Professional Documents
Culture Documents
SUMMARY
EXPERIENCE
Hiring and training manager with 3+ years of experience overseeing screening, interviewing, hiring, and training
processes. Professional and approachable throughout all recruiting and retention practices. Proven ability to train
and manage small or large teams, and facilitate positive community growth within the workplace.
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Responsible for the oversight of the Stepping Stones student staffing program which involved hiring and firing of
staff members, mid and final evaluations, managing staff conflict resolution, facilitating inter-departmental
communication, scheduling, position creation or elimination, and student personal and work development curriculum
creation and implementation
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Responsible for ensuring student staff (ages 14-25) success during their employment contracts
(~100 students from July-Aug, 12 from Sept-April, 30 from May-June)
Assisted Stepping Stones Director with pre-screening, interviewing (in-person and skype), and hiring of students.
Organized room and board, schedules, and orientation for incoming students.
Responsible for day-to-day disciplinary action, student encouragement, and team morale.
Planned student staff team building activities, competitions, and social events.
Was the on-call leader on-site 24/7 for staff (including medical emergencies and emotional needs).
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Administrative duties included scheduling staff, attending teacher conferences to promote the program, and
curriculum organization and upkeep.
Facilitated group onsite and offsite (canoe) trips which included running programming (canoeing, Rock climbing,
orienteering, etc), hosting meals, and being on call
Responsible for managing 3-15 staff members during group stays.
Assisted in the upkeep and maintenance of facilities and activity areas.
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Responsible for managing a team of 4 ramp personnel, traffic direction during renovation of parking complex, regular
safety and security checks of the building, and addressing customer questions and concerns.
SHIFT MANAGER
BLOCKBUSTER - ORANGEVILLE
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OTHER
EXPERIENCES
REFERENCES
Managed up to 6 staff members during shifts and ensuring shifts had adequate coverage.
Responsible for shipping and receiving product, closing tills, cash drops, addressing customer complaints, opening
and closing the store, and theft prevention.
Calculated and sent daily sales numbers to Head office and District Representatives.
Assisted in the interview process of new hires.
I spent about 6 months in Australia employed by Blue Gum Lodge to guide Australian students in Outdoor Education. This
experience gave me insight into working with people from other countries and my ability to face new challenges was
heightened.
MICHAELS STORES
519-217-5357 (cell)
519-282-9599 (work)