BTEC 2012

Unit 1 The Online World

Name: .

Lesson 8 Email
Starter What is email short for?
Email is short for electronic mail.
1. Explain the store and forward system.
A telecommunications technique in which information is sent to an intermediate station where it is kept and sent
at a later time to its destination(s)
2. Explain the different fields highlighted in the picture below.

1.
2.
3.

1: The Main persons email address that the message will be sent to
2: This is the Carbon copy, is sends a copy of the email to the email addresses entered. The people in this section
ac be seen by all the people that the email has been sent to.
3: This means blind carbon copy. The copy of the email is sent to the address, but no one can see the people in
this section, but the people in this section can see everyone in the email.
3. List five positive and negative aspects of using email.
Positive:

1. Can be sent to multiple people.

2. Is sent instantly
3. Can be used to transfer files
4. Cheap, you dont need to pay for it.
5. Can be sent whenever

Negative:

1. Can get viruses from the email

2. Spam
3. People can claim to be a legitimate
business person to steal information and
identity.
4. Person receiving needs internet to
use it.
5. No guarantee the mail will be read until
the user logs on and checks their email.

BTEC 2012
Unit 1 The Online World

Name: .

4. Explain the following email protocols used.

Acronym

Protocol

Description

Simple mail transfer protocol

An Internet standard for electronic mail (e-mail)

transmission. First defined by RFC 821 in 1982,
it was last updated in 2008 with the Extended
SMTP additions by RFC 5321 - which is the
Protocol in widespread use today.
POP3 is a simple system with limited selectivity.
Incoming messages and attachments are downloaded
when users
check their mail

SMTP

Point of presence version 3

POP3

IMAP

Internet Message Access Protocol

A protocol for accessing the internet.

5. Use the space below to draw a diagram showing how email works. Use some of the key terms you have learn.

SMTP

Email Sent To
receiving Party (but
email not seen)

POP3

Sent Email
Email Received
and seen
Login Email

IMAP

User

BTEC 2012
Unit 1 The Online World

Name: .

6. Explain how you would add an attachment to an email message. Use bullet points rather than writing a
sentence / paragraph.

Create Email
Click the paperclip icon
Select files(s) to attach to the email
Send Email
Receiving party gain the attachments