ASSIGNMENT QUESTION PAPER

DRIVE
PROGRAM
SEMESTER

WINTER 2015
Master of Business Administration- MBA
4

SUBJECT CODE & NAME

BK ID
CREDIT & MARKS

QM0026-Quality concepts, Tasks and Development Methods.

B1933
4 Credits, 60 marks

Note Answer all questions. Kindly note that answers for 10 marks questions should be
approximately of 400 words. Each question is followed by evaluation scheme.
Q.No
1

Questions

Marks

Total Marks

Discuss the Plan-Do-Check-Act (PDCA) cycle to improve the quality of Organizations

products, services and business processes.
Definition of PDCA cycle
2
Explanation of PDCA cycle
8
10
2
Quality is an important aspect in any manufacturing organization. It is important to have a
standard quality plan to define the procedures specific to their products. There are many
phases involved in planning the quality in manufacturing concern. Discuss those phases of
Quality planning in manufacturing organizations.
Explanation of quality planning
Phases of quality planning

2
8

10

3
Describe the characteristics and any ten tools of Lean production System.
Characteristics
3
Tools of Lean production system
7

10

4
Explain the Project planning and Controlling techniques such as Critical Path Method
(CPM) and Programme Evaluation and Review technique (PERT) with diagram.
CPM
PERT
Diagram
5

4
4
2

Write short notes on below mentioned terms:

a.

Supplier Certification

b.

Supplier Rating

10

Supplier Certification
Supplier Rating

5
5

10

6.
Toyota Production system (TPS) has helped Toyota to remain competitive since the middle
th

of the 20 century. Toyota has continued to be profitable, even amid multiple type of crisis.
The company emerged from deficit in 1951 because of TPS. Explain the framework of
Toyota production system in detail.
Definition of TPS
Framework of TPS

2
8

10