DINING ETIQUETTE Lauren Charles-Stewart y At) | i ~WHAT IS ETIQUETTE? , Set of rules or customs which control accepted behaviour in particular social groups or social situations.PRE DINING ETIQUETTE © As the host - a day or two prior, confirm with your guests and re-confirm with the restaurant. o Be sure to arrive on time. © Call ahead if you know you will be late. o Take care of all details ahead of time. co Wait 15 minutes before checking on guests. oeGETTING SEATED © When escorted to a table by a maitre’d, allow guest(s) to walk behind the person. When finding a table on your own, the host takes the lead. o Greet your guests upon their arrival and make the appropriate introductions.GETTING SEATED © Extend the best seat to your client or to the most important guest. © Seat yourself with your back facing the door or the main part of the room.ACCESSORIES o Put all items under the table or beside your chair * Brief case / purse + Accessories (keys, cell phone and all personal belongings) © Cellular phones and pagers should be turned off or on silent mode.POSTURE & BoDy LANGUAGE © Sit upright with your feet flat on the floor. © Positioning of wrists and elbows o Make appropriate eye contact © Eat quietly with your mouth closed ‘© Do not to talk with your mouth fullNAPKINS © Once seated, wait for your host to place the napkin on his/her lap. © Gently unfold and place your napkin on your lap after everyone is seated. © Do not “snap” napkin open. © Never tuck your napkin into your belt, shirt or collar. o Fold a large napkin in half with its crease toward you. @)NAPKINS © When excusing yourseff from the table place the napkin on your chair © Leave the napkin on your lap until everyone at the table has finished dining. © When a meal is completed, place your used napkin to the right/left of your plate. © Do not use your napkin to wipe your face, neck, chin, }Napkin placement after mealTYPES OF MENUS ‘0 Table d’ hote + the meat will usually include salad, breads, vegetables and meat, beverages and many times dessert © Ala carte + each item is ordered separately. 0 Prix fixe + there is one price for the multi-course meal. Traditionally, yo may choose menu items within a course, but you may ni choose courses (the price includes all courses).TABLE SETTING o Solids on your left: F-0-O-D + Forks * Butter plate / butter spreader + Napkin (may also be on your plate) o Liquids on your right: D-R-I-N-K + Glassware / Teacup * Knives » SpoonsLiQuiDs ‘on your right SOLIDS ‘on your leftDINING STYLES o Continental/European Style: » Knife in right hand, fork in left hand. » Eat food with fork still in left hand.Knife in Fork in RIGHT hand LEFT handEating Continental styleDINING STYLES o American Style: + Knife in right hand, fork in left hand holding food. + Place knife on edge of plate with blades facing in after a few bite-sized pieces of food are cut. + Eat food by switching fork to right hand (unless left handed).Knife in Fork in RIGHT hand LEFT handEating American styleTABLE SETTING © Start at the outside and work your way inward © If two forks are on the left, the outside fork would generally be a salad fork, and the inside fork would be the main/dinnet fork. © Adessert fork and/or spoon may be horizontally placed above the place setting.Which items are yours?Incorrect handling of utensilsClenched fistsE Incorrect handling of utensilsCutting meat - American & ContinentalUTENSILS © Unused utensils that appear soiled should not be wiped on your napkin. © Politely ask the wait staff for a clean one. ‘© Used utensils should not touch the table top. ‘© Do not wave your utensils around while you are talking.Utensils touching the tableUtensils touching the table - The RowboatGesturing with utensils in handRESTING UTENSILS © Knife and fork are crossed on the plate with the fork over the knife and the prongs pointing down. © Knife should be in the 10:20 position, the fork prongs should be at two o'clock, and the handle at eight o'clock, forming an inverted V. © Itis also correct to form the inverted V without crossing fork over knifeGLASSWARE & STEMWARE © Ared wine glass has a shorter stem with a bulbous bow. © White wine glasses have longer slender stems. © Champagne flutes are tall and narrow.GLASSWARE & STEMWARE © When your guest orders a non-alcoholic beverage, the proper etiquette is for you to order something similar; ordering wine or hard liquor is inappropriate. © If you decide not to drink any alcohol, you may want to let the wait person pour your wine and then not drink it or just take one or two sips. © Do not put your hand on top of your glass to signal that you do not want any wine. © Do not tum your glass upside-down and avoid saying that you do not drink.ORDERING © Wait for the host to order, unless he/she directs you to go first. © Do not order the most expensive item on the menu. © Stay away from messy, hard to eat foods. © Do not order alcohol unless your host does. Never order more than one drink. o If there are items on the menu that you are uncertain about, politely ask your server any questions you may have.PASSING & ADDING © Food is passed from left to right. © Pass the salt, pepper, butter and sauces to the right. ‘0 If you need to stretch across the table or rise to reach items, ask for them.PASSING & ADDING © Do not serve yourself “community” food (e.g. salt, pepper, dressing, etc.) until you have offered it to someone else first. © Always pass the salt and pepper as a pair. © Snagging a roll out of the breadbasket or taking a shake of salt when it is enroute to someone else is a no-no. © No one else other than the original requester shoul sprinkle their food when they Rave the shakers in t possession.Pass salt and pepper togetherPass salt and pepper togetherBREAD © The person closest to the basket or plate offers it to the person on his left, helps himself, and passes to the person on his right. © If the person closest to the bread plate/basket does not take it, it is appropriate to ask for the basket. As soon as you get it, do the same as above.Offer bread to the left and then help yourself. éAfter offering the bread to your LEFT and helping yourself, pass it to the person on your RIGHT.BREAD o Place the roll on the small plate to your left. If there is no butter plate, then place it on the edge of your dinner plate. © Pull apart the roll into two or more pieces (do not cut with a knife). © Butter each piece of bread as you eat it. o Leave your butter knife on the butter plate when not in use. °Proper way to break bread JProper way to butter breadsouP © Soupspoons are usually too large to fit completely in your mouth, therefore, sip from the side of the spoon © Hold your spoon the way you would hold a pencil, between the index and middle fingers with your thumb up. © Dip the spoon into the soup, unti it is about two-thirds full to avoid spilling. © Spoon your soup away from you toward the center or top of the bowl. °SOUP olf soup is too hot, wait for it to cool before eating. + You may gently stir it or spoon from the edge of the bow! first. » Do not blow on it. When resting, place the spoon in the bowl. When finishing, tip the bow! away from yourself to spoon the remainder of the soup. o When finished, place the spoon on the right sit} of the underplate.Dip the soup spoon away from youEating soup - “I'm resting” position'm finished” positionSALAD © Use the salad fork. © If you are served large pieces or a whole wedge of lettuce, cut one bite at a time, using the knife provided. 0 Do not slice and dice, or toss the entire salad. o If the salad is considered the main course, use the entrée fork.b = ee Eating salad with a fork and knifeEating salad with a fork onlyFINISHING. © Napkin - casually place your napkin either to the left or to the right of you place setting. © Close your utensils by placing them in the “closed” position - 10:20.I'm finished position - American styleI'm finished position - Continental styleDESSERT COURSE ‘© When the main course is finished, bring the dessert utensils to the sides of the plate: the fork to the left and the spoon to the right. © Dessert that includes solids and creamy/liquid food may be eaten with the fork in the left hand, prongs down, and the spoon in the right. © Eat with the spoon. The fork can serve as a pusher. © Ititis cake, pie or fruit, you may use only the fork. © Forice cream or pudding, use only the spoon. eoPlace dessert fork and spoon on side of plateEating dessert with a forkEating dessert with fork and spoonr ~ Continental style - I'm finished positionAmerican style - I’m finished positionSEQUENCE OF COURSES © Appetizer © Soup © Salad © Main course/Entree © Dessert © After dinner beverageTALKING BUSINESS © Wait until the table has been cleared. o Use a letter-sized note pad in a professional portfolio © You can also use a small notepad o Avoid using a loose pad that shows the leftover edges of pages ripped out.Papers and purse on the tableRight way to put papers on the tablePAYING THE BILL © Itis the responsibility of the host to reach for the bill. Asa host, you might show up early and give your credit card in advance to the maitre d’. Another option is to tell your server (when you are seated) that the bill should be given to you at the end of the meal.PAYING THE BILL © If when the bill arrives, you find that there is a mistake on the charges, do not take out a calculator, or try to argue about the bill with the server. © Go to the head server's station and resolve the problem with the bill.‘Avoid struggling about who gets the billBUFFET DINING © Stand in line. © Use serving utensils. © Balance plate on the fingertips. © Never take anything from a serving plate and stick it directly into your mouth. © Do not start eating from your plate while still in line. © You can return several times so never fill your plate to overflowing, © Try to eat your courses in an acceptable order. © Do not turn this into an “all you can eat" occasion.BASIC TABLE MANNERS | Do not put too much food into your mouth. Do not talk with your mouth full. Do not pile too much food on your plate. Do not drink alcohol unless your host orders a drink first. Do not drink more than one or two drinks. It is always acceptable to refuse. «Never chew with your mouth open or make loud noises when you eat.BASIC TABLE MANNERS » When cutting food (meat, salad, etc.), cut enough for two or three mouthfuls . © Taste your food first before adding salt. © Do not order one of the most expensive items on the menu. 10 Do not offer to pay if you are an invited guest 1) Do not ask for a “doggy bag”. 12 Never spit a piece of bad food or tough gristle into your napkin. °Cutting food into small piecesTalking on the phone.Applying lipstick at the tablePushing food away when finishedFood to avoid...voidDINING DILEMMAS. You find a bug in your food. o Food gets stuck in your teeth. o You spill you drink on yourself or the table. Your knife falls to the ground. o You must blow your nose.THANK You!!!