nhm cc KPI lu lng.
Nhm cc KPI kh nng truy cp dch v.
Nhm cc KPI v kh nng duy tr dch v.
Nhm cc KPI tnh di ng.
Nhm KPI lu lng: ch ra lu lng ca mng, s thay i ca lu lng theo thi
gian, v s phn b theo khu vc. Cc KPI lu lng c s dng kim sot ti ca cc cell
im nng v mng. Cc KPI l cc tham chiu cho vic pht trin dung lng mng.
Nhm KPI kh nng truy cp dch v: l kh nng ca mt dch v c th t c trong
phm vi cc dung sai c trng v cc iu kin cho trc khc nhau khi c yu cu bi
ngi dng. V d nh kh nng lin lc vi mng. Ni cch khc, cc nh vn hnh phi theo
di t l thnh cng thit lp cuc gi, t l thnh cng tm gi v xc sut nghn...
Nhm KPI kh nng duy tr dch v: l kh nng ca mt dch v mt khi t c c th
tip tc c cung cp di cc iu kin cho trc trong khong thi gian c yu cu. V d
cc nh vn hnh phi theo di t l rt cuc gi (CDR).
13

Nhm KPI tnh di ng dch v: ch ra kh nng cung cp cc dch v mt cch lin tc.
V d nh vn hnh phi theo di t l thnh cng chuyn giao mm, t l thnh cng chuyn
giao lin tn s.
Phn loi theo i tng o lng
Theo cch phn loi ny, cc KPI c chia thnh 2 nhm l:
Nhm KPI mc RNC.
Nhm KPI mc Cell.
Nhm KPI mc RNC s dng gim st trng thi vn hnh v cht lng ton din
ca mng.
Nhm KPI mc cell c s dng gim st trng thi vn hnh v cht lng ca mi
cell trong mng.
Phn loi theo phng thc thu thp d liu xc nh KPI
Theo cch phn loi ny KPI c chia thnh 2 nhm l:
Cc KPI c xc nh bng qu trnh drive test v CQT.
Cc KPI ly t h thng OSS-RC
2.4 Mt s ch tiu KPI dng trong o kim cht lng 2G v 3G ca VinaPhone:
2.4.1Cc ch tiu KPI ly trn h thng OMC:
i vi 2G:
STT

Tn

n v

Phn loi

Gi tr yu cu

SDCCH
%
Blocking Rate

2%

TCH
BLocking
Rtae

5%

Call Setup
Sucess Rate

A1

95 %

Drop Call
Rate

i vi tt c cc cell
thuc vng kn.
i vi tt c cc cell
thuc vng h

Handover
Success Rate

95 %

Bng 2.1: Cc ch tiu KPI ly trn h thng OMC mng 2G

i vi 3G:
Min CS:

14

15