How to check device connectivity from the ESRS gateway

This is done from the Configuration Tool (START-> All Programs -> ESRS -> Configuration Tool)
Click on the Managed Devices Tab. Connectivity status is shown highlighted below

The blue symbol indicates connected, the red one indicates not-connected.
HOWEVER for a fuller picture, you should be aware of how the gateway tests device connectivity.
It sends a SYN on a particular port and expects a SYN-ACK reply. This test is performed continually to all devices,
on a regular basis, currently every hour. It requires there to be several missed replies, before the gateway will mark a
device as not-connected. So be aware that the status shown above will not be up-to-date. Also refreshing the
screen will not cause the connectivity to be re-tested.

If you need to do a real-time connectivity check, you should do the following:Open a CMD window.
Enter telnet IP_ADDR PORT_NO where IP_ADDR is the IP Address of the device. PORT_NO depends on the
device type as shown in the following table. Where more than one port is shown, try several. The port/application
used may depend on the revision of software on the device.
Port Number

Application which uses

this Port

Symmetrix, DMX,
VMAX

5414
9519

EMCRemote
RemotelyAnywhere

Clariion

5414
9519

EMCRemote
RemotelyAnywhere

Celerra

22

SSH

Centera

3128, 3612

Centera Viewer

Switches

22

SSH

VNX

80, 443, 2162, 2163

9519
22

UnisphereNavisphere
RemotelyAnywhere
SSH

Most other Device types 22

SSH

If an error message is received, it was not possible to connect to the device. If the windows goes blank without any
message being displayed, that indicates good connectivity.