Total Time Allowed: 20 minutes

Marks: 10

MIS (M.COM)

Total

1. Which competitive strategy can be supported with an information

system?
a. Price/cost leadership
b. Differentiation
c. Market specialization
d.All of the above
2. A business case can be made by an appeal to:
a. Facts
b. Fear
c. Faith
d. All of the above
3. A solution to dealing with either intangible costs or benefits in a
business case is to use:
a. Cost/benefit computations
b. time value of
money
c. Proxy variables
d. None of the above
4. In value chain analysis, a firm's suppliers are linked to it by:
a. Outbound logistics
b. inbound logistics
c.Reverse chaining
d. None of the above
5. Which competitive threat or challenge can be addressed with an
IT based response?
a. Price competition
b. New entrants to the
marketplace
c. Increased supplier bargaining power d. All of the above
6. A reason for the productivity paradox is:
a. End-user development.
b. Time lags
c.Mismanagement
d. All of the above
7. Often the biggest increases in productivity results from increased:
a. System competence
b. System efficiency
c.System effectiveness
d. System value
8. If a firm's supplier's bargaining power increases, the firm may
suffer lower profits due to:
a. Increased costs
b. Lower prices for finished goods or services
c.Decreased market share
d. None of the above
9. Implementing an existing process with a computer-based IS, is
________ that process.
a. Automating
b. Informating
c.Reengineering
d. None of the above
10.
The intensity of the five forces determines:
a. What the exit strategy is
b. How many customers there are
c. How long the competitive advantage will last

d. How sustainable the profitability will be