When researching the five pillars of Quality Online Education from the Sloan

Online Learning Consortium, I felt that the student satisfaction pillar affects me most in
future career and professional development. It reveals the effectiveness of student
experience with main goals for student outcomes. In summary the student satisfaction
pillar aims for satisfaction with course rigor and fairness, professor and peer interaction,
and support services. It is the instructors responsibility to help the student achieve
academic goals that match the learners and courses objectives. Students are satisfied
when provider services-learning resources, academic and administrative services,
technology and infrastructure support are responsive, timely, and personalized. As a
future educator and advocate for technology, I feel that its important to focus on student
satisfaction and making sure that the educational experience is genuine and meaningful.
The pillar suggests that effective practices analyze and apply the results of student and
alumni surveys, referrals, and testimonials to measure student satisfaction.
This pillar is important to my future and professional development, because it is
an essential concept to take the students point of view rather than the educator to
measure understanding and satisfaction. I think as educators, it is easy to forget about the
goals of the students. Online students put a primary value on appropriate, constructive,
and substantive interaction with faculty and other student and as a future teacher I feel
this is important to remember. This framework helps in professional development by
allowing the educator to gauge student goals, how they work best, what they value and
their progress to reaching their goals in the online setting. Online education is different
from traditional instruction and its important to focus on student satisfaction in that is the
key to motivation for the continuation of learning.