AMS Licensing Approval Process

BUSINESS
USER

KEOLIS
MANAGER

Requests for AMS

Access for
application /
change of access.

Identifies the
requirement of
licensing
Mention the
details required
for the user and
their
responsibilities as
per BBP for the
requested
functions.

KEOLIS IT
KEOLIS IT
Approves the
requirement after
validating the
licensing
requirement

LTIL / eDESK

LTMRHL EIT

LTIL

E-Desk validates
and checks from
available license
and suggests the
same.

EIT takes decision

for creating of
licensed user in
AMS & Approves
the same.

LTIL Approves the

creating/change
of user license in
AMS after
validating the
remaining
license.

SUPPORT
TEAM
Creates licensed
user/gives
privilege to user
in AMS as per
given guidelines
and closes the
ticket.