; , ‘August 7, 2015 Nidhin Jacob ‘Manager, CSD Projects & Service Now BrightPoint Solutions FZE Dear Nidhin: Asa valued member of our team, we want to recognize your contributions with a Stay Bonus equal to. 110% of your base salary if you remain employed by Ingram Micro through December 31, 2015. The Stay Bonus is payable assuming you achieve the milestones listed in the attached addendum. ‘AED:20,052 will be paid together with your end of service benefit package on or around December 31, 2015 through the Company's normal payroll process. Further, you agree that if at any time prior to December 31, 2015, you voluntarily terminate your employment with the Company or the Company terminates your employment for “Cause” (as defined below), you shall promptly repay to the Company the full amount of the Stay Bonus paid to date within 30 days of any such termination. “Cause” shall mean your (i) failure to observe and fully obey Ingram Micro's rules and regulations of conduct; (i) conviction by any federal, state or local authority for an act of dishonesty, or any act constituting a felony; (i) commission of fraud, embezzlement or misappropriation, whether or not a criminal or civil charge is filed in connection therewith; or (iv) any other conduct on your part that would make your retention by Ingram Micro prejudicial to Ingram Micro's best interests. Should your employment with the Company terminate due to your death or disability or as a result of the Company's termination of your employment without Cause prior to November 6, 2015 with the Company, you shall be entitled to retain such Stay Bonus. Thank you for your value-added contributions, as well as your ongoing commitment to the success of Ingram Micro. sincerely For Brighoi i Jaleel HR & Office BRIGHTPOINT Pe BrightPoint Solutions FZE Encls: Addendum as above Creston eae About BrightPoint: BrightPoint is an Ingram Micro Company and a leading global provider of products and outsourced services in the wireless telecommunications and data industry, serving customers throughout the world. Ingram Micro Inc is a Fortune 100 company, more information is available at www.ingrammicro.comADDENDUM: NIDHIN JACOB Grant Admin Role to IMServe DEV Instance Grant Admin Role to IMServe TEST Instance Grant Admin Role to IMServe PROD Instance Provide Walkthrough of the portal Provide Instructions on how to raise ticket and View open issues in Provide Walkthrough of the manage instances Provide Walkthrough for upgrading instances Provide Sap a users ‘To provide an overview on LDAP Integration with IMServe Show how to administer Users & Groups ‘Business Services Process Overview and Walkthrough Incident Module Process Overview and Walkthrough Request Module Process Overview and Walkthrough ‘Change Module Process Overview and Walkthrough ‘Show how to Administer Chat Module Demonstrate Report Creations and Scheduling the Report Homepage Administration and ESS portal Walkthrough Service Catalogs Overview and Administration ‘Explain how the integration with BPPM works Explain how the integrations with peoplesoft works ‘Show in IMServe the Other Integrations Provide overview of Knowledgebase Administration To sae and assist in IMServe Bosuns KT Session with ae To transfer ownership of Business Services (C1) which Nidhin owns to Ramilo “To provide walkthrough of all reports created by Nidhin To transfer Groups Ownership(ITPO, BPO etc.) which Nidhin owns to Ramilo To provide the latest updates and overview of Global AD and IDM Project “To provide te latest updates and overview of New Incident Management Module ‘To provide the latest updates and overview of New Knowledge Management workflow ‘To provide the latest updates and overview of EMR (Equipment Modification Request) “To provide the latest updates and overview of Buffalo eMac Project Give overview of Proactive Problem Management Give overview of Reactive Problem Management Give overview of CMDB Implementation Give overview of Analytics Tool Implementation ‘Accept: Nidhin Jacob