Professional Documents
Culture Documents
Comm 1010
Monday 7:00-9:55
October 13, 2014
How did you get to the point of starting your own company?
2.
3.
4.
The interview took place September 16, 2014 at 1:00 during lunch at his office in Salt
Lake City. I was coming from work so I dressed professionally with a suit. The initial interview
was a bit scary and awkward just because Ive never met him and didnt really know how to do it
well. As I came into the office he told me that he would rather have a lunch interview which
threw me off a little bit. After getting our lunch from the downstairs caf we went into the board
room and began the interview.
If I could do this over again I would have a little more confidence in the interview and
take more control of it. I feel like as the interviewer I didnt have much control at all and did not
run the interview as I should have. Of course I asked questions and performed the interview but I
felt like he ran the interview and the pace and controlled everything, which is not how I thought
it would go.
Wayne D. Smith
588 North 2400 West
West Point, Utah 84015
(801) 550-9917 wsmit125@bruinmail.edu
I have been working with Deseret First Credit Union for the past year and a half handling loan
processing and underwriting. With this experience I know I qualify and am ready to take on
more responsibility that will come with working with you.
I will bring many varieties of experience to the field anywhere from loan processing and
underwriting with deadlines to making my work clear, organized and precise and convenient for
the clients I will be working with.
Working in a financial industry has helped me learn how the finance world works and how best I
can serve and help those I work with. I bring with me a great desire to accomplish work in an
orderly fashion and do it right the first time. I also bring happiness to the workplace towards my
co workers which would in the short term help everyone enjoy their work.
I am excited to meet in person to talk about how I could best be an asset to your company.
Thank you for your time and I look forward to us getting together by the end of the week.
Sincerely,
Wayne Smith
Enclosure: Resume
Wayne
Smith
588 North 2400 West West Point , Utah 84015
waynesmith11161991@gmail.com (801) 550-9917
....
WORK EXPERIENCE
Deseret First Credit Union Salt Lake City , Utah
July 2013 - Present
Area Training Specialist
1. My primary responsibility is to train and assist front line staff in their development on learning processing
and underwriting loans, as well as account opening/maintenance on new and existing members of the
credit union. I also train our staff how to navigate our system, tellering responsibilities, and
understanding state and federal regulations for financial institutions.
2. I will also travel to any branch that needs me to help cover, and I will have projects that I work on to
increase our capability and efficiency of the training department. One project I have worked on is
getting a service put in place and initiated. This service is called instant issue, which is what allows us
to hand out debit cards on the spot whenever the member wants one.
3. The credit union has just recently implemented the Member service representative program (MSR), which
allows all front line staff to help members with loans, accounts, and IRA's. I have accomplished the
MSR 2 certification which allows me to handle every product and service we have available. I have
also been promoted recently to the training program from being a MSR 2. Within a year I went from
working front line staff to training them.
EDUCATION
Salt Lake Community College Taylorsville, Utah
Finance and Credit AAS
LDS Business College Salt Lake City, Utah
Business Transfer
T.C. Williams High School Alexandria, Virginia
High School Diploma
REFERENCES
May 2010