SAP Note

164835 - F110: Clearing credit memos and invoices

Version 15 Validity: 05.02.2014 - active

Language English

Header Data
Released On
Release Status
Component

05.02.2014 18:32:20
Released for Customer
FI-AP-AP-B Payment Progam / Payment transfer (DE, JP, US)

Other Components RE-RT Rental

Priority
Category

Recommendations / Additional Info

Consulting

Symptom
When you execute a payment run, you select credit memos and invoices for a customer or a vendor, but the system does not clear them together. In
the payment (default) log, the system may generate the error message FZ 347:"...none of the payment methods defined can be used for these
items".

Other Terms
F110, SAPF110S, clearing, FZ 347

Reason and Prerequisites

The items to be cleared do not match in particular fields (see below). Therefore, they are not paid together.
You can set a payment method only for either outgoing or incoming payments. This explains the error message FZ 347.
Example

Payment run is executed with payment method U for outgoing payment.

Credit memo is not cleared against invoice.

Invoice is paid with U.

Error message FZ 347 is generated for the credit memo.

Solution
The following explains in general how to clear, and describes some options for eliminating errors. The logic of the grouping in the payment program
is independent of the type of the documents (for example, invoice, credit memo, down payment, cross-company code posting).
General information
l

You can pay open items together using the automatic payment transactions, but only if certain fields are identical. The structure ZHLG1
specifies these fields. Important fields are:

Currency

Receiver

Payment method in the item

Bank details in the item

Whenever invoices and credit memos are in different payment groups, you cannot clear them together, even if the credit memo contains an
invoice reference. If you set a payment group for a business partner (grouping key in the master record), then this is saved in structure ZHLG1
(field PAYGR). This way the invoice reference in the credit memo is overridden if they do not belong to the same payment group.
Invoice and credit memo must be due at the date of clearing. The due date of a credit memo without invoice reference (BSEG-REBZG) is the
baseline date for payment (BSEG-ZFBDT), and for a credit memo with a fixed value date (BSEG-REBZG = 'V'), the due date is calculated in
the same way as for an invoice. For credit memos with invoice reference, the due date of the invoice applies.
You cannot clear credit memos and invoices if the payment is supposed to be made using a payment method set for the POR procedure.
Invoices are grouped with a POR number with the document number as an additional part of the grouping key so as to save the individual
payment required for POR payment methods. Invoice-related credit memos for invoices with POR numbers receive the same grouping key
as the related invoice. This ensures that the clearing is performed. However, you can no longer make payments using the POR payment
method because this payment method allows only one item to be paid. However, you can make the payment using a different payment
method.
The POR procedure is only relevant for payment transactions with the Swiss Postal Service. Consequently, the relevant fields in the

document and in the business partner master record are only of importance in Switzerland.
For information regarding the clearing of credit memos and invoices in the context of SEPA mandates (field BSEG-MNDID), see SAP Note
1973967.

What can you do?

l

Check the payment methods in the line items (field BSEG-ZLSCH). For clearing, these must be filled with the same value.
If you have entered a specific payment method for the items, then check Customizing for this payment method (transaction FBZP). The
indicator "Single payment for marked item" should not be set there.
Check the field "Grouping key" in the master record of the business partner for payment transactions in the company code. If, for example,
there is a grouping set according to assignment number, then the invoice and credit memo must have the same assignment number in the
business partner line for clearing. Using transaction OBAP, you can define which fields of the key you want the system to use for grouping.
Check the indicator "Pay all items separately" (LFB1- or KNB1-XPORE) in the master record of the business partner for payment
transactions in the company code. If this field is set, each open item for this business partner is paid separately.
If you have set the indicator "Separate payment for each Business Area" (T042-XGBTR) for the payment program (all company codes) in
Customizing, check the business area in the items. They must match in this case.
Check the house bank in the line items (field BSEG-HBKID). The values must also match for clearing. A document without house bank can
only be cleared with a document with house bank if this house bank is defined in the master record of the business partner (LFB1-HBKID or
KNB1-HBKID).

Makesurethatthehousebankfromthepaymentprogramisfilledforanyresetclearingdocuments(seeNote159607).
l

Check the partner bank type in the line items (> Other data > field BSEG-BVTYP). These values must also match for clearing. You can
specify the partner bank type in the master record of the business partner for general payment transactions.
For postings to one-time accounts, the address data is encoded and saved in field BSEC-EMPFG. The coding routine has been changed in
Release 3.0E. Therefore, if you want to offset documents from an earlier release against documents from a later release (for example, after
an upgrade) you need to check the contents of this field. These values must match for clearing. If this is not the case, the documents from the
earlier release need to be reversed and be posted again. If reversal is not possible, contact SAP Support.
If you do not clear using a payment method set with POR procedure (with or without invoice reference in the credit memo), then check the
contents of the fields BSEG-ESRNR, BSEG-ESRRE and BSEG-ESRPZ. They must not be filled if you do not enter a payment method in the
item.
If you set a separate payment for each payment reference (for example separated by a CID number in Norway or reference number in
Finland) (FBZP > Paying Company Codes > field T042B-XKIDS), then the items for a clearing in field BSEG-KIDNO must be the same. Note
that the Customizing setting (T042B-XKIDS) is effective only if vendors are involved in the payments. When you separate the payments by
payment reference, also take into account that no outgoing payment can be generated for a payment reference for which only credit memos
exist.
Check the structure ZHLG1 in your system. If you have inserted additional fields there, the line items must also match in these fields. Contact
your consultant.

Validity
This document is not restricted to a software component or software component version

References
This document refers to:
SAP Notes
1084325 FSCM-BD: Payment method for invoice-related credit memo II
305414 F110: Unintelligible grouping of documents
197626 Partner bank category in RAs and payment program
159607 F110: Reset clearing is not offset against
143311 F110:Incorr.due date for cred.memo w/ fix.val.date
109233 F110: message FZ347 or several payment documents
86578 Guidelines for F110 Payment Program (W/Check mgmt)
33288 Payment methods for rental agreement
22856 Customer credit memos are not paid
20484 Payment program does not clear due items
4904 Credit memo clearing or down pmnt clearing for POR

This document is referenced by:

SAP Notes (12)
1084325 FSCM-BD: Payment method for invoice-related credit memo II
1973967 F110: Credit memo clearing with specification of SEPA mandates

33288
305414
86578
109233
159607
20484
22856
197626
143311
4904

Payment methods for rental agreement

F110: Unintelligible grouping of documents
Guidelines for F110 Payment Program (W/Check mgmt)
F110: message FZ347 or several payment documents
F110: Reset clearing is not offset against
Payment program does not clear due items
Customer credit memos are not paid
Partner bank category in RAs and payment program
F110:Incorr.due date for cred.memo w/ fix.val.date
Credit memo clearing or down pmnt clearing for POR