S.

No

Task Name
1 Project Kick off
Gather high level business information with respect to processes
(PO, AP, OM, AR, GL, CM, INV), Controls, compliance
2 requirements as well as exceptions for each of these processes
Gather high level informatio regarding the technology aspect of the
3 businss like applications, networks etc
4 Identify potential barriers to the relocation of the processes
5 Understand the current pain areas in the above processes
7 Understand the data access controls of the customer
8 Understand the physical and logical security controls
Identify the skillsets available in each of the processes considered
9 for outsourcing
Understand the current software issues in those processes
10 considered
Evaluate inventory of current facilities and IT systems and its
11 linkage to business processes
12 Decide on the processes to be outsourced
Pilot Demo for the selected process to show how the processes
13 would work
14 Cost Benefit Analysis for the processes selected
15 Feedback from customer for the Pilot - GO/NO GO Decision
16 Go decision - Firm up the contract

Duration start Finish Resource Remarks

To get everyone on the same page for
understanding the project objectives and
plan of action leading to the Contract

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