RENA DAHLGREN

7448 HOMETOWN CT SE CALEDONIA, MI 49316 616-581-1264

RENADAHLGREN.WEEBLY.COM RMDAHLGREN13@GMAIL.COM
CAREER OBJECTIVE
Seeking a career in Human Resource Management where past experiences, education, and personal
skills can build a better workforce.
EDUCATION
Grand Rapids Community College
143 Bostwick Avenue SE
Degree: Associates in Business Administration
Anticipated Graduation Date: July 2016

Caledonia High School

9050 Kraft Avenue SE
High School Diploma
Graduation Date: May 2012

SKILLS
Proficient in Word, Excel, and Power Point
Food Preparation and Safety
Basic Childcare including special needs
Multiple years of customer service experience
EMPLOYMENT
August 2014 Current
SALES ASSOCIATE
JC Penney
Customer Relations
Stockroom Maintenance
Cross Sale of General Merchandise
April 2014 August 2014
HOURLY
Little Casers
Food Preparation
Customer Service
Cleaning
December 2013 July 2014
NANNY
Private In-Home Care
Childcare and Entertainment
Meal Preparation
Transportation
September 2013 October 2013
CALL CENTER REPRESENTATIVE
Xtend/CU Answers
Account Management
Customer Service
Cross Sales

December 2012 September 2013

SHIFT MANAGER
Arbys
Assign Team Members responsibilities
Prepare daily deposit, count safe, and balance drawers
Handle customer complaints
June 2010 December 2012
TEAM MEMBER
Arbys
Accurately balanced drawer daily
Learned corporate performance standards
Cross-trained in all areas

CERTIFICATIONS
ServSafe
High School Diploma
Deans List Summer 2015
VOLUNTEER WORK
2008- 2015
Ada, Michigan
RELAY FOR LIFE
River Valley Credit Union
Ran bake sales
Walked event
Managed team booth
Posed as company mascot
June 2011
Caledonia, Michigan
18 Hours
VACATION BIBLE SCHOOL
Whitneyville Bible Church
Assistant teacher
Ages 8 to 10
February 2009
Galveston, Texas
25 Hours
NATIONAL RELIEF NETWORK
Cleaned debris after Hurricane Ike
Moving assistance
June 2005
Grandville, Michigan
4 Hours
MOCK DISASTER
AMR
Simulated bus crash
Played victim