Quality Filter Mapping

Quality filter mapping is a tool to identify quality problems in the order

fulfilment process or the wider supply chain. The map shows where three
different types of quality defects occur in the value stream.
In addition to studying how a product is made, evaluating its quality is vital
to the success of a company. By looking at the different parts of the
manufacturing chain, you can identify three possible types of problems: a
product defect, a service defect or internal scrap (defects that are detected
right before or after a product has been finished). Determining the type of
defect that is often occurring can pinpoint where in the chain the damage is
being done
Identifies where quality problems are in supply chain.
Three types of quality mapped:
1. Product Defect Defective goods passed on to customers.
2. Service Defects Problems given to customer not directly related to
product themselves. i.e. delivery, documentation.
3. Internal Scrap defects produced in company that are caught by
inspection.
Shows where defects occur, identifying problems, inefficiencies and wasted
effort.