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Introduction

By
Hendro Susanto,SE.MM

Marketing is not about


selling product

Marketing
A social and managerial process
whereby individuals & groups obtain
what they need and want through
creating and exchanging products
and value with other

Core Marketing Concepts


Need, wants
&
Demands
Market

Exchange,
transaction &
relationships

Marketing
Offers
(Product)

Value &
satisfaction

Marketing Management

The art and science of choosing target


market and build profitable
relationships with them

Marketing Mix
Marketing
Mix

Produc
t

Place
Target
market

Price

Promotion

Marketing concept

Production concept
Product concept
Selling concept
Marketing concept
Societal Marketing Concept

Startin
g
Point

Factory

Focus

Means

Ends

Product

Selling &
Promotio
n

Profit
through
sales volume

Selling Concept

Target
Market

Customer
Needs

Integrated
Marketing

Marketing
Concept

Profit through
Customer
satisfaction

Marketing Mix
Four Ps

Four Ps

Product
Price
Place
Promotion

Customer Solution
Customer Cost
Convenience
Communication

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