Christine A Castillote

1579 Yosemite dr los angeles, Ca. 90041

(323) 202-0779 cell (323)739-0056 home
ccast34@ymail.com

Objective
Executive assistant position allowing for parlay of demonstrated
organization, customer service, communication and Data Entry And
Ten Key By touch.

Profile
Motivated, personable
technology – recently completed Microsoft Office Suite certificate
course. Diplomatic and tactful with professionals and non-professionals
at all levels. Accustomed to handling sensitive, confidential records.
Demonstrated history of producing accurate,
Flexible and versatile – able to maintain a sense of humor under
pressure. Poised and competent with demonstrated ability to easily
transcend cultural differences. Thrive in deadline-driven environments.
Excellent team-building skills.

Skills Summary
u1 u1 Computer u1 Insurance Billing
u1 Report Preparation Savvy u 11
u 1 Written u 1 Customer
Accounting/Bookkeepin
Correspondence Service g
u 1 General Office u 1 Scheduling
u11 Front-Office
Skills Operations
u 1 Marketing &
Sales u11 Professional
Presentations

Professional Experience
COMMUNICATION: REPORTS/PRESENTATIONS/TECHNOLOGY
10 Prepare complex reports for managed-care organizations and
insurance companies, ensuring full compliance with agency
requirements and tight deadlines.
11 Author professional correspondence to customers and vendors.
12 Design and deliver series of classes for local businesses and
associations, providing ergonomic counseling and educating
employees on proper lifting techniques to avoid injury.
13 Conduct small-group sessions on meditation/relaxation techniques.
14 Communicate medical concepts to patients using layman’s terms to
facilitate understanding.
15 Rapidly learn and master varied computer programs; recently
completed Microsoft Office Suite certificate course.
CUSTOMER SERVICE/MARKETING/PROBLEM SOLVING
16 Oversee front-office operations and provide impeccable customer
service:
 Built a clientele supported by 60% referral business.
17 Develop and implement strategic marketing plan for business:
 first three years with minimal overhead.
 Create special promotions, write/design print and outdoor
advertising and coordinate
all media buying.
18
 Presentations resulted in standing-room-only crowds of 50+.
 Four MDs subsequently became patients and referred family
members as well.
 Increased client base by one-third resulting from MD referrals.

Résumé, Page Two

Professional Experience, continued

19 DETAIL MASTERY & ORGANIZATION
 Facility rental/maintenance.
 Patient scheduling for busy office averaging 52 appointments
weekly.
 Finances: accounts payable/receivable, invoicing, insurance
billing, budgeting.



Employment History
Wells fargo bank: Equipment Operator
Kodak Qualtiy Imaging: Payroll Department
rEGULLUS llc: dATA eNTRY

Education
High School Gradute: diploma
HEAC : DiplomaHealth Care
Wells Fargo community Center: data entry certificate

Computer Skills
u11 Microsoft Word u11 Visio
u11 Microsoft Excel u11 Microsoft Access
u11 Microsoft PowerPoint u11 Medisoft (Insurance
Billing Software)
567 Rosewood Lane u Colorado Springs, CO 81207 u (960) 555-1212 u
cattw@somedomain.com