Employee Self Service (ESS) settings for IE/IE11

Steps
given
below
may
be
followed
for
opening
ERP
Portal
i.e.
ESS
(http://sp05rpx1.erp.bsnl.co.in/irj/portal) in Internet Explorer browser on PCs with operating systems
Windows 7, Vista or Windows Xp.

STEP 1
First of all Restore Internet Explorer setting which are under Tools > Internet Options > Advanced.
Press Restore Advanced Settings & Reset tab and then restart the Internet Explorer.

STEP 2
Check the Pop-Up blocker and Compatibility View Settings in Internet Explorer.
Add *.bsnl.co.in in both these settings, if not available.
In Internet Explorer, these settings are available under Tools tab as shown below.

If the TOOLS tab is not showing, then press ALT key on keyboard.

STEP 3
Now check LAN settings available under Tools > Internet options > Connections > LAN Settings.

In Local Area Network (LAN) Settings, check Automatically detect settings if uncheck.
Also see if there are any proxy server settings as they should be deleted for accessing ERP Portal.

STEP 4
I.

II.

On Internet Explorer 11, the following error may appear.

Press F12 to resolve the above issue. A new window pop ups such as shown below.

III.

Select User agent String as Internet Explorer 8 and Document mode as 5(Default).
Minimize this window and never close it during the session.

Note: Repeat the above II and III activities for every new session.

STEP 5
Verify the IP address (10.196.223.182) of the ESS Portal sp05rpx1.erp.bsnl.co.in in the hosts file.
The location of host file is shown below:
In My computer> C: drive > Windows folder> System32 folder> Drivers folder> etc folder>
hosts file.

Host File

This hosts file can be open by double clicking it & choosing the notepad in list of options available.
Check this entry 10.196.223.182
sp05rpx1
sp05rpx1.erp.bsnl.co.in in this file as shown
below:

If the hosts file doesnt have any such entry, then perform one of the following options available to
copy this file in your PC.

OPTION 1
Open our intranet website http://intranet.bsnl.co.in, click on the link ESS Portal-for salary
statement & personal information of Corporate Office Employees available at bottom.

A new window appears as shown below. Click on second option ESS Portal-First time Users click
here, an ess_config zip file will be downloaded.
Unzip it and execute this .exe file to save ESS portal settings (Hosts file) in your PC.

OR
OPTION 2
Login in intranet website http://intranet.bsnl.co.in and then click on the ERP Project Portal link
available on right side as shown below.

A new window of ERP Project Portal will open up. Now select SAP GUI option available under the
View/Downloads Tab at top as shown below.
From here download the second file Script_files_all.rar at a suitable location on your PC, unzip it &
execute the RUNME.BAT file available in the unzipped folder as an administrator. This will copy all the
required files for ESS Portal in your PC.

An additional setting for Windows Xp PCs.

Sometimes windows Xp chooses IPV6 as their default IP, so this has be uninstalled/deleted from
network settings for ESS Portal to run smoothly. This may be done as mentioned below:
Open Network connections in control panel, right click on Local Area Connection, click on the
properties. A pop-up windows appears such as shown below, now uninstall/delete Internet
Protocol Version 6 (TCP/IPv6) and restart the PC.

If you experience any difficulty in completing any of these steps, please contact your local IT Team.

Prepared by: Nitesh Kumar, AM (ERP-ABAP)

Gajendra Pratap Kushwah, AM (ERP-ABAP)
E-mail: erpabap@bsnl.co.in