Professional Documents
Culture Documents
PDCA Cycle
Act
Plan
Check
Do
Plan
Define Customer requirements for product or service.
Do
Implement the processes as defined.
Good ideas can fail.
When a good idea fails, 90% of the time it is due to improper
implementation.
1. Are there adequate resources?
2. Are personnel adequately trained?
3. Is there a commitment from Management?
Implementation is also a Process.
1. Is there an Owner for the Implementation Process?
2. Is there an Action Plan for Implementation?
3. Has the Implementation Plan been documented?
Was there a trial run?
Check
Are there problems with any Suppliers?
Audit relevant Processes to see that they are implemented as designed.
Identify key points in the Processes for monitoring.
Identify the most important meaningful measurements for purposes of
Act
Resolve any Supplier problems.
Fix any Process implementation problems.
Remove any Special Cause variation in Processes.
Is Process redesign necessary (does not meet expectations