Oana Maria Ianos

Sef Raion Preparate & Congelate

Sesiunea 29.05.2012-30.05.2012

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Cine sunt eu?

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-Experienta

Calitatile mele:

-Spirit de conducere
-Profesionalism
-Abilitatea de a obtine rezultate si in conditii
de stres
-Fire comunicativa si inventiva
-Deschisa la noi idei si persoane
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Unde ma vad peste 5 ani?

METRO CASH & CARRY

intr-o functie superioara unde pot sa imi dezvolt
toate calitatile

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Cine sunt clientii nostri?

Trader
Horeca
Services Companies & Offices
Ce isi doresc acestia de la noi?

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Ce ofera compania clientilor?

Premiem performanta
Centru de competenta pentru revanzatori
LDP
Consultanta HACCP(pentru revanzatori si horeca)
Consultanta in remodelarea magazinului
Centru de pregatire in Gastronomie
Consultanta in Gastronomie
Retetele maestrilor bucatari
Marfa in custodie
Termen de plata
Facilitati de plata(credit special pentru clientii Metro)
Delivery
Metro Touch
Oferte Personalizate
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Contributia Sefului de Departament in

gestionarea clientilor:
-asigura o ambianta placuta pentru clienti;
-supervizeaza comportamentul fata de clienti a
angajatilor;
-acorda sprijin in solutionarea eventaluelor
reclamatii/probleme a clientilor;
-verifica gradul de pregatire a raioanelor pentru
vanzare;
-verifica implementarea corecta a promotiilor;
-supervizeaza organizarea si implementarea
evenimentelor in cadrul magazinului;

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