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Downtown Caseworker Roles and Expected Outcomes
Downtown Caseworker Roles and Expected Outcomes
Council District 14
Downtown Caseworker
Downtown LA is one of the most dynamic and exciting neighborhoods in Los Angeles.
Councilmember Huizars Downtown team works on a range of issues dealing with
planning, land-use, economic development, policy, constituency work, public
infrastructure projects and transportation solutions.
The Downtown Caseworker should be an equally dynamic individual that relates well
with people, can work well independently as well as collaborate with a team. We are
seeking a self-starter that has a desire to learn the inner-workings of the City and can
commit a large amount of time to a fast-paced political environment.
Interested candidates can send a resume to Sara Hernandez at sara.hernandez@lacity.org.
Roles
Constituency Work
A large portfolio of constituency
work in the Downtown Area
including the Historic Core,
Financial District, Bunker Hill,
Civic Area, Toy District and Skid
Row
Maintain a comprehensive contact
management system that tracks all
contact with constituents and
constituent requests
Communications
Helps with Downtown Weekly ENewsletter
Expected Outcomes
- Will be able to assist constituent with needs 80% of the time
- 95% of all constituency requests will have follow up within
48 hours.
- 95% of all constituent/stakeholder contact will be tracked
through the contact management system