Shanna Hickey

2216 Jenny Lynn Drive Lawrenceburg, Indiana 47025 (513) 460-8294

HickeySL@mail.uc.edu
______________________________________________________________________________
Employment History
Petco
January 2013 Present
Main Job Title: Inventory Pricing Department Manager
Secondary Job Title: Dog Trainer
Skills obtained:
o Promoted high nutrition food and supplements
o Helped pet parents find solutions to their concerns regarding their pets
o Gained the ability to accomplish large tasks in a short amount of time
o Fostered longstanding relationships with customers through dog training and
customer service
o Cultivated the ability to learn a great deal of information in a short amount of
time
o Developed the need to always be passionate in all aspects of the job
Educational Background
University of Cincinnati
August 2013 Present
Expected to graduate in May 2016
Major: Professional Writing and Rhetoric
Skills obtained:
o Proficient in creating, editing, and designing documents and emails
o Capable of running social media accounts (including Facebook, Twitter,
Instagram, and Pinterest)
o Experienced in copy editing
o Rudimentary understanding of HTML
o Basic understanding of InDesign and Photoshop
o Proficient in Microsoft Word, Excel, and Powerpoint
o Able to effectively communicate with audience in mind
Current GPA: 3.85
References
Jamie Adams
o General Manager at Petco
o (513)389-9447
Rebecca Lee
o Assistant Manager at Petco
o (513)389-9447
Laura Wilson

o Teacher at University of Cincinnati

o wilsola@uc.ed