Manual On Routine Maintenance

ZXG10 iBSC
Base Station Controller
Maintenance Manual
(Routine Maintenance)
Version 6.20
ZTE CORPORATION
ZTE Plaza, Keji Road South,
Hi-Tech Industrial Park,
Nanshan District, Shenzhen,
P. R. China
518057
Tel: (86) 755 26771900 800-9830-9830
Fax: (86) 755 26772236
URL: http://support.zte.com.cn
E-mail: doc@zte.com.cn
LEGAL INFORMATION
Copyright 2006 ZTE CORPORATION.
The contents of this document are protected by copyright laws and international treaties. Any reproduction or
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Revision History
Date
Revision No.
Serial No.
Reason for Revision
Aug 30, 2008
R1.0
sjzl20083210
First edition
ZTE CORPORATION
Values Your Comments & Suggestions!
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Please fax to: (86) 755-26772236; or mail to Technical Delivery Department, ZTE
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Thank you for your cooperation!
Document
Name
ZXG10 iBSC (V6.20) Base Station Controller Maintenance Manual (Routine Maintenance)
Product Version
V6.20
Document Revision
Number
Serial No.
sjzl20083210
Equipment
Installation Date
R1.0
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Contents
About this Manual ............................................................. i
Purpose ................................................................................ i
Intended Audience ................................................................. i
Prerequisite Skill and Knowledge .............................................. i
What is in This Manual ............................................................ i
Related Documentation.......................................................... ii
Conventions ........................................................................ iii
How to Get in Touch............................................................. iv
Declaration of RoHS Compliance..................................... v

Chapter 1.......................................................................... 1
Overview .......................................................................... 1
Purpose ............................................................................... 1
Classification ........................................................................ 1
Precautions .......................................................................... 3
Chapter 2.......................................................................... 5
Daily Maintenance............................................................ 5
Equipment Room Environment Check.................................5
Checking Equipment Room Environment Alarms ........................ 5
Checking Equipment Room Temperature .................................. 7
Checking Equipment Room Humidity........................................ 8
Checking Equipment Room Burglarproof-Net, Doors and Windows 8
Checking Cabinet Doors ......................................................... 9
Cleaning Equipment Room ..................................................... 9
BSC Running Status Check ...............................................9

Checking Board Indicators.................................................... 10
Checking Foreground-Background Communication Link ............ 10
Querying BSCs Current Alarms............................................. 12
Querying BSCs Past 24-Hour History Alarms .......................... 19
Querying BSCs Past 24-Hour Notifications.............................. 28
Querying BSC KPI ...............................................................34

Checking A-Interface Status .................................................38
Checking Gb Interface Status ................................................40
Checking Boards Active/Standby Status .................................42
Querying BSC Operation Log .................................................43
Checking Alarm Box.............................................................46
Chapter 3........................................................................ 47
Weekly Maintenance...................................................... 47
Cleaning Equipment.............................................................47
Checking BSC Clock Status ...................................................47
Checking OMP/CMP..............................................................57
Querying BSC Alarms Real-Time Statistics ..............................58
Analyzing History Alarms of the Past Week..............................60
Analyzing Performance Indices ..............................................62
Checking Server Running Status............................................63
Checking Occupied Space of Database at NM Server.................65
Configuration Data Backup ...................................................67
Virus Scanning....................................................................69
Chapter 4........................................................................ 71
Monthly Maintenance..................................................... 71
Checking Board Software Version ..........................................71
Checking Clock Synchronization.............................................74
Checking Automatic Backup Clearing Function of Database........75
Updating Operating System Patch..........................................76
Checking Optical Interface Protective Cap ...............................76
Chapter 5........................................................................ 77
Quarterly Maintenance .................................................. 77
Checking Power Supply ........................................................77
Checking Cable Connections .................................................78
Checking Fan Plug-in Box Working Condition ...........................78
Checking Anti-Static Wrist Strap............................................79
Checking Spare Materials and Parts .......................................79
Checking Grounding Conditions .............................................80
Cleaning Air Filter................................................................80
Chapter 6........................................................................ 83
Routine Maintenance Data Records .............................. 83

Daily Maintenance Record .................................................... 83
Weekly Maintenance Record ................................................. 85
Monthly Maintenance Record ................................................ 86
Quarterly Maintenance Record .............................................. 88
Replacement Record............................................................ 89
Appendix A ..................................................................... 91
Abbreviations ................................................................. 91
Appendix B ..................................................................... 93
Figures............................................................................ 93
Tables ............................................................................. 95
Index .............................................................................. 97
About this Manual

Purpose
This manual provides procedures and guidelines for the routine
maintenance of ZXG10 iBSC (V6.20) Base Station Controller.
Intended Audience
This document is intended for engineers and technicians who
perform maintenance activities on the ZXG10 iBSC (V6.20) Base
Station Controller.
Prerequisite Skill and Knowledge

To use this document effectively, users should have a general
understanding of wireless telecommunications technology.
Familiarity with the following is helpful:
The ZXG10 system and its various components
Using NM platform to query or modify background databases
Using NetNumen M31 software
What is in This Manual

This manual contains the following sections:
TABLE 1 M ANUAL SUMMARY
Section
Summary
Chapter 1, Overview
Introduces the purpose, classifications,

and precautions of routine maintenance.
Chapter 2, Daily
Maintenance
Introduces maintenance items and

relevant methods of daily maintenance.
Chapter 3, Weekly
Maintenance

relevant methods of weekly maintenance.
Confidential and Proprietary Information of ZTE CORPORATION
Section
Summary
Chapter 4, Monthly
Maintenance

relevant methods of monthly maintenance.
Chapter 5, Quarterly
Maintenance

relevant methods of quarterly
maintenance.
Chapter 6, Routine
Maintenance Data
Records
Gives routine maintenance data record

forms.
Appendix A,
Abbreviations
Lists all the abbreviations used in this

manual.
Appendix B, Figures
and Tables
Lists the figures and tables used in this

manual.
Index
Index of terms and definitions appeared in

this manual.
Related Documentation
The following documents are related to this manual:
ii
ZXG10 iBSC (V6.20) Base Station Controller Documentation

Guide
ZXG10 iBSC (V6.20) Base Station Controller Technical
Manual
ZXG10 iBSC (V6.20) Base Station Controller Hardware
Manual
ZXG10 iBSC (V6.20) Base Station Controller Installation
Manual
ZXG10 iBSC (V6.20) Base Station Controller Performance
Counters Manual Volume I
Counters Manual Volume II
Counters Manual Volume III
ZXG10 iBSC (V6.20) Base Station Controller KPI Reference
Manual
ZXG10 iBSC (V6.20) Base Station Controller Maintenance
Manual (Troubleshooting)
ZXG10 iBSC (V6.20) Base Station Controller Maintenance
Manual (Emergency Maintenance)
ZXG10 BSS (V6.20) Base Station Subsystem Alarm Handling
Manual
About this Manual
ZXG10 BSS (V6.20) Base Station Subsystem Notification

Handling Manual
ZXG10 BSS (V6.20) Base Station Subsystem OMM Software

Installation Manual
ZXG10 BSS (V6.20) Base Station Subsystem Configuration

Manual (Initial Configuration Guide)
ZXG10 BSS (V6.20) Base Station Subsystem Configuration

Manual (Feature Configuration Guide)
ZXG10 BSS (V6.20) Base Station Subsystem MML Command

Manual
ZXG10 BSS (V6.20)

Parameters Manual
Base
Station
Subsystem
Radio
ZXG10 BSS (V6.20) Base Station Subsystem Operation

Manual (Diagnosis and Test)
ZXG10 BSS (V6.20) Base Station Subsystem Operation

Manual (Signaling Tracing)
Conventions
Typographical
Conventions
ZTE documents employ the following typographical conventions:

TABLE 2 - TYPOGRAPHIC AL CONVENTIONS
Typeface
Meaning
Italics
References to other Manuals and documents.
Quotes
Links on screens.
Bold
Menus, menu options, function names, input

fields, radio button names, check boxes, dropdown lists, dialog box names, window names.
CAPS
Keys on the keyboard and buttons on screens

and company name.
Constant width
Text that you type, program code, files and

directory names, and function names.
[]
Optional parameters.
{}
Mandatory parameters.
Select one of the parameters that are delimited

by it.
Note: Provides additional information about a
certain topic.
Checkpoint: Indicates that a particular step needs
to be checked before proceeding further.
Tip: Indicates a suggestion or hint to make things
easier or more productive for the reader.
iii
Mouse
Operation
Conventions
TABLE 3 - MOUSE OPERATION CONVENTIONS
Typeface
Meaning
Click
Refers to clicking the primary mouse button (usually

the left mouse button) once.
Double-click
Refers to quickly clicking the primary mouse button

(usually the left mouse button) twice.
Right-click
Refers to clicking the secondary mouse button

(usually the right mouse button) once.
Drag
Refers to pressing and holding a mouse button and

moving the mouse.
How to Get in Touch

The following sections provide information on how to obtain
support for the documentation and the software.
Customer
Support
Documentation
Support
iv
If you have problems, questions, comments, or suggestions

regarding
your
product,
contact
us
by
e-mail
at
support@zte.com.cn. You can also call our customer support
center at (86) 755 26771900 and (86) 800-9830-9830.
ZTE welcomes your comments and suggestions on the quality
and usefulness of this document. For further questions,
comments, or suggestions on the documentation, you can
contact us by e-mail at doc@zte.com.cn; or you can fax your
comments and suggestions to (86) 755 26772236. You can also
browse our website at http://support.zte.com.cn, which contains
various interesting subjects like documentation, knowledge base,
forum and service request.
Declaration of RoHS
Compliance
To minimize the environmental impact and take more
responsibility to the earth we live, this document shall serve as
formal declaration that the ZXG10 iBSC (V6.20) Base Station
Controller manufactured by ZTE CORPORATION is in compliance
with the Directive 2002/95/EC of the European Parliament RoHS (Restriction of Hazardous Substances) with respect to the
following substances:
Lead (Pb)
Mercury (Hg)
Cadmium (Cd)
Hexavalent Chromium (Cr(VI))
PolyBrominated Biphenyls (PBBs)
PolyBrominated Diphenyl Ethers (PBDEs)
The usage of the above substances in ZXG10 iBSC (V6.20) is

explained in Table 4.
TABLE 4 USAGE EXPLANATION OF THE HAZ ARDOUS SUBSTANCES IN ZXG10
IBSC (V6.20)
Hazardous substances
Names of Parts
Pb
Hg
Cd
Cr(VI)
PBBs
PBDEs
System
Cables and Assembly
Auxiliary Equipment
Table Explanation:
0: The usage of the substance in all of the components is less
than the allowed values given by 2002/95/EC standard.
: The usage of the substance in at least one of the components
is beyond the allowed values given by 2002/95/EC standard.
The ZXG10 iBSC (V6.20) Base Station Controller manufactured

by ZTE CORPORATION meet the requirements of EU
2002/95/EC; however, some assemblies are customized to client
specifications. Addition of specialized, customer-specified
materials or processes which do not meet the requirements of
EU 2002/95/EC may negate RoHS compliance of the assembly.
To guarantee compliance of the assembly, the need for
compliant product must be communicated to ZTE CORPORATION
in written form.
This declaration is issued based on our current level of
knowledge. Since conditions of use are outside our control, ZTE
CORPORATION makes no warranties, express or implied, and
assumes no liability in connection with the use of this
information.
vi
Chapter
Overview
This chapter explains the purpose, classification, and precautions
of routine maintenance for ZXG10 iBSC (V6.20) base station
controller.
Purpose
The purpose of routine maintenance is to find out the hidden
problems, to prevent accidents. Moreover, routine maintenance
helps to discover equipment faults, if any, to ensure early
troubleshooting. This assures smooth operation of the
equipment.
Classification
According to the maintenance cycle, the routine maintenance of
ZXG10 iBSC falls into four categories:
Daily maintenance
Weekly maintenance
Monthly maintenance
Quarterly maintenance
For daily maintenance, the following items are involved:
Equipment room environment check, which includes:

f
Checking equipment room environment alarms
Checking equipment room temperature
Checking equipment room humidity
Checking the intactness of burglarproof net, door and

window
Checking the cabinet door
Checking equipment room cleanness
BSC running status check

f
Checking board indicator status
Checking foreground-background communication links
Querying the current alarms of BSC
Querying the past 24 hours history alarms of BSC
Querying the past 24 hours history notifications of BSC
Querying important BSC performance indices
Checking A-interface status
Checking Gb interface status
Checking active/standby board status
Querying BSC operation log
Checking the alarm box
For weekly maintenance, the following items are involved:
Cleaning the equipment
Checking BSC clock status
Checking OMP and CMP status
Performing real-time statistics of BSC alarms;
Analyzing past week history alarms
Analyzing performance indices
Checking server running status
Checking database space on the Network Management (NM)

server
Performing configuration data backup
Performing virus scan
For monthly maintenance, the following items are involved:
Checking software versions
Checking whether the clock is synchronized
Checking whether the database has automatic backup

clearing function
Updating operating system patch
Checking whether the optical interface has the dustproof cap
For quarterly maintenance, the following items are involved:
Checking power supply
Checking cable connections
Checking the fan plug-in box running status
Checking antistatic wrist strap
Checking spare materials and parts
Chapter 1 - Overview
Checking grounding conditions
Cleaning the air filter
Precautions
Perform the following
maintenance.
precautionary
steps
during
routine
Maintain normal temperature and humidity in the equipment

room. Keep the equipment room environment clean and tidy
and free from dust and dampness. Prevent rodents from
entering the equipment room and cabinets.
Make sure that the primary power supply is stable and

reliable. Check the system groundings and lightning
protection groundings periodically. Check and ensure good
condition of lightning protection system before and after the
thunderstorms.
Standardize the daily work of maintenance personnel:

f
Maintain a detailed attendants log to provide records

about system operation, version, data change, upgrading
and
troubleshooting.
It
facilitates
analysis
and
troubleshooting after fault detection.
Keep a record of work shifts and specify the responsibility
clearly.
Install anti-virus software at each client. Do not disable the

real-time detection function. Update the virus library
periodically. Do not use unauthorized disks or CDs. Do not
install and run software unrelated to maintenance work.
Only one user can have the super administrator right. The
super administrator sets different Network Management
passwords for different access rights. The rights of login into
server and client should be graded. Passwords should be
managed strictly and changed periodically.
Maintenance personnel should be well trained and should

have adequate equipment and network knowledge. Wear an
anti-static wrist strap before touching any equipment
hardware to avoid accidents.
Do not plug/unplug, reset, or change over boards casually.

Backup data before doing any data modification, and make
records of data modifications. Do not delete backup data
until the equipment has run properly for a period of time
(usually a week) after data modification. Even if there is no
data modification, backup the database periodically, and
restore the data in time for emergency requirement.
Databases, especially the performance measurement and
alarm database, should be observed on a regular basis to

check whether the automatic dump function is normal in
order to avoid the error of disk overflow.
Do not run the signaling trace during busy-traffic hours,

especially at daytime. The signaling trace can be performed
only during low-traffic hours with the permission of local ZTE
office.
Keep common tools and instruments available in the
equipment room. Such tools and instruments include
flathead screwdriver and cross screwdriver, signaling tester,
network cable pliers, multimeter, AC power supply,
telephone line, network cable, antistatic wrist strap,
insulating tape, and common toolkit. Check and ensure the
precision of instruments and tools periodically.
Check spare parts periodically to maintain accurate inventory
of frequently used spare parts to ensure their working
conditions. Ensure that the inventory contents are unaffected
by moisture or mould. Keep spare parts and the replaced
faulty parts in antistatic bags separately and label them
appropriately for identification purposes.
Keep maintenance software and documents at designated
position, to ensure that they are available when necessary
Make sure that lighting in the equipment room is bright
Remove any detected faults as soon as possible. For faults
that can not be resolved, contact the local ZTE office, and
record the troubleshooting procedure in details.
Put the contact information of the local ZTE office in a
noticeable place, and notify it to all maintenance personnel
so that ZTE can be contacted when there is a need. Update
the contact information as soon as possible if there is any
change.
Chapter
Daily Maintenance
This chapter includes the following two sections:
Equipment Room Environment Check
BSC Running Status Check
Equipment Room
Environment Check
In this section, the following maintenance items are introduced:
Checking equipment room environment alarms
Checking equipment room temperature
Checking equipment room humidity
Checking the intactness of burglarproof-net, doors and

windows;
Checking cabinet doors
Checking equipment room cleanness
Checking Equipment Room

Environment Alarms
Background
Knowledge
ZXG10 iBSC environment alarm system consists of the power

distribution plug-in box, smoke sensor, infrared sensor,
temperature and humidity sensor, and access control sensor.
The power distribution plug-in box is an important component of
the alarm system. It is installed with the Power Distribution
Board (PWRD) and the Power Distributor Backplane (PWRDB).
The functions include power indication, environment monitoring,
and internal fan plug-in box monitoring.
PWRDB is located at the back of the power distribution plug-in

box, leading out the monitoring cable H-MON-009. The external
sensor is connected with the power distribution plug-in box
through cable H-MON-009. PWRD performs alarm signal
processing. The alarm indicator on the power distribution plug-in
box panel indicates alarm if the following problems occur:
The -48 V power supply has problems such as over-voltage,

under-voltage, or power-down.
The fan becomes abnormal.
Smoke
signal,
intrusion
signal,
or
signal
temperature/humidity exceeding limit is detected.
of
Prerequisite
Prior to performing this task, make sure that the ZXG10 iBSC
environment alarm system has been installed and the system is
running normally.
Operation
Guide
Check whether the alarm indicator on the power distribution

plug-in box indicates alarm. Check whether there is any
environment alarm, including power supply system alarm, fire
alarm, and smoke alarm.
Reference
Standard
Figure 1 shows the front panel of power distribution plug-in box.

FIGURE 1 FRONT P ANEL OF POWER DISTRIBUTION PLUG-IN BOX
POWER JUNCTION BOX
ON
OFF
RUN -48V(I) -48V(II) FAN
HOT SMOKE DOOR ARRESTER
-48V(I) -48V(II)
There are eight indicators on the panel. Table 5 describes these

indicators.
TABLE 5 INDICATORS ON POWER DISTRIBUTION PLUG-IN BOX
Name
Color
Meaning
RUN
Green
Running
indicator
-48 V(I)
Red
The first -48 V

alarm indicator
Work Mode
Flashes at 1 Hz: normal
running
OFF: abnormal
ON: the first -48 V power
supply has under-voltage or
over-voltage alarm
OFF: no alarm
-48 V(II)
Red
The second -48

V alarm indicator
ON: the second -48 V

power supply has under-
Chapter 2 - Daily Maintenance
Name
Color
Meaning
Work Mode
voltage or over-voltage
alarm
OFF: no alarm
FAN
Red
HOT
Red
Fan alarm
indicator
Temperature
alarm indicator
ON: the fan has abnormal

alarm
OFF: no alarm
ON: the environment
temperature has abnormal
alarm
OFF: no alarm
SMOKE
Red
Smoke alarm
indicator
DOOR
Red
Access control
alarm indicator
ARRESTER
Abnormality
Handling
Red
Lightning
protector alarm
indicator
ON: abnormal smoke alarm

OFF: no alarm
ON: abnormal access
control alarm
OFF: no alarm
ON: the lightning protector
has abnormal alarm
OFF: no alarm
Different handling methods are applied to different alarms.
If the power-supply system has under-voltage or overvoltage alarm, use multimeter to check the -48 V power.
If the equipment room has fire alarm or smoke alarm, check
the inside environment of equipment room.
f
Check whether there is any fire or smoke. If there is no

smoke, the alarm might be caused due to floating dust in
the air. Purify the air or suppress the alarm.
Ensure that the air conditioner is normal.
Ensure that the sensor is normal.
Check whether the alarm box is faulty. Replace the alarm

box if its hardware is faulty.

Temperature
Operation
Guide
Observe the thermometer indication and record the temperature

in the equipment room.
Reference
Standard
The working temperature for ZXG10 iBSC (V6.20) must satisfy

the following requirements:
Long-term working temperature: 0 C ~ 40 C
Short-term working temperature: -5 C ~ 45 C

Note:
The values of working temperature and humidity in the

equipment room must be measured in the following conditions:
the cabinet does not have front/rear protection panel, and the
measurement is performed 1.5 m above the ground and 0.4 m
in front of the cabinet.
It is advised to keep the equipment rooms temperature between
15 C and 30 C.
Abnormality
Handling
If the equipment room temperature is abnormal, check the air

conditioner and make sure that it works normally and satisfies
the working temperature requirement.
Checking Equipment Room Humidity

Operation
Guide
Observe the hygrometer indication and record the humidity in

the equipment room.
Reference
Standard
The working humidity for ZXG10 iBSC (V6.20) must satisfy the
following requirements:
Long-term working humidity: 20% ~ 90%
Short-term working humidity: 5% ~ 95%

Note:
If the phenomenon of condensed water is found, solve the

problem immediately.
It is recommended to keep the equipment rooms humidity
between 40% and 65%.
Abnormality
Handling
If the equipment rooms humidity is abnormal, check the air

conditioner and make sure that it works normally and satisfies
the working humidity requirement.

Burglarproof-Net, Doors and
Windows
Operation
Guide
Check and ensure the normal condition of equipment room

burglarproof-net, doors, and windows.
Abnormality
Handling
If the burglarproof-net, doors, or windows of the equipment

room are damaged, make records in the Daily Maintenance
Record and replace the faulty ones immediately.
Checking Cabinet Doors

Operation
Guide
Check the front and rear doors of the cabinet and ensure that
they are closed.
Abnormality
Handling
If any of the front or the rear door is open, make records in the
Daily Maintenance Record and close the door.
Cleaning Equipment Room

Operation
Guide
Abnormality
Handling
Check the equipments in the equipment room and the ground to

ensure they are all clean.
Clean the equipment room environment in time.
BSC Running Status Check

In this section, the following maintenance items are introduced:
Checking board indicators
Checking foreground-background communication link
Querying BSCs current alarms
Querying the past 24-hour history alarms of BSC
Querying the past 24-hour notifications of BSC
Querying KPIs of BSC
Checking A-interface status
Checking Gb interface status
Checking boards active/standby status
Querying BSCs operation logs
Checking the alarm box
Checking Board Indicators

Operation
Guide
Check the status of BSC panel indicators. If the checking result

is as follows, then it indicates that the board is running normally.
The running indicator RUN flashes at 1 Hz
The alarm indicator ALM is always OFF
Reference
Standard
Abnormality
Handling
If the board is 1+1 backup, the active/standby indicator ACT

is in normal status:
f
ACT is ON, indicating the board is active.
ACT is OFF, indicating the board is standby.
For details of different iBSC board indicators, refer to ZXG10

iBSC (V6.20) Base Station Controller Hardware Manual.
Perform the following operations to handle abnormalities.
1. Enter Fault Management at client to view detailed alarms.
For operation details, refer to Querying BSCs Current Alarms.
2. Reset the board.
3. Check the boards data configuration and version
configuration to make sure that they are correct, and the
foreground and background configurations are consistent.
4. Unplug and plug the board to make sure that the board has
good contact. If the problem still exists, replace the board.
Checking Foreground-Background
Communication Link
Prerequisite
Prior to performing this task, make sure that:
NetNumen M31 client is running normally.
Connection between the client and server is normal.
Operation
Guide
Network element management of relevant Network Elements

(NE) is started successfully.
Perform the following steps:

1. Enter Fault Management and view the detailed alarm
(alarm code: 100000). For operation details, refer to
Querying BSCs Current Alarms.
2. Enter Topology Management, right-click the NE to be
checked in Physical View, and click NE Management
Dynamic Data Management, as shown in Figure 2.
10
FIGURE 2 SELECTING DYNAMIC DAT A MANAGEMENT
3. Enter Dynamic Data Management to query the link status

in Configuration Resource Tree and to check whether the
foreground-background communication link is established
successfully. As shown in Figure 3,
indicates that the
foreground-background link is established successfully.

indicates that the foreground-background link establishment
is failed.
11
FIGURE 3 LINK STATUS QUERY
END OF STEPS
Reference
Standard
Abnormality
Handling
For link connected with the foreground, its status is OK.
The foreground-background communication link succeeds.

1. If the foreground-background communication link fails, check
cable connection and connectors between the NM server and
foreground and ensure that they are normal; check HUB and
switch to ensure that they are not powered down and work
normally; check the OMP data configurations and version
configurations at foreground and background and ensure that
they are correct and consistent.
2. Reset the OMP board.
3. Unplug and plug the board to make sure that the board has
good contact. If the problem persists, replace the board.
4. Observe the OMP panel indicators to check whether the
foreground OMP runs normally.
f
If the running indicator RUN flashes at 1 Hz and the

alarm indicator ALM is OFF, then it indicates that OMP
runs normally.
If the running indicator RUN is always ON or always OFF,
or the alarm indicator ALM is red and ON, then it
indicates that OMP runs abnormally. Replace the board in
this case.
Querying BSCs Current Alarms

Prerequisite
12
Operation
Guide
Fault Management interface is opened.
Perform the following steps to query BSC current alarms.

1. In the Fault Management tab, click Query View
Current Alarms, as shown in Figure 4.
FIGURE 4 QUERYING CURRENT AL ARMS
2. Current Alarm Query Conditions tab appears, as shown in

Figure 5.
FIGURE 5 CURRENT AL ARM QUERY CONDITIONS TAB
3. In the Current Alarm Query Conditions tab, the current

alarms can be queried in two ways: rapid query and
combination query. Also, operations such as modification,
deletion and refresh can be performed.
13
Rapid query
Through rapid query, the alarm information can be queried
rapidly, but query conditions are not saved after the query
result is displayed.
Perform the following steps to implement rapid query.
i.
In the Current Alarm Query Conditions tab, click

in the toolbar, Query Current Alarm dialog box pops up,
as shown in Figure 6.
FI G U R E 6 QU E R Y C U R R E NT AL AR M D I AL O G B O X
ii. Select query conditions according to actual requirement,

and click OK. The system starts the current alarm query
and displays the query result in the View Current
Alarms tab, as shown in Figure 7.
14
FIGURE 7 CURRENT AL ARM QUERY RESULT
Note:
The current alarm query differs from other queries as the query
result interface can be refreshed automatically. If Visibility
check box is not checked in the Query Current Alarm dialog
box, then the query result will not be refreshed automatically,
and can not be refreshed manually either.
Combination query
In the Current Alarm Query Conditions tab, the query
condition can be created and displayed as a list. User can
select one or multiple conditions to perform query, and can
also modify the query condition.
i.
In the Current Alarm Query Conditions tab, click

in the toolbar, Current Alarm Query Condition dialog
box pops up, as shown in Figure 8.
15
FIGURE 8 CURRENT AL ARM QUERY CONDITION DIALOG BOX
ii. In the Current Alarm Query Condition dialog box,

enter Name and Description, select query conditions in
Selection area, and click OK.
iii. The set query condition appears in the Current Alarm
Query Conditions tab, as shown in Figure 9.
FIGURE 9 CREATED CURRENT AL ARM QUERY CONDITIONS
iv. Select and right-click on one or multiple query conditions,

and click Execute on the pop-up menu or click
the toolbar, as shown in Figure 10.
16
in
FIGURE 10 COMBINATION QUERY OF CURRENT AL ARMS
v. The system performs query according to selected

conditions, and displays the query result in the form of
list in View Current Alarms tab, as shown in Figure 11.
FIGURE 11 COMBINATION QUERY RESULT OF CURRENT AL ARMS
END OF STEPS
Abnormality
Handling

1. In the View Current Alarms tab, double-click an alarm or
right-click an alarm, and click Details in the pop-up menu,
17
FIGURE 12 SELECTING DETAILS MENU ITEM FOR CURRENT AL ARM
2. In the Details dialog box, select the Details tab to view

detailed information of the alarm, as shown in Figure 13.
User can click buttons on the right (Pre, Next,
Acknowledge,
Unacknowledge,
Clear,
Forward,
Comment) to perform corresponding operations. In the
Maintenance Suggestion tab, user can customize the
maintenance suggestion and save it.
18
FIGURE 13 DETAILS OF CURRENT AL ARM
Note:
As shown in Figure 12, users can also right-click an alarm in the
query result of current alarms and click Acknowledge,
Unacknowledge, Clear, Forward in the pop-up menu to
perform corresponding operations.
Querying BSCs Past 24-Hour

History Alarms
Prerequisite
Background
Knowledge
The Fault Management interface is opened.
The newly-generated alarm information exists in the form of

current alarm. If user performs the clearing operation, the
current alarm becomes history alarm.
19
Operation
Guide
Perform the following steps to query the past 24-hour history

alarms of BSC.
1. In the Fault Management tab, select Query View
History Alarms, as shown in Figure 14
FIGURE 14 SELECTING VIEW HISTORY ALARMS
2. History Alarm Query Conditions tab appears, as shown in

Figure 15.
FIGURE 15 HISTORY AL ARM QUERY CONDITIONS TAB
3. In the History Alarm Query Conditions tab, the history

alarms can be queried in two ways: rapid query and
combination query. Also, operations such as modification,
deletion and refresh can be performed.
Rapid query
Through rapid query, the alarm information can be queried
rapidly, but query conditions are not saved after the query
result is displayed.
20
i.
In the History Alarm Query Conditions tab, click

in the toolbar, Query History Alarm dialog box pops up,
FI G U R E 1 6 QU E R Y H I S T OR Y AL AR M D I AL O G B O X
ii. In the Query History Alarm dialog box, select Happen

Time. Time options appear on the right, as shown in
Figure 17.
21
FIGURE 17 TIME OPTIONS FOR HISTORY ALARMS
iii. Select By Relative Time, enter 1 in the Latest spin box

or click
until 1 appears in the spin box, as shown in
Figure 18.
22
FIGURE 18 SETTING HAPPEN TIME OF HISTORY AL ARM
Note:
As shown in Figure 18, users can also select By Time Range
and set Begin Time and End Time. By default, the duration
between Begin Time and End Time is the past 24 hours.
iv. In the Query History Alarm dialog box, after setting

Happen Time, click OK. The system starts query and
displays the query result as a list in the View History
Alarms tab, as shown in Figure 19.
23
FIGURE 19 QUERY RESULT OF HISTORY ALARMS
Combination query
In the History Alarm Query Conditions tab, the query
i.
24
In the History Alarm Query Conditions tab, click

in the toolbar, History Alarm Query Condition dialog
box pops up, as shown in Figure 20.
FIGURE 20 HISTORY AL ARM QUERY CONDITION DIALOG BOX
ii. In the History Alarm Query Condition dialog box,

enter Name and Description, select query conditions in
Selection area (set Happen Time to be the past 24
hours), and click OK.
iii. The set query condition appears in the History Alarm
FIGURE 21 CREATED HISTORY AL ARM QUERY CONDITIONS

and click Execute in the pop-up menu or click
toolbar, as shown in Figure 22.
in the
25
FIGURE 22 COMBINATION QUERY OF HISTORY AL ARMS

conditions and displays the query result as a list in View
History Alarms: query1 tab, as shown in Figure 23.
FI G U R E 2 3 C O M BI N AT I O N QU E R Y R E S UL T O F H I ST O RY AL AR M S
END OF STEPS
Abnormality
Handling
26

1. In the View History Alarms: query1 tab, double-click an
alarm or right-click an alarm, and click Details in the pop-up
menu, as shown in Figure 24.
FIGURE 24 SELECTING DETAILS MENU ITEM FOR HISTORY AL ARM

detailed information of the alarm, as shown in Figure 25.
User can click buttons on the right (Pre, Next) to perform
corresponding operations. In the Maintenance Suggestion
tab, user can customize the maintenance suggestion and
save it.
FIGURE 25 DETAILS OF HISTORY AL ARM
27
Querying BSCs Past 24-Hour

Notifications
Prerequisite
Operation
Guide
Connection between the client and the server is normal.
Perform the following

notifications of BSC.
steps
to
query
the
past
24-hour
1. In the Fault Management tab, select Query View

Notifications, as shown in Figure 26.
FIGURE 26 SELECTING VIEW NOTIFICATIONS
2. Notification Query Conditions tab appears, as shown in

Figure 27.
FIGURE 27 NOTIFICATION QUERY CONDITIONS TAB
28
3. In the Notification Query Conditions tab, the notifications

can be queried in two ways: rapid query and combination
query. Also, operations such as modification, deletion and
refresh can be performed.
Rapid query
Through rapid query, the notification information can be
queried rapidly, but query conditions are not saved after the
query result is displayed.
i.
In the Notification Query Conditions tab, click

in
the toolbar, Query Notification dialog box pops up, as
shown in Figure 28.
FIGURE 28 QUERY NOTIFICATION DIALOG BOX
ii. In the Query Notification dialog box, select Happen

Time check box. Time options appear on the right, as
shown in Figure 29.
29
FIGURE 29 TIME OPTIONS FOR NOTIFICATIONS
iii. Select By Time Range and set Begin Time and End
Time. By default, the duration between Begin Time and
End Time is the past 24 hours. Select By Relative Time,
until 1 appears
enter 1 in the Latest spin box or click
in the spin box.
iv. In the Query Notification dialog box, after setting
Happen Time, click OK. The system starts query and
displays the query result as a list in the View
Notifications tab, as shown in Figure 30.
30
FIGURE 30 QUERY RESULT OF NOTIFICATIONS
Combination query
In the Notification Query Conditions tab, the query
i.
in
In the Notification Query Conditions tab, click
the toolbar, Notification Query Condition dialog box
pops up, as shown in Figure 31.
31
FIGURE 31 NOTIFICATION QUERY CONDITION DIALOG BOX
ii. In the Notification Query Condition dialog box, enter

Name and Description, select query conditions in
Selection area (set Happen Time to be the past 24
hours), and click OK.
iii. The set query condition appears in the Notification
FIGURE 32 CREATED HISTORY AL ARM QUERY CONDITIONS

and click Execute on the pop-up menu or click
32
in
FIGURE 33 COMBINATION QUERY OF HISTORY AL ARMS

conditions and displays the query result as a list in View
Notifications: query1 tab, as shown in Figure 34.
FIGURE 34 COMBINATION QUERY RESULT OF NOTIFICATIONS
Abnormality
Handling

1. In the View Notifications: query1 tab, double-click or
right-click a notification, and click Details in the pop-up
menu, as shown in Figure 35.
33
FIGURE 35 SELECTING DETAILS MENU ITEM FOR NOTIFICATION

detailed information of the notification, as shown in Figure 36.
User can click buttons on the right (Pre, Next) to perform
corresponding operations.
FIGURE 36 DETAILS OF NOTIFICATION
Querying BSC KPI

Prerequisite
34
Operation
Guide
Perform the following steps to query the Key Performance Index

(KPI) of BSC.
1. In the Performance Management tab, click Performance
Management Performance Data Query, or click
in
FIGURE 37 SELECTING PERFORM ANCE DAT A QUERY
Note:
Important KPI data are reported to the background NMS from
the foreground equipment, users need not change any settings.
Six types of KPI values should be especially noticed: call drop
rate, congestion rate, availability rate, handover success rate,
CPU load, and traffic call drop ratio.
2. Query dialog box pops up, as shown in Figure 38.

FIGURE 38 QUERY DIALOG BOX
35
3. In the Query Index tab of Query dialog box, select

BscFunction in Object Type drop down menu, and check
CPULoadMeasurement check box, as shown in Figure 39.
FIGURE 39 SELECTING CPULOADME ASUREMENT
4. Set the query time in Query Time tab, set the query object
in the Query Object tab, and click OK in the Query dialog
box.
5. Click
in the toolbar to save the query result.
6. In the Query Index tab of Query dialog box, select

CellFunction in Object Type drop down menu, and check
KPI Index check box, as shown in Figure 40.
36
FIGURE 40 SELECTING KPI INDEX
7. Set the query time in Query Time tab, set the query object
in the Query Object tab, and click OK in the Query dialog
box.
8. Click
in the toolbar to save the query result.
END OF STEPS
Reference
Standard
Table 6 describes referenced KPI values of BSC.

TABLE 6 REFERENCED KPI V ALUES OF BSC
Performance Index
Reference Value
SDCCH in congestion rate (%)
1%
SDCCH channel in call drop rate

(%)
0.5%
TCH in service rate (%)
99%
TCH in congestion rate (excluding

handover) (%)
3%
TCH in congestion rate (including

handover) (%)
2%
TCH in call drop rate (excluding

handover) (%)
1%
TCH in call drop rate (including

handover) (%)
0.8%
Traffic call drop ratio
90
Handover success rate (%)
95%
37
Performance Index
Reference Value
SDCCH in service rate (%)
99%
Radio switch rate (%)
97%
TCH assign failure rate (%)
2%
TCH allocate failure rate (%)
10%
Average value of CPU load
80%
Peak value of CPU load
90%
Dual band handover success rate

(%)
95%
Note:
The index values in Table 6 are for reference. User can
customize KPI indices according to actual network status and
requirements.
Abnormality
Handling
Analyze KPI values. If a KPI value exceeds the normal range,

perform troubleshooting immediately.
Checking A-Interface Status

Prerequisite
Operation
Guide
38
Network element management of relevant NEs is started

successfully.
Perform the following steps to query A-interface status.

1. Enter Topology Management, right-click on the NE to be
Dynamic Data Management. The BSC Dynamic data
management tab is shown in Figure 41.
FIGURE 41 BSC DYNAMIC DAT A M AN AGEMENT TAB
2. Select No. 7 Signaling Management tab to query the No. 7

signaling link status.
3. Select A PCM Management tab to query the PCM status.
Select A Trunk Management tab to query status of all
timeslots.
4. If IP A-interface is adopted, select IP A Management tab to
query the user plane sub-unit status.
END OF STEPS
Reference
Standard
Abnormality
Handling
The configured LINK is in the status of being activated or

signaling occupation.
The configured voice channel is in the status of being
occupied or being idle.
The user plane sub-unit status is normal.

1. BSC self-test
i.
Judge whether BSC is normal. During A-interface

interconnection, if the No. 7 signaling link is disconnected,
check BSC and ensure that BSC has no problem.
ii. Check the running status of all boards in BSC and ensure
that all indicators are in normal status.
iii. According to configuration data, find out PCMs where the
No. 7 signaling link is located.
39
iv. Perform self-loop test for these PCMs, and observe the
status of SPB/SPB2 and DTB indicators.
After the self-loop test is performed, if the E1 indicator on
SPB/SPB2 and DTB flashes rapidly, it indicates that no
problem exists inside BSC; otherwise, it indicates that
some problem exists inside BSC.
2. BSC internal problem troubleshooting
i.
Data problem
The probability of data configuration error is low. The
configuration should be performed very carefully.
ii. Hardware problem

These problems include board problems and internal
cable connection problems. Some common fault
symptoms are: board fault, E1 line position being
inconsistent with the configured serial number, etc.
For No. 7 signaling fault, check the boards where No. 7
signaling passes through, unplug and plug these boards
one by one to locate the fault.
3. If no problem exists inside the BSC, check
interconnection data and ensure that they are correct.
the
4. Check external connections to ensure they are correct.
Checking Gb Interface Status

Prerequisite
Operation
Guide

successfully.
According to whether Gb interface uses IP or E1, the operation

steps for checking Gb interface status are divided into two types:
Gb interface uses IP
i.
In the Dynamic Data Management tab, double-click

the BSC Dynamic data management node in the left
Configuration Resource Tree. BSC Dynamic data
management tab is shown in Figure 41.
ii. Select the IP GB Management tab to query the end

node status, NSVC status and dynamic end node status.
iii. If Flex Gb interface is adopted, select SGSN Office
Management tab to query the SGSN status.
40
Gb interface uses E1
i.
In the Dynamic Data Management tab, double-click

the BSC Dynamic data management node in the left
Configuration Resource Tree. BSC Dynamic data
management tab is shown in Figure 41
ii. Select the NSVC Management tab to query the NSVC

status.
iii. If Flex Gb interface is adopted, select SGSN Office
Management tab to query the SGSN status.
END OF STEPS
Reference
Standard
Abnormality
Handling
The configured NSVC is in the status of being occupied or

being idle, without congestion or being blocked.
At least one SGSNs status is enabled and unblocked.
The cell has no congestion.

1. BSC self-test
i.
Judge whether BSC is normal and ensure that BSC has no

problem.
ii. Check the running status of all boards in BSC and ensure
that all indicators are in normal status.
iii. Perform self-loop test for PCM, and observe the status of
SPB/SPB2 indicators.
After the self-loop test is performed, if the E1 indicator on
SPB/SPB2 flashes rapidly, it indicates that no problem
exists inside BSC; otherwise, it indicates that some
problem exists inside BSC.
2. BSC internal problem troubleshooting
i.
Data problem
The probability of data configuration error is low. The
configuration should be performed very carefully. The
correctness of data configuration is checked by
comparing ZDB files at the foreground and the
background.
ii. Hardware problem

These problems include board problems and internal
cable connection problems. Some common fault
symptoms are: board fault, E1 line position being
inconsistent with the configured serial number, etc.
3. If no problem exists inside the BSC, check
interconnection data and ensure that they are correct.
the
41
4. Check external connections to ensure they are correct.
Checking Boards Active/Standby

Status
Prerequisite
Operation
Guide

successfully.
Perform the following steps to check the boards active/standby

status.
1. In the Dynamic Data Management tab, select and doubleclick the rack where the board is located. The rack view
appears on the right, as shown in Figure 42.
FIGURE 42 CHECKING BOARDS ACTIVE/STANDBY STATUS
2. Check the color of the board in the rack view. As shown in

the Legend tab in Figure 42, green represents that the
board is active while blue represents that the board is
standby.
END OF STEPS
42
Reference
Standard
Abnormality
Handling
For details of the active and standby status of all boards, refer to
the Legend tab on the right side of rack view.
1. Check the active/standby status indicator on the board to
ensure that it is consistent with that displayed on the NM
interface.
2. If the active/standby status of all boards is unknown, check
the
foreground-background
communication
link.
For
operation details, refer to Checking Foreground-Background
Communication Link.
3. If the active/standby status of some boards is unknown,
enter Fault Management to view alarm details. For
operation details, refer to Querying BSCs Current Alarms.
Querying BSC Operation Log

Prerequisite
Background
Knowledge
Operation
Guide
The operation log of BSC records the BSC operation details,

which is often used to locate the fault. Browsing and saving the
operation log every day helps to find the abnormality in system
running and operation.
Perform the following steps to query the operation log of BSC.
checked in Physical View, and click Query NE Log
Operation Log in the pop-up menu, as shown in Figure 43.
43
FIGURE 43 ENTERING LOG M AN AGEMENT
2. In the Query Operation Log dialog box, user can set query
conditions to perform the query, as shown in Figure 44.
FIGURE 44 QUERY OPERATION LOG DIALOG BOX
44
3. The query result of operation log is shown in Figure 45.

FIGURE 45 OPERATION LOG QUERY RESULT
4. Double-click an operation log to view the operation log

details.
END OF STEPS
Reference
Standard
Abnormality
Handling
The operation log does not contain any unknown data

configuration operation and resetting operation, and the log
information is normal.
If the operation log contains data configuration operation,

check whether the operation is correct and who performs the
operation.
If the operation log contains the following maintenance
operations, find out the reason why they are included in the
log:
f
Resetting board
Board changeover
Blocking link
Deactivating No. 7 link
Disabling signaling point and subsystem
Port loopback
45
Checking Alarm Box

Prerequisite
Operation
Guide
Perform the following steps to check the alarm box.

1. In the Fault Management tab, click Setting Alarm Box
Setting and check whether the link between the alarm box
and the server is established.
2. Query the past 24-hour history alarms of BSC to see whether
the alarm box has any alarm. For operation details, refer to
Querying BSCs Past 24-Hour History Alarms.
3. Check whether the critical alarm that satisfies the reporting
conditions can be correctly sounded and displayed on the
alarm box.
END OF STEPS
Reference
Standard
Abnormality
Handling
The RUN indicator on the alarm box flashes regularly.

The alarm level indicated by the alarm indicator is consistent
with the current alarm level displayed in Fault Management.
The suppressed alarm is not displayed on the alarm box.

1. If the alarm box has alarm, enter Fault Management at
client to check the alarm details. For operation details, refer
to Querying BSCs Past 24-Hour History Alarms.
2. Check the cable connection and connectors between the
alarm box and NM server and ensure that they are normal.
Check whether the HUB and the switch is power-down and
ensure that they work normally.
3. Check the alarm box configuration to ensure that the
configuration is correct.
46
Chapter
Weekly Maintenance
This chapter covers the following topics:
Cleaning Equipment
Checking BSC Clock Status
Checking OMP/CMP
Querying BSC Alarms Real-Time Statistics
Analyzing History Alarms of the Past Week
Analyzing Performance Indices
Checking Server Running Status
Checking Occupied Space of Database at NM Server
Configuration Data Backup
Virus Protection
Cleaning Equipment
Operation
Guide
In the equipment room, check the equipment and ensure that

there is no cobweb or dust.
Reference
Standard
The equipment should be clean and tidy.
Abnormality
Handling
Clean the equipment in time, especially the dust-proof plug-in

box.
Checking BSC Clock Status

Prerequisite
47
Operation
Guide
Perform the following steps to check BSC clock status.

1. Check the status of CLKG/ICM panel indicators, and make
sure that external connections of the CLKG/ICMs rear board
are normal.
2. Enter Fault Management to check whether there is any
clock alarm. For operation details, refer to Querying BSCs
Current Alarms.
3. Check whether the system clock of boards is normal and
whether the foreground and background clock data are
consistent.
END OF STEPS
Reference
Standard
ZXG10 iBSC has three types of clock generator boards:
CLKG (CLKG)
CLKG (ICM)
ICM
Table 7 describes CLKG (CLKG) board panel indicators.

TABLE 7 INDICATORS ON CLKG (CLKG) P ANEL
Name
Color
Meaning
Description
RUN
Green
Running
indicator
Refer to Table 10.
ALM
Red
Alarm indicator
Refer to Table 10.

ON: Indicates that the micro
switch is turned on; the board
is not inserted to the correct
position, software version is not
downloaded.
ENUM
Yellow
Board
extraction
indicator
Flashing at 5 Hz: Indicates the

micro switch alarm; during the
boards running, the micro
switch is turned on and has
alarm.
Flashing at 1 Hz: Indicates that
the board can be extracted;
during the boards running, the
micro switch is turned on, the
board, which is standby or does
not use resource, can be
extracted.
OFF: Indicates that the micro
switch is normal.
ACT
48
Green
Active/standby
indicator
ON: Indicates that the board is

active.
OFF: Indicates that the board is
standby.
Chapter 3 - Weekly Maintenance
Name
Color
Meaning
Description
CATCH
Green
Catching
indicator

in the catching status (i.e. it
has reference), and is not
locked.
TRACE
Green
Tracing
indicator

in the tracing status (i.e. it has
reference), and is locked.
KEEP
Green
Keeping
indicator

locked, but then the reference
is lost.
Green
Free running
indicator

not locked and has no
reference, and the board is the
status of free running.
FREE
This indicator is used to

indicate the clock reference
selected by the CLKG board.
2
Mbps1
Green
Reference
indicator
ON: Indicates that the selected

reference is the first 2 Mbps
clock reference transmitted in
the form of HDB3 coding, which
is provided by BITS equipment.
2
Mbps2
Green
Reference
indicator

reference is the second 2 Mbps
the form of HDB3 coding, which
is provided by BITS equipment.
2 MHz1
Green
Reference
indicator

reference is the first 2 MHz
the form of TTL difference,
which is provided by BITS
equipment.
2 MHz2
8 K1
Green
Reference
indicator
Green
Reference
indicator

reference is the second 2 MHz
the form of TTL difference,
which is provided by BITS
equipment.
49
Name
Color
Meaning
Description
reference is the line 8K
reference provided by board
such as DTB and APBE.
8 K2
8 K3
Green
Green
Reference
indicator
Reference
indicator
NULL
Green
Reference
indicator
QUTD
Red
Reference
deterioration
indicator
Green
Allow-manualreferenceselection
indicator
MANI

reference is the 8K clock
reference provided by GPS
board.
reference is the 8K clock
reference provided by UIMU or
UIMC.
ON: Indicates that there is no
available external reference,
and the system is in the status
of free oscillating.
ON: Indicates the currently
selected reference
deterioration.
ON: Indicates that the
reference can be selected
manually.
OFF: Indicates that the
reference can not be selected
manually.
Table 8 describes CLKG (ICM) board panel indicators.

TABLE 8 CLKG (ICM) BOARD P ANEL INDICATORS
Indicator
Name
Color
Meaning
Description
RUN
Green
Run
indicator
Refer to Table 10
ALM
Red
Alarm
indicator
Refer to Table 10
ENUM
Yellow
Board
extraction
Indicator

position, software version is
not downloaded.
50
Indicator
Name
Color
Meaning
Description
micro switch alarm; during
the boards running, the micro
alarm.
Flashing at 1 Hz: Indicates
that the board can be
extracted; during the boards
running, the micro switch is
turned on, the board, which is
standby or does not use
resource, can be extracted.
switch is normal.
ACT
Green
Active/
standby
indicator
ON: Indicates the board is

active
OFF: Indicates the board is
standby
Indicates the clock reference
CLKG (ICM) board selects
Bps1
Green
Reference
indicator
ON: Indicates CLKG (ICM)

selects the first 2 Mbps clock
reference provided by BITS
equipment, which is
transmitted in HDB3 coding
form
Bps2
Green
Reference
indicator

selects the second 2 Mbps
clock reference provided by
BITS equipment, which is
transmitted in HDB3 coding
form
Hz1
Green
Reference
indicator

selects the first 2 MHz clock
reference provided by BITS
equipment, which is
transmitted in TTL differential
form
Hz2
Green
Reference
indicator
8K1
Green
Reference
indicator

selects the second 2 MHz
clock reference provided by
BITS equipment, which is
transmitted in TTL differential
form
ON: Indicates that the clock
reference is a 8 kHz clock
reference extracted from line
51
Indicator
Name
Color
Meaning
Description
Green
Reference
indicator

reference provided by external
GPS
Green
Reference
indicator

reference sent by UIMU/GUIM
or UIMC
Green
Reference
indicator

reference provided by the
boards GPS
NULL
Green
Reference
indicator
ON: Indicates that no external

reference is available and
system is in free oscillating
status
QUTD
Red
Reference
deterioratio
n indicator
ON: Indicates the selected

reference has deteriorated
Green
Catch
indicator
ON: Indicates that the board

is currently in catch status,
that is, a reference has been
found but has not been locked
onto
TRACE
Green
Trace
indicator

is currently in trace status,
found and locked onto
KEEP
Green
Hold
indicator

reference has been lost after
being locked onto
FREE
Green
Free
indicator

has no reference, and is in
free running status
8K2
8K3
8K4
CATCH
MANI
Green
Manual
selection
indicator

manually
manually
Table 9 describes ICM board panel indicators.

TABLE 9 ICM BOARD P ANEL INDICATORS
52
Indicator
Name
Color
Meaning
Description
RUN
Green
Run
indicator
Refer to Table 10
Indicator
Name
Color
Meaning
Description
ALM
Red
Alarm
indicator
Refer to Table 10
position, software version is
not downloaded.
ENUM
Yellow
Board
extraction
Indicator

micro switch alarm; during
the boards running, the micro
alarm.
Flashing at 1 Hz: Indicates
that the board can be
extracted; during the boards
running, the micro switch is
turned on, the board, which is
standby or does not use
resource, can be extracted.
switch is normal.
ACT
Green
Active/
standby
indicator
ON: Indicates the board is

active
OFF: Indicates the board is
standby
ICM board selects
Bps1
Green
Reference
indicator
ON: Indicates ICM selects the

first 2 Mbps clock reference
provided by BITS equipment,
which is transmitted in HDB3
coding form
ICM board selects
Bps2
Green
Reference
indicator

second 2 Mbps clock reference
which is transmitted in HDB3
coding form
ICM board selects
Hz1
Hz2
Green
Green
Reference
indicator
Reference
indicator

first 2 MHz clock reference
which is transmitted in TTL
differential form
ICM board selects
second 2 MHz clock reference
53
Indicator
Name
Color
Meaning
Description
which is transmitted in TTL
differential form
Green
Reference
indicator

reference extracted from line
Green
Reference
indicator

reference provided by external
GPS
Green
Reference
indicator

reference sent by GUIM or
UIMC
Green
Reference
indicator
ON: indicates that the clock

reference provided by the
boards GPS
NULL
Green
Reference
indicator
ON: Indicates that no external

reference is available and
system is in free oscillating
status
QUTD
Red
Reference
deterioratio
n indicator
ON: Indicates the selected

reference has deteriorated
Green
Catch
indicator

is currently in catch status,
found but has not been locked
onto
TRACE
Green
Trace
indicator

is currently in trace status,
found and locked onto
KEEP
Green
Hold
indicator

reference has been lost after
being locked onto
FREE
Green
Free
indicator

has no reference, and is in
free running status
8K1
8K2
8K3
8K4
CATCH
MANI
SCS
54
Green
Manual
selection
indicator
Green
System
clock
reference
indicator

manually
manually
Always ON: Indicates that the
system clock is normal
Always OFF: Indicates that
the 16CHIP Phase Locked
Indicator
Name
Color
Meaning
Description
Loop (PLL) loses lock
Flashing very quickly:
Indicates that the output
16CHIP signal is abnormal
Flashing very slowly:
Indicates that the output PP2S
signal is abnormal
CCS
Green
Circuit clock
reference
indicator
Always ON: Indicates that the

circuit clock 12.8 M PLL is
locked normally
the circuit clock 12.8 M PLL
loses lock
Always ON: Indicates that
antenna feeder is normal
antenna feeder and satellite
are normal and being
initialized
ANT
Green
Antenna
status
indicator
Flashing at 1 Hz (slow):
Indicates that antenna feeder
is broken
Flashing at 2 Hz (fast):
Indicates that antenna feeder
is normal but can not receive
satellite signal
Flashing at 0.5 Hz (very
slow): Indicates that antenna
is short-circuited
Flashing at 5 Hz (very fast):
Indicates that no message is
received during initialization
Always OFF (black): GPS
single-mode receiver
TYP
Green/
Yellow
Mode
indicator
Always ON (green):
GPS/GONOLASS dual-mode
receiver
Always ON (yellow):
GPS/GONOLASS/Triones
timed three-mode receiver
The RUN indicator and ALM indicator are combined to indicate

various status of the board. Table 10 describes the meaning of
various combinations of RUN and ALM.
55
TABLE 10 MEANINGS OF RUN/ ALM INDICATOR COM BINATIONS
Status
RUN Status
ALM Status
Meaning
Normal
running
Periodically
flashing at 1
Hz
Always OFF
Normal running
Periodically
flashing at 5
Hz
Always OFF
Version being
downloaded
Periodically
flashing at 1
Hz
Periodically
flashing at 5
Hz
Version download
fails: the boards
version is inconsistent
with the configuration.
Always ON
Always OFF
RELEASE version
indicates that the
version download
succeeds and the
version is being
started.
Always OFF
Periodically
flashing at 5
Hz
Boards self-test
failure.
Always OFF
Periodically
flashing at 2
Hz
Operation support
system startup failure.
Periodically
flashing at 5
Hz
Periodically
flashing at 5
Hz
Logical address
obtaining failure.
Periodically
flashing at 5
Hz
Periodically
flashing at 2
Hz
Basic process poweron failure or timeout.
Periodically
flashing at 5
Hz
Periodically
flashing at 1
Hz
Core data area

initialization.
Periodically
flashing at 5
Hz
Periodically
flashing at 0.5
Hz
Version and hardware

are inconsistent with
the configuration.
Periodically
flashing at 2
Hz
Periodically
flashing at 5
Hz
Media plane
communication is
disconnected.
Periodically
flashing at 2
Hz
Periodically
flashing at 2
Hz
HW is disconnected.
Periodically
flashing at 1
Hz
Periodically
flashing at 2
Hz
Link break with OMP.
Periodically
flashing at 1
Hz
Periodically
flashing at 1
Hz
Active/standby
changeover is being
performed.
Version
download
Self-test
failure
Fault
alarm
during
the
running
process
56
Status
Abnormality
Handling
RUN Status
ALM Status
Meaning
Periodically
flashing at 1
Hz
Always ON
Hardware clock is lost.

1. Check whether the TRACE indicator is ON and decide
whether the CLKG/ICM board is in the tracing status.
2. Check the external clock cables of the rear board of
CLKG/ICM and ensure that the connection is normal.
CLKG/ICM gets the clock from A-interface. Check connections
at the clock input interface of the rear board RCKG1 and
ensure that they are consistent with the configuration data.
Check the connections and connectors and ensure that they
are normal.
3. Perform CLKG/ICM active/standby changeover.
4. Replace the other external clock reference or reset the
corresponding A-interface PCM.
5. Replace the board.
Checking OMP/CMP
Prerequisite
Operation
Guide

successfully.
Perform the following steps to check OMP/CMP.

1. Check whether the link between foreground and background
can be established successfully, and check whether the
active/standby status of OMP/CMP is normal.
2. Enter Dynamic Data Management and open the BSC rack
view. Right-click OMP or CMP and click CPU1 or CPU2 in
the pop-up menu, and click Query CPU occupation rate in
the pop-up menu. The CPU occupancy is displayed in the
Operation Result dialog box.
3. Check whether OMP/CMP has any abnormal alarm.
4. Obtain the equipment printing file to check
Exc_Omp.txt file and Exc_pp.txt file are updated.
whether
57
i.
Execute the ftp command at OMM to connect OMP. Both

the user name and the password are zte, and the
specified port is 21.
ii. Execute the cd/DOC0 command to enter the DATA0

directory.
iii. Execute the get command to get Exc_Omp.txt file and
Exc_pp.txt file.
iv. Download the file to OMM server, then use ftp tool (such
as CUTEFTP) to transmit the file to client.
END OF STEPS
Reference
Standard
Abnormality
Handling
The link between foreground and background is established

successfully. There is no abnormal alarm. It is recommended
that CPU occupancy is not larger than 80%. Neither
Exc_Omp.txt file nor Exc_pp.txt file has newly added
information about abnormal resetting.
1. If the boards CPU occupancy is too large, check whether
there is any traffic peak. If CPU occupancy exceeds 95%,
unplug some LAPD boards to reduce the traffic.
2. Enter Fault Management at client to view alarms. For
operation details, refer to Querying BSCs Current Alarms.
3.
If the boards active/standby status is unknown, check the

foreground-background communication link and ensure that
the link is normal. Check connections and connectors
between the NM server, foreground, and OMP (or CMP), and
ensure that they are normal. Check whether the HUB and the
switch is power-down, and ensure that they work normally.
4. Check the data and version configuration of OMP (or CMP) at

foreground and background, and ensure that the
configurations at foreground and background are consistent.
5. Perform OMP or CMP active/standby changeover.
6. Reset OMP or CMP.
7. Unplug and plug OMP or CMP and ensure that the board is
plugged in properly. If problem still exists, replace the board.
Querying BSC Alarms Real-Time

Statistics
Prerequisite
58
Operation
Guide
Perform the following steps to query the real-time statistics of

BSC alarms.
1. Enter Fault Management, right-click the NE to be checked.
Select Show current alarms Show all current alarms
in the pop-up menu, as shown in Figure 46.
FIGURE 46 SELECTING SHOW ALL CURRENT AL ARMS
2. Click
in the toolbar to pop up the Save dialog box, as
shown in Figure 47.
59
FI G U R E 4 7 S AV I N G R E AL T I M E S T AT I S T I C S AL AR M
3. In the Save dialog box, select the saving path and click
Save, as shown in Figure 47.
END OF STEPS
Reference
Standard
Real-time alarms of BSC are saved successfully.
Analyzing History Alarms of the Past

Week
Prerequisite
Operation
Guide
Perform the following steps to analyze history alarms of the past

week.
1. Enter Fault Management and click Query History
Alarm Statistics.
2. Report Management tab appears, as shown in Figure 48.
60
FIGURE 48 REPORT M ANAGEMENT TAB
3. Create a new report template and then double-click the new

template, or double-click an existing template. The report
parameter input interface pops up, as shown in Figure 49.
FIGURE 49 REPORT P AR AMETER INPUT INTERFACE
4. In the Parameter Input Box Statistics Frequency By

Alarm Code dialog box, as shown in Figure 49, select
61
appropriate parameters, set Happen Time to be the past

week, and click OK.
5. The statistics result is generated automatically, as shown in
Figure 50.
FIGURE 50 AL ARM STATISTICS RESULT
END OF STEPS
Abnormality
Handling
Analyze history alarms according to actual requirements.
Analyzing Performance Indices

Prerequisite
Operation
Guide
Perform the following steps to analyze performance indices.

1. Enter Performance Management, and
performance statistics measurement task.
establish
the
2. Perform the measurement task. There are two types of

measurement tasks.
62
KPI data statistics
KPI data are provided by foreground equipment to the

background NMS, operation personnel do not have to change
any setting.
Performance measurement statistics

Check the collected performance measurement data, and
terminate unnecessary performance measurement tasks.
3. Implement the performance data query, and the query time

is the past week.
4. Export the data. Select appropriate export options and save
the performance data query result.
END OF STEPS
Reference
Standard
Abnormality
Handling
KPI data can be reported to background. For details of KPI

performance data, refer to ZXG10 iBSC (V6.20) Base Station
Controller KPI Reference Manual
Performance measurement data can be reported correctly.
For details of performance counters, refer to ZXG10 iBSC
(V6.20) Performance Counters Manual.
The performance statistics result can be generated into
report, and all indices in the report are normal.
Check and ensure that the data configuration is correct. Check

and ensure that the hardware is not faulty.
Checking Server Running Status

Prerequisite
Operation
Guide
Perform the following steps to check the server running status.

1. Click View System Management to enter System
Management.
2. In the System Management tab, select Self Office:OMC
node and click ApplicationServer Server Performance,
63
FIGURE 51 QUERYING SERVER PERFORM ANCE
3. The server performance query interface pops up, as shown in

Figure 52.
FIGURE 52 SERVER PERFORM ANCE QUERY INTERFACE
END OF STEPS
64
Reference
Standard
Abnormality
Handling
For WINDOWS, the usage of system directory C:\ on the

hard disk can not be 100%.
For SOLARIS, the usage of directory / and /export/home
can not be 100%.
For LINUX, the usage of all directories can not be 100%.
CPU usage and RAM usage can not be 100% for a long
time.
Clear unnecessary files such as log files, redundant backup data,

or software.
Checking Occupied Space of

Database at NM Server
Prerequisite
Operation
Guide
Perform the following steps to check the occupied space of

database at NM server.
1. Click View System Management to enter System
Management.
2. In the System Management tab, log in the database.
3. Select the Oracle node, and click DatabaseServer View
Database Resources, as shown in Figure 53.
FIGURE 53 VIEW DAT AB ASE RESOURCES
4. View Database Resources dialog box pops up, as shown in

Figure 54.
65
FIGURE 54 VIEW DAT AB ASE RESOURCES DIALOG BOX
5. In View Database Resources dialog box, pay attention to

the following table spaces and calculate the percentage of
remaining space of each table space:
f
Table space that begins with MINOS_RNS_PM, such as

MINOS_RNS_PM,
MINOS_RNS_PM_DAY,
and
MINOS_RNS_PM_HUR.
UEP
UEP_CAF_FM
Note:
There might be two or more table spaces that have the same
name.
For each table space, the percentage of remaining space = the
remaining space / the allocated space.
END OF STEPS
Reference
Standard
Abnormality
Handling
66
The percentage of remaining space of each table space can not

be lower than 20%.
Notify the local ZTE office to expand the database table space.
Configuration Data Backup

Prerequisite
Operation
Guide

successfully.
Perform the following steps to implement configuration data

backup.
1. Enter Configuration Management and log in the database.
2. Perform configuration data backup.
Note:
Configuration data backup can be performed manually or
automatically.
Manual backup
i.
Click Management Data Management Data

Backup, as shown in Figure 55.
FIGURE 55 SELECTING DATA BACKUP
ii. Data Backup dialog box pops up, as shown in Figure 56.
67
FIGURE 56 DAT A B ACKUP DIALOG BOX
iii. Set Storage path and select the Network Element (NE)
to backup from the tree in the Select managed
elements to backup area, and click OK, as shown in
Figure 56.
iv. Data Backup Result dialog box pops up, as shown in
Figure 57.
FIGURE 57 DAT A B ACKUP RESULT DIALOG BOX
68
Automatic backup
By default, the system automatically performs backup for
OMM configuration data every day.
The backup configuration data is saved in the following path:
OMM server/home/gomcr/ums-svr/backup/sysmanager/cm
END OF STEPS
Reference
Standard
Configuration data backup is performed successfully.
Virus Scanning
Prerequisite
Background
Knowledge
Operation
Guide
Virus scanning is mainly performed at client. If SBCX adopts

WINDOWS/LINUX operating system, virus protection must be
implemented.
Perform the following steps to implement virus scanning.
1. Make sure that the automatic update function of the antivirus
software is enabled, or update the virus library periodically.
2. Make sure to customize the periodical virus-scanning task
and real-time virus monitoring task.
END OF STEPS
Reference
Standard
The virus library is updated successfully.

The periodical virus-scanning task and
monitoring task are performed normally.
real-time
virus
69
70
Chapter
Monthly Maintenance
Checking Board Software Version
Checking Clock Synchronization
Checking Automatic Backup Clearing Function of Database
Updating Operating System Patch
Checking Optical Interface Protective Cap
Checking Board Software Version

Prerequisite
Operation
Guide

successfully.
Perform the following steps to check software version of the

board.
Software Version Management.
2. In the Software Version Management tab, double-click
the BSC rack node in the left Configuration Resource
Tree. BSC rack tab appears on the right. Right-click the
board of which the software version is to be checked, and
click Software version query (BSC) in the pop-up menu,
71
FIGURE 58 QUERYING SOFTWARE VERSION OF BOARD
3. Appointed Board Running Version Query dialog box pops

up, as shown in Figure 59.
FIGURE 59 APPOINTED BOARD RUNNING VERSION QUERY DIALOG BOX
72
Chapter 4 - Monthly Maintenance
4. Double-click the BSC software management node in the

left Configuration Resource Tree, and select BSC general
software tab on the right to view the information of BSC
general software, as shown in Figure 60.
FIGURE 60 BOARD DAT ABASE VERSION INFORM ATION
5. Select the BSC specific software tab to

information of some specific software version.
view
the
6. Compare the boards database version information and the

boards running version information.
Note:
The process of checking the site software version and database
configuration version is similar to that of BSC. Double-click
relevant site rack node and site software management node in
the Configuration Resource Tree to view the corresponding
information.
END OF STEPS
Reference
Standard
Abnormality
Handling
None
Upgrade the software if the following two cases are encountered:
BSCs running software version is inconsistent with the

configured software version.
The sites running software version is inconsistent with the
database configuration information.
73
Checking Clock Synchronization

Prerequisite
Operation
Guide

successfully.
Perform the following steps to check whether the clock is

synchronized.
1. Check the Clock check setting of each shelf and ensure that
the Clock check drop down menu is set to Yes for
UIM/GUIM board in each shelf, as shown in Figure 61.
FIGURE 61 SETTING CLOCK CHECK PROPERTY
2. Check
A-interface
configuration
of
SPB/SPB2/DTB/SDTB/SDTB2. Check input cables of the clock
board and make the external standard clock extracted by
SPB/SPB2/DTB/SDTB/SDTB2 reach the clock board.
END OF STEPS
74
Chapter 4 - Monthly Maintenance
Reference
Standard
Abnormality
Handling
The TRACE indicator on the active CLKG/ICM board panel is ON

and green.
1. Check indicators on the CLKG/ICM board panel to decide the
running status of CLKG/ICM. If the FREE indicator is green
and ON, it indicates that the board is in free oscillating status
and it is required to reset the corresponding A-interface E1
circuit.
2. Check and ensure that the external cable connections of the
CLKG/ICMs rear board RCKG1 and RCKG2 are normal.
3. Perform CLKG/ICM active/standby changeover and check the
board working status.
4. Replace the CLKG/ICM board if the board is faulty.
Checking Automatic Backup

Clearing Function of Database
Operation
Guide
Perform the following steps to check the automatic backup

clearing function of database.
1. Check the configuration management backup files under
/home/gomcr/ums-svr/backup/sysmanager/cm at the OMM
server and ensure that there is no backlog of files.
2. Check
the
fault
management
backup
files
under
/export/home/omc/ums-svr/backup/sysmanager/fm at the
3. Check the performance management backup files under
/export/home/omc/ums-svr/backup/sysmanager/pm at the
4. Check
the
log
management
backup
files
under
/export/home/omc/ums-svr/backup/sysmanager/log at the
5. Check the performance configuration management backup
files
under
/export/home/omc/umssvr/backup/sysmanager/ueppm at the server and ensure
that there is no backlog of files.
END OF STEPS
Reference
Standard
There is no backlog of backup files.
75
Abnormality
Handling
If backup files are not deleted in time, then perform the

following operations to delete backup files periodically:
Click DatabaseServer Table Collection Operations, as

shown in Figure 53, to set the backup file to be deleted
periodically.
Updating Operating System Patch

Background
Knowledge
Operation
Guide
The operating system patch upgrade includes:
Upgrading NM servers patch
Upgrading NetNumen M31 clients patch
ZTE Corporation issues technical notice periodically. Upgrade the

operating system patch with the aid of local ZTE office.
Checking Optical Interface Protective

Cap
Operation
Guide
76
Check the idle optical interface of the board and ensure that it
has the protective cap.
Chapter
Quarterly Maintenance
Checking Power Supply
Checking Cable Connections
Checking Fan Plug-in Box Working Conditions
Checking Anti-Static Wrist Strap
Checking Spare Materials and Parts
Checking Grounding Conditions
Cleaning Air Filter
Checking Power Supply

Operation
Guide
Perform the following steps to check the power supply:

1. Check and ensure that the AC power of server and client is
normal.
2. Check and ensure that the -48 V power supply of rack
equipment is normal.
3. Check and ensure that the standby battery (if there is any) is
normal.
4. Check the batteries and ensure that there is no leaking liquid,
and make sure that the cable connections are reliable.
5. Keep the batteries clean. For long-term storage, charge the
battery periodically.
END OF STEPS
Reference
Standard
The power supply for the server, the client, and BSC rack is
normal. There is no power alarm.
The power cable is not old.
There is no corrosion at the connection point.
77
Checking Cable Connections

Background
Knowledge
Table 11 describes the types of ZXG10 iBSC cables.

TABLE 11 ZXG10 IBSC CABLE TYPES
Category
Type
Clock cable
Control-plane interconnection cable
BSC internal cables
User-plane interconnection cable

PD485 cable and fan monitoring cable
Power supply system cable
Grounding system cable
Monitoring system cable
Transmission system cable
BSC external cables
Power system cable

Grounding system cable
NM Ethernet cable
Operation
Guide
Perform the following steps to check cable connections.

1. Check and ensure that the cable layout (such as power cable,
grounding cable, transmission cable, and jumper) is clean
and tidy. Make sure that the label is stuck on the cable firmly.
2. Make sure that the cable connections are correct.
END OF STEPS
Abnormality
Handling
If the cable label falls off, stick the label to the cable in time. The
equipment name (ID) and detailed interface position should be
marked on the label as: Rack number Shelf number Board
number Interface number, or, Equipment name (ID)
Interface number.
Checking Fan Plug-in Box Working

Condition
Background
Knowledge
78
The fan plug-in box monitors and performs automatic rate

adjustment, forming a closed wind channel through which wind
comes in from the bottom and goes out from the top in the
cabinet. The fan plug-in box cools the equipment with wind flow.
Chapter 5 - Quarterly Maintenance
Operation
Guide
Perform the following steps to check the running conditions of

fan plug-in box.
1. Check whether there is any fan plug-in box alarm.
2. Check the running condition of each fan in the fan system
and ensure that there is no abnormality such as abnormal
sound or the vane touching the cabinet.
3. Clean the fan system periodically.
END OF STEPS
Reference
Standard
Abnormality
Handling
The fan plug-in box has no alarm and all fans work normally.
If abnormality is found in the fan, replace the faulty fan. For

operation details, refer to ZXG10 iBSC (V6.20) Base Station
Controller Installation Manual.
Checking Anti-Static Wrist Strap

Background
Knowledge
In dry environment, the static electricity accumulated in human

body might cause high-voltage static electricity. If the operator
touches the electronic devices with static electricity in the body,
the device might be damaged. Wearing the anti-static wrist
strap can discharge the static electricity in human body and
avoid device damage. Therefore, the operator must wear the
anti-static wrist strap before touching the equipment, and
holding the board, circuit board, or IC chip. The other end of the
anti-static wrist strap must be well grounded.
Operation
Guide
Check the anti-static wrist strap of each rack and make sure that
they are installed in correct positions and have good contact.
Checking Spare Materials and Parts

Operation
Guide
Perform the following steps to check the spare materials and

parts.
1. Check the spare materials and parts with the list of spare
materials and parts.
2. For common spare materials and parts, supplement them in
time if they are used up.
END OF STEPS
79
Reference
Standard
The spare materials and parts are sufficient and not damaged.
Checking Grounding Conditions

Operation
Guide
Perform the following steps to check grounding conditions.

1. Check various grounding cables (PGND, -48 VGND), user
grounding-connector-bar connections, and DDF grounding
cables, and ensure that they are safe and reliable.
2. Use the grounding resistance tester to
grounding resistance and record the value.
measure
the
END OF STEPS
Reference
Standard
Abnormality
Handling
All connections are safe and reliable, and there is no

corrosion at the connection point.
The grounding cable is not old.
The grounding connector bar has no corrosion. The corrosion
protection is performed appropriately.
The joint grounding resistance is less than 1 .

1. Check the grounding connector bar and ensure that it is
normal.
2. Check the grounding cable. If it is old, replace the grounding
cable.
3. Check the connector. If it has corrosion, remove the
corrosion. If the corrosion is critical, replace the relevant part.
4. Measure the joint grounding resistance and ensure that it is
less than 1 .
Cleaning Air Filter

Background
Knowledge
The air filter must be cleaned periodically, usually once a month

or once a quarter, according to the equipment room
environment conditions.
There are two types of air filters:
80
Chapter 5 - Quarterly Maintenance
The air filter which is added to the air intake at the rack
bottom: it uses ABS plastic as the frame, with nylon net
inside. The air filter is flexible.
The door air filter: it uses metal as the frame, with
polyurethane second foaming plastic inside.
Both types of air filters can be reused after cleaning, and are
easy for installation and disassembling.
Operation
Guide
Perform the following steps to clean the air filter.

1. Remove the fixing screws of the dust-proof plug-in box on
the rack and then pull the dust-proof plug-in box out of the
rack, as shown in Figure 62.
FIGURE 62 PULLING DUST-PROOF PLUG-IN BOX OUT OF RACK
2. Disassemble the dust-proof plug-in box and take out the air
filter.
3. Clean the air filter with lukewarm water (less than 40 C)
and dry it.
4. Install the air filter into the dust-proof plug-in box.
Note:
The air filter installation is the reverse of the process of taking
the air filter out.
The air filter must be dried before being installed into the dustproof plug-in box.
5. Install the dust-proof plug-in box into the rack.
81
Note:
The dust-proof plug-in box installation is the reverse of the
process of taking the dust-proof plug-in box out.
6. For the door air filter, the cleaning process is similar to that
of the air filter inside the dust-proof plug-in box.
END OF STEPS
82
Chapter
Routine Maintenance Data

Records
This chapter gives routine maintenance data records, including
the following topics:
Daily Maintenance Record
Weekly Maintenance Record
Monthly Maintenance Record
Quarterly Maintenance Record
Replacement Record
Daily Maintenance Record

Table 12 shows the daily maintenance record form.
TABLE 12 DAILY MAINTENANCE RECORD
Maintenance date:
______(Day)______(Month)______(Year)
Maintenance period:
Duty shifted from:
Duty shifted to:
From ___ to ___

Equipment
Number
Equipment
Name
Category
Check Item
Check Result
Environment
check
Environment alarm of
the equipment room
Normal
Abnormal
Temperature in the
equipment room
Normal
Abnormal
Humidity in the
equipment room
Normal
Abnormal
Remarks
83
Maintenance date:
______(Day)______(Month)______(Year)
Burglarproof-net,
doors, and windows
of the equipment
room
Normal
Abnormal
Normal
Abnormal
Cleanness of the
equipment room
Normal
Abnormal
Board indicator
status
Normal
Abnormal
Normal
Abnormal
Cabinet door
Communication link
between foreground
and background
BSC running
status check
Current alarms of
BSC
Number of
current
alarms:
The past 24-hour

history alarms of BSC
Number of
history
alarms:
The past 24-hour

notifications of BSC
Number of
notifications:
KPIs of BSC
A-interface status
Gb interface status
Board active/standby
status
BSCs operation log
iBSC alarm
record
Normal
Abnormal
Normal
Abnormal
Normal
Abnormal
Normal
Abnormal
Normal
Abnormal
Alarm
content
Alarm
occurrence
time
Alarm
end time
Index
value
Index
reference
value
Remarks
1
2
3
Index name
84
Remarks
Chapter 6 - Routine Maintenance Data Records
Maintenance date:
______(Day)______(Month)______(Year)
Work shift content:
Monitor review:
Weekly Maintenance Record

Table 13 shows the weekly maintenance record form.
TABLE 13 WEEKLY M AINTENANCE RECORD
Maintenance date:
______(Time)______(Day)____
__(Month)______(Year)
Maintenance Personnel:
Equipment
Name
Equipment
Number
Category
Check Item
Check Result
Environment
check
Equipment cleaning is
completed
Normal
Abnormal
Normal
Abnormal
Normal
Abnormal
BSCs clock status

BSC
running
status
check
OMP/CMP status
Real-time alarm
statistics
Number of
current alarms:
One-week alarm
statistics
Number of
history alarms:
Normal
Abnormal
Normal
Abnormal
Occupied space of
database at NM server
Normal
Abnormal
Configuration data
backup
Normal
Abnormal
Normal
Abnormal
Virus protection
NM server
maintenan
ce
Client
maintenan
ce
Server running status
Virus protection
Remarks
85
Maintenance date:
______(Time)______(Day)____
__(Month)______(Year)
Normal
Abnormal
Performance
measurement statistics
Normal
Abnormal
Generating weekly
performance report
Normal
Abnormal
Other
check
Updating virus library

at client
Yes
No
iBSC
alarm
record
Alarm
content
Alarm
occurrence
time
Alarm end
time
Remarks
Alarm
content
Alarm
occurrence
time
Alarm end
time
Remarks
KPI data statistics

Performan
ce
statistics
1
2
3
4
Oneweek
alarm
records
1
2
3
4
Monitor review:
Monthly Maintenance Record

Table 14 shows the monthly maintenance record form.
86
TABLE 14 MONTHLY M AINTENANCE RECORD
Maintenance date:
______(Time)______(
Day)______(Month)__
____(Year)
Check Item
Check Result
Normal
Abnormal
Foreground-background
clock consistency
Normal
Abnormal
Automatic backup clearing

function of database
Normal
Abnormal
Updating operating system

patch
Normal
Abnormal
Protective cap of boards

optical interface
Normal
Abnormal
Boards software version
Modification record
Modification
reason
Remarks
Approved by
Remaining problems:
Monitor review:
87

Table 15 shows the Quarterly maintenance record form.
TABLE 15 QUARTERLY M AINTENANCE RECORD
Maintenance date:
______(Time)______(
Day)______(Month)__
____(Year)
Check Item
Check Result
Power supply
Cable connections
Running conditions of fan
plug-in box
Anti-static wrist strap
Spare materials and parts
Grounding conditions
Cleaning air filter
Modification record
Normal
Abnormal
Normal
Abnormal
Normal
Abnormal
Normal
Abnormal
Normal
Abnormal
Normal
Abnormal
Normal
Abnormal
Modification
reason
Remaining problems:
88
Remarks
Approved by
Maintenance date:
______(Time)______(
Day)______(Month)__
____(Year)
Monitor review:
Replacement Record
Table 16 shows the replacement record form.
TABLE 16 REPLACEMENT RECORD
Equipment
Name
Equipment Number
Board
Old
New
Replacement Replacement Replaced
Slot
Remarks
Name
Version Version Reason
Date
by
89
Equipment
Name
90
Equipment Number
Appendix
Abbreviations
Abbreviations
Full name
A
APB
ATM Process Board
B
BPSN
Backplane of Packet Switch Network
BUSN
Backplane of Universal Switch Network
BCTC
Backplane of Control Center
C
CHUB
Control HUB
CLKG
CLOCK Generator
CMP
Control Main Processor
D
DTB
Digital Trunk Board
G
GLI
GE Line Interface
M
MNIC
Multi-service Network Interface Card
MONB
MONITOR BOARD
MPB
Main Process Board
O
OMP
Operation Main Processor
P
PWRD
POWER Distributor
PSN
Packet Switch Network
R
RCHB
Rear Board of CHB
RCKG2
Rear Board 2 of CLKG
91
Abbreviations
Full name
RDTB
Rear Board of DTB
RPB
Router Protocol Process Board
RPSN
Rear Board of PSN
RSPB
Rear Board of SPB
RTOS
Real Time Operating System
RUIM
Rear Board of UIM
S
SDHB
SDH Board
SDTB
Sonet Digital Trunk Board
SPB
Signaling Process Board
SMP
Signal Main Processor
T
TSNB
TDM Switch Network Board
U
UIM
Universal Interface Module
V
VTC
Voice Transcoder Card
VTCD
Voice Transcoder CardDSP
W
WPB
92
Wireless Protocol Process Board
Appendix
Figures
Figure 1 Front Panel of Power Distribution Plug-in Box...........6
Figure 2 Selecting Dynamic Data Management ................... 11
Figure 3 Link Status Query.............................................. 12
Figure 4 Querying Current Alarms .................................... 13
Figure 5 Current Alarm Query Conditions Tab .................... 13
Figure 6 Query Current Alarm Dialog Box .......................... 14
Figure 7 Current Alarm Query Result ................................ 15
Figure 8 Current Alarm Query Condition Dialog Box ............ 16
Figure 9 Created Current Alarm Query Conditions............... 16
Figure 10 Combination Query of Current Alarms................. 17
Figure 11 Combination Query Result of Current Alarms ....... 17
Figure 12 Selecting Details Menu Item for Current Alarm ..... 18
Figure 13 Details of Current Alarm ................................... 19
Figure 14 Selecting View History Alarms............................ 20
Figure 15 History Alarm Query Conditions Tab ................... 20
Figure 16 Query History Alarm Dialog Box ......................... 21
Figure 17 Time Options for History Alarms......................... 22
Figure 18 Setting Happen Time of History Alarm ................ 23
Figure 19 Query Result of History Alarms .......................... 24
Figure 20 History Alarm Query Condition Dialog Box ........... 25
Figure 21 Created History Alarm Query Conditions.............. 25
Figure 22 Combination Query of History Alarms ................. 26
Figure 23 Combination Query Result of History Alarms ........ 26
Figure 24 Selecting Details Menu Item for History Alarm ..... 27
Figure 25 Details of History Alarm .................................... 27
Figure 26 Selecting View Notifications ............................... 28
93
Figure 27 Notification Query Conditions Tab....................... 28

Figure 28 Query Notification Dialog Box ............................ 29
Figure 29 Time Options for Notifications ............................ 30
Figure 30 Query Result of Notifications ............................. 31
Figure 31 Notification Query Condition Dialog Box .............. 32
Figure 32 Created History Alarm Query Conditions.............. 32
Figure 33 Combination Query of History Alarms ................. 33
Figure 34 Combination Query Result of Notifications ........... 33
Figure 35 Selecting Details Menu Item for Notification......... 34
Figure 36 Details of Notification ....................................... 34
Figure 37 Selecting Performance Data Query ..................... 35
Figure 38 Query Dialog Box............................................. 35
Figure 39 Selecting CPULoadMeasurement ........................ 36
Figure 40 Selecting KPI Index.......................................... 37
Figure 41 BSC Dynamic Data Management Tab .................. 39
Figure 42 Checking Boards Active/Standby Status ............. 42
Figure 43 Entering Log Management................................. 44
Figure 44 Query Operation Log Dialog Box ........................ 44
Figure 45 Operation Log Query Result............................... 45
Figure 46 Selecting Show All Current Alarms ..................... 59
Figure 47 Saving Realtime Statistics Alarm ........................ 60
Figure 48 Report Management Tab ................................... 61
Figure 49 Report Parameter Input Interface....................... 61
Figure 50 Alarm Statistics Result...................................... 62
Figure 51 Querying Server Performance ............................ 64
Figure 52 Server Performance Query Interface................... 64
Figure 53 View Database Resources ................................. 65
Figure 54 View Database Resources Dialog Box.................. 66
Figure 55 Selecting Data Backup...................................... 67
Figure 56 Data Backup Dialog Box.................................... 68
Figure 57 Data Backup Result Dialog Box .......................... 68
Figure 58 Querying Software Version of Board ................... 72
Figure 59 Appointed Board Running Version Query Dialog Box
..................................................................................... 72
Figure 60 Board Database Version Information .................. 73
Figure 61 Setting Clock Check Property............................. 74
Figure 62 Pulling Dust-Proof Plug-in Box out of Rack ........... 81
94
Tables
Table 1 Manual Summary ..................................................i
Table 2 - Typographical Conventions .................................... iii
Table 3 - Mouse Operation Conventions ................................ iv
Table 4 Usage Explanation of the Hazardous Substances in
ZXG10 iBSC (V6.20) ........................................................... v
Table 5 Indicators on Power Distribution Plug-in Box.............6
Table 6 Referenced KPI Values of BSC .............................. 37
Table 7 Indicators on CLKG (CLKG) Panel .......................... 48
Table 8 CLKG (ICM) Board Panel Indicators ....................... 50
Table 9 ICM Board Panel Indicators .................................. 52
Table 10 Meanings of RUN/ALM Indicator Combinations....... 56
Table 11 ZXG10 iBSC Cable Types.................................... 78
Table 12 Daily Maintenance Record .................................. 83
Table 13 Weekly Maintenance Record ............................... 85
Table 14 Monthly Maintenance Record .............................. 87
Table 15 Quarterly Maintenance Record ............................ 88
Table 16 Replacement Record.......................................... 89
95
96
Index
active/standby status .......... 42
A-Interface Status............... 38
air filter ............................. 80
Alarm Box .......................... 46
anti-static wrist strap....... 3, 79
anti-virus software ................3
automatic backup clearing
function ......................... 75
burglarproof-net ...................8
cable connections................ 78
call drop rate...................... 35
CLKG.................48, 50, 52, 75
Clock Status ....................... 47
Clock Synchronization.......... 74
common tools.......................4
congestion rate................... 35
CPU load............................ 35
current alarms .................... 13
Daily Maintenance .............. i, 5
Daily Maintenance Record .... 83
data backup ....................... 67
dust-proof plug-in box ......... 81
fan plug-in box ................... 78
Gb Interface Status ............. 40
handover success rate ......... 35
history alarms .............. 20, 60
History Alarms .................... 19
humidity ..............................8
KPI ............................. 35, 62
Monthly Maintenance ....... ii, 71
Monthly Maintenance Record. 86
NetNumen M31......................i
Notifications ....................... 28
NSVC ................................ 41
OMP/CMP .......................... 57
operating system patch ....... 76
Operation Log .................... 43
PCM .................................. 39
performance measurement .. 62
power distribution plug-in box 5
power supply ..................... 77
Precautions .......................... 3
primary power supply ............ 3
protective cap .................... 76
PWRD ................................. 5
PWRDB ............................... 5
Quarterly Maintenance......ii, 77
.................................... 88
RCKG1 .............................. 57
Real-time alarms ................ 60
Replacement Record............ 89
report template .................. 60
Routine Maintenance Data
Records ......................... 83
service rate........................ 35
signaling tracing ................... 4
software version ................. 71
spare materials and parts .... 79
Summary ............................. i
temperature......................... 7
traffic call drop ratio............ 35
virus library ....................... 69
Weekly Maintenance......... i, 47
Weekly Maintenance Record . 85
ZXG10 iBSC .....................v, vi
97

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ZXG10 iBSC

Base Station Controller

Reason for Revision

Aug 30, 2008

Make it more concise/brief

Improve the Contents

Add more step-by-step procedures/tutorials

Improve the organization

Add more troubleshooting information

Include more figures

Make it less technical

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Declaration of RoHS Compliance..................................... v

BSC Running Status Check ...............................................9

Querying BSC KPI ...............................................................34

Routine Maintenance Data Records .............................. 83

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About this Manual

Prerequisite Skill and Knowledge

The ZXG10 system and its various components

Using NM platform to query or modify background databases

Using NetNumen M31 software

What is in This Manual

Introduces the purpose, classifications,

Introduces maintenance items and

Introduces maintenance items and

Confidential and Proprietary Information of ZTE CORPORATION

Introduces maintenance items and

Introduces maintenance items and

Gives routine maintenance data record

Lists all the abbreviations used in this

Lists the figures and tables used in this

Index of terms and definitions appeared in

ZXG10 iBSC (V6.20) Base Station Controller Documentation

Confidential and Proprietary Information of ZTE CORPORATION

About this Manual

ZXG10 BSS (V6.20) Base Station Subsystem Notification

ZXG10 BSS (V6.20) Base Station Subsystem OMM Software

ZXG10 BSS (V6.20) Base Station Subsystem Configuration

ZXG10 BSS (V6.20) Base Station Subsystem Configuration

ZXG10 BSS (V6.20) Base Station Subsystem MML Command

ZXG10 BSS (V6.20)

ZXG10 BSS (V6.20) Base Station Subsystem Operation

ZXG10 BSS (V6.20) Base Station Subsystem Operation

ZTE documents employ the following typographical conventions:

References to other Manuals and documents.

Menus, menu options, function names, input

Keys on the keyboard and buttons on screens

Text that you type, program code, files and

Select one of the parameters that are delimited

Confidential and Proprietary Information of ZTE CORPORATION

TABLE 3 - MOUSE OPERATION CONVENTIONS

Refers to clicking the primary mouse button (usually

Refers to quickly clicking the primary mouse button

Refers to clicking the secondary mouse button

Refers to pressing and holding a mouse button and

How to Get in Touch

If you have problems, questions, comments, or suggestions

Confidential and Proprietary Information of ZTE CORPORATION