The document outlines a SOST/A framework for analyzing a company's situation, objectives, strategy, and tactics. It discusses conducting internal and external research, setting objectives of 10% sales and profitability growth and launching two new products. The strategy will focus on product, place, price, and promotions. Tactics will target specific features, segments, and positions. The document also includes Honda's main sources of revenue, largest costs, and questions about delivering value and possessing unique attributes. Finally, it outlines different qualitative and quantitative research methods like exploratory discussions, focus groups, case studies, and questionnaires.
The document outlines a SOST/A framework for analyzing a company's situation, objectives, strategy, and tactics. It discusses conducting internal and external research, setting objectives of 10% sales and profitability growth and launching two new products. The strategy will focus on product, place, price, and promotions. Tactics will target specific features, segments, and positions. The document also includes Honda's main sources of revenue, largest costs, and questions about delivering value and possessing unique attributes. Finally, it outlines different qualitative and quantitative research methods like exploratory discussions, focus groups, case studies, and questionnaires.
The document outlines a SOST/A framework for analyzing a company's situation, objectives, strategy, and tactics. It discusses conducting internal and external research, setting objectives of 10% sales and profitability growth and launching two new products. The strategy will focus on product, place, price, and promotions. Tactics will target specific features, segments, and positions. The document also includes Honda's main sources of revenue, largest costs, and questions about delivering value and possessing unique attributes. Finally, it outlines different qualitative and quantitative research methods like exploratory discussions, focus groups, case studies, and questionnaires.
Assesment: -Weekly, Monthly, Quarterly, AnnuallySales, Profit, Increase/decrease period to period MISION STATEMENT "Maintaining a global viewpoint, we are dedicated to supplying products of the highest quality, yet at a reasonable price for worldwide customer satisfaction." Address 3 Audiences - Management - Employees - External Stakeholders i.e., consumers, suppliers Accomplish 4 Goals: - State Market/Business Definition (what business are we in?) - Portray Company Values - Motivate - Be more General than Specific HONDA MAIN SOURCES OF REVENUE Automobiles (89 Mill) Motorcycles (16 Mill) HONDA BIGGEST COSTS Costs of goods sold and Selling and administrative expenses Deliver Value? YES
Somewhat rare? NO Not easily imitated? NO
Company organized around? YES
Product Unique?
Market trends Possess hot Licensed
Properties, Social Media, etc.?
Product Positioning and/or Target
Marketing Unique?
Management team Unique?
Advertising and/or Promotions
Unique?
Financial, technical, or operating
capabilities Unique?
QUALITATIVE EXPLORATORY RESEARCH
Researchers conduct one-on-one discussions with consumers
Focus group: a product-oriented discussion among a small group of consumers
Projective techniques: participants respond to some object
Case study: comprehensive examination of a particular firm and/or their product(s)
Ethnography: Marketers visit homes or participate and/or observe consumer
activities to learn how products are used
QUALITATIVE CASUAL RESEARCH
Cause-and-effect relationships: a change in one thing causes a change in something
else
Independent (cause) vs. dependent (change in outcome) variables
Experiments: test predicted relationships among variables in a controlled
environment
QUANTITATIVE QUESTIONARES
Mail questionnaires
Online questionnaires
QUANTITATIVES INTERVIEWS: Telephone interviews, face to face interviews