Professional Documents
Culture Documents
Cockpit Environment
Skill Degradation
Situation Awareness
Workload
Automation Overview
What is Automation?
Types of Automation
1. Control
2. Warnings and Alerts
3. Information
Automation Overview
Early Stage
Automation Overview
Major Transition
Automation Overview
Current
Automation Overview
Benefits of Automation?
Reduces workload and fatigue
Precision in the handling of routine tasks
Reliability
Increased efficiency and productivity
Economical utilization of machine
Skill Degradation
Overview
2. Cognitive skills
o Hidden e.g. mental actions
I'm planning, don't disturb me!
Skill Degradation
Psychomotor Skill Degradation
Skill Degradation
Cognitive Skill Degradation
Cognitive processing is a crucial skill involved in every aspect of flight
Skill Degradation
General Evidence for Skill Degradation
9
8
7
6
5
# of evidence out of 31
4
3
2
1
0
-5
-4
-3
-2
-1
Skill Degradation
Accident Analysis Data
Errors
Skill-Based
o
Visual scanning
breakdowns
o Poor technique
o Over-controlling the aircraft
Accident records
NTSB
o
Commercial Aviation
o 1990 -1996
of aircraft accidents
63.6%
o
Shappel & Wiegmann, (2000)
1 skill-based error
o Constant over 7-year
period
Skill Degradation
Case study of Colgan Air Flight 3407
Situation Awareness
Why Situation Awareness
6
5
Accident
# of evidence out of 16
3
2
1
0
-5 -4 -3 -2 -1 0 1 2 3 4 5
Situation Awareness
What is Situation Awareness?
the perception of the elements in the
environment within a volume of time
and space, the comprehension of their
meaning, and the projection of their
status in the near future.
(Mica Endsley, 1988)
Situation Awareness
Levels of Situation Awareness
Seek and combine data into
meaningful information (Level 1 : perception)
Comparison with
1
Scanning
Gathering data
(Level 3 : projection)
3
Thinking ahead
mental models
Situation Awareness
What Factors Reduce Situation Awareness?
Workload
Degraded operating
conditions
Pattern Recognition
Crew issue
Communication
Attention
Situation Awareness
How does Automation Impact Loss of SA?
Vigilance, Complacency and Monitoring
Active vs. Passive Role
Feedback
Lack of understanding of automation
Workload
Humans have limited capacity for:
Making decisions
Performing tasks
Workload
Excess Workload can result in
human performance issues such as:
Slower task performance
Errors such as slips, lapses and
mistakes
Workload
Measures of Workload
Subjective Ratings
Physiological Measures
Performance measures
Workload
Multi Attribute Task Battery (MATB)
System Monitoring
Tracking
Communications
Resource management
Workload
The Irony of Automation
Counterproductive workload consequences of automation
where;
Automation increases workload when already at its peak
Lowers workload when pilots are under-loaded
Workload
Role Transition
Automation has resulted in
transition of pilot role from
controlling to monitoring
Results in excessive
increase in cognitive
demand
Humans are ill-suited for
monitoring and will
perform poorly
Workload
Cognitive Overhead
Performing extensive
cognitive evaluation of the
benefit of automation
against cost of performing
it manually
Workload
General Evidence for Workload Issues
82 documents
addressed the
impact of
automation on
workload
30
25
20
# of evidence out of 82
15
10
42 of these
documents
asserted
automation can
have adverse effect
on pilot workload
5
0
-5 -4 -3 -2 -1 0
Conclusion
Accident Statistics vs.Phases of Flight
Conclusion
Addressing Skill Degradation
Challenges
o Operating procedures require
automation
o Pilots flying Internationally are
conscious of their lack of flying
proficiency
Rely on automation
Take Control
Flip the Switch
Conclusion
Augmented Displays
Display that improves upon reality by superimposing info over actual
environment
Conclusion
Automations to improve SA
Design improvements - Display design capitalizing on spatial relationships
Conclusion
Addressing Workload Issues
Automation should allow for
maintenance of optimal workload
level (neither too high nor too low)
Assessment of workload under
automation should consider both
steady state and transient operating
conditions
Task redistribution between team
members offsets workload;
automation driven single pilot
operation concept needs to be
approached with caution
Conclusion
Addressing Workload Issues
Automation workload
assessment should
consider visual and
auditory input, cognitive
activity and psychomotor
skills
The 4D resource theory
can be used as a design
input while developing
human-machine interfaces
to reduce pilot workload
Conclusion
Task Allocation Strategies
Design Time (Static)
System designer sets the
level of automation.
Adaptive Automation
Contextual allocation based
on performance tracking
Adaptable Automation
Automation is a subordinate
that collaborates with the
human.
Conclusion
Tasking Interface for Adaptable Automation
User Interface
Analysis and Planning
Component
Conclusion
Proof of Concept for Adaptive Automation
Questions?