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CH 7 Exercise 2 Memo and Apology Letter
CH 7 Exercise 2 Memo and Apology Letter
Bob Smith
2573 Rockwell Road
Charlotte, NC 28205
Sept. 11, 2015
Dear Bob Smith,
I regret to inform you of a recent event that has happened over social media. I was told by our
social media specialist that some of our sales employees in the Cleveland location were making
derogatory comments about you on the social media site Twitter.
We are sorry that this immature, inappropriate, and lack of respect act was committed by our
own employees at Activ8 Sports. We are working to apply immediate action to these individuals
and they do not speak on behalf of Activ8 Sports.
Again we are sorry this event happened and hope we can continue to do business in the future.
We at Activ8 Sports thank you for your patience and hope to hear from you soon.
Sincerely,
Andrew Wells
Manager, Activ8 Sports