Professional Documents
Culture Documents
Leah Harwell
Dr. Pook Carson
ECON 2010
December 6, 2015
Harwell 2
Reflective Statement
It is important for economists to study monopolistic competition and share their findings for
entrepreneurs or companies looking to enter, or are currently in, the market to calculate risk and
determine where to allocate funds to maximize profit. They may also use this data to determine
whether to exit the market. I took this class specifically to help me understand and better function in my
position as a customer service representative for a manufacturing firm. I also wanted to understand
how we have remained in business while our most direct competitor closed theirs, and what we need to
do to keep them open.
Learning the importance of differentiating our products from one of our competitors by creating a
unique product, and/or by forming a relationship of trust with our customers in the quality of our
product and team has been valuable. I now know that my interaction with our customers, and the level
of service I provide directly affects our position in the marketplace. To have this understanding is
invaluable to me as it provides me with the motivation to continue to represent my company to the best
of my ability, and to recognize that my actions do matter. This also helps me to feel more secure in
position, as I can perceive that I am an asset to my company and appreciate that I am able to make a
difference in the success of employer.