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27/4/2009

MSc in Health Management

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. 7

. 8-9

1
(...)
1.1 .. ...

. 10-13

1.2

. 13

2

2.1

. 14-15

2.2

. 15-16

2.3.

. 16-19

2.3.1. (Systems Approach)


2.3.2. Total Quality Management (TQM)
2.3.3.
3

3.1.

. 20-21

3.2.

. 21-22

3.3.

. 22-28

3.3.1.
3.3.2.
3.3.3.
3.4.

. 28-29

3.5.

. 29-30

4
&
4.1.

. 31-32

4.2. &

. 32-36

4.3.

. 36-37

4.4.

. 37-43

4.4.1
4.4.2
4.4.3
4.4.4.
4.4.5.
4.5.

. 43-49

4.5.1.
4.5.2.
4.5.3. -
4.5.4. /
4.5.5.
4.5.6. -
4.6.

. 49-54

4.6.1.
4.6.2.
4.6.3.
4.7 /

. 54-56

4.7.1
4.8.

. 56-58

4.9.

. 58-61

4.9.1

5

5.1.

. 62-64

5.1.1. ,
5.1.2 (time study)
5.1.3 (work sampling).
5.2.

. 64-65

5.2.1
5.2.2
5.2.3
4

5.3 / . 65-66
5.3.1
5.3.2
5.3.3
6

6.1.

. 67

6.2. -

. 67-68

6.3. -

. 68

6.4.

. 68-69

6.5. /

. 69-70

7

7.1.

. 71-73

7.2

. 73-87

7.2.1
7.2.2
7.2.3
7.2.4 :
7.2.5 :
7.2.6 :
7.2.7
7.2.8
7.2.9
7.2.10
7.2.11
8

8.1

. 88

8.2

. 89-96

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. 96-97

.98-100

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. 9 MANAGEMENT

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2007,

MANAGEMENT

, :
4. . . . Management
, .
INTERNATIONAL PUBLISHING 1990
5. - :
1989
6. .... , :

7. . (1991) & ,

8. Wolper L. (2001) , `. Mediforce Services


S.A.
9. ., (1998): , . . .
10. ., ., ,
rganopublika, 1992.
11. ., ., .., (1999):
, . . .
12. ., (1994):
. ,
13. ., ., (1994):
.
, .
14. ., (1996): .

, INTERBOOKS, .
15. ., (1998): ,
, .
16. ., (1998): , . , ,

98

17. ., ( 1998): : . .
,


18.Maslow A., (1943): A Theory of Human Motivation, Psyhological Review
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management of human resources. Human Resource Research Centre.Cranfield
Univrsity.
21.Hunger J.D., Wheelen T., (1998): Strategic Management, AddisonWesley.
22.Hackett P., (1997): The selection interview, Institute of personnel and
development, London.
23.Noe R. et. Al., (1996) : Human resource management gaining a competitive
advantage,McGrowHill,
24.Quest D., (1996): Human resource management in UK, in Brian Towers, the
handbook of Human resource management, Blackwell
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human capital antecedents and consequents", Journal of Intellectual Capital,
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