NHM

12

Cc thnh vin:

Ngy np:

1, Nguyn Cng Hoan

2, L Vn nh

20121724
20121248

26/11/2015

MN HC:

QUN TR D N
CNG NGH THNG TIN
TI:

XY DNG PHN MM QUN L

KHO HNG

Mc lc
Phn 1.

GII THIU D N .................................................................................... 3

1.1.

Bn A: Khch hng ...................................................................................................3

1.2.

Bn B: n v thc hin ...........................................................................................3

1.3.

Yu cu bn A ..........................................................................................................4

Phn 2.

KHI TO D N ...................................................................................... 5

2.1.

Thng tin d n .......................................................................................................5

2.2.

Xc nh d n:........................................................................................................5

2.3.

Cc bn lin quan .....................................................................................................7

2.4.

Cc iu kin rng buc ...........................................................................................7

2.5.

Cc mc thi gian quan trng ...................................................................................8

Phn 3.

LP K HOCH........................................................................................... 9

3.1.

Qun l phm vi .......................................................................................................9

3.2.

Qun l v thi gian ............................................................................................... 10

3.3.

Qun l chi ph ....................................................................................................... 12

3.4.

Qun l cht lng ................................................................................................ 14

3.5.

Qun l nhn s:.................................................................................................... 15

3.6.

Qun l v truyn thng ......................................................................................... 17

3.7.

Qun l ri ro......................................................................................................... 18

3.8.

K hoch mua sm ................................................................................................. 20

Phn 1.

GII THIU D N

1.1. Bn A: Khch hng

Cng ty C phn Phn phi thit b in t Bch Khoa (BKAT) l mt trong
nhng cng ty tm c trong ngnh phn phi v bun bn cc thit b in t, vi hng
trm nghn sn phm bn ra trong ngy, v h thng HUST Store c mt khp cc tnh
thnh trong c nc. Yu cu cn c mt h thng hot ng tt v hiu qu qun l
ngun hng vo ra, thng k hng ha ca cng ty ti bt k thi im no khi c yu
cu .
Ban gim c Cng ty BKAT yu cu ban qun l kho ca cng ty cn c h
thng qun l kho hng ca cng ty mt cch hiu qu. Do vy Trng b phn qun l
kho hng ca Cng ty BKAT khi to d n theo yu cu ca Ban gim c cng ty
vi tn gi Xy dng phn mm h thng qun l kho.
Sau khi phn tch v nh gi tim lc ca cng ty, trng b phn kho quyt
nh thu ngoi do tim lc cng ty cn gii hn v chuyn mn v ti nguyn cn thit.

1.2. Bn B: n v thc hin

Cng ty Pht trin Phn mm Bch Khoa (BK-IT) l mt cng ty tr, nng ng
trong lnh vc cng ngh thng tin v truyn thng. Cng ty c tr s ti s 10 L Thanh
Ngh, Qun Hai B Trng, H Ni.
Cng ty c 60 thnh vin, bao gm cc bn tr tng hc ti i hc Bch Khoa
H Ni. Cc thnh vin ca cng ty u c sc tr, nng ng v c t duy cao.
Cng ty thc hin nhiu d n v gii php kinh doanh, gii php qun l nhn
s, qun l hng ha cho cc cng ty, tp on ln nh qun l h thng siu th Big C,
qun tr ngun nhn lc tp on VinGroup,..

1.3. Yu cu bn A
Bn A cng ty BKAT cn xy dng mt h thng qun l kho hng mt cch
ng b v thng nht gia cc chi nhnh chui ca hng trn ton quc. H thng cn
m bo cc yu cu sau:
-

H thng chy trn nn Web: Website qun l cn c giao din d nhn, d

thc hin, cung cp y

H thng cn p ng cc chc nng sau:

o Qun l hng ha nhp vo: Tt c hng ha nhp vo u c nhn
vin s dng my qut m vch ly thng tin sn phm a vo h
thng lu vo c s d liu qun l. Ngoi ra, khi h thng nhn thy
lng hng ha trong kho khng cho cc chi nhnh trn ton quc,
s c thng bo gi ti ngi qun l tin hnh nhp thm hng ha
vo kho.
o Qun l hng c bn ra: Tt c cc hng ha khi c bn ra u
c c qut qua m vch v c gi m lnh ti h thng bo rng
hng c bn cp nht vo c s d liu
o Qun l hng tn kho: H thng cn tnh ton s lng hng ha cn
li v bn, nu nhn thy mt hng no cn lu kho nhiu th cn
thng bo ti ngi qun l tm dng nhp hng
o Qun l phn phi : H thng t ng tnh ton lng hng ha gia
cc chi nhnh a ra yu cu phn phi hng ha t kho tng ti cc
kho hng ca chi nhnh sao cho hp l.
o Qun l gi thnh: H thng qun l gi thnh nhp vo, xut ra ca
tng sn phm, c s thng k theo tun, theo thng theo qu.

Phn 2. KHI TO D N
2.1. Thng tin d n
I, Tn d n: Xy

dng phn mm qun l kho hng

II, Ch u t: Cng ty C phn Phn phi thit b in t Bch Khoa (BKAT)

III, Bn thc hin: Cng ty Pht trin Phn mm Bch Khoa (BKIT)
IV Thi gian thc hin d n
-

Thi gian: 2 thng

Ngy bt u: 1/10/2015

Ngy kt thc : 1/12/2015

2.2. Xc nh d n:
Khch hng

Cng ty C phn Phn phi thit b in t Bch Khoa (BKAT)

a im khch

S 5, ng T Quang Bu, Qun Hai B Trng, H Ni

hng
n v thc hin

Cng ty Pht trin Phn mm Bch Khoa (BKIT)

a im n v

S 10, ng L Thanh Ngh, Qun Hai B Trng, H Ni

Tn d n

Xy dng phn mm qun l kho hng

Thi gian thc

Ngy bt u: 1/10/2015

Ngy kt thc: 1/12/2015

hin
S ngi tham
gia
Mc ch d n
Mc tiu d n

1, Nguyn Cng Hoan

2, L Vn nh
Xy dng c phn mm qun l kho gia cc h thng kho
hng ca BKAT
Sn phm cn t c cc yu cu sau :
Yu cu v pha ngi dng:
- Giao din p, thn thin ph hp vi yu cu ca khch hng
- D s dng vi cc i tng ngi dng, thun tin trong
5

qun tr v d bo tr
- Chy n nh trn cc loi trnh duyt v h iu hnh
- Hon thnh ng thi gian quy nh
Yu cu v chc nng
Qun l qu trnh xut nhp hng ha ca cng ty, bao gm:
- Qun l hng nhp vo
- Qun l hng bn c
- Qun l gi thnh.
- Qun l phn phi
- Qun l hng tn kho
- Lp bo co

Phm vi d n

Thi gian d

Yu cu cn t c:
- D ty chnh, thay i cc modul, c kh nng tch hp nhiu
thnh phn
- C tnh bo mt cao
Ranh gii ca d n:
- Sn phm c pht trin theo yu cu ca khch hng
- Sn phm s dng ngn ng: PHP chy trn c cc trnh
duyt Firefox, IE, Opera, Chrome
S lng s dng sn phm:
- 50 nhn vin s dng
- 50 my tnh kt ni n
Sn phm chnh:
- M ngun phn mm
- Ti liu hng dn s dng
- Ti liu hng dn qun tr
Cc yu t c a vo d n: Thng tin t pha khch hng
2 thng: T ngy 1/10/2015 n 1/12/2015

kin

2.3. Cc bn lin quan

STT Ni dung

Bn A

Bn B

Tn y

Cng ty C phn Phn phi thit

Cng ty Pht trin Phn mm

cng ty

b in t Bch Khoa

Bch Khoa

Tn vit tt

BKAT

BKIT

a ch

S 5, ng T Quang Ba

S 10, ng L Thanh Ngh

Lin h

043-3334-4445

044-5556-7778

Cc phng

Ban gim c

Phng kinh doanh

ban lin

Phng k thut

Phng d n

quan:

Phng pht trin phn mm

Phng kim th
Phng h thng

2.4. Cc iu kin rng buc

Ni dung

M t

Nhn s

Ngi thc hin d n:

-

Nguyn Cng Hoan

L Vn nh

Pha bn khc hng:

-

Nguyn Vn A : i din nghim thu, v kim tra sn phm

K thut, cng

S dng ngn ng lp trnh PHP, C s d liu MySQL.

ngh s dng

Cc cng c s dng: Dreamweaver CS4, Photoshop CS3

Cu hnh cc my tnh s dng:
-

My c kt ni Internet s dng trnh duyt : Chrome, IE, Firefox,

Opera

V ti chnh

Ci t h iu hnh Win XP tr ln

S tin phi thanh ton : 60 000 000 VN

7

Sau khi k hp ng khch hng tr 50% kinh ph

Sau khi bn giao sn phm khch hng tr nt 50% kinh ph cn li
Hnh thc thanh ton: Chuyn khon hoc tin mt

2.5. Cc mc thi gian quan trng

Thi gian
Bt u

Kt thc

1/10/2015

15/10/2015

Ni dung

Chi tit

Trao i khch hng

Ly yu cu v a khch hng bn
m t sn phm

15/10/2015 30/11/2015

Thc hin d n

Thc hin ln lt cc bc thit k,

xy dng, kim th sn phm

21/11/2015 25/11/2015

Trin khai sn phm

Ci t v a cho khch hng kim

th

25/11/2015 30/11/2015

Hon thin sn phm

S cc li pht sinh v hon thin ti

liu cho sn phm

1/12/2015

1/12/2015

Kt thc d n

Bn giao sn phm v thanh l hp

ng

Phn 3. LP K HOCH
3.1. Qun l phm vi
-

Phm vi: phn mm qun l kho c p dng cho tt c cc kho hng ca Cng
ty BKAT trn ton quc.

Bng cng vic (WBS):

3.2. Qun l v thi gian

Thi gian
Bt u

Ni dung

Chi tit

Kt thc
Giai on 1: Kho st yu cu khch hng

1/10/2015

10/10/2015

Phn tch thng tin

Trao i vi khch hng v thng tin

yu cu ca khch

d n, nhng yu cu v mong mun

hng

ca khch hng, nh gi v thit

k ph hp.

K kt hp ng

15/10/2015

Sau khi 2 bn thng nht th i

n k kt hp ng

Giai on 2: Phn tch v thit k sn phm

15/10/2015 19/10/2015

Phn tch v thit k

Phng thit k s da trn yu cu

h thng

ca khch hng thit k h v

chc nng v khung giao din

20/10/2015 21/10/2015

Ti liu

Hon thnh ti liu phn tch v thit

k

22/10/2015 25/10/2015

Thit k giao din

Xy dng giao din phn mm

26/10/2015 27/19/2015

Thit k c s d liu Xy dng c s d liu s dng h

qun tr CSDL MySQL

28/10/2015 30/10/2015

Ly kin khch

Lin h vi khch hng v giao din

hng

ph hp vi yu cu cha

Giai on 3: Xy dng phn mm

1/11/2015

15/11/2015

Xy dng phn mm

Phng pht trin d n s thc hin

xy dng phn mm, cc modul chc
nng.

16/11/2015 20/11/2015

Kim th phn mm

Phng kim th tin hnh kim th

sn phm c p ng cc yu cu t
ra khng
10

Giai on 4: Trin khai v nh gi thc t

21/11/2015 22/11/2015

Ci t v bn giao

Phng h thng thc hin ci t

cho khc hng

phn mm ln Server v hng dn

khch hng s dng

23/11/2015 25/11/2015

Khch hng kim th

Khch hng thc hin s dng phn

sn phm

mm nu c kh khn hoc pht sinh

li cn bo li cho bn BKIT

25/11/2015 28/11/2015

Hon thin sn phm

Bn BKIT sa li cc li nu c

ln cui

trong qu trnh s dng v tng kt

li cc ti liu lin quan

29/11/2015 30/11/2015

Xy dng ti liu sn

Xy dng bo co, ti liu hng dn

phm

s dng v qun tr

Giai on 5: Kt thc d n
1/12/2015

1/12/2015

Kt thc d n

Bn giao sn phm v thanh l hp

ng

11

3.3. Qun l chi ph

STT Hng mc

o to

M t

n gi

(VN)

lng

o to nghip v 100 000

Thnh tin

300 000

500 000

Ghi ch

(3 bui)
2

Tip khch

i li 5 ln

100 000

Ti liu

50 000

Chi ph hi hp 4 500 000

200 000
4

2 000 000

3 000 000

6 000 000

1 000 000

1 000 000

1 000 000

1 000 000

Lp d n

1 000 000

1 000 000

Giai on

Thit k chc nng

400 000

2 000 000

phn tch

Thit k giao din

1 000 000

1 000 000

thit k

Thit k c s d

1 000 000

1 000 000

4 000 000

20 000 000

ln
3

Vn phng

Chi phi cho phng

lm vic trong 2
thng

i d n

Cc chi ph i d
n

Giai on

Thu thp yu cu

lp d n

khch hng

liu
7

Giai on

Xy dng modul

xay dng

chc nng

Giai on

Kim th

3 000 000

4 000 000

Giai on

Trin khai sn

2 000 000

2 000 000

trin khai

phm
1 000 000

1 000 000

kim th
9

Xy dng ti liu

12

sn phm
10

Bo hnh

Bo hnh v phn

6 000 000

5 000 000

2 000 000

2 000 000

mm cho khch
hng
11

Mua sm

Mua sm phc v
d n(rong phn
mua sm)

11

Li nhun

12

D phng

Tng chi ph:

10 %

5 000 000
5 000 000
60 000 000

13

3.4. Qun l cht lng

Danh mc kim sot
Chc nng

M t
Chc nng phi y v ph hp nh yu cu
ca khch hng
Chc nng cn c phn quyn r rng cho
tng i tng

Tnh tin cy

C c ch sao lu v phc hi d n khi b mt

m bo b mt v thng tin ngi dng

Tnh hiu qu

Thi gian truy vn nhanh, khng gy tr

Chy tit kim ti nguyn h thng

Kh nng bo tr bo hnh

C c ch pht hin li nhanh nht, v thng

bo li kp thi
D dng nng cp khi c thm yu cu

Tnh kh dng

Giao din d nhn ph hp vi khch hng

ng thi d s dng vi ngi mi bt u

14

3.5. Qun l nhn s:

Thnh phn tham gia:
n v

S lng

Thnh vin

Nhim v chung

Nguyn Cng Hoan

Lp d n v qun l d n

tham gia
Phng d n

L Vn nh
Phng phn tch

thit k

Phng pht trin

sn phm

Nguyn Vn Anh

Da vo yu cu khch hng

Vn Bnh

a ra bn thit k cho sn

Phm Th Hu

phm

Phm Vn Nam

Thc hin xy dng phn mm

Trn Vn Ba

theo bn thit k

on Vn c
Phm Vn Chin

Phng kim th

Nguyn Vn Tun

Sau khi sn phm c hon

Vn Thnh

thnh thc hin kim th cc

chc nng, cc li, v bo mt
ca sn phm

Phng h thng

Nguyn c Hu

Trin khai v ci t sn phm

Trn Vn Th

cho khch hng

15

 Nhim v c th
Cng vic

Chi tit

Phng

Phng

Phng

Phng

Phng

d n

thit k

pht

kim

trin sn

th

thng

phm
Lm vic

Thu thp yu cu

Thc

vi khc

khch hng

hin

hng

m phn khch
hng

Thit k

Phc tho giao din

Kim

Thc

Thit k chi tit

tra

hin

Trin khai

Thit k giao din

Kim

H tr

d n

Thc hin modul

tra

hin

Kim th

Kim th chc nng

Kim

H tr

Kim th li

tra

hin

H tr

Thc

Thc

Kim th bo mt
Trin khai

Ci t ln my ch

Kim

sn phm

Cu hnh

tra

Kt thc

nh gi d n

Thc

d n

Thanh l hp ng

hin

Trin
khai

16

3.6. Qun l v truyn thng

STT Loi cuc hp

Mc ch

a im

ln
1

Hp u giai

Xc nh yu cu 1

on

khch hng v

Thnh phn
tham d

Cng ty BKAT

Phng d n

Cng ty BKIT

Phng d n

thc hin k hp
ng
2

Hp trin khai

Trin khai d n

cho cc i pht

Phng phn tch

trin sn phm

thit k
Phng pht trin
sn phm

Hp tin

nh gi tin

Hng

cng vic

tun

Cng ty BKIT

Phng d n
Phng phn tch
thit k
Phng pht trin
sn phm

Hp nhm

nh gi cng

Hng

vic ca tng

ngy

Cng ty BKIT

Phng phn tch

thit k

phng

Phng pht trin

sn phm

Hp kim th

nh gi kim

Cng ty BKIT

th sn phm

Phng pht trin

sn phm
Phng kim th

Hp trin khai

Trin khai sn

Cng ty BKIT

Phng h thng

Cng ty BKAT

Phng d n

phm n khch
hng
7

Hp kt thc d

Tng kt d n

n
17

3.7. Qun l ri ro
Tn ri ro M t

Xc

nh hng

Khc phc

Khng hon thnh

Tng thi gian lm

ng k hoch

ca ti v tng nhn

xut
c lng Khi thc hin c
thi gian

nhiu pht sinh thm

khng

cng vic, dn n

ng

tng thi gian thc

7%

hin
Chi ph

Khi thc hin c

c tnh

nhiu chi ph pht

khng

sinh hn

5%

Khng chi ph

Nng chi ph d tr,

thc hin d n

tit gim cc chi ph

khng cn thit

chun
Phn cng

Nng lc v yu cu

Khng s dng ht

iu chnh phn

cng vic

thi gian ca c nhn

nng lc c nhn

cng cng vic hp

khng hp khng hp l

trong thc hin d

Cc thnh vin h

5%

tr cng vic ln
nhau
Khng

Cc modul thc hin

ng b
cc modul

10%

D n khng hon

Tm nguyn nhn v

gia cc thnh vin

chnh c, dn

khc phc trong thi

c s sai lch

n chm hon

gian ngn nht

thnh
Khng hon thnh

Cn iu chnh k

nhiu pht sinh v sai

cng vic ng k

hoch khi thy c s

st so vi k hoch

hoch

bt hp l

Khng nhn

B sung nhn lc t

Lp k

Khi thc hin c

hoch
cng vic

5%

khng hp d kin
l
Thiu

Trong i d n c

5%

18

nhn lc

ngi b vic hoc b

thc hon thnh d phng ban khc v

m hoc l do no

n ng tin

iu hnh li cng
vic cho tng ngi

khng th tham gia

vo d n c
Khng hon thnh

Hp v trao i li

hp khng vin xy ra mu

v d n c th b

gia cc thnh vin

tt gia

T chc cc gi

S phi

Gia mt st thnh

7%

thun

cc thnh

ngoi cc thnh

vin

vin bt cng thng

v gn kt nhau

Pht sinh

Sau khi kim th pht 9%

Phi sa hoc thc

Qun l tt cc li

nhiu li

sinh qu nhiu li

hin li da n.

ngay t lc pht

Tn km thm v

trin.

thi gian

Kp thi pht hin

li v sa.

Nghim

Khach hng chm

thu chm

nghim thu sn phm

5%

Khng thanh l

Hp bn trc vi

c hp ng

khch hng v vic

ng k hoch

nghim thu sn
phm

Xc nh

Thu thp yu cu

Khng hon thnh

Lin tc trao i

yu cu

pha khch hng cha

yu cu

khch hng xc

cha ng

ng v thiu

Yu cu thc hin

nh v qun l yu

sai so vi khch

cu

5%

hng

19

3.8. K hoch mua sm

Danh mc mua

i v cung cp

Gi thnh

Cng ty PA Vit Nam

300 000 VN / nm

Cng ty PA Vit Nam

1 700 000 VN / nm

Chi ch

sm
Tn min:
quanlykho.com
Thu Server

20