characteristics of New

Public Management ?

Views according to Christopher Hood ....

1. Hands on Professional Management in Public Sector
this refers to giving autonomy to the workers and
letting them use their own strategies to attain the
goals(public purpose)
2. Explicit standards and Measures of Performance
this refers to setting targets and performance
assessment
3. Greater Emphasis on Output Control
this refers to need to stress on results rather than
procedures.

4. A shift to disaggregation of units in Public Sector

this refers to breaking of larger entities into smalll
corporatised units dealing wit one naother on a arms
length basis
5. A stress on private sector style of management
this refers to introduction of market principles and
techniques in public sector
6. A shift to greater competition
this refers to introduction of tendering system which
brings in competition and justified use of rivalry a key
to get better standards and results
7. Stress on greater discipline and parsimony in
resource use
this refers to miserably using the allocated funds nd
showing the value for the money people pay thru
taxes..

Views according to Owen Hughes....

1. Changes on Outputs
refers to focus on target
2. Changes on Inputs

refers to emphasis on changing of structure in order to

attain public purpose which involves
a. introduction of skilled workers
b. introduction of technology
c. market oriented practices(like Greivance redressal
mechanisms, imposition of user fee ,outsourcing etc.)
3. Reducing the size of Govt and Changing the Role of
Govt
this refers to rolling back of State ..here emphasis is on
role of the state to be just that of enabler , facilitator,
and trying bring in more of Market players....emphasis
being on sterring rather than rowing..thereby efficiently
channelizing the market forces
4. Changing the relationship of Public and Politicians
vis-a-vis Management
this refers to let bureaucracy work wit autonomy at the
same time keep it accountable...this can b acheived
thru PRINCIPLE - AGENT agreement...make the system
more citizen frndly/client oriented...address the
complaints of the people..etc etc