support was provided interms of discussion and suggestion on how the process of flow for

one window can be worked upon for creating patient satisfaction, the in this regard two
initial meetings were conducted to deliberate the process with the pharmacy team.
Plan was develop to extend the support by provision of three staff(2 LHVs & 1 support staff)
were prepared and made aware of the coordination with our pharmacy team.
Pharmacy team were provided with the orientation till development of understanding for
entire current workflow from assessment to taking history,technical support and filling out
online Immunization Record System (IRS). ALSO,
During the pilot phase, ongoing
support was provided for ongoing technical advice and guidance to the staff leave coverage,
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