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Facebook Googleplus Yahoo My Profile Forums Log Out US Edition Other editions United Kingdom stralia China France Germany Japan Korea CNET en Espaiiol Denied access to external hard drive? biipuiwwn cnet convforumsidiscussionsidenied-access-to-external-hare-crive-519160/ anoanazois Deried access to Storage forum ternal hard dive? - Forums - CNET * About This Forum CNET's Forum on storage is the best source for finding help, troubleshooting, and getting buying advice from a community of experts. Discussion topics include SSD, SATA drives, USB drives, external hard drives, RAID arrays, backup, IDE drives, network attached storage (NAS), thumbdrives, Western Digital, Kingston, LaCie, and SanDisk. * Real-Time Activity © My Tracked Discussions FAQs * Policies * Moderators Question Denied access to external hard drive? by fimitchelltx01 / May 20, 2014 10:42 AM PDT For some reason I can't access the files on my WD Elements external Hard drive. Also, the drive is no longer showing up on my network. The external hard drive, a WD Elements WDBAAUDD0020HBK-01 is just out of warranty. It is plugged in to my desktop computer and is never moved from my desk here at home, Treceive an error message saying: You don't currently have permission to access this folder. Click continue to gain access to this folder. I click continue and I get another error message: you have been denied permission to access this folder. To gain access you will need to use the security tab. Security tab is in blue and I can click on, A new box opens that has 4 tabs to choose from. The one that is open when clicked on is Security. The tabs are are General, Sharing, Security, Customize. The open box says: You must have read permissions to view the properties of this object. Click Advanced to continue. I click Advanced a new box opens with three tabs, Permissions, Auditing, Effective Access. The open one, Permissions reads File Thank You_files ( this is one example. It does the same with any file on the hard drive) Below that it reads: Owner Unable to display current owner Change (highlighted in blue, I can click on, In the main part of the box, the message reads: You do not have permission to view this objects security properties, even as an administrative user. Below that it reads: To try taking ownership of the object, which includes permission to view its properties, click Change above. I click change and a new window opens: The box reads: Select User or Groups as the title at the very top of the open box. Inside the open box it reads: Select this object type: In the box below: User, Group, or Built-in security principal Object Types can be clicked on. If I click on Object Types, a window opens with Other objects, Built-In security principals, Groups, Users. All of the options are checked. Going back to the previous screen, Select User Or Groups, the second line down in the box reads From this location: DESKTOP next to this is a box with: locations, inside the box. The next line reads: Enter the object name to select (examples) examples is highlighted in blue. I can click on this, or enter text in the box below. Advanced check names (inside a box I can click on) are at the bottom of the window. How do I regain access to my files? All was okay and nothing has been changed on either my laptop or desktop. I tried to access files today and can't. I live alone and am the only user of either computer. I can't even turn on file history to save documents, etc from this date forward. As I say, the WD Elements does not even show up on my network anymore when using the laptop. It is plugged into my desktop computer. I run Windows 8.1 on both computers. biipuiwwn cnet convforumsidiscussionsidenied-access-to-external-hare-crive-519160/ anoanazois Deried access to external hard crive? - Forums - CNET Please let me know what I need to do in order to gain access to my important files stored on this external hard drive. Obviously, I want to add files to it and access it from my laptop via the network. Please respond ASAP. Thank you! Today, I received the following e-mail back from WD: We truly apologize for the inconvenience, I will be more than glad to assist you with this issue. See the instructions below to assign full permissions to the drive, also I attached some screenshots in case you may need better guidance. You can connect the drive to another computer, and follow the instructions below. Right-click on the folder and select "Properties" Click on "Edit" Select "Add" In the box type "Everyone" and select "OK" Select the "Everyone" user from the list, check the "Full Control" option below and click on ‘Apply" and "OK" On the next screen select the "Everyone" user and click on the "Advanced" button Select the "Owner" tab and click on "Edit" 8. Click on "Other users or groups” 9. Type "Everyone" in the box and select "OK" 10, On the next screen click on "Apply" and "OK" PUNE aa If you are unsuccessful after following the steps above, we recommend you to contact Microsoft Support for further assistance to assign the proper permissions to have access to the drive again. Should you have any further questions, please reply to this email and we will be happy to assist you further. Sincerely, Wester Digital Service and Support I tried this solution and still can't access any of my files. | am still denied permission. Their WD fix did nothing. It is the same as it was. Do I just lose all of the saved data and buy another external hard drive? Answer This Ask For Clarification Discussion is locked Flag Permalink You are posting a reply to: Denied access to external hard drive? The posting of advertisements, profanity, or personal attacks is prohibited, Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use. IMessage body ‘Message title (Required) 4 biipuiwwn cnet convforumsidiscussionsidenied-access-to-external-hare-crive-519160/ 10anazois Deried access to external hard crive? - Forums - CNET Track this discussion and email me when there are updates If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended. Preview post Submit post Cancel post You are reporting the following post: Denied access to external hard drive? This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community. Sorry, there was a problem flagging this post. Please try again now or at a later time. If you believe this post is offensive or violates the CNET Forums’ Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed. Disruptive posting: Flaming or offending other users Tllegal activities: Promote cracked software, or other illegal content © Offensive: Sexually explicit or offensive language © Spam: Advertisements or commercial links Conments (optional) Submit report Cancel report Track this discussion Thread display: Collapse / Expand 8 total posts All Answers Collapse - Answer At the top of this forum are ideas, by R. Proffitt Forum moderator / May 20, 2014 10:54 AM PDT In reply to: Denied access to external hard drive? The Lost and Found post covers the usual but you don't keep your files on one drive. That's too dangerous. One slip or failure and those files may cost thousands to replace. Thave no less than 3 external HDDs that are synced with my desktop plus some things in the cloud and on memory sticks. Make your files "Hard To Kill". Bob Flag Permalink Reply This was helpful (1) Collapse - Answer Permissions by sonicdrive / May 20, 2014 1:28 PM PDT In reply to: Deni -xternal hard drive? You might need an Administrator level account to edit the access rights permissions of the files and folders in your hard drive. Alternatively, you can also try to check your drive with WD Lifeguard biipuiwwn cnet convforumsidiscussionsidenied-access-to-external-hare-crive-519160/ eroanazois Deried access to external hard crive? - Forums - CNET Diagnostic tool to check if there are possible errors on your drive that prevents you from normal access. is was helpful (1) Administrator by fmitchelltx01 / May 20, 2014 8:27 PM PDT In reply to: Permissions Tam the administrator and have tried it that way too. I still can't ace the WD Lifeguard Diagnostic tool? Thanks for your help. ss my files, Where would I get Flag Permalink Reply This was helpful (0) Collapse - Wd Lifeguard by sonicdrive / May 23, 2014 2:33 PM PDT In reply to: Administrator You can download it and install from WD support page. Flag Permalink Reply This was helpful (1) Collapse - Administrator by fimitchelltxO1 / May 24, 2014 4:30 AM PDT In reply to: Permissions Tam the only user of my computers. I am the administrator. Is there anything else I can try? WD. customer service is useless, Flag Permalink Reply This was helpful (0) Collapse - The administrator in Windows is not "God" by R. Proffitt Forum moderator / May 24, 2014 4:38 AM PDT In reply to: Administrator There are too many discussions about that area. That is, it doesn't make any difference if you are the Administrator, only user and more. ‘Windows does not have a God mod where it lets you do anything you wish. That is, if folder is without an entry for the Administrator or is protected by WFP (http://support.microsoft.com/kb/222193 ) then a person new to this area of permissions and more may exclaim they are the Administrator, only user or "Why?" There are tomes on the web about that. Moving forward. Long ago I offered an advice on how to get around it all, Still works today. Read http://tips.oncomputers.info/archives2004/0401/2004-Jan- 1 L.htm biipuiwwn cnet convforumsidiscussionsidenied-access-to-external-hare-crive-519160/ m0anazois Deried access to external hard crive? - Forums - CNET Also, data recovery is covered at the top of this and other forums. Bob Flag Permalink Reply This was helpful (0) Collapse - Thanks by fimitchelltx01 / May 24, 2014 10:16 AM PDT. In reply to: The administrator in Windows is not "God" ‘Thank you Flag Permalink Reply This was helpful (1) Back to Storage forum 8 total posts Popular Forums icon Computer Help 49,613 discussions icon Computer Newbies 10,349 discussions icon Laptops 19,436 discussions icon Security 30,426 discussions icon TVs & Home Theaters 20,308 discussions icon Windows 10 360 discussions icon Phones 15,802 discussions icon Windows 7 7,351 discussions icon Networking & Wireless 14,641 discussions Hottest tech toy of 2015 las biipuiwwn cnet convforumsidiscussionsidenied-access-to-external-hare-crive-519160/ anoanazois Deried access to external hard crive? - Forums - CNET It's a skateboard...i’s a Segway...it's the MonoRover R2. CNET editor Brian Tong takes a spin on the self-balancing board. You'll want to see how cool it is. Show me the hottest ride © CBS Interactive Inc. / All Rights Reserved. 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