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2a259business Communication For Managers PG BC 1
2a259business Communication For Managers PG BC 1
Annexure CD-01
Credit Units: 1
P/
S
SW/F
W
TOTAL
CREDIT
UNITS
This course is designed to hone the communication skills of the budding managers and enable them to be an integral part of the corporate
communication network.
Prerequisites:
NIL
Course Contents / Syllabus:
1
Module I The Nature and Process of Communication
Defining Communication
o Classification of Communication
o Creation of Relevant Content and Context in
Communication
40% Weightage
Principles of Communication
o 7 Cs of Communication
Types of Communication
o Formal Communication
o Informal Communication
Barriers to Communication
o Linguistic Barrier
o Cultural Barrier
o
Socio-Psychological Barrier
o Physiological Barrier
o Incorrect Assumptions
o Information Overload
o
Semantic Barriers
30% Weightage
Workshop
Presentation
Group Discussion
Lectures
30% Weightage
Lab/Practical/Studio (%)
100%
End Term
Examination
NA
60%
Total
100%
CT
GD
GP
Attendance
Weightage
(%)
10%
10%
15%
5%
60%
Total
100%
Text:
A. Ashley, The Oxford Handbook of Commercial Correspondence, Oxford, 2003.
Guffey, Ellen Mary, Business Communication, Thomson (South Western)
Meenakshi Raman &Prakash Singh, Business Communication, Oxford, 2006.
Reference:
M. John Penrose, Business Communication for Managers: An Advanced Approach, Thomson, 2003
Ronald B. R. Adler, Understanding Human Communication, Oxford, 2005.
Additional Reading:
Newspapers and Journals