ZTEDH iOMCR Basic Operation Signaling Tracing Training Course 518083 Tel: (86) 755 26778800 Fax: (86) 755 25778939, URL: hp: fen Ifensuppertate-com.en uppert@zte.com.cnLEGAL INFORMATION Copyright © 2006 ZTE CORPOR ATION. ‘The contents of this document are protected by copyright laws and intemational treaties. Any reproduction or dtribution of this document or any partion ofthis document, in any frm by any means, thou the prior written consent of ZTE CORPO- RATION s prohibited, Addtionally, the contents of this document are protected by contractual confidential obligations. ‘All company, brand and product names are trade or service matks, or registered trade or service marks, of ZTE CORPOR ATION or of their respective owners, This document is provided "a i", and all express, implied, or statutory warranties, representations or condtions are ds- claimed, inducing without limitation any implied warranty of merchartabty,fness for pattcular purpose, title er norin- Fringement, ZTE CORPORATION anditslcensers shall nat be lable For damages resulting from the use oF or reliance on the information contained herein. ZZTE CORPCRATION or its licensors may have current or pencing intellectual property ights or applications covering the subject, tmalter ofthis document. Except as expressly provided in any wien license between ZTE CORPORATION ands licensee, the user of ths documert shallnct acquire any license to the subject matter herein {ZTE CORPORATION reserves the right to upgrade or make technical change to this product without further notice Users may ist ZTE technical sunpert website hitp:/Jensuppatzte.com cn to inquire related information. ‘The imate right to interpret this product resides in ZTE CORPORATION. Publishing Date (MONTH/DATE/YEAR) : 20090701,Signaling Tracing 10verview 1.1Signaling Tracing Functions ce 1.2Application Scenario of Signaling Tracing 1 3 3 3 2Installation ... 5 2. Installation Preparations ..c.sssscsssessssscsstsssssseeeesssseeeesessee 5 6 7 7 7 9 8 2.2Installing Signaling Tracing Program 3configuration 3.1Server Configuration... 3.2Client Configuration 4Common Operation . 4.1Startup the Server 4.1.1Starting Signaling Tracing Server Program under Windows ....... a) 4.1.2Starting Signaling Tracing Server Program under LIMUX esses - eeeesnse lO 4.2Starting Signaling Tracing Client Program under Windows v0.11 4.BLogging im to Server sesscsesessosseesesssssessetusssssseeeesssseeeessese Ed 4.Alnitiating Signaling Tacing....csscssessssssssiesssssseeeesssseeseessnsed2 4.SDisplaying Signaling Tracing ReSUlt ......csssssssssseseesssseeeees ses d6 4.6Saving Signaling Tracing Result .......... eeseeesaee dS 4.7Converting Signaling Tracing File to File that Can Be Opened in MA10 sseesssseee eeectssosseecstssssnsesntstnsssnsnecssssnseeed9 4.8Recording Signaling in Real Time ssennnnnnnnnennn22 ALQFIIRETING so osssseeecsesssseee ceseusssanenntsnssenneennisssnennnens 2 4.9.aFiltering Signaling Being Traced. 24 4.9.2Filtering Saved Signaling ....scsseccsessesseeeetsssesseeeiesseseees 26 4:L0TIACING MS soccscsssssssssetsessossnentesssssesaniessssnseesesssseeseessene DT 4.11Shutdown the Server sscscessesseesesssssesanesssssseeenenssseesess ssn 29 4.11.1 Terminating Signaling Tracing Server Program under WINdOWS vs.sssosseecsessssseseesssssesseeenissosneeansssssssanesuesssssens 294.11.2Terminating Signaling Tracing Server Program under LINUX ssassesseecstsssssseanesnsisnseennissssasseesnesssacennassanseesenenn3O SFAQ. 5.1Performing Rapid Switching among Multiple Signaling Tracing Windows sss. essetssnseeentssaneesetsnssensensin BL 5.20bserving Signaling of One Object -svnnnnnnnnnnnenn 33 5.2,1Selecting Only One Tracing Object ....sscsscssseseenessesee 33 5.2.2€xtracting Signaling of One Object.....s.cscessesesneseeen SE 5.3Tracing High Volume Data for a Long Time vaussssssescesssseeeernesee BS 5.4Saving Signaling Tracing Result According to Tie vassssseeseee een 39 5.SFailing in Obtaining Configuration ......sssssssssssssseeenesssseeeensene 4d 5.6Signaling Tracing Startup Failure........... cece venneneenenn 2 5.7Saved Signaling File Containing Only One Signalinge.0-0043 5.8No Signaling Displayed in Filter Window after Setting Signaling Filtering .ssssccscssssssssseteessosseesnesssssesaeissnsnseeenesssscessssene 4SSignaling Tracing After you have completed this course, you will be able to: >> Know the function and application of Signaling Tracing >> Know the installation and configura- tion of Signaling Tracing >> Master the common operation of Sig- naling Tracing ‘Confidential and Proprietary Information of STE CORPORATION 1Signaling Tracing Training Course TIE This page is intentionally blank, 2 Confidential and Proprietary Information of STE CORPORATION¢4 Overview After you have completed this chapter, you will know: >> Signaling Tracing Functions >> Application Scenario of Signaling Tracing 1.1. Signaling Tracing Functions Signaling tracing is a very important tool for recording communi- cation service flows and analyzing faults. Problems often occur during the operation and debugging process, causing tracing failure. This manual introduces usage of the sig- naling tracing tool of , and gives answers to some common ques- tions that users might encounter in signaling tracing. 1.2 Application Scenario of Signaling Tracing During the system maintenance and troubleshooting process, the signaling tracing tool helps user to record communication signaling of various interface objects, check signaling link status, and locate faults. ‘Confidential and Proprietary Information of STE CORPORATION 3Signaling Tracing Training Course TIE This page is intentionally blank, 4 Confidential and Proprietary Information of TE CORPORATION¢ 2 Installation After you have completed this chapter, you will know: >> Installation Preparations >> Installing Signaling Tracing Program 2.1 Installation Preparations Signaling tracing is a comparatively independent tool, which can be used outside of . Itis divided into two parts: signaling tracng server program and signaling tracing dient program ‘The sever is connected with the OMP board of BSC, collecting and forwarding signaling The dient is connected with the server, receiving signaling from server and performing resolution ‘The following describes the installation environment for signaling tracing program 1. Installation environment at the server: » Windows operating system » Linux operating system 2. Installation environment at the client: » Windows operating system In Windows operating system, the server program and the dient program can be installed on the same machine or on different ma~ chines. ‘Confidential and Proprietary Information of STE CORPORATION 5Signaling Tracing Training Course TIE Steps O vote: To install the signaling tracing server program and client program, the following two conditions must be satisfied = The signaling tracing server can be connected to the OMP board of BSC = The signaling tracing dient can be connected to the signaling tracing server. 2.2 Installing Signaling Tracing Program 1, Select a computer that is connected to the OMP board of BSC to install the signaling tracing server program. Copy the server folder and jre folder under iOMCRVxxc\ gamomer \ums- svr\tools\zxgomer-sigtrace\ of the version program to hard disk of the destination signaling tracing server. 2, Select a computer that can communicate with the signaling tracing server. Copy the client folder and re folder under LOMCRVxx\ gamomer \ums-clnt\tools\ zxgomcr-sigtrace\ of the OMM version program to hard disk of the destination signaling tracing client. END OF steps é Confidential and Proprietary Information of ZTE CORPORATION¢ 3 configuration After you have completed this chapter, you will know: >> Server Configuration >> Client Configuration 3.1 Server Configuration Open the serverctg.xmi file under the server\cont directory. ‘Add IP of the BSC OMP, each IP corresponding to a serial number such as 1 or 2, as shown in Figure 1 FIGURE 1 SERVER CONFIGURATION id represents the BSC number. addr represents the BSC OMP's IP address that the signaling trac ing server connects, Usually, adopt default settings for other parameters 3.2 Client Configuration Open the clientcfg.xmi file under the client\cont directory. ‘Add the signaling tracing server list, which records commonly used IP addresses of the signaling tracing server to facilitate client op- erations, ‘Confidential and Proprietary Information of STE CORPORATION 7Signaling Tracing Training Course TIER If the above configuration is notimplemented, the signaling tracing server's IP address can also be entered when logging in to the server. Other parameters can use the default settings, as shown in Figure FIGURE 2 CLIENT CONFIGURATION zh_CN omor apassword>omer cssvvariiet lastadde=tio ict ag=io7" ageioe" 2.67 .216 addz="10. aaaz="10. addz="10. addz="10. adde-"10. addz="10. addz="127 adde="ic.62. pees 10000 6. e.. 6. 420 a4. 44, 52. 50. e 65. 28 28 -130"/> s2Lo"/> sie" /> 2248"/> 2238"/> =108"/> o.8"/> 82. 65. true :250"/> 2278" /> D: \tra fi lecaprams10000 true true «server Weontie> O vote: It is advised that user enters the signaling tracing server's IP ad= dress when logging in to the server. 8 Confidential and Proprietary Information of 2TE CORPORATION¢4 Common Operation Prerequisites Steps After you have completed thi >> Startup the Server chapter, you will know: >> Starting Signaling Tracing Client Program under Windows >> Logging in to Server >> Initiating Signaling Tracing >> Displaying Signaling Tracing Result >> Saving Signaling Tracing Result >> Converting Signaling Tracing File to File that Can Be Opened in MA10 >> Recording Signaling in Real Time >> Filtering >> Tracing MS >> Shutdown the server 4.1 Startup the Server 4.1.1 Starting Signaling Tra Server Program under Windows To use signaling tracing, start the signaling tracing server program first, and then start the signaling tracing client program. 1, Double-click the server.exe file under the server directory to start the signaling tracing server program. If the startup window appears as shown in Figure 3, the server program is started successfully. ‘Confidential and Proprietary Information of STE CORPORATION 5Signaling Tracing Training Course TIED FIGURE 3 SIGNALING TRACING SERVER PROGRAM STARTED ‘SUCCESSFULLY 2, Double-click the sigtrew.exe file under the client directory to start the signaling tracing client program END OF steps 4.1.2 Starting Signaling Tracing Server Program under Linux Steps 1. Start the server program under Linux and enter the server directory. Execute the $ls -I command to check whether the server.sh file can be executed If the server.sh file can not be executed, then execute the $chmod u+x server.sh command to modify the file’s prop erty to be executable, 3. Execute the $nohup ./server.sh & command to start the server program and make the server program run at back- ground. If it is necessary to check the server control's operation log, execute the $tail -f nohup.out command. END OF steps io Confidential and Proprietary Information of ZTE CORPORATIONTIE Chapter 4 Common Operation 4.2 Starting Signaling Tracing Client Program under Windows Context There are two ways to start the signaling tracing client program = Starting the client program with CMD window, = Starting the client program without CMD window. Steps 1. In Windows operating system, execute the sigtrc.exe com- mand to start the signaling tracing client program with CMD window. 2. In Windows operating system, execute the sigtrew.exe com- mand to start the signaling tracing dient program without CMD window. END oF steps 4.3 Logging in to Server Steps 1. Start the signaling tracing client. After the dlient is started, the login window appears, as shown in Figure 4. FIGURE 4 CLIENT LOGIN WINDOW Eee ees ‘Conver Ta Chinese Username Password sener (1062.46.200 Dron [rere @ onino Qorire ‘Confidential and Proprietary Information of ZTE CORPORATION 11.Signaling Tracing Training Course TIEN Select a server IP address or enter server IP address manually to log in to the server. If the server and the client are at the same machine, select 127.0.0.1 as the local server IP address. END OF STEPS 4.4 Initiating Signaling Tracing Context The signaling tracing client can implement tracing of multiple sig- naling types and options. Steps 1. After the client logs in to server, set tracing parameters as shown in Figure 5. FIGURE 5 SELECTING TRACE SET mest BS 2. In the Trace Set dialog box, set the BSC to be traced by se~ lecting BSC ID, as shown in Figure 6, BSC IDs available are extracted from’the BSC list in the configuration file. After se~ lecting the BSC ID, dick the Update Config button to obtain the BSC configuration list. 12 Confidential and Proprietary Information of ZTE CORPORATIONTHEY chapter 4 Common Operation FIGURE 6 UPDATING BSC LIST 3. Select the tracing type according to actual requirements, as shown in Figure 7. FIGURE 7 SELECTING TRACING TYPE wr Ceecrmr) Que Sorin re A ce . i eg Besson res | Ons | or Becce | on Bx ES Com Table 1 explains tracing options for different tracing types. ‘Confidential and Proprietary Information of ZTE CORPORATION 13Signaling Tracing Training Course TIER TABLE 1 TRACING OPTIONS FOR DIFFERENT TRACING TYPES Interface Tracing Type Tracing Options Abis interface cs Five tracing options: Measure — Report, Power Control, Pag- ing, RF resource, Pre-measure report. In Bts List, the trac- ing object name con- sists of the site ID and the cell 1D. Ps. In Bts List, the trac- ing object name con- sists of the site ID and the cell 1D. RLCMAC In Bts List, the trac- ing object name con- sists of the site ID and the cell 1D. oam In the Site List, se- lect the site, Gb interface BsscP In BVCI List, the tracing object name consists of NSEL number, BVCI num= ber, and SGSN num- ber Ns In NSVC List, the tracing object name consists of | NSEL umber, NSVC num= ber, and SGSN num- ber uc In BVCI List, the tracing object name consists of NSEL number, BVCI num= and SGSN num- FR Only followed by sig- naling data In Link List, select corresponding link. SNS In NSVC List, the tracing object name consists of NSEL number and SGSN umber. a ‘Confidential and Proprietary Information of ZTE CORPORATIONTIER Chapter 4 Common Operation Interface Tracing Type ‘Tracing Options A-interface MTP Select the N7 link number. Nine tracing op- tions: stmMsa, TEST, sccr, TUP, ISUP, PCA,’ STC, BICC, and H248. In Direction list, select Send & Re- ceive, Send, or Re- sce In SMP, select the module number. In SSN, select the subsystem number to be traced M3UA In SCTP, select the connection 10. Eight tracing op- tions: MGMT, SCCP, ‘TUP, ISUP, PCA, STC, BICC, and H248. In Direction list, select Send & Re- ceive, Send, or Re- Ms Ms MS types, incud- ing IMSI, TSI, and Tu. Set according to the MS type, 4. Select relevant tracing options, click the Ok button to start tracing, as shown in Figure 8 ‘Confidential and Proprietary Information of ZTE CORPORATION 15Signaling Tracing Training Course TIEN FIGURE 8 SELECTING TRACING OPTIONS Trace tor SD neasure Report Gamer contet SPesing Gir recource Pre Measure Report is List Glomensers2 Qaereniets: Sererz erst Gonerssers: Qarei_srs: — Sarrez00_ers2 Goenenerss Goerersrsr Qenezerer Qewererss Qerewgie: — Qerean_erst Gonetccsrs: Qoreioo.ers2 QSTeIOH BTS Qosmeesrs2 Qsresssts: — Qsirese_erst O vote: Ifa tracing type does not have corresponding tracing options, the system automatically suppresses messages of that type. END OF STEPS 4.5 Displaying Signaling Tracing Result Steps 1. After signaling tracing is initiated, the reported signaling will be displayed in the signaling tracing window, as shown in Figure 8 16 Confidential and Proprietary Information of ZTE CORPORATIONTIER Chapter 4 Common Operation FIGURE 9 SIGNALING TRACING RESULT HE sare 2. To observe signaling within a certain period of time, the system provides the display pause function. Click the Pause button to make the reported signaling not be displayed in the signal- ing tracing window, and click the button again to make the reported signaling be displayed. During the period of display pause, signaling reporting continues and those signaling not displayed can still be saved. For details of saving signaling, refer to Saving Signaling Tracing Result. 3. To guarantee normal display in the signaling tracing window and facilitate observation, dick Tools > System Setting, and set the number of signaling displayed in the signaling tracing window in the Parameter Set dialog box, as shown in Figure 10. FIGURE 10 SETTING AMOUNT OF SIGNALING DISPLAYED IN SIGNALING TRACING WINDOW [Part Set | Prin Set| Lang Set] 10000 lems Showed in he Trace Window Orie oiisel [roan items in one Fie ‘Confidential and Proprietary Information of ZTE CORPORATION 17Signaling Tracing Training Course TIEN As shown in Figure 10, if the number of signaling displayed in the signaling tracing window reaches 10000, then when the 10001st signaling is reported, the first signaling in the signaling tracing window will be removed. The setting takes effect once being set. END OF STEPS 4.6 Saving Signaling Tracing Result Context Traced signaling can be saved as the signaling file. The system can save one signaling, several signaling, or all signaling being traced Steps 1. Select the signaling records to be saved. Select a signaling record by dlicking it, or press the Shift key and click multiple signaling records to select them simultane ously. As shown in Figure 11, dick Save Selected As .tra to save the currently selected sighaling records in a signaling fle. Selected signaling records are highlighted FIGURE 11 SAVING SIGNALING TRACING RESULT Ifitis required to save all signaling that are traced, select Save All As tra. If it is required to save detailed decoding information of sig- naling, select Save Selected As .txt or Save All As .txt. END OF STEPS ie ‘Confidential and Proprietary Information of ZTE CORPORATIONTIEDH Chapter 4 Common Operation 4.7 Converting Signaling Tracing File to File that Can Be Opened in MA10 Context The signaling tracing dient can convert the signaling tracing file to file that can be opened in MA10. Steps 1. Click File > Transfer To MA1O, as shown in Figure 12. FIGURE 12 CONVERTING SIGNALING TRACING FILE TO MALO FILE 2. In the Transfer TO MA10 dialog box, select Transfer Type, as shown in Figure 13, FIGURE 13 TRANSFER TO MA10 DIALOG BOX TOA TransferTn= Select Save MAID FIOAS ‘Confidential and Proprietary Information of ZTE CORPORATION 19Signaling Tracing Training Course TIE 3. Select the signaling tracing file to be converted, as shown in Figure 14, FIGURE 14 SELECTING SIGNALING TRACING FILE TO BE CONVERTED Falta Toaster (@wcaire » (2 RLOWAC2000 09.11 16.17_29_404Ka 2 RLOWAC2000_05_11 1810_02_A04guoi a Po REWASTGGR GBI FFT nena LCWAC2008_02 1 18_11_31_26ONEWNUILIa FRLoWAC2008_09 1207 89.22_7TNEWNEWNUMIa RLCMAD2008_08_11.77_18_00_17anewhumb a Gonewarecorients) Cenc) 4, Select the destination file path after conversion, as shown in Figure 15 FIGURE 15 SELECTING DESTINATION FILE PATH AFTER CONVERSION TE MLOLAe > (exe) 5. Click the Transfer button to start the file conversion, as shown. in Figure 16. 20. Confidential and Proprietary Information of ZTE CORPORATIONTIER Chapter 4 Common Operation FIGURE 16 STARTING FILE CONVERSION ao Tanserme GS Save MAIO Files (CNAG2008_08_11 17_18_00_17Snewhurb me 6. The file conversion succeeds if the system gives prompt as shown in Figure 17. FIGURE 17 FILE CONVERSION SUCCESS PROMPT File conversion failure might be due to the following causes. 1. The selected file type to be converted is incorrect, as shown in Figure 18. FIGURE 18 FILE TYPE ERROR PROMPT Gian erg OWA) & 2. The selected signaling tracing file has no record, as shown in Figure 19. ‘Confidential and Proprietary Information of ZTE CORPORATION 2.Signaling Tracing Training Course TIEN FIGURE 19 ZERO RECORD PROMPT Tsien OEM oO Zero Record @ 3. The file version is incorrect, as shown in Figure 20. FIGURE 20 FILE VERSION ERROR PROMPT TiAnseraONATD o ‘The file version is incorrect. Must bev3 file. & 4. The file format is incorrect. A cai After the resolution of CS message at Abis interface is per- formed, the number in Timeslot is combination of Site and BTS, For example, Timeslot=1-10-x, 1 represents combina tioni. The actual combination represented by object! is given in Comment, such as “Data file name: Object1=Site1Bts2; Ob- Ject2=Site1B ts1;"in Comment. Here, 01 in Timeslot represents object! and TEI=1 represents tre END OF STEPS 4.8 Recording Signaling in Real Time Context The signaling tracing dient can record the signaling in real time, Steps 1. To record a signaling, click File > Record or click the Record button on the toolbar, as shown in Figure 21, 22 Confidential and Proprietary Information of ZTE CORPORATIONTIER Chapter 4 Common Operation FIGURE 21 RECORDING SIGNALING oe -anegesmaeR = ——————— i a tte aac So Shemp St Seuenses somone In the Save dialog box, the system prompts user to save the signaling record in a file. The default signaling file name is in the form of record + signaling tracing type + time. User can adopt the default file name or customize the file name, as shown in Figure 22. FIGURE 22 SAVING SIGNALING DIALOG BOX aa 2 Recoroott2008_12_1610.13.99 326.18 |) RLCHAC2008 09 11 15.17_98 484. “3 RLoMAC2008_09_11 15.18_02 4B4quchita |) RLCMAC200_09_11 17_18_00_179newNUMb a "9 RLOMAC2000_09_11 16_11_11_SBONEWNUMS |) RLCMAC2008_09_1207_58_26_773NEWNEMNUM ira When signaling is being recorded in a signaling tracing window, the menu item Record is checked automatically, as shown in Figure 23, ‘Confidential and Proprietary Information of ZTE CORPORATION 23,Signaling Tracing Training Course TIE FIGURE 23 SIGNALING BEING SAVED IN A SIGNALING TRACING WINDOW aeanseR If user wants to stop recording signaling, click File > Record. END oF steps 4.9 Filtering To better locate signaling, the signaling tracing tool provides the message filtering function. User can select specific object and message type to make specific messages be displayed in the fil ter window during signaling tracing. User can also filter a saved signaling tracing file to display specific messages of the file in the filter window. 4.9.1 Filtering Signaling Being Traced Steps 1. After signaling tracing is initiated, click Search > Filter, as shown in Figure 24. 24 Confidential and Proprietary Information of ZTE CORPORATIONTIE Chapter 4 Common Operation FIGURE 24 FILTERING TRACING RESULT DURING SIGNALING TRACING 2. In the Filter dialog box, select objects and message types, as shown in Figure 25, FIGURE 25 SETTING FILTER 3. Messages of selected objects and types are displayed in the signaling filtering window, as shown in Figure 26. ‘Confidential and Proprietary Information of ZTE CORPORATION 25Signaling Tracing Training Course TIE FIGURE 26 FILTERING RESULT OF SIGNALING TRACING The signaling filtering window contains the reported signaling that satisfies the filtering condition, and the signaling reported subsequently satisfying the filtering condition is also displayed in the window as the signaling tracing proceeds. END OF steps 4.9.2 Filtering Saved Signaling Context Signaling filtering can be performed during signaling tracing, also, it can be performed for saved signaling files. Steps 1. Select a signaling file or multiple signaling files, as shown in gure 27 FIGURE 27 FILTERING SAVED SIGNALING FILE macxgsooase spogsy sys esoosgase aneeunaey r*iste sarees, denna 26 Confidential and Proprietary Information of ZTE CORPORATIONTIE Chapter 4 Common Operation 2. Double-click on the signaling file, click Search > Filter, and select objects and message types in the Filter dialog box, as shown in Figure 28. Messages of selected objects and types wil be displayed in the signaling fitering window. FIGURE 28 SETTING FILTERING CONDITIONS FOR SAVED SIGNALING FILE File re aa END oF steps 4.10 Tracing MS Context The signaling tracing client can trace multiple MSs, and each sig naling tracing dient can trace 16 MSs at most. Steps 1. In the Trace Set dialog box, select MS as the signaling tracing type. The MS tab on the left is enabled, as shown in Figure 29. ‘Confidential and Proprietary Information of ZTE CORPORATION 27Signaling Tracing Training Course TIER FIGURE 29 TRACE SET DIALOG BOX o CLD Gamera) sgnaing Select the left MS tab and perform parameter setting in the Trace Set dialog box, as shown in Figure 30. FIGURE 30 SETTING MS TRACING PARAMETERS oF vo OD) (ot enonzrirscowosr Select the MS type, which can be IMSI, TMSI, and TLLI. Enter MS information to be traced. For example, if the MS type is IMSI, then enter the IMSI in the textbox. Click the + button to add the traced MS into MS List. 28. Confidential and Proprietary Information of ZTE CORPORATIONTIE Chapter 4 Common Operation 4. When issuing MS tracing parameters, selected MSs in MS List will be traced. By default, all MSs in MS List are se- lected. User can flexibly select MSs to be traced according to actual requirements. 5. User can click the Clear All button to dear MS 3. Click the Ok button to issue MS tracing parameters. t 4. MS signaling is reported to the specific window, as shown in Figure 31, FIGURE 31 MS SIGNALING TRACING RESULT ocummss:aaxarnacee END oF steps 4.11 Shutdown the server 4.11.1Terminating Signaling Tracing Server Program under Windows Steps 1. Click the close button of the server window to terminate the signaling tracing server program END oF steps ‘Confidential and Proprietary Information of ZTE CORPORATION 23Signaling Tracing Training Course TIE Steps 4.11.2Terminating Signaling Tracing 1 Server Program under Linux Execute the $ps -ef [grep java command to find server pro- cesses, Find the process that contains java -Xms256m -Xmx1024m XX:PermSize=128m —_-XX:MaxPermSize=256m —-jar sigtrc_s.jar" -server, and it is the signaling tracing server process. Record PID of the process. Execute the $kill -9 PID command to terminate the signaling tracing server program END OF steps 3 ‘Confidential and Proprietary Information of ZTE CORPORATION¢5 FAQ Context Steps After you have completed this chapter, you will know: >> Performing Rapid Switching among Muttiple Signaling Tracing Windows >> Observing Signaling of One Object >> Tracing High Volume Data for a Long Time >> Saving Signaling Tracing Result According to Time >> Failing in Obtaining Configuration >> Signaling Tracing Startup Failure >> Saved Signaling File Containing Only One Signaling >> No Signaling Displayed in Fitter Window after Setting Signaling Filtering 5.1. Performing Rapid Switching among Multiple Signaling Tracing Windows When there are multiple signaling tracing windows opened at the dient, user can perform switching among these windows through the Window menu 1. Click Window > Choose a Window, as shown in Figure 32. ‘Confidential and Proprietary Information of ZTE CORPORATION 32Signaling Tracing Training Course TTEbX FIcuRE 32 CHOOSING A WINDOW vet en 2. In the Choose a Window dialog box, double-diick on a window name to switch to the window, as shown in Figure 33. FicurE 33 CHOOSE A WINDOW DIALOG BOX ‘sccP_sccrDiscard 32. Confidential and Proprietary Information of ZTE CORPORATIONTIER Chapter 5 FAQ User can also click a window name and then click the Ok button to switch to the window. END OF STEPS 5.2 Observing Signaling of One Object If user only observes signaling of one object, the following two methods can be used: = Select only one tracing object in signaling tracing setting. = If multiple tracing objects are selected, use the sorting func tion of the signaling tracing window to extract signaling of one object to observe. 5.2.1 Selecting Only One Tracing Object The simplest method is only selecting the corresponding tracing object in signaling tracing setting. For example, only select a cell as the tracing object, as shown in Figure 34 FIGURE 34 SELECTING CORRESPONDING TRACING OBJECT rea Thace tern ease Revo BR Fewer Cont Paving Bre Resource B Peo noseur Report is List Beveiovers: Wsreiooersz sieve ere} ores ers: RWsrerss_ersr BR eyver2 erst @orerss_eret ‘@sre1_o1s1 @erre200_eTs2 Coreers Genezsts; Saez ers Gorensrss — Qanesostsi — Qsmeao_erst Coreers2 Qsrewsrs: — Qomese.erst ‘Confidential and Proprietary Information of ZTE CORPORATION 33Signaling Tracing Training Course TIE 5.2.2 Extracting Signaling of One Object Context If multiple objects are selected for tracing, user can extract the signaling of one object through the sorting function in the signaling tracing window. In the signaling tracing window, signaling is sorted according to the destination object. At present, an object is represented by its object number. The following assumes that signaling is sorted according to BTS. Steps 1. After the SITE is sorted, signaling can be considered as groups sorted according to different objects, as shown in Figure 35. It is similar to the groupby function in SQL statements. FIGURE 35 SORTING SIGNALING Saxgeanase All signaling corresponding to a module can be saved to a sig- naling file, and this file can be opened in the signaling tracing window. For details of saving selected signaling to a .tra file or a .txt file, refer to Saving Signaling Tracing Result. Ifit is only required to observe signaling of an object and sav- ing signaling is unnecessary, then use the sorting function to observe signaling in the signaling tracing window. 2, Double-click on the BTS column to sort signaling according to BTS, The sorting result is shown in Figure 36. ™ ‘Confidential and Proprietary Information of ZTE CORPORATIONTIER Context Steps Chapter 5 FAQ FIGURE 36 SORTING RESULT (ACCORDING TO BTS) sucasngcnoaee 3. Select signaling of the BTS1 object and save them in a signaling file. END oF steps 5.3 Tracing High Volume Data for a Long Time Ifitis required to trace high volume data, it should be guaranteed that all these data do not reside in the memory simultaneously to avoid system abnormality. Ifit is required to trace high volume signaling for along time, per- form the following steps during the pracess of tracing signaling, displaying signaling tracing result, and saving signaling tracing re~ sult, 1. In the Record Set tab of Parameter Set dialog box, select trace number divide to set the signaling tracing file's capacity and set signaling tracing window’s capacity in the top textbox, as shown in Figure 37, ‘Confidential and Proprietary Information of ZTE CORPORATION 35Signaling Tracing Training Course TIEN FIGURE 37 SETTING SIGNALING TRACING WINDOW CAPACITY | Print Set | Lang Set) Record Set [5000] tems Showedin the Tace Window O trace nurmter die (500 lemsin one File Otime ave minutes © no divide Cae Coane) A signaling tracing file's capacity means the maximum number of signaling saved in the file. A signaling tracing window's ca- pacity means the maximum number of signaling displayed in the window. As shown in Figure 37, both the two capacities are set to be 5000, Wher' the number of reported signaling exceeds 5000, the system automatically controls the number of signaling records displayed in the signaling tracing window to be 5000. For example, if the signaling tracing window's capacity is set to be 5000, when the 5001st signaling is reported, the system will remove the first signaling displayed in the signaling window. The maximum capacity of the signaling tracing window is S000, and the maximum capacity of the signaling tracing file is 5000 too. To open a signaling tracing file, the file's capacity should be not larger than the window’s capacity. It is recommended to set the two capacities with the same value Enable the file dividing function, All reported signaling of current tracing types can be saved, including signaling displayed and not displayed in the signaling tracing window, such as the signaling reported during the dis- play pause and the signaling being removed from the signaling tracing window due to system control, If the time of tracing signaling is very long, the signaling tracing file will become very large. In such a case, it is very slow to open the signaling tracing file and the memory might become abnormal. To solve this problem, the system provides the file dividing function, through which a signaling tracing file can be automatically divided into multiple small files in case of high volume signaling data. To enable the file dividing function, select trace number di- vide, as shown in Figure 37, here, if trace number divide is Checked, 5000 represents the signaling tracing fle's capacity Save the signaling tracing result. % ‘Confidential and Proprietary Information of ZTE CORPORATIONTIER Chapter 5 FAQ After the file dividing function is enabled, when user chooses to save all signaling, the signaling file might be divided into mul- tiple small signaling tracing files. In this case, a folder will be established by default, and all divided small files will be saved in the folder. User can name the default folder or randomly select a folder to save divided small files. Signaling tracing file in the folder is named in the form of tracing type + time. Trac~ ing type is explained in the table Tracing Options for Different Tracing Types in Initiating Signaling Tracing, time refers to the time when the file is created. Figure 38 shows an example of saving signaling tracing result. FIGURE 38 SAVING SIGNALING TRACING RESULT (EXAMPLE 1) & NS2007_O7_09114_59_37_021 10 (@ N82007_07_0915_02_27_539 & N82007_07_1013_36_16 509, & N82007_07_10 14_00_43_272 & NB2007_07 1014 01_47_204 % N82007_07 16154660673 ® NB2007_07_16 17_08_39_031 a The folder name indicates that the signaling tracing type is NS and the signaling is saved at 17:05:52:094 on July 16, 2007. As shown jn Figure 29, the NS2007_07 Le 15,45 42_888 file indicates that the file is created at 15:45:42:385 on July 16, 2007. In other words, the signaling tracing starts from 15:45 and signaling within the period from 15:45 to 17:05 is saved. Because the signaling volume is large, when user chooses to save all these signaling, the signaling tracing file is divided into multiple small files, which are all saved in the folder NS2007_07_16_17_08_52_094. ‘Confidential and Proprietary Information of ZTE CORPORATION 37Signaling Tracing Training Course TIE FIGURE 39 SAVING SIGNALING TRACING RESULT (EXAMPLE 2) 9) 87007 07_16 15_48,21_497 2) 692007_07-16 15.47_16 609 na |) §82007_07_16 15.49_02_289.8 4) wo2007@07_16 15. 3) 52007-0716 15. 2) N52007_07_16 15.60.23 043a {::clettietteteete epee Aten [NS2007_07_16 15_45_47_88510a rg eae The file dividing function is also effectual for signaling record- ing. After user specifies a file to save signaling, if the number of signaling records exceeds the predefined file capacity, the system adds serial number after the file name, as shown in Figure 4 FIGURE 40 PERFORMING FILE DIVIDING FOR SIGNALING RECORDING sem peers Bots ma tae ce aS 1} ee) Ponte teceasaet 0 i pms) ee os fe ec aes tgestbene BE 1S je ice asaer 1pm) oe om erasable) oe oe fe cme Wma ve he Pee ona I ete oa Pee EDTA Dem ve cease pn) 1B yes ec aes 1} ee) oe a END OF STEPS 38 Confidential and Proprietary Information of ZTE CORPORATIONTIE Chapter 5 FAQ 5.4 Saving Signaling Tracing Result According to Time Context Ifa signaling tracing file is too big, the file saving and reading will become very slow. To facilitate saving big signaling tracing file, the system can split a big signaling file into several small ones according to time and save them respectively. Steps 1. Click Tool > System Setting, the Parameter Set dialog box ops up, as shown in Figure 41. FIGURE 41 PARAMETER SET DIALOG BOX Print Set | Lang Set) Record Set) [5000] as showed inthe TaceWindow © Wace number dive [San ]toms in one File Otime aide minutes @ no divice Save) (Cancel) 2. In the Parameter Set dialog box, select time divide in the Record Set tab to set the interval for splitting signaling file. By default, the interval is 30 minutes. 3. After time divide is set, the system starts signaling tracing. For example, if time divide is set as 10 minutes, every 10 minutes the reported signaling will be saved in a file, and then anew file is generated to save subsequently reported signaling after 10 minutes. If signaling tracing has been proceeded before time divide is set, the signaling being traced will not be saved according to the set interval. User must stop the signaling tracing and set time divide, then the tracing result will be saved in small files according to'the set interval 4. Click File > Save All As .tra, as shown in Figure 42. ‘Confidential and Proprietary Information of ZTE CORPORATION 33Signaling Tracing Training Course TIE FIGURE 42 SAVING SIGNALING TRACING RESULT File |Trace View Search T Open Record Transfer To MA10 Save Selected As tra Save Selected As bt Save AlAs tra Save {Save allthe singe Close Close All eit 5. In the Save dialog box as shown in Figure 43, set the saving path, and click Save to save the sigftaling tating files. FIGURE 43 SAVE DIALOG BOX ose 2 N97007_07 08 14_59_37_021| 3)NS2007 07.16 17_05/521084 2 NS2007_07_08 15.02_27_539 (& N82007_07_10 14_91_47_204 (@ NB2007_07_16 15_45_58_673 NS2007_07_16 17_05_39_031 (OAM2000_06_22 16_61_22_00 ‘Soraling Trace Fler ta) a END OF STEPS 40. Confidential and Proprietary Information of ZTE CORPORATIONTIER Steps Chapter 5 FAQ 5.5 Failing in Obtaining Configuration 1. If obtaining configuration has been attempted for many times but still fails, then check whether the signaling tracing server is disconnected from BSC in the signaling tracing window, as shown in Figure 44. FIGURE 44 CHECKING WHETHER LINK Is DISCONNECTED a anxgeemaee jt meeps th Roeper PETES EEE EEE ET 2. If the link is disconnected, then execute the ping command to check the link between the signaling tracing server and BSC. If the execution result of the ping command indicates normal but link establishment fails, then check whether there are two signaling tracing servers connecting to the same BSC. 3. If the problem is not due to above mentioned, then check items such as the firewall that might cause communication discon- nection between the signaling tracing server and BSC. 4. If the problem persists, restart the signaling tracing server. 5. If the above operations can not solve the problem, record the log and contact ZTE Corporation. END OF STEPS ‘Confidential and Proprietary Information of ZTE CORPORATION 41.Signaling Tracing Training Course TIE 5.6 Signaling Tracing Startup Failure Context Because a large amount of signaling might be reported within a short period of time, signaling tracing requires a large volume of memory. Steps 1. If signaling tracing can not be started by executing the sigtr ‘ew.exe command, execute the sigtrc.exe command to start it If the signaling tracing window flashes and then is closed im- mediately, with the error prompt Error occurred during ini- tialization of VM Could not reserve enough space for object heapUnable to create JVM, terminate other software as much as possible to reduce the memory overhead, If the above problem still persists, adjust JVM to reduce the memory it requires, If the signaling tracing client program fails to start, open the zxgomer-sigtrace\client\sigtre. config file to modify parameters, and start signaling tracng again. Parameters are modified as follows. vmmemmin 256m, //modified to be 128m, 64m, ..... vmmemmax 1024m, //modified to be 512m, 128m, =128m, //modified to be 64m, vmparam -XX:Permsize 32m, vmparam -XX:MaxPermsize: 164m, vmparam -XX:ErrorFile=./log/hs_err_j #vmparam -Xcheck:; If the signaling tracing server program fails to start, open the 2xgomcr-sigtrace\both\server.config file to modify parameters, Parameters are modified as follows: # Tune tl large # applications vmtype server vmmemmin 256m , //modified to be 128m = 256m, //modified to be 128m op log VM to provide enough headroom to work on vmmemmax 1024m, //modified to be 512m vmparam -XXx:PermSize=128m, //modified to be 64m vmparam -XX:MaxPermSize=256m, //modified to be 128m vmparam -XX:ErrorFile=./log/hs_err_pid%p.log END OF steps 2 ‘Confidential and Proprietary Information of ZTE CORPORATIONTIER Chapter 5 FAQ 5.7. Saved Signaling File Containing Only One Signaling During signaling tracing, multiple signaling are reported in the sig- naling tracing window, but the saved signaling file contains only ‘one signaling. This problem might be caused by choosing incor- rect menu when saving the signaling file. ‘As shown in Figure 45, the signaling tracing tool provides two sav- ing options: Save Selected As and Save All As, The former option only enables user to save selected signaling FIGURE 45 SAVE MENU Genrase ‘The problem that a saved signaling file only contains one signaling might be due to that user incorrectly chooses the Save Selected As menu. 5.8 No Signaling Displayed in Filter Window after Setting Signaling Filtering At present, signaling tracing filtering functions only for messages being traced or saved signaling tracing files, and it becomes invalid if the signaling tracing is paused or terminated. Itis because that signaling tracing filtering is only effectual for reported messages of which filtering conditions are set. ‘Confidential and Proprietary Information of ZTE CORPORATION 43Signaling Tracing Training Course TIEN Ifit is required to filter reported messages after the signaling trac- ing is paused or terminated, save the signaling tracing file and then implement filtering. 144 Confidential and Proprietary Information of ZTE CORPORATION