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2 Zocial Insight 3 เจาะลึก Gen C กับพฤติกรรมการซื้อของออนไลน์ by Zocialinc
2 Zocial Insight 3 เจาะลึก Gen C กับพฤติกรรมการซื้อของออนไลน์ by Zocialinc
5Cs Gen C
Curation
Connection
Convenience
Community
Creation
#Zocialinsight3
77%
14%
84%
20%
75%
Wait for
Meeting
30%
88%
11%
73%
19%
78%
7%
44%
5%
42%
Wake Up
25%
No
Journey
No
Toilet
64%
#Zocialinsight3
Working
23%
No
3%
On The Bed
24%
77%
17%
25%
45%
88%
18%
65%
16%
72%
30%
22%
15%
25%
8%
44%
No
** 481
Zocial Inc.
No
1 30 2558
No
3%
Social Media
#Zocialinsight3
Social Network
37 Million
3.4 Million
7.8 Million
account
account
account
#Zocialinsight3
** Data as of August 2015
Facebook
All 705,627 page from 224 category
#Zocialinsight3
** Data as of August 2015
1. Community
2. Local business
3. Fictional character
4. Public figure
5. Health/beauty
6. Clothing
7. Shopping/retail
8. Product/service
9. Website
10.Musician/band
90,459
65,618
35,576
31,438
31,101
29,416
26,933
19,416
16,784
15,244
87,450
Content Share()
No
content
,
#Zocialinsight3
** 481
Zocial Inc.
1 30 2558
87%
79%
79%
71%
70%
Gen-C
Gen-C
57%
Pantip
55%
YouTube
49%
34%
#Zocialinsight3
** 481
Zocial Inc.
24%
3%
1 30 2558
Gen-C
Gen-C ?
Under 18 years
University Student
(18-22 years)
First Jobber
(23-26 years)
Stability Builder
(27-30 years)
Life Settler
(31-35 years)
,
Pantip
Pantip,
#Zocialinsight3
** 481
Zocial Inc.
Over 35 years
1.
2.
1 3
3.
#ThailandStandupChallenge #StrongerTogether
4. public
5.
6. 24
#Zocialinsight3
: Mthai Travel #stand
#ThailandStandupChallenge
#Zocialinsight3
#StandupThailandChallenge
#standupthailandchallenge
Top 10
24%
15%
39,417
10%
1.
2.
16%
13%
3.
23%
#Zocialinsight3
** Data as of 30 Sep15
4.
5.
7.
8.
9.
10.
6.
Social Network"
Pawoot.com
#Zocialinsight3
S-Commerce
Need
#Zocialinsight3
Search
Alternative
Purchase
Post
Purchase
Search
Alternative
Purchase
Post
Purchase
Social Media
Social
Media
48%
45%
Pantip.com
#Zocialinsight3
30%
13%
** 253
Zocial Inc.
Social Media
2.6
Search
Alternative
Post
PurchasePurchase
search engine
Gen-C
Google
68%
Facebook search
46%
31%
Pantip
26%
blogger
(#)
#Zocialinsight3
** 253
Zocial Inc.
24%
16%
15%
9%
Search Engine
Marketing
Search
Alternative
Purchase
Social Media
#Zocialinsight3
92.1%
Facebook
85.1%
Line
43.9%
Instagram
Baby Boomer
( 56-58)
** ETDA (2015)
1)
()
Post
Purchase
#Zocialinsight3
Hash Tag
Instagram
IG Shopping
Hash Tag #SBN (Siam Brand Name)
#Zocialinsight3
** Zocialinc.com
#Zocialinsight3
instagram
ig
71%
22%
4%
3%
1%
**
6,861
60 Zocial Rank
#Zocialinsight3
** Data as of August 2015
#Zocialinsight3
#Zocialinsight3
#Zocialinsight3
ig
1.
1,593 334
2.
560 158
3.
296 131
4.
MBK
203 83
5.
136 83
Fortune tower
Central World
Yaowarat
MBK&Siam
#Zocialinsight3
** Instagram
5
, , , , 1-30 ..2558
Zocial Radar
#Zocialinsight3
#Zocialinsight3
Line 2
#Zocialinsight3
Search
Alternative
Purchase
Post
Purchase
Gen-C
Gen-C S-Commerce
87%
87%
86%
#Zocialinsight3
90%
(Followers)
** 253
Zocial Inc.
82%
75%
Search
Alternative
Gen-C
, S-Commerce
Inbox FB
61%
Line
46%
34%
E-mail
Comment
#Zocialinsight3
Post
Purchase
Purchase
28%
12%
** 253
Zocial Inc.
68.8%
(/
COD
31.2%
(Cash On Delivery)
Pay Social
Social Media
#Zocialinsight3
Search
Alternative
Post
Purchase
Purchase
!!!
100%
90%
80%
70%
49%
39%
41%
53%
51%
47%
49%
Negative Feedback
60%
50%
40%
30%
20%
51%
61%
59%
10%
0%
#Zocialinsight3
** 481
Zocial Inc.
1 30 2558
Positive Feedback
S-commerce
( )
Line , Facebook message
Real Time Communication
#Zocialinsight3
Infographic
www.zocialinc.com
#Zocialinsight3