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Student Details Name Roll Number Name of program Session Year Semester Specialisation 1, Project Synopsis Details Title ofthe project Objectives of the project Problem Statement (To be submitted to the project steering committee) ‘PART A: Synopsis Registration “SHIVANI SHARMA 11402002459 MBA Spring 2015 Semester I ‘i00375-201502-DE INTERNET BANKING 4 -Alack of skills and training combined with Web site lack of usability are the key barriers for older people to use e-banking. 2- Other studies confirm that ‘mature customers are late adopters of Internet banking, because of four main reasons: 3-practical problems in using e-banking, concerns about the expensive start-up, security, and ack of personal service. 4-On the other hand, recent studies show that current banks’ sites stil donot ffl basic accessibility and usability requirements. 5- There are many sources explaining the main rules for an accessible and usable web site and several studies about the accessibility and usability of banks’ 6 web sites. Most of them give atthe end some recommendations to improve ther, However, esearch shows that 50% of prospective customers registering fr online banking bail out before signing UP, mostly due to problems navigating the site,7- completing online forms, security fears, and understanding content and feedback. In another study,8- Forrester graded the sites ofthe 20 largest European retail banks according tots user experience review methodology, which evaluates how well sites help users achieve their goals. Significantly, even the best sites do not pass overall usability. ‘The Problems and limitations associated with manual banking procedures as witnessed in most porastatals today complied with the problems associated with the existing application programs even much more in the presence of serious technological advances aimed at improving information system . This ls ‘activities and the means of achieving it sufficiency effectiveness reliability and ‘suceess promising future through computer intervention banking identifies 2 particular set of technological solutions for the development and the distribution of financial services. Which rely upon the open architecture of the internet with the implementation of an internet banking system. The banks 9Methodology to be used 1, Guide Details [Name ofthe Guide ‘maintain a direct relationship with the end. users via the web and are able to provide a personal characterization tothe interface by offering additional customised services. We got user requirements from some Computer Science ‘students, Zukilla Roro, Micheal MotIhabl, Yasser Buchana, and friends Allen Mwangonde, Ismail from which we formulated the document analysis in February 2012. Internet banking identifies Internet banking identifies 2 particular set of technological solutions for the development and the distribution of financial services, which rely upon the open architecture of the Internet. With the implementation of internet banking system, it maintain a direct relationship with the end users via the implementation of internet banking system, it maintain a direc relationship withthe end Users via the web and are able to provide a personal characterization to the interface, by offering ‘additional customized services . “The e-banking services are the most important services in the banking sector of the Indian economy. It's useful for both the banks and their customers. The reserve bank of Incia is making all the necessary steps in order to develop these services in the banking sector Somehow there are several hindrances ‘with respect to the successful Implementation of these services in our Indian banking system. The biggest threat to the Implementation of these services is the online risks lke the Teojans, malware, phishing et. the iteracy of the information technology is also low which adds to the troubles of effective banking. This research proposal is prepared as a part of the SUMMER INTERNSHIP PROGRAMME, which isto be undertaken asa part of our MBA curriculum as per THEGUIARAT TECHNOLOGICAL UNIVERSITY guidelines . The report consists ofthe vatlous risks related tothe e-banking, its products, \arious precautions to be considered for using e-banking, The report focuses ‘on the benefits of the e- Banking services. This proposal consists ofthe ‘summary ofthe research papers studied by me with respect to my topic; this helped me to define the objective ofthe research. Italso consists of the problem definition and the research methodology to be carrying out forthe research withrespect to the limited usage of the e-banking services. The results and the analysis of my survey are analyzed with the help of sophisticated Softwares like Microsoft Excel & SPSS (statistical Package for the social Sciences) ‘The result and the finding are represented in form of tables & pie charts {followed by aspirate chapter consisting of detailed analysis. OBSERVATIONS: 1- Branchless banking can dramatically reduce the cost of delivering financial services to poor.people. 2.Branchless banking channels are used mainly for payments, not for savings creit.3- Few poor and unbanked people have begun Using branchless banking for financial services. 4- Financial services providers view agent networks as key to achieving their business strategy. 5 Most mabile banking projects to extend market reach have been led by mobile operators. Neeharika Singh sDate of Birth 1983-11-30 Primary Contact Number ‘9782700007 Primary Email neeharikasingh241@gmail.com Total Experience 4 Country India Has the guide Year of completed the PG eee passing with 55% and a above Master of Computer eestor (McA ee 2014 smu Y Does the guide hasmorethanY two years of Experience | Dr/Mr/Mrs/Ms, Necharika Singh hereby confirm my wilingness to guide Mr/ Ms. SHIVANLSHARMA RollNo. 1402002459 attached to Learning Centre (code) 02940, HLC ACADEMY, whose Project Tie is INTERNET BANKING. “uring the Spring session of 2015 (yea | agree to submit the projec status/ Internal Assessment marks tothe mae see : rte “SE (Signature of the Guide) I hereby declare that this project synopsis is an original work carried by me and will not be submitted to any other University for fulfillment of any course of study. Place Lucknous Shivers Sharma Date 26, | 26 [zns (Signature of the Student)