MBA (General) (Semester)

11
DE3995
DISTANCE EDUCATION
M.B.A. (General) (Semester) DEGREE EXAMINATION,

MAY 2012.
First Semester
MANAGEMENT CONCEPTS
Time : Three hours
Maximum : 100 marks
SECTION A (5 8 = 40 marks)
Answer any FIVE questions.
1.
Define management
administration.
and
differentiate
s
UPn
Gvx Cu kzxP.
2.
it
uP.
from
{P
Explain the nature and importance of planning.
vmhh u UQzxzu .
3.
Write a note on objectives as a component of planning.

|UP[P Gu vmhh J TP J ]
S P.
4.
Explain the kinds of organisation.
Azu PP USP.
5.
What do you understand by delegation of authority?

Explain briefly the principles of delegation.
AvP Quzu, Gx Szx } Ax x

Cu PPP _UPP .
6.
Motivation is the core of management - Explain.
FUPkzxu
s
SvS & USP.
7.
What are the essentials of effective control?
s
vS
Azv] ?
8.
Gx
Pmkk
\uUS
Give a brief note on the recent trends in management.
s, uP US Szx ] S P.
SECTION B (4 15 = 60 marks)
Answer any FOUR questions.
9.
Explain the concept of

advocated by F.W. Taylor.
scientific
management
as
F.W. Taylor & A sU Pmmi

P USP.
10.
Explain the steps involved in decision-making process in

detail.
s
ikzu,
i{P .
11.
Gv
Discuss the factors influencing span of control in an

organisation.
J oP A, Pmkmk G {nUS
PoP Szx v.
12.
What is meant by line organisation? Mention the merits

and demerits of line organisation.
oP A, |Pmk A Gu
x? Au |, wPU SkP.
2
DE3995
13.
Distinguish between formal communication and informal

communication in an organisation. Give examples of each
of the two types of communication.
J {zv, \ \ uP uh
CQh mh USP. C
CsiS Eun uP.
14.
What do you understand by leadership in business?

Explain any two theories of leadership.
oPzv, u Gx } Ax x?
u Hu C PmkP USP.
15.
Explain in detail about Business process reengineering.

oP \ ^zu Gx Szx P
USP.
DE3995
12
DE3996
DISTANCE EDUCATION

MAY 2012.
First Semester
ORGANISATIONAL BEHAVIOUR
Time : Three hours
Maximum : 100 marks
PART A (5 8 = 40 marks)
All questions carry equal marks.
1.
List and explain the reasons

Organisation Behaviour.
for
the
study
of
{ |hzu PuP Pn[P UP.

2.
What do you know about personality? How is it

importance in an organisation?
u "E uSvzv' Gx Szx } Ax

x? {zvS Ax Gu P UQx?
3.
What is group cohesiveness? Explain its significance.
S Jmkzu G G? Au UQzx
x?
4.
What is communication apprehension?
uP uh Gv|US i G G?
5.
Explain the qualities of a good leader.
]u u ] sP USP.
6.
List and explain the

organisational climate.
{a `{z
UP.
7.
factors
ysk
which
influence
PoP
Explain the concept of organisational effectiveness along

with its various approaches.
{ \sz v Gu Au
AqSP USP.
8.
Explain the methods of

organisational development.
managing
change
{
miSz
u,
s''& P USP.
for
""
PART B (4 15 = 60 marks)
All questions carry equal marks.
9.
What is personality? Explain the factors determining it.
Bz v G
PoP .
10.
G?
Au
vUS
Explain the basic models of organisational behaviour in

the Global perspective.
EP Psnmhzv A \u UQ
Aih v i[P USP.
11.
Explain the importance of stress management in an

organisation.
J {zv Azu s UQzx

USP.
2
DE3996
12.
Explain the features of power and how is it influenced by

organisational policies.
AvP B& uP USP. {

PPP G Cu x uUP HkzxQ?
13.
Examine the different styles of leadership, which is

suitable for a software developing organisation?
u oP GP u o
{zvS x Gu
UP.
14.
Explain the implications of organisational climate on

organisational behaviour.
{ E UQ x { ` G
uUPzu HkzxQx Gu .
15.
Discuss Lewins three step model to manage successful

change in organisations.
kUS Eun G Pmh

zu |hkzxQx Gu USP.
DE3996
13
DE3997
DISTANCE EDUCATION

MAY 2012.
First Semester
MANAGERIAL ECONOMICS
Time : Three hours
Maximum : 100 marks
1.
Explain the importance of managerial economics in

business decision making.
J oPzv, ikzu , s
uzv UQzxzu .
2.
Explain the various factors that influence the demand for

a computer.
Po
u
PoP USP.
3.
{nUS
Define law of demand and what are its expectations?
u v UPn uP. Au GvP

?
4.
Distinguish between fixed cost and variable cost.
{a \P
kzxP.
5.
\P
Explain how the short-run influences the cost.
SQ P Kmh G AhUP x uUPzu

HkzxQx Gu USP.
6.
Discuss the factors influencing output decisions.
Ezv ikzu {nUS PoP

vUP.
7.
Argue for and against profit maximisation.

Czu Ea\kzxu- CuS
Gv u[P uP.
8.
\uP
Explain the concept of business cycle in Indian context.
Cv ` Psnmhzv, oPa _
USP.
9.
Explain the meaning of managerial economics and point

out its chief characteristics.
s uzv
uz u USP.
10.
Au
What do you understand by production function? How

does a producer achieve least cost combination of factors?
Ezv o } Ax x? J Ezv
PoP Sum\ \U P
G wUQ Gu USP.
11.
Explain the importance of government control over

pricing in the Indian Economy.
Cv uzv, UPmkmi
[Q UQzxzuU SkP.
12.
A_
Explain the concept of cost-volume-profit analysis.

AhUPAC
SzuP.
Cu
Em
13.
Write a detailed note on investment analysis and the

methods of analysis.
uk B Gu, Au P
J S uUP.
14.
What is balance of payment? How is it determined?
\zxu \ \u (Balance of Payment) G

G? Ax G {nUPkQx.
15.
Explain Inflation. What

managerial decisions?
are
its
implications
in
nUP Szx USP. s iP Au

uUP[P ?
DE3998
14
DISTANCE EDUCATION
MAY 2012.
First Semester
QUANTITATIVE METHODS
Time : Three hours
Maximum : 100 marks
1.
Explain the concepts of constant and variable with an

examples.
P UP[P Eunzxh .
2.
What is breakeven analysis? Explain with an examples.
\a^ { &\ B G G?
GkzxUPmkP USP.
3.
Solve graphically the following LPP.

Min z = 3x1 + 4 x 2
Subject to
x1 + x 2 4
2x1 + 3x 2 18
x 1 , x 2 0.
|Pmk
vmhzvS
w.
a]US z = 3x1 + 4 x 2
PmkkP.
x1 + x 2 4
2x1 + 3x 2 18
x 1 , x 2 0.
4.
Explain the formulation of transportation problem.
\UP USzx a\ A
.
5.
Obtain
following
an
initial
basic
transportation
feasible
problem
solution
using
to
the
North-West
corner rule.
D
Available
11
13
17
14
250
16
18
14
10
300
21
24
13
10
400
Requirements 200
225
275
250
DE3998
\UP USzx a\US h&S
vi
Aih h
wU
PsP.
D
G C
11 13 17 14
250
16 18 14 10
300
21 24 13 10
400
u 200 225 275 250

6.
State and prove addition theorem of probability.
{PuPP Tmh uzvU T {P.

7.
Explain the role of simulation in business decision

making.
oP ikzu \ P [Q
.
8.
Describe pay-off matrix with an examples.
C&Dk Ao GkzxUPmkPh .
9.
Explain graphical representation of function and their

application in management.
\ h [Su Au
s UQzxzu USP.
3
DE3998
10.
(a)
Describe the concepts of objective function and

constraints.
(b)
Point out the applications of L.P.P.
(A) PSa\ PmkkP UP[P

.
(B) |Pmk
Az
vmhzv
kP
GkzxUP.
11.
Solve the simplex method the following L.P.P.

Max z = 3x1 + 2x 2
Subject to
2 x1 + x 2 1
x1 2
x1 + x 2 3
x1 , x 2 0 .
|Pmk Az vmhzvS ]U
UPsk w
US z = 3x1 + 2x 2
PmkkP
2 x1 + x 2 1
x1 2
x1 + x 2 3
x1 , x 2 0 .
DE3998
12.
Obtain an initial basic feasible solution to the following

transportation
problem
using
vogels
approximation
method
A
D Supply
40 25 22 23
100
44 35 30 30
30
38 38 28 30
70
Demand 40 20 60 80
\UP USzx a\US P

u U Psk Aih h
wU PsP.
A
D A
40 25 22 23
100
44 35 30 30
30
38 38 28 30
70
u 40 20 60 80
13.
Define and explain the following :

(a)
conditional probability.
(b)
joint probability.
zx .
(A) \{ {PuP
(B) Cn {PuP
5
DE3998
14.
Present criteria for decision making under uncertainly.
{a\ { w Pq P USP.
15.
Write down the steps of simplex method.
]U Pq iP GxP.
DE3998
15
DE3999
DISTANCE EDUCATION

MAY 2012.
First Semester
BUSINESS LAWS
Time : Three hours
Maximum : 100 marks
1.
Distinguish between void and voidable contrasts.
C { JuzvS uuS JuzvS E

kP GxP.
2.
What are the remedies available for breach of contract?
Ju P P[P ?
3.
What are the essentials elements of agency?
P A]U TP ?
4.
Define cheque. Explain its features.
P\ CUPnzu T Au UQ CP
USP.
5.
What are the different types of partners?
TmhP PP ?
6.
What are the warranties in a contract of marine

insurance?
Ph\ Pmk Juzv Pnk |vP

?
7.
Explain the characteristics of a company.
{zv sP USP.
8.
What is company meeting? What are its essentials?
{ Tmh G G? Au UQ uP
?
9.
Explain the rules relating to offer and acceptance.
HUP \mhv PmkP

USP.
10.
Elaborate the rights and duties of Pawnee and Pawhor.
AhS AhS EP
PhP USP.
11.
Explain the role of consumers disputes redressal agencies

in respect of consumer disputes.
~P a\P wv ~P
wnzv [P USP.
12.
Narrate the important

Instrument Act 1881.
provisions
of
Negotiable
1881 B Bsi Bn \mhzv UQ

\zxUP ?
13.
Explain the fundamental principles of law of insurance.
Pk \mhzv
USP.
`
AihU
PP
DE3999
14.
What are the circumstances under which a private

company is converted into a public company?
J u {zu x {P uP
`{P UQ TP.
15.
Describe the procedures regarding the formation of

companies.
{
v
|P USP.
TmkUP
uh
DE3999
21
DE4000
DISTANCE EDUCATION
M.B.A. (General) DEGREE EXAMINATION,
MAY 2012.
Second Semester
FINANCIAL AND MANAGEMENT ACCOUNTING
Time : Three hours
Maximum : 100 marks
1.
What are the branches of accounting?
PnUQ QP ?
2.
Distinguish between balance sheet and statement of

affairs.
{USS,
{UPUS
kP GxP.
3.
What is single entry? How it is differ from double entry

system?
Jv G G? Ax G Cmh
v x kQx?
4.
What do you mean by trend analysis? Explain it with

example.
UP
Gu
GkzxUPmkh USP.
Au
5.
What is fund flow statement? What is the need of it?
{v Kmh AUP G G? Au u x?
6.
Explain the importance of budgetary control.
vmhmi Pmkmi A]zv USP.

7.
Prepare Trading A/c of Amudha for the year ending

31.12.2009. From the following details.
Rs.
Opening stock
Purchase
80,000
8,60,000
Wages
24,000
Sales
14,40,000
Purchase return
10,000
Sales return
3,16,000
Closing stock
1,00,000
Freight inward
Salary
52,000
5,000
uPPU Psk Au U
PnUQ uUP. 31.12.2009 |US [P
.
uhUP \UQ
80,000
8,60,000
Pu
DE4000
.
24,000
14,40,000
Pu v
10,000
3,16,000
Cva \UQ
1,00,000
E HUT
52,000
\
8.
5,000
Calculate the pay-back period for a project which requires

a cash outlay of Rs. 1,00,000 an the cash inflow in
I Year
Rs. 25,000
II Year
Rs. 35,000
III Year
Rs. 30,000
IV Year
Rs. 25,000
[PU
Psk
\zx
PUPmhzvU PnUQkP.
UP . 1,00,000
I Bsk
. 25,000
II Bsk . 35,000
III Bsk . 30,000
IV Bsk . 25,000
DE4000
9.
Explain the advantages and limitations of accounting.
PnUQ |P SkP USP.

10.
Write the format of Final Accounts.
CvU PnUQ izv GxP.

11.
Describe the various types of Financial statements.
{v{ AUP PP UP.

12.
What are the procedure for preparing cash flow

statement?
UP Kmh AUP uu P ?
13.
Explain the various methods of capital budgeting.
u \zvmh Pmhmi P
USP.
14.
From the following information find out :

(a)
current assets
(b)
current liabilities
(c)
value of stock
(i)
current ratio = 3.5
(ii)
liquid ratio = 2.5
(iii)
working capital = Rs. 1,00,000

4
DE4000
[PU
Psk
PnUQkP.
(A) |ha \zxUP
(B) |h P
(C) \UQ v
15.
(i)
|h Qu = 3.5
(ii)
} Qu = 2.5
(iii)
|h u . 1,00,000.
Prepare a flexible budget for 75% on the basis of the

following data for 50% capacity cost per unit
Rs.
Materials
100
Labour
50
Variable expenses
10
Administration expenses (50% Fixed) 40,000

Selling Expenses (40% variable)
Production (units)
50,000
1,000
50% P [P AihPU Psk 75%

PS |Q \z vmh uUP.
.
100
50
DE4000
k \
10
{Pa \ (50% {x)
40,000
a \
50,000
(40% k) Ezv (ASP)
1,000
DE4000
22
DE4001
DISTANCE EDUCATION
M.B.A.(General)/(Semester) DEGREE EXAMINATION,

MAY 2012.
Second Semester
BUSINESS ENVIRONMENT
Time : Three hours
Maximum : 100 marks
1.
How does the political conditions facilitate business

operations?
A] PoP
^UQx?
2.
What are the socio-economic problems of India?
Cv \u&u a\P ?
3.
What is Industrial Policy? What are its objectives?
uPP G G? Au |UP[P ?
4.
Describe the credit structure in India with reference to

Banking operations.
Cv [QP n Qu A
GxP.
5.
What is Economic Environment? How is it important for

Business?
ua `{ G G? oPzv Ax
G UQzx Qx?
6.
What are the promotion schemes carried out by

Government to promote SSI?
] uP A] vmh[P ?
7.
Discuss the EXIM policy of India for 1992-1997.
Cv Hv
UP.
8.
CUSvU
PP 1992&97
Explain the benefits and obstacles for privatisation.
u
USu
uhP .
|P
AuS
9.
The changes taking place in socio-cultural environment

in India is a boon for business -Discuss.
Cv \u&Pa\ ` HmiUS [P
zvS J \u & A_P.
10.
Explain the political and legal environment of business.
A] \mh ` UP.
11.
Explain the steps taken by Government to improve FDI.
A{ |i umh AvPUP A_ GkUS ]P

UP.
12.
How does the Foreign exchange flow prevail in India?
A{ |i |n Szx Cv { G?
13.
Explain in detail about Monetary Policy of India.
Cv |n PP P UP.
2
DE4001
14.
Government should play the roles of both regulator and

facilitator of business - Discuss.
zu
Pmkkzx FUPkzx
[Q A_ \kzu sk&A_P.
15.
Explain the concept of globalisation and its impact on

business.
EPUP zx oPzv u uUPzu

USP.
DE4001
23
DE4002
DISTANCE EDUCATION
M.B.A. (General)/(Semester) DEGREE EXAMINATION,

MAY 2012.
Second Semester
RESEARCH METHODS
Time : Three hours
Maximum : 100 marks
1.
Explain the meaning and types of research.
B PP USP.
2.
Discuss the meaning and application of scientific methods

in business research.
A B Gu x? oP B,
A B P mh USP.
3.
Explain the type of hypothesis with examples.
PxP PP Eun[Ph USP.

4.
Write a detailed note on review of literature in the field of

corporate management research.
{ s uh B, B Gx
Szx S P.
5.
Explain the advantages and disadvantages of sampling in

business research.
oP B, v Gkzu (sample) |P
SkP ? USP.
6.
Distinguish between primary data and secondary data

with examples.
u{ uPP, Csh {z uPP

CsiS k Szx Eun[Ph USP.
7.
What are the essentials of a good schedule in data

collection? Explain.
uP \P x mi Aih
A\[P ? USP.
8.
Explain the meaning

techniques in research.
and
importance
B, Ah ~m[P
UQzx Szx USP.
of
scaling
9.
Explain the steps involved in the formulation of research

problem.
B AihU
i{P USP.
10.
Pzx
EUSu
Discuss the different stages in the process of research

with an example.
B {P Eunzxh USP.
11.
Write a detailed note on research design and the factors

influencing the research design.
B i Auz wUS
PoP P J S P.
12.
Describe the principles and essentials of a good sampling.
J
|
vkzu,
PPP
h si AihP Szx UP.

DE4002
2
13.
Discuss in detail the merits and limitations of interview

techniques in data collection.
uPz vmh, mi P |P
SkP ? USP.
14.
Explain the detailed note on pre-testing and its

importance in business research.
oP B, \u B UQzx Szx
USP.
15.
Describe the principles of good report writing. What are

the types of research report?
]u
BUP
PPP
BUP PP ?
DE4002
24
DE4003
DISTANCE EDUCATION

MAY 2012.
Second Semester
INTERNATIONAL BUSINESS
Time : Three hours
Maximum : 100 marks
1.
Explain the concept and nature of International business.
mk oP Gu uP
USP.
2.
Describe the different classification of International

business.
mk oPzv PP .
3.
Explain the basic operations and strategy of MNCs.
mk oP {[P Aih \ P
A P Uvz v P
BQ USP.
4.
Discuss the marketing management practices of MNCs.
mk oP {[P \ukP
s |hP vUP.
5.
Explain the NAFTA agreement and its impact on the

trading activities of the member states.
NAFTA Ehmh, E |kP oP
|hiUPP Cu uUPzu USP.
6.
Explain the industrial

investments in India.
policy
and
foreign
direct
Cv uPP A|mk |i
uk BQ Szx USP.
7.
Discuss the structure and functions of WTO.

WTO& A oP UP.
8.
Explain the
agreements.
contents
of
drafting
of
arbitration
zvu EhiUP uzu Au \zxUP

Szx USP.
9.
Describe the
Business.
factors
influencing
the
International
mk oPzu wUS PoP UP.

10.
Give a detailed account on regulation of International

business in India.
Cv, mk oP u \mh |P
Szx S u \P.
11.
Explain the concept and importance of economic

integration in International business environment.
mk oPa `, uU Tmh
U Pzx UQzxzu USP.
2
DE4003
12.
Explain the areas of operation of WTO.

WTO& \kP Ah[Q P
? USP.
13.
Explain the environmental aspects in International

trade.
mk oPzv, `{ A\[P USP.

14.
Explain the state of Indian joint ventures abroad in

detail.
A|kP Cv
{mh USP.
15.
Cn
{[P
Describe the procedure for International commercial

arbitration.
mk oP \u zvu |hiUPP
\P ? .
DE4003
25
DE4004
DISTANCE EDUCATION
M.B.A. (General) / (Semester) DEGREE EXAMINATION,

MAY 2012.
Second Semester
MANAGEMENT INFORMATION SYSTEM
Time : Three hours
Maximum : 100 marks
1.
Explain system study in detail.
vmh B P USP.
2.
Explain the elements of MIS.

MIS& TP USP.
3.
Discuss the pre-requisites of MIS.

MIS& Aih uP vUP.
4.
Explain the concept of decision support system.
ikzu Buzvmh Pzv USP.

5.
Write note on communication channel.
uP uh FhP Szx GxP.

6.
Write about electronic mail and interactive video.
Ag\ uhhz uP GxP.
7.
Discuss about Value added networks.
v Tmhmh vUP.
8.
Explain the concept of E Commerce.
zuPzv PzxP USP.

9.
Explain the steps involved in system analysis and design.
vmh B
|hiUPP USP.
10.
uh
Describe the characteristics and basic requirements of

MIS.
MIS& Snv\[P Aih uP .
11.
Compare MIS and data processing.

MIS uP \k BQ JkP.
12.
Discuss the
technology.
recent
developments
in
information
uPuh u ~mzv uu a]
vUP.
13.
Explain the following :

(a)
LAN
(b)
WAN.
USP.
(A) LAN
(B) WAN.
DE4004
14.
Explain the elements of ERP system in detail.

ERP vmh TP P USP.
15.
Discuss the following :

(a)
Applications of Internet
(b)
Website Management.
Szx vUP :
(A) Cnzv kP
(B) Cnu s.
DE4004
31
DE4005
DISTANCE EDUCATION

MAY 2012.
Third Semester
FINANCIAL MANAGEMENT
Time : Three hours
Maximum : 100 marks
1.
Explain the scope of financial management with its

significance.
{v
s
UQzxzxh USP.
2.
Au
What are the principle sources of long term finance for

business enterprises? Explain.
oP {[PUS }sh P {vz u zv

\ P ? USP.
3.
Distinguish between shares and debentures.
[SP Ph zv[P Cshh kzxP.

4.
Explain the meaning and scope of public deposits in

India.
Cv xUP {v Gu
USP.
5.
Discuss the concept and types of working capital.
|h uzv Pzx PP Szx

vUP.
6.
Explain the concept and importance of capital budget.
u \z
UQzxzu USP.
7.
vmhzv
Describe the CAPM method.

CAPM UP.
8.
Explain the different types of dividend policies.
P [PuU PPP USP.

9.
Explain the regulations relating to raising finance

through public deposits.
xUP {v {v vmku uh
|P USP.
10.
Discuss in detail the risk-return trade off.
Ch Ch uh Szx USP.
11.
Explain the recommendations given in chore committee

report on working capital.
|h u uhP, Chore Pmi

AUP Tmk xP USP.
12.
Explain the MM theory of capital strucutre.
uU Pmh Szu MM Pmmi USP.

2
DE4005
13.
Describe the method of determining weighted average

cost of capital. Give examples. What is watered stock?
zu \\ uU Qzu vh .
Eun uP. } u G G?
14.
Critically examine the various methods of evaluating

capital expenditure proposals. Discuss their merits and
limitations.
u \z vmh[P vk \ P
BP. A |P SkP USP.
15.
Explain James
implications.
Walter
dividend
model
and
its
mh [PuU Pmmk i
USP. Au uUPzu UP uP.
DE4005
32
DE4006
DISTANCE EDUCATION

MAY 2012.
Third Semester
PROJECT MANAGEMENT
Time : Three hours
Maximum : 100 marks
1.
Explain the meaning and nature of project management.
vmh s T Au uP
USP.
2.
Examine the different types of projects.
vmh[P PP BP.
3.
Discuss in detail the sources for identification of

investment opportunities in India.
Cv
umk
P UP.
4.
UPU
Psh
Describe the steps involved in selection of projects.
vmh[Pz uukzu Eh[Q i{P

UP.
5.
Examine the objectives of project appraisal.
vmh vmi |UP[P BP.
6.
Examine the meaning of project planning with its

components.
vmh[P vmhku uh TP BP.

7.
Write a detailed note on project scheduling.
vmh AmhnU S UPP GxP.

8.
Explain the different forms of project organisation.
vmh A i[P USP.

9.
How can you identify that project management as a

profession?
vmh s J uP Gi Psh
i?
10.
Explain the guidelines issued by planning commission

regarding project formulation.
vmhU S hmk vmh EUP

uh P USP.
11.
Write a note with examples of the following :

(a)
Technical appraisal
(b)
Managerial appraisal.
u[P GkzxUPmkh GxP.

(A) ~m vk
(B) s vk.
2
DE4006
12.
Prepare a project schedule to match the availability of

manpower with an example.
u zuk uhh
GkzxUPmkh uUP.
13.
Explain the methods

contractors for projects.
for
vmh
tendering
Amhn
and
selecting
vmh[PUP Hku JuPP

uukzu uh P USP.
14.
Explain in detail the factors influencing the project

management.
vmh s {nUS PoP USP.

15.
Explain the project control techniques in detail.
vmhU Pmkmk ~mzv UPP .
DE4006
33
DE4007
DISTANCE EDUCATION

MAY 2012.
Third Semester
PRODUCTION AND OPERATIONS MANAGEMENT
Time : Three hours
Maximum : 100 marks
1.
Explain productions relationship with other functional

areas.
Ezv xx G Cu xPh uh
Pskx?
2.
Illustrate the various locational flexibilities.
P Ch A |a]P Eunzxh
GxP.
3.
How does the standardization help manufactures and

buyers of a product?
uPUS [SPUS mP u
{k Gu P EuP Ex Gu
USP.
4.
Explain the various types of layout and their functions

and objectives.
A vmhzv PP, \P
SUPP BQ UQ GxP.
5.
What are the factors affecting plant location decision?
EzvUP Chzu u \u vUS PoP

?
6.
What are the steps involved in the material requirement

planning and control?
vmhh
Pmkk
BQ i{P GxP.
7.
Write a short note on plant maintenance.
Ezv S GxP.
8.
Explain the two types of inventory control systems.
\UQ PmkmiP Csk P USP.

9.
Explain the factors to be considered at product design

stage. Give your answer with suitable example.
uSu Eun[Ph i x
PhiUP si PoP UP.
10.
Explain the capacity planning and its importance. How

the capacity planning processing carried out in the
manufacturing industry?
u\ EzvUS Eu \ B vmhku
Au UQzxzu UQ GxP.
2
DE4007
11.
Explain the various types of plant layout.
Cv A PP UP.
12.
Briefly write short notes :

(a)
ABC analysis
(b)
PERT and its applications
(c)
VED analysis.
]S P.
(A) ABC S
(B) PERT Auh \k
(C) VED S.
13.
Explain the quality control techniques.
uUPmkmi UvP UP.

14.
Explain the various forecasting methods.
u Po P PPP zx
GxP.
15.
Explain the process and equipment selection procedure in

industry.
u\P \u[P uukUS P

USP.
DE4007
34
DE4008
DISTANCE EDUCATION

MAY 2012.
Third Semester
HUMAN RESOURCE MANAGEMENT
Time : Three hours
Maximum : 100 marks
1.
Differentiate human development from human resource

development.
u k,
kzxP.
2.
Csh
Explain the benefits of human resource management to

an organisation.
J {zvS u mi QhUS
|P USP.
3.
What are the methods and techniques of human resource

planning?
u vmhh P ~m[P ?
4.
Write a note on the following :

(a)
Job analysis
(b)
Job description.
Szx UP P.
(A) o Szu
(B) o .
5.
Explain the methods used in the selection process.
o u \ PP USP.
6.
Explain the basic principles of wage and salary

administration.
T \ {Pzv AihU PPP

?
7.
What do you understand by job evaluation? Point out the

merits and demerits of it.
o vh Szx } Ax x? Au |
wP ?
8.
Explain the importance industrial hygiene and safety.
u\ _Pu xP UQzx
Szx USP.
9.
Describe the structure of personnel

organisation. Explain its importance.
function
in
J {zv o \ oP Pmh
. Au UQzxzu USP.
10.
What factors are considered while forecasting the human

resource needs of the organisation?
J {zv u u Po
\vk x ^UPh si PoP ?
11.
Explain the steps involved in the process of selection of

personnel in an organisation.
J
{zv
o
u
\k
\ i{P USP.
2
DE4008
12.
Training is a vital aspect of managerial control

Discuss.
s
Pmkmk o, oUS
]zu J UQ A\S & USP.
13.
Explain the different types of fringe benefits to the

employees.
oPUS [Pk P {v\

P USP.
14.
Describe the important measures undertaken by the

agencies promoting labour welfare.
E
|
kzx
AP
P |hiUPP P
.
15.
Explain the methods of maintaining personnel records

and reports.
o
uh
Bn[P,
AUPP
u uP PP USP.
DE4008
35
DE4009
DISTANCE EDUCATION

MAY 2012.
Third Semester
MARKETING MANAGEMENT
Time : Three hours
Maximum : 100 marks
1.
What is market segmentation? How is it differ from

market aggregation? Explain with examples.
\u S G G? Ax, \u uS
G kQx? Eun[Ph USP.
2.
Explain the special features of industrial and service

marketing in India.
Cv u\ mP \
mP \uh ]P Szx USP.
3.
What is marketing mix? Explain the elements of

marketing mix.
\uU P G G? \uU P UQU

TP ? USP.
4.
Describe any two theories of consumer behaviour.
~P |hzu Szu Hu C PmkP

UP.
5.
Discuss the meaning and importance of test marketing.
\u \ukP UQzx
Szx UP.
6.
Explain the role of Government in controlling prices in

India.
Cv, Pmkmi A] [S Szx

USP.
7.
Middlemen can be eliminated, but not their services

Discuss.
Chz uPP UP B AP oP
A USP.
8.
Describe the steps involved in personal selling.
B\ i{P UP.
9.
Explain the bases for segmenting the consumer market.
~P \u SuP AihU PoP

USP.
10.
Describe the consumer buying process in detail.

~P [S \ P USP.
11.
Explain the marketing strategies during the different

stages of product life cycle.
UPa _ {P
Pk \ukP Uvzv |hiUPP
Szx USP.
2
DE4009
12.
Explain the methods of price fixation.
{nzu P Szx USP.

13.
Discuss in detail the factors determining channel choice.
\ukP,
[P
PoP P USP.
14.
Explain the evaluation procedure for effectiveness of

advertisement.
zv v vk
\ Szx UP uP.
15.
{nUS
Describe in detail the different forms of sales promotion.
k \u PP Szx
UP.
DE4009
36
DE4010
DISTANCE EDUCATION

MAY 2012.
Third Semester
STRATEGIC MANAGEMENT
Time : Three hours
Maximum : 100 marks
1.
What is business system? Explain with examples.
oP vmh G G? Eun[Ph
USP.
2.
Explain the balancing objectives of business.
oPzv \{ |UP[P Szx USP.

3.
Discuss the meaning and nature or corporate strategy.
{ Uvzv
vUP.
4.
uP Szx

(a)
Mission
(b)
Goals.
Szx vUP.
(A) Aih |UP
(B) CUSP.
5.
Explain the strategic alternatives.
Uvzv P Szx USP.

6.
Describe the importance of external growth strategy and

what are the issues involved in it.
Uvz v UQzx Szx . Cv

E ]UPP ?
7.
Explain the strategy for joint ventures with examples.
Cnuh Uvzv Eun[Ph

USP.
8.
What is ERP and explain its nature and scope in Indian

business environment?
G G? Cv oPU ` Au
uP UP.
ERP
9.
How do you formulate the strategy for your organization?
Ex {zvS si Uvz v } G
EUS?
10.

(a)
Portfolio analysis.
(b)
BCG matrix.
Szx UP uP.
(A) mi Szu
(B) BCG mU.
2
DE4010
11.
Explain the line and staff functions in the organization.

What are the issues involved in it?
J {zv, |{ B\P oP
UQ oP USP. C uh ]UPP
?
12.
Discuss in detail the different methods of change

management.
"" s''
vUP.
13.
Szx
What is organizational climate? Why is it important for

the organizational development?
{a ` G G? { miS Au
H UQzx Qx?
14.
Explain the procedure for planning strategy in modern

business world.
| oP EQ,
\P .
15.
Uvz
vmhh
Describe the features and applications of ERP.

ERP uP kP P
DE4010
411
DE4011
DISTANCE EDUCATION

MAY 2012.
Fourth Semester
PRODUCT MANAGEMENT
Time : Three hours
Maximum : 100 marks
1.
Explain the role of product managers.
Ezv [S UQ GxP.
2.
What is meant by PLC? Explain the various factors of

influence of PLC on product design.
\USP UP ` G G? \US
iS Eu \US ` PoP USP.
3.
Define product planning and control. What are its main

constituents?
Ezv vmhh Pmkk . Au UQ

BUP TP TP.
4.
Describe the essentials for the successful launch of a new

product.
v PP APkzxuS
uP zx GxP.
5.
Explain the areas of product research.
Ezv B SvP UQ GxP.
6.
Explain the needs for commercialization.
USu uP USP.
7.
Enumerate the salient features of a product policy.
m PP UQ TP .
8.
What are the functions packaging?
Pmkzv oP G?
9.
Explain existing product management.
ux
USP.
10.
mP
Pzu
What are factors involved in product line decision?
\ ikzu \uk PoP

?
11.
Explain the scientific process of developing a new

product.
v EUSx P si
A P UQ GxP.
12.
Explain the meaning of test marketing. What are the

process of test marketing?
\u A[Pi G G? Au \
P USP.
13.
What is product research? Discuss the broad areas of

product research.
Ba] G G? AuP P[P Szx

USP.
14.
Write short notes on :

(a)
Containers
(b)
Pipelines
(c)
Transport-recent innovation
(d)
Bill of lading.
]S P.
(A) PPP
(B) S P
(C) USzv uu zuUP[P
(D)
15.
P ^x.
Discuss about the latest trends in packaging of products.
PmkzvP | UQ vUP.
412
DE4012
DISTANCE EDUCATION

MAY 2012.
Fourth Semester
PROMOTIONAL MANAGEMENT
Time : Three hours
Maximum : 100 marks
1.
What are the different methods of sales promotion?
miP P x?
2.
Differences between advertising and personal selling.
zu B\ kzxP.
3.
What are the uses of promotional tools?
UP P P x?
4.
Give six process of selling.
x \h si B Aih
{Pz uP.
5.
Mention the advantages of advertising to manufactures.
zv EzvPUS Hk |PU
SkP.
6.
Explain the importance of advertising.
zv UQzxzu USP.
7.
How and what basis are different sales territories

created?
sh[P
uUPkQ.
8.
Gu
Aih
Gi
Explain the features of sales promotion?
mk uP USP.
9.
Define salesmanship. Enumerate functions of salesmen.
z vzvS CUPn uP. s

oPU Sh.
10.
Explain the objectives, need and advantages of training of

salesmen.
PUS
]
AUPku
u |UP[P SkP.
11.
Advertising is a social wasteComment.
"" J \P s \'' USP.

12.
What criteria are used in selecting the media for

advertising?
a \uzu uukuS kzuk

AihP ?
13.
What are the

effectiveness?
test
used
to
measure
advertising
\ v AUS \uP ?
DE4012
14.
What are the different stages in a buying process of a

consumer?
~P Pu \ Pmh[P
x?
15.
Discuss the various methods of sales training.
] PP P vzx
GxP.
DE4012
413
DE4013
DISTANCE EDUCATION

MAY 2012.
Fourth Semester
MARKETING OF SERVICES
Time : Three hours
Maximum : 100 marks
1.
Discuss the nature and characteristics of services.
\P u ]P Szx vUP.
2.
Explain the concept of relationship marketing with

examples.
E{ \ukP
Eun[Ph USP.
3.
AihU
Pzv
Write a detailed note on the levels of service positioning

in the market.
\u, \ mP v E
{P Szx S P.
4.
Explain the basic elements of service marketing mix.
\ \ukP, \uU P UQUTP

USP.
5.
Discuss the concept of pricing mix for service marketing.
\ \ukP, U P Pzv
vUP.
6.
Write a detailed note on quality aspects of customer

service.
iUP \ uh ]\[P Szx J

S P.
7.
Tour operators act as wholesalers and travel agents live

retailers Elucidate.
_oP
{[P zu
n
PP
]
oQ USP.
8.
PP,
PP
Examine the strategy of banking industry in designing

and delivery services to its customers.
ux
iUPUS
\P
[Sv [Q{[P P
Szx BP.
vmhmk
Uvzv
9.
Explain the service market segmentation along with its

process.
\\u S Au \k \zx
USP.
10.
Discuss the promotion and communication aspects of

service marketing in detail.
\
\ukP
k
uPuh A\[P Szx vUP.
11.
How do you formulate marketing strategy for services for

your organisation?
Ex {zv, \ \uh
si P G u?
2
DE4013
12.
Explain the meaning and levels of service positioning in

the market.
\u, \ mP zu Gv
Av E {P USP.
13.
Explain the strategy for marketing of hotel services in

India.
Cv, En kv \P \ukP
P si zvzv Szx USP.
14.
Education service marketing is difficult in India. Do you

agree with this statement? Why or why not? Explain.
Cv Pa \P \uh ]UPx&CU
Pzv HU PQ? H Ax H C?
USP.
15.
Customer is always right. Comment on the statement

and discuss its implications while dealing with different
words of customers by service organisations.
iUP Gx \&Cx S
uP.
\
{[P
umh
iUPU Px CUPzv uUP
vUP.
DE4013
421
DE4014
DISTANCE EDUCATION

MAY 2012.
Fourth Semester
MANAGEMENT OF FUNDS
Time : Three hours
Maximum : 100 marks
1.
What is meant by effective allocation of funds?
]u {v Qu G G?
2.
What is the difference between leverage and cost of

capital as per the net income approach?
{P Aih |P
u] G kQx?
3.
Explain the importance of capital structure.
u A UQzxzv USP.
4.
Define various leverage ratios.
P |P Qua \[P .
5.
Discuss the problems and issues faced in financial

statement analysis.
{v{ S a]P .
6.
What is the internal rate of return of an investment?
K umi AP Qu G G?
7.
Discuss the steps involved in decision tree analysis.
PP i S E iP .
8.
Explain the mechanics of issuing GDRs.

GDRI kv ~m[P .
9.
Distinguish between business risk and financial risk.

What factors influence business risk?
u Ch {v Ch BQUQh E
kP TP. u Ch FUSUS PoP
?
10.
Discuss the risk-return trade off in financial decisions.
{v \ iP Chmh zu \
\ vUP.
11.
Discuss the application of security market line (SML) to

the calculation of cost of equity.
| [SP AhUPzu PnUQh n \u

\ ~mzu G kzx?
12.
Describe the procedure for determining the optimal

capital budget.
{ { uzvmhzv PhiUS x
PUPh si P USP.
13.
State the assumptions underlying the CAPM. What is the

empirical evidence on the CAPM?
u \zx k Pmmi (CAPM)

A[P TP. A T UP.
DE4014
14.
Critically comment on the methods of risk analysis

commonly used in practice.
|h Chmh k \ kzx
P Pmk P.
15.
Describe the major documents/instruments used in

international trade.
mk ozv
Bn[P .
kzu
Ti
DE4014
422
DE4015
DISTANCE EDUCATION
M.B.A. (General) /(Semester) DEGREE EXAMINATION,

MAY 2012.
Fourth Semester
INVESTMENT ANALYSIS AND PORTFOLIO
MANAGEMENT
Time : Three hours
Maximum : 100 marks
1.
Write a short note on Speculation.

FP oP ] S P.
2.
What is meant by Portfolio management?
umk mi s G G?
3.
What do you mean by Valuation analysis?

vmk S G G?
4.
What is meant by Technical analysis?

u~m S G G?
5.
Explain the various patterns of chart.
h[P P vP USP.
6.
What is Markowitz diversification?

Pm mh A G G?
7.
Write short note on efficient market hypotheses.
v u \u PxP ] S P.
8.
State the need for portfolio audit.
umk mi uoUP u GkzxUP.
9.
Explain the different types of investment.
umi PP USP.
10.
What are the steps involved in Return analysis?

S Eh[Q P ?
11.
How fundamental analysis is conducted in investment

management?
{v s
|hzukQx?
12.
Aih
Explain Dow theory in detail.

h Pmk P USP.
13.
Discuss in detail the Risk-return indifferent curves.

Chk& k PkP
UP.
14.
Explain the assumptions and application of Capital

asset pricing model.
ua \zx v P[P, Au
|hkzx u USP.
15.
Discuss the various methods of measuring portfolio

performance.
umk miP Aku

P P UP.
DE4015
423
DE4016
DISTANCE EDUCATION

MAY 2012.
Fourth Semester
FINANCIAL SERVICES AND INSTITUTIONS
Time : Three hours
Maximum : 100 marks
1.
Define a financial service industry and discuss the kinds

of services rendered by it.
{v\ \ u UPn uP. Ax B

P \P Szx UP.
2.
Explain the functions relating to public and private

placement of capital issues.
u kP x
uh oP ?
3.
JxURkP
Describe the different schemes of mutual funds in India.
Cv {v vmhPP
UP.
4.
Explain the concept of credit rating and what are the

objectives of credit rating.
Ph{ vmi P
|UP[P Szx USP.
Au
5.
Explain the role of LIC in providing financial services in

India.
Cv {v\ \P [Sv B Pmk

{zv [S Szx USP.
6.
Explain the functions of IDBI.

IDBI& oP Szx USP.
7.
Describe the SEBI guidelines for primary market.
u [Sa \u uh \ Azx
Pmi |P .
8.
Explain the functions of stock exchanges in India.
Cv [Sa \uP oP USP.

9.
Explain the services of merchant banking.
oP [Q \P USP.
10.

(a)
Disclosure norms
(b)
Issue underwriting.
Szx S P.
(A) kzxu |P
(B) zv k Ev.
11.
Explain the regulations relating to mutual funds in India.
Cv {v uh J[S |P
Szx USP.
2
DE4016
12.
Discuss the working of various credit rating agencies in

India.
Cv, Ph{ vmk {[P \k

Szx UP.
13.
Explain the importance

Investment institutions.
of
services,
provided
by
umk {[P B \P UQzxzu

USP.
14.
Write a detailed note on :

(a)
ICICI
(b)
IRDBI.
Szx UP uUP :
(A) ICICI
(B) IRDBI.
15.
Explain the features and role of NSE in India.
Cv u] [Sa \u ]P
Ax B oP Szx USP.
DE4016
431
DE4017
DISTANCE EDUCATION

MAY 2012.
Fourth Semester
LABOUR LEGISLATIONS
Time : Three hours
Maximum : 100 marks
1.
What are the provisions of Factories Act, 1948 relating to

health and safety of workers?
u
_Pu
xP
Szu
u\P \mh 1948 E \zxP ?
2.
What are the objectives of Workmens Compensation

Act, 1923?
uP Cmka \mh 1923 |UP[P

?
3.
What are the functions of employee state insurance

corporation?
u { PmkU PPzv oP ?
4.
Write a short notes on Industrial Dispute.

u uP ] S GxP.
5.
Explain the procedure of registering a trade union.
J u\[Pzv v \ USP.
6.
Write the provisions for eligibility of bonus and payment

of bonus.
FUPz uP [SuP Aih uSvP

Ax G [PkQx.
7.
What are the functions of factory inspectors?
u\ B oP ?
8.
What are the registers maintained under minimum

Wages Act, 1948?
Sum\ T \mh 1948 i UPmh

si vkP ?
9.
What are the provisions of the Factories Act, 1948 related

to welfare of employees?
u\P \mh, 1948 E u |

Szu \zxP ?
10.
Explain the important

Compensation Act 1923.
provisions
of
workmen
u {n \mh 1923 E UQ
\zxUP UP.
11.
Write the procedure for settling industrial disputes.
u uPPz wzx x Szu

GxP.
DE4017
12.
Explain in detail the objectives of Employees Provident

Funds and Miscellaneous Provisions Act, 1952.
u \|{v ( Cu \zxUP) \mh

1952 |UP[P P UP.
13.
Write the provisions of payment of Gratuity Act relating

to payment of gratuity.
oUPh
A
\mhzv
Shmk
oUPh [Sx Szu \zxUP GxP.
14.
Discuss in detail the significance of understanding labour

legislations in the current globalised economic
environment.
ux EPUPmh u `
u \mh[P x Pv UQzxzu
P UP.
15.
Write the provisions relating to responsibility for

payment of wages under payment of Wages Act, 1936.
T [S \mh 1936i T [SuP

SUS \zxP GxP.
DE4017
432
DE4018
DISTANCE EDUCATION

MAY 2012.
Fourth Semester
HUMAN RESOURCE DEVELOPMENT
Time : Three hours
Maximum : 100 marks
1.
What are the importance of HRM?
u s UQzx G?
2.
Write short notes on role analysis.
Sv B ]S P.
3.
What are the objectives of training?
] |UP[P G?
4.
Discuss briefly-Human Resource development in service

sector.
\ P u mkz x _UPP
US.
5.
What do you mean by the term employee counselling?
o Bkzxu G \h
x?
6.
What is career planning?
u\ vmh G G?
7.
What is meant by organisational culture?
A Pa\ G G?
8.
What are the various functions of HRM?
u s oP ?
9.
Explain evolution of Human Resource Development as a

management philosophy.
sz uzx[P Aih
mkz x a] USP.
10.
What is performance appraisal? What are its objectives?
\ vk G G? A |UP[P
?
11.
Discuss current status and future direction of HRD.
u mi uu { GvP
PmkuP BP.
12.
Explain the nature and scope of Personnel Research.
o Ba] G CPz u
.
13.
Discuss current status and future directions in HRD.
u mi uu { GvP
PmkuP BP.
14.

(a)
Job evaluation
(b)
Job description
(c)
Job specification.
2
DE4018
]S P :
(A) o vk
(B) o
(C) o UP.
15.
Distinguish Personnel management Vs Human Resource

Development.
o s, u mh
kzvU PmkP.
DE4018
433
DE4019
DISTANCE EDUCATION

MAY 2012.
Fourth Semester
INDUSTRIAL RELATIONS
Time : Three hours
Maximum : 100 marks
1.
What is trade union? What are the problems of trade

union?
u\[P G G? A a\P ?
2.
What is Industrial Relation? What are the factors

affecting industrial relations?
u E G G?
vUPUTi PoP ?
3.
Explain briefly about the principles of good industrial

relations.
]u uP EU PP _UPP UP.
4.
What are the significance of Industrial Relations?
uP EU PP UQzx[P GxP.
5.
What are the

Organisation?
functions
I.G.K. oP ?
of
International
Labour
6.
What are the causes for Industrial Disputes?
uP \a\PUS Pn[P ?
7.
Write short note on Wages Policy.
TU Pmk ] S P.
8.
Write short notes on Conflict Management.
] S P : \a\ s.
9.
Explain in detail about the employees health, safety and

security and the management of conflict.
uP
|,
xP
s \a\ P GkzxUP.
10.
Explain in detail the structure of the International

Labour Organisation.
mkz u A Pmh P
GkzxUP.
11.
What are the various barriers with regard to employee

communication? And how we can overcome such barriers.
u uP uh HhUTi uh[PP
? uh[PP ChP G |
P?
12.
Explain about the minimum wages act 1948 and its

contents.
Aih \a \mh 1948 Au E AhUP

USP.
2
DE4019
13.
What do you mean by workers participation

management? Explain its position in India.
in
s uP [S u G
G? Cv Au { G?
14.
What are the causes of grievances? Explain the

procedures for Grievances Redressal.
uP[P SP HhUPn G? u
SP {zv \h P .
15.
What is workers education? Explain in detail the

objectives of worker education in India.
u P G G? Cv u
P SUPP ?
DE4019
441
DE4020
DISTANCE EDUCATION

APRIL 2012.
Fourth Semester
OFFICE AUTOMATION
Time : Three hours
Maximum : 100 marks
1.
What are the differences between moving and copying a

file?
|PuUS |P GkzuUS E kP x?
2.
Explain the advantages of using Ms-Word.
GG k |P .
3.
What are the different way to create a word document?
Gu Gu P
EUP?
4.
Bn[P
Ms-Word
Explain the procedure for creating and copying formulas

in Ms-Excel.
G.G. GU\ `zv[P EUS

|PkUS .
5.
What are the various types of charts that are available in

Ms-Excel?
Ms-GU E P h[P ?
6.
Explain the database creation in Ms-Access.

Ms-BU uP u EUSu .
7.
How do you create table in Ms-Access? Explain entering

and editing data in a table.
G.G BU Amhn EUSx Gi? Av

uPP Eku \u .
8.
What are the presentation file in Powerpoint?
si PP kzx P
?
9.
Explain the procedure for the following :

(a)
Creating a short cut icon
(b)
Renaming, copying and moving a document.
RPs P USP.
(A) _UP ][P EUS
(B) J Bnzu ku, |Pkzu
|Pzxu.
10.
Explain briefly Faxing and E-mailing documents.
Ag\ g\ _UPP .
2
DE4020
11.
Outline the tool bars in Ms-Word.
G.G mi E P mh kzxP.
12.
What are the uses of point preview tools in Excel?

Explain.
sm P mh USP.
13.
Explain the mathematical and financial functions in

Excel with examples.
GU\ Pou \kP {v \u

\kP Eunzxh USP.
14.

(a)
How will you merge an access table with word

letter?
(b)
Write short note on Power Point.
RPsh :
(A) G BU mi m Pizuzxh
Cn?
(B) J { UP ( sm) ] S
P.
15.
Explain the
Power Point.
process
of
creating
si EUSu
G Gu USP.
and
running
\kzxu
DE4020
442
DE4021
DISTANCE EDUCATION

MAY 2012.
Fourth Semester
INTERNET PROGRAMMING AND WEB DESIGN
Time : Three hours
Maximum : 100 marks
1.
How to develop intranet applications?
Cmmi kP EUSx G?
2.
Explain about encryption process.
GQ\ \mh USP.

3.
Write note on CGI.

CGI S GxP.
4.
Explain about VB Script.

VB Qm&I USP.
5.
Discuss about SGML.

SGML&I vUP.
6.
Explain shockwave and lingo.

Shockwave lingo BQ USP.
7.
How to create Netscape Navigator applications?
|mP
|Pmh
EUSx?
8.
kP
Explain images and hyperlinks.
C P[U BQ USP.
9.
Discuss about dynamic graphics.
hU QU vUP.
10.
Describe Internet programming.
Csh|m Q[P .
11.
Explain the features of Java.

Java ]P USP.
12.
Explain Internet scripting language.
Csh|m Qm USP.
13.
Write brief note on HTML.

HTML S GxP.
14.
How to create ActiveX control to activate a web page?
zu
UP[P
\kzu
Psm EUSx G?
15.
BUi&GU
Explain animation in detail.
A\ P USP.
DE4021
443
DE4022
DISTANCE EDUCATION

MAY 2012.
Fourth Semester
MULTIMEDIA APPLICATIONS
Time : Three hours
Maximum : 100 marks
1.
Discuss about multimedia platforms.
ii m vUP.
2.
Write short note on commercial tool.
oP EPn[P ] S GxP.
3.
Explain non-temporal media types.

Non-temporal i PP USP.
4.
Explain about extended images.
UPmh C USP.
5.
Write about DVI in detail.

DVI P GxP.
6.
Describe objects and classes.
B\Um QP .
7.
Explain about transform classes.
m QP USP.
8.
Write brief note on CD family.

CDSk S GxP.
9.
Explain the components of multimedia.
ii P[P USP.
10.
Explain Analog and Digital audio.
GsoUP Bi
USP.
11.
BQ
Discuss the following :

(a)
JPEG.
(b)
MPEG.
vUP.
(A) JPEG.
(B) MPEG.
12.
Explain media classes and transform classes.
i Q m QI USP.
13.

(a)
Format Classes.
(b)
Component classes.
2
DE4022
USP.
(A) Lm Q
(B) Pnm Q.
14.
Write brief note on Media Organization.
i J[Qn S GxP.
15.
How to use media in real world?
{PP EQ i G kzxx?
DE4022
452
DE4023
DISTANCE EDUCATION

MAY 2012.
Fourth Semester
MANAGEMENT CONTROL SYSTEM
Time : Three hours
Maximum : 100 marks
1.
What is meant by management control?
s Pmkk G G?
2.
What are the various types of organisations?
P {P AP ?
3.
Discuss the different types of organisations in behaviour.
|hiUP Aih umh {[P

USP.
4.
Explain the process for expenses control.
\PU
USP.
5.
PmkkzxuP
How to implement the control?
Pmkmh \kzxx G?
6.
What is investment centre? Explain it.
u G G? Cu USP.
7.
How to analyses the report?
AUP A_ GxP.
8.
Write a short note on non profit organisations.

C |UQ AP ]S GxP.
9.
Mention the important aspects of management control

process.
s Pmkmk A UQ A\[P
.
10.
What are the various types of control? Explain them.
Pmkmk PP ? A
USP.
11.
How budgeting plays an important role in management

control?
s PmkmiS \ AUP
UQzxzu USP.
12.
Explain the
structure.
requirements
of
management
control
s Pmkmk A EUSuP
uP USP.
13.
Explain the nature of key variables.
UQ PoP CP GxP.
2
DE4023
14.
Describe the relationship between management

information system and management control.
sz uP AS s
PmkmiS Ch uh UP.
15.
Give the importance of information system in decision

making.
ikUS , uP A UQzxzu
GxP.
DE4023
453
DE4024
DISTANCE EDUCATION

MAY 2012.
Fourth Semester
QUALITY MANAGEMENT
Time : Three hours
Maximum : 100 marks
1.
What are the functions of quality?
uzv \ sP ?
2.
Discuss the characteristics of statistical process control.
\ Pmkmi sP BP.
3.
What are the objectives of quality management?
us |UP[P ?
4.
Explain the constitution and functions of quality circles.
uzx A P .
5.
Write short notes on quality manual.
uUPk ] S P.
6.
Maintaining quality is a competitive advantages. Discuss.

uzu {kzxu
BP.
miUP AT
7.
Explain the concept of quality cost.
uzvS US E uh .
8.
Write short notes on : Quality circles.
u UP ] S P.
9.
Briefly explain 6-Sigma concept.
6]U PzxUP .
10.
Discuss Total quality control system Vs. total quality

management system.
zu uUPmkmka \u Vs zu u sa
\u BP.
11.
Give a schematic view of total quality model and also

explain its components.
u v \z vmhzu
Au Eh[Q Sv .
12.
What is total quality management? What are its

elements? Explain.
zu u s G G? Au EmTP
? USP.
13.
Define ISO 9000 series. What are the components of

ISO 9000 series? Explain them in brief.
ISO 9000 \ . ISO 9000 \
SvP .
2
DE4024
14.

(a)
Just in time (JIT)
(b)
Total Quality Management (TQM).
] S P :
(A) JIT
(B) TQM.
15.
How do you integrate quality into strategic management?

Discuss.
EUv s uzu
US? .
Cnzx
DE4024

MBA (General) (Semester)

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11

M.B.A. (General) (Semester) DEGREE EXAMINATION,

Maximum : 100 marks

Explain the nature and importance of planning.

Write a note on objectives as a component of planning.

Explain the kinds of organisation.

What do you understand by delegation of authority?

AvP Quzu, Gx Szx } Ax x

Motivation is the core of management - Explain.

What are the essentials of effective control?

Give a brief note on the recent trends in management.

Explain the concept of

F.W. Taylor & A sU Pmmi

Explain the steps involved in decision-making process in

Discuss the factors influencing span of control in an

What is meant by line organisation? Mention the merits

Distinguish between formal communication and informal

What do you understand by leadership in business?

Explain in detail about Business process reengineering.

M.B.A. (General) (Semester) DEGREE EXAMINATION,

Maximum : 100 marks

List and explain the reasons

{ |hzu PuP Pn[P UP.

What do you know about personality? How is it

u "E uSvzv' Gx Szx } Ax

What is group cohesiveness? Explain its significance.

What is communication apprehension?

Explain the qualities of a good leader.

List and explain the

Explain the concept of organisational effectiveness along

Explain the methods of

What is personality? Explain the factors determining it.

Explain the basic models of organisational behaviour in

Explain the importance of stress management in an

J {zv Azu s UQzx

Explain the features of power and how is it influenced by

AvP B& uP USP. {

Examine the different styles of leadership, which is

Explain the implications of organisational climate on

Discuss Lewins three step model to manage successful

kUS Eun G Pmh

M.B.A. (General) (Semester) DEGREE EXAMINATION,

Maximum : 100 marks

Explain the importance of managerial economics in

Explain the various factors that influence the demand for

Define law of demand and what are its expectations?

u v UPn uP. Au GvP

Distinguish between fixed cost and variable cost.

Explain how the short-run influences the cost.

SQ P Kmh G AhUP x uUPzu

Discuss the factors influencing output decisions.

Ezv ikzu {nUS PoP

Argue for and against profit maximisation.

Explain the concept of business cycle in Indian context.

Explain the meaning of managerial economics and point

What do you understand by production function? How

Explain the importance of government control over

Explain the concept of cost-volume-profit analysis.

Write a detailed note on investment analysis and the

What is balance of payment? How is it determined?

\zxu \ \u (Balance of Payment) G

Explain Inflation. What

nUP Szx USP. s iP Au

Maximum : 100 marks