Professional Documents
Culture Documents
March 2005
Meeting Delivery
Necessity
Only hold a meeting if necessary
The meeting must have clear objectives
Minimise the number of attendees
Timekeeping
Start on time, finish on time, or ask permission to run-over.
Plan a sensible start and finish time
Use the diary function to make meetings
Consider required items for the meeting; prework, tools, lunch
Agenda & Objectives
Single person to own the meeting but not dominate it
Be clear on what meeting is for, before the meeting. Circulate
agenda up-front. Start by gaining agreement on agenda
Conversations
Respect others contributions
One conversation at a time (no side talk)
No personal attacks.
Meeting Rules
Participants must:
Prepare – read agenda etc before the meeting.
Arrive on time Meetings must start on time so as not to
punish those who are punctual (This also
sets the stage for how serious we are about effective
meetings.)
Be well prepared
Be concise and focused on the topics being discussed
Participate in a constructive manner
Support each other
Actions
Must have clear owners and timescales
Actions agreed must be recorded and communicated
effectively
Mobile phones
Switch off when possible or silent/low volume
Take any essential calls out of room.