MIND MAPS

Service Management as a Practice

ITIL Service Strategy
ITIL Service Strategy Processes
ITIL Service Design
ITIL Service Design Processes
ITIL Service Transition
ITIL Service Transition (SACM)
ITIL Service Transition (Change and Evaluation)
ITIL Service Operation
ITIL Service Operation Functions
ITIL Service Operation Processes
ITIL Continual Service Improvement
ITIL Continual Service Improvement Processes

ITIL is a registered trademark of AXELOS Ltd. 2015 ITSM Zone unless otherwise stated.

SERVICE MANAGEMENT AS A PRACTICE

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ITIL is a registered trademark of AXELOS Ltd. 2015 ITSM Zone unless otherwise stated.

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SERVICE STRATEGY

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ITIL is a registered trademark of AXELOS Ltd. 2015 ITSM Zone unless otherwise stated.

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SERVICE STRATEGY PROCESSES

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ITIL is a registered trademark of AXELOS Ltd. 2015 ITSM Zone unless otherwise stated.

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SERVICE DESIGN

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ITIL is a registered trademark of AXELOS Ltd. 2015 ITSM Zone unless otherwise stated.

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SERVICE DESIGN PROCESSES

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ITIL is a registered trademark of AXELOS Ltd. 2015 ITSM Zone unless otherwise stated.

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SERVICE TRANSITION

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ITIL is a registered trademark of AXELOS Ltd. 2015 ITSM Zone unless otherwise stated.

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SERVICE TRANSITION (SACM)

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ITIL is a registered trademark of AXELOS Ltd. 2015 ITSM Zone unless otherwise stated.

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SERVICE TRANSITION (CHANGE & EVALUATION)

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ITIL is a registered trademark of AXELOS Ltd. 2015 ITSM Zone unless otherwise stated.

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SERVICE OPERATION

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ITIL is a registered trademark of AXELOS Ltd. 2015 ITSM Zone unless otherwise stated.

SEE OUR CORPORATE PACKAGES

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SERVICE OPERATION FUNCTIONS

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ITIL is a registered trademark of AXELOS Ltd. 2015 ITSM Zone unless otherwise stated.

SEE OUR CORPORATE PACKAGES

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www

SERVICE OPERATION PROCESSES

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ITIL is a registered trademark of AXELOS Ltd. 2015 ITSM Zone unless otherwise stated.

SEE OUR CORPORATE PACKAGES

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www

CONTINUAL SERVICE IMPROVEMENT

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ITIL is a registered trademark of AXELOS Ltd. 2015 ITSM Zone unless otherwise stated.

SEE OUR CORPORATE PACKAGES

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www

CONTINUAL SERVICE IMPROVEMENT PROCESSES

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ITIL is a registered trademark of AXELOS Ltd. 2015 ITSM Zone unless otherwise stated.

SEE OUR CORPORATE PACKAGES

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www